Manor Care Health Services - Hyattsville

Pros

• Mr. Terrell, the Evs director, is recognized for his strong support, dedication, and helpfulness towards both residents and staff, fostering comfort and safety in the building.
• The rooms are described as spacious, clean, and well-staffed, providing a positive environment for rehabilitation.
• Physical therapists at the facility receive praise for their knowledge and professionalism, successfully helping patients regain mobility after serious health issues.
• Regular communication with nurses regarding care is highlighted as a beneficial aspect of the experience.
• Residents appreciate the variety of food options available, with some expressing satisfaction with the meals provided.
• Staff members are generally perceived as nice and caring toward residents.
• The family member notes that her aunt's room appears clean and well-maintained despite being small.
• Some residents benefit from individualized meal preparations to accommodate special dietary needs.

Cons

• The rooms are outdated and emit unpleasant odors, making the environment uncomfortable for residents.
• Residents often do not receive showers and have poor hygiene, leading to significant odor issues.
• The food is described as inedible and unsatisfactory, contributing to residents’ dissatisfaction.
• The facility is poorly maintained, with cracked walls and overall neglect of the building’s condition.
• Nursing staff exhibit irritation when performing their duties, suggesting a lack of professionalism or commitment.
• Many areas of the facility lack cleanliness, with reports of trash and unkempt conditions in patient beds.
• There is a general feeling of negligence regarding patient care, with inadequate feeding and bathing schedules.
• Multiple individuals expressed that they would not recommend the facility due to poor living conditions and quality of care.

Review

Hyattsville Nursing and Rehabilitation Center has received a range of reviews from residents and their families, presenting a vivid picture of both the commendable efforts by some staff members and troubling conditions within the facility. Many reviewers have taken the time to thank Mr. Terrell, the EVS Director, for his supportive nature and dedication to creating a safe and comfortable environment for both residents and staff. His commitment to customer service shines through in feedback that highlights how he strives to enhance the living conditions for those under his care. However, despite these positive remarks regarding management support, the overall consensus points towards significant deficiencies in multiple areas.

One of the most pressing issues mentioned repeatedly in countless reviews is the outdated state of the facility itself. Reviewers lament that rooms are not only old but also emit unpleasant odors, contributing to an uncomfortable atmosphere for residents. Comments about unkempt hygiene standards persistently surface, indicating that many residents do not receive regular showers or necessary personal care. This lack of basic hygiene facilities results in reports of residents having strong body odors, which further compounds the already negative perception of cleanliness within the center.

Nutritional quality is another considerable concern among families dealing with relatives at Hyattsville Nursing and Rehabilitation Center. While some residents report enjoying their meals — particularly noting that there was a team capable of preparing food tailored to special dietary needs — several others described the food served as barely edible. The inconsistency in meal quality appears troubling; one resident’s complaint detailed incidents where expired food was provided. Furthermore, family members expressed frustration when their loved ones were over-served or given meals inappropriate for their dietary restrictions without adequate communication from staff members.

Living conditions have also been severely criticized due to reports of cracked walls and worn-out carpets in shared spaces. Reviews depict cramped quarters reminiscent more of an unkempt hospital than a nurturing residence suited for rehabilitation efforts. Though some rooms are reportedly spacious and bright, other accounts suggest alarming deficits in cleanliness and maintenance that can affect a resident’s mental well-being just as much as their physical health during recovery periods.

Some testimonials highlight moments when caring staff made a positive impact on residents’ progress; however, this aspect seems overshadowed by widespread complaints about nursing staff's lack of engagement or apparent irritation when tasked with providing care. For instance, caregivers reportedly displayed little enthusiasm while attending to essential duties such as bathing patients or fulfilling feeding schedules consistently—describing interactions with nursing team members as inadequate if not dismissive altogether.

The financial strain placed on families navigating this healthcare setting adds further distressing layers to already tough situations. Reviewers voiced dissatisfaction over financial policies tied to Medicaid/Medicare payments along with opaque billing practices which left family members feeling helpless amid what should be recuperative circumstances for their loved ones' health journeys. Reports described experiences where families traveled long distances only to encounter disorganization or abrupt cancellations without prior notice upon arrival—creating additional frustrations around coordinating care for vulnerable relatives effectively.

In conclusion, while certain individuals affiliated with Hyattsville Nursing and Rehabilitation Center display commendable qualities—including compassion from leadership—numerous concerns illuminate problematic systemic issues necessitating immediate attention from facility administration. The mix between praise directed at compassionate personnel juxtaposed against overwhelming criticisms about environmental aspects underscores an ongoing challenge faced by nursing homes everywhere: ensuring quality care doesn't simply exist on paper but is tangibly reflected across all dimensions pertinent to resident experience during such critical times in their lives.

This part of Hyattsville, Maryland, offers a convenient and diverse range of amenities for senior living. With several pharmacies within close proximity, accessing medication and healthcare services is easily manageable. The area also boasts a variety of dining options, from fast-food chains to local breweries and upscale restaurants. Public transportation is readily available with multiple metro stations nearby, making it easy to get around the city. For medical care, there are reputable physicians and hospitals in the vicinity, ensuring quality healthcare services are within reach. Additionally, the numerous parks provide opportunities for outdoor recreation and relaxation. Cafes offer a pleasant setting for socializing or enjoying a quiet coffee break. Places of worship cater to spiritual needs, while theaters provide entertainment options for leisure activities. Overall, this part of Hyattsville provides a well-rounded community with convenient access to essential services for senior residents.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)

Restaurants

• Chick-Fil-A (1.3 miles)
• Denizens Brewing Co. (2.6 miles)
• McDonald's (3 miles)
• McDonald's (3.1 miles)
• Chick-Fil-A (3.9 miles)
• Right Proper Brewing Company (4.2 miles)
• Republic Cantina (4.5 miles)

Transportation

• West Hyattsville Metro Station (1.3 miles)
• Prince George's Plaza Metro Station (1.6 miles)
• Georgia Ave-Petworth Metro Station (3.1 miles)
• College Park - University of Maryland Metro Station (3.1 miles)
• Rhode Island Ave - Brentwood Metro Station (3.5 miles)
• Shaw-Howard University Metro Station (4.3 miles)
• Forest Glen Metro Station (4.4 miles)

Physicians

• Mary's Center (1.7 miles)
• Children's National - Main Hospital (3.4 miles)
• Capitol Medical Group (5.2 miles)
• One Medical (5.2 miles)
• One Medical (5.3 miles)
• The Centers For Advanced Orthopaedics (5.5 miles)

Parks

• Fort Slocum Park (1.7 miles)
• Rock Creek Park (3.5 miles)
• Duvall Playground (4.1 miles)
• Meridian Hill Park (4.3 miles)
• Chevy Chase Park (4.4 miles)
• S Street Dog Park (4.8 miles)
• Stanton Park (5.3 miles)

Cafes

• Lost Sock Roasters (1.8 miles)
• Vigilante Coffee (2.7 miles)
• The Coffee Bar (4.5 miles)
• Starbucks (4.7 miles)
• Unconventional Diner (4.9 miles)
• L Street Coffee (4.9 miles)
• A Baked Joint (5 miles)

Places of Worship

• Basilica of the National Shrine of the Immaculate Conception (2.7 miles)
• Christ Congregational Church (3.4 miles)
• College Park United Methodist Church (4.4 miles)
• St Joseph Catholic Church on Capitol Hill (5.4 miles)

Hospitals

• Medstar Washington Hospital Center (3.2 miles)
• Children's National Medical Center (3.4 miles)
• Howard University Hospital (4.1 miles)
• Holy Cross Hospital (4.1 miles)

Theaters

• Alamo Drafthouse Cinema DC Bryant Street (3.4 miles)
• Regal Gallery Place & 4DX (5.3 miles)