Resorts At Chester River Manor
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Building
Dining
Kitchen
Natural Light
Tree
200 Morgnec Road, Chestertown, MD 21620
For more information about senior living options: (844) 490-3973
The speech therapist effectively determines the diets of patients, ensuring they receive appropriate care for their needs. The dietitian actively monitors nutrition to support the well-being of patients. There are individuals who advocate for patient safety and well-being, demonstrating a commitment to addressing concerns. Communication about transfer processes shows efforts to coordinate care when relocating patients. Some staff members are dedicated to ensuring that patients are fed and provided with meals tailored to their needs, including options like chopped food for self-feeding.
Staff exhibited unprofessional behavior, speaking harshly to individuals and transferring calls to non-existent extensions. There was a lack of communication with patients regarding their care and needs. The feeding tube was left in for almost four months past its removal date, causing pain before finally being taken out. Complaints about staff were met with retaliation, leading to a breakdown in communication and support. A patient fell out of bed, and staff provided unclear explanations with no accountability for the incident. The transfer process from MD to DE was fraught with fear for the patient's safety, highlighting inadequate oversight and consent procedures. Upon transfer to Delaware, essential equipment like a wheelchair and medications were not provided, demonstrating disorganization in care transition. A specific nurse caused significant pain during physical therapy sessions while showing a lack of compassion for the patient’s condition. Patients felt intimidated by staff, creating an environment where they were afraid to speak up about their experiences or concerns. Overall, the facility is deemed unsuitable for vulnerable populations, particularly the elderly or those unable to communicate effectively.In recent reports concerning an unfortunate experience within a healthcare facility, serious allegations have emerged surrounding the unprofessional conduct of numerous staff members. Family members have voiced their frustrations over instances of disrespectful communication directed toward patients and their relatives. Particularly alarming are claims that calls to the facility were inadequately handled, with some being transferred to non-existent extensions or left ringing indefinitely until ultimately redirected back to the front desk. Such negligence in communication not only exacerbates the stress of families seeking assistance but also reflects a troubling lack of professionalism and accountability within the institution.
Moreover, specific complaints have been raised regarding the care provided to patients, such as improper dietary management. Reports indicate that staff members disregarded important dietary guidelines by serving patients with chopped food, thereby undermining recommendations made by speech therapists who oversee patient diets. In addition to this oversight, accounts reveal a concerning situation involving a feeding tube left in place for nearly four months past its scheduled removal date. The issue escalated when continuous calls from concerned family members eventually forced the tube's removal only after it began causing significant pain to the patient. This sequence of events raises questions about the attentiveness and responsiveness of nursing staff towards patient well-being.
The gravity of care provision extends beyond dietary concerns as physical safety issues have also come to light. It is reported that one patient experienced a fall from his bed, resulting in impaired mobility on one side of his body—an injury that warrants immediate attention and communication with family members regarding how such an event occurred. Upon inquiry about this fall, staff reassured family members that there was no injury; however, they failed to provide any explanation regarding how it transpired in the first place. Transparency in these situations is critical for maintaining trust between caregivers and families.
Furthermore, what adds insult to injury is the troubled process behind transferring a patient from Maryland to Delaware—a transfer fraught with delays and mismanagement that raised additional alarm bells among family members concerned for their loved one's safety. After enduring prolonged efforts over several months for this transfer, apprehension surrounded whether adequate preparations had been made for his arrival at his new facility in Delaware. To compound these mishaps, when it came time for discharge from Chestertown MD facility, there was no wheelchair available to transport him to his family's vehicle nor were any medications sent along with him despite prior confirmations regarding logistics.
Retaliation against families who voice concern is another distressing aspect mentioned throughout these accounts. Following complaints made about specific caregivers—particularly one nurse nicknamed "Money," accused of causing pain during physical therapy—family members reported experiencing intimidation tactics aimed at silencing them. This pattern further erodes trust within an environment where vulnerability should be met with compassion rather than retaliation; thus creating an even more hostile atmosphere for both patients and those advocating on their behalf.
Ultimately, those who have encountered issues within this institution fervently advise others against utilizing its services for loved ones needing care—especially vulnerable populations such as the elderly or individuals unable to communicate effectively about their own needs or discomforts. The culmination of these experiences paints a grim picture highlighting severe deficiencies within both operational conduct and ethical obligations toward patient care and dignity in healthcare settings—a reality that demands urgent scrutiny and corrective action if meaningful change is ever expected.
98 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Resorts At Chester River Manor in Chestertown, MD is an assisted living community that provides a wide range of amenities and care services for seniors. The community offers a beauty salon, cable or satellite TV, a computer center, and a small library for residents to enjoy. There is also community-operated transportation available for outings and appointments.
Residents at Chester River Manor can take advantage of the fully furnished accommodations, private bathrooms, and housekeeping services. The dining room offers restaurant-style dining with special dietary restrictions accommodated. Additionally, there is a kitchenette available for those who prefer to cook their own meals.
For recreation and wellness, the community features a fitness room, gaming room, outdoor space, and a wellness center. Wi-Fi/high-speed internet is also provided for residents to stay connected.
Care services include 24-hour call system and supervision, assistance with daily activities such as bathing and dressing, as well as assistance with transfers. Medication management and diabetes diets are available. In addition, there is a mental wellness program to support residents' emotional well-being.
The community offers various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also provided to assist residents with any needs or requests.
In terms of nearby amenities and services, there are two cafes, five parks, four pharmacies, twelve physicians' offices, fourteen restaurants, one transportation service nearby. There are also twelve places of worship and one theater nearby for residents to explore cultural or religious activities. Additionally, five hospitals offer medical care within close proximity to the community.
Overall, the Resorts At Chester River Manor provides a comfortable living environment with comprehensive amenities and personalized care services to meet the needs of its senior residents while offering convenient access to various amenities in the surrounding area.
Resorts At Chester River Manor is located at 200 Morgnec Road, Chestertown, MD 21620 in Queen Anne's County, Maryland
Resorts At Chester River Manor on seniors.fyi includes 6 photos including images showing interior, wheelchair, kitchen, tree, minimalist, building, entrance, awning, and more.
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Interior
Building
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Natural Light
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