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3.5 from 41 reviews
5 stars
24
4 stars
1
3 stars
2
2 stars
1
1 stars
13
Overall Review of Resorts At Chester River Manor
common19 reviews mention this
Care quality is described positively
Many residentsā families describe consistently attentive, compassionate care.
Across the reviews, families repeatedly describe staff as caring, professional, and focused on comfort and dignity. Several reviewers also highlight follow-through with specialized needs, including safe transport and rehabilitation progress. A smaller set of reviewers report the opposite experience, with concerns about care quality and responsiveness.
common12 reviews mention this
Cleanliness comes up often
Residents and families mention cleanliness, sometimes strongly positively and sometimes negatively.
Positive reviews point to a clean, well-kept building and describe no unpleasant odors. Other reviews raise concerns about dirty conditions and strong odors, including urine and BM. Because both views appear in the feedback, cleanliness seems to be an uneven point across experiences.
common4 reviews mention this
Family communication is noted
Some families say communication was consistent and reassuring during care.
Several reviewers mention that staff provided regular updates and maintained clear communication with family members. One review also describes being kept informed and directed to the correct person with questions. Not all reviews mention communication, but the ones that do are generally positive.
differentiator2 reviews mention this
Dialysis support is a key detail
Dialysis needs are specifically mentioned in multiple resident experiences.
One resident experience describes dialysis beginning during the stay, along with staff arranging safe, reliable transport. Another reviewer also references dialysis as a reason they chose the facility, though they raise serious concerns about what happened during that time. This suggests dialysis-related experiences may vary widely by case.
caveat11 reviews mention this
Serious safety and care concerns
A recurring set of reviews raises safety and care-delivery concerns.
Some reviewers describe staffing and supervision problems, including safety risks and lack of adequate safeguards. Others report concerns involving pain control, medication-related issues, falls, and residents not being attended to. A few also mention incidents that were severe enough to call for investigation or to advise families not to send loved ones.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
98 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Smoke Rattle & Roll (0.1 miles)
Procolino Pizza (0.1 miles)
The Freeze (0.2 miles)
Domino's Pizza (0.2 miles)
Blue Bird Tavern (0.2 miles)
Luisas Cafe (0.4 miles)
McDonald's (0.5 miles)
Physicians
SDNBRG Protzko*Chestop (0.1 miles)
Tamy B Buckel (0.3 miles)
Shore Dermatology (0.3 miles)
Purva Sharma DR (0.5 miles)
Chestertown Pediatrics (0.5 miles)
Chestertown Cardiology (0.6 miles)
T Lohr Fred M D (0.7 miles)
Pharmacies
Walgreens (0.1 miles)
Hetalben B Patel, R.Ph. (0.2 miles)
Chestertown Pharmacy (1.1 miles)
Stam Drugs (1.2 miles)
Millington Pharmacy (12.5 miles)
Walgreens (13.4 miles)
Places of Worship
Chestertown Baptist Church (0.2 miles)
Trinity Lutheran Church (0.3 miles)
Unitarian Universalist Fellowship (0.7 miles)
Gospel Church of God (0.8 miles)
Sacred Heart Religious Education Department (0.9 miles)
Tyree Ame Church (0.9 miles)
Alpha & Omega Non Denomin (1 miles)
Parks
Dog Park (0.4 miles)
Wilmer Park (1.4 miles)
Kingstown Park (1.5 miles)
Roundtop Park (2.4 miles)
Parks & Recreation Department (3.9 miles)
Pinkney Park (8.3 miles)
Betterton Beach Park (10.1 miles)
Hospitals
UM Shore Medical Center at Chestertown (0.5 miles)
Chester River Hospital Center (0.5 miles)
DaVita Chestertown Dialysis Center (0.5 miles)
Davis Deborah S Eastern Shore Emergency Medicine Chestertown (0.5 miles)
Kent and Queen Annes Hospital Heliport (0.6 miles)
Resorts At Chester River Manor on seniors.fyi includes 6 photos including images showing interior, awning, windows, artwork, dining table, natural light, dining, wheelchair, and more.
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