Durgin Pines in Kittery, ME
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9 Lewis Road, Kittery, ME 03904
For more information about senior living options: (844) 490-3973
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Shannon and the Durgin Pines team are a complete pleasure to work with, and they go out of their way to ensure residents have what they need. The staff are wonderful and really care about their residents; the atmosphere is clean and inviting, and the food is great. They provide exceptional care and feel like an extended family. Their team consistently demonstrates a great attitude, strong work ethic, and flexibility in meeting residents' needs. The CNAs and nursing staff deliver intimate, necessary care with competence and cheer. Durgin Pines truly feels like a home away from home, with compassionate staff delivering personalized care. Families have positive experiences, noting the wide range of activities that keep residents engaged. The facility is first-rate, with friendly and helpful staff who strive to bring happiness to residents. The open layout and beautiful landscaping contribute to a welcoming environment, and activities with daycare children bring joy. The staff take time to update families on progress and demonstrate obvious passion for the care they provide.
They denied him food, medical interventions, and a medication he was physically dependent on. They refused to take him back and blamed the family's complaints for the decision. They lied to the family and to the hospital, hastening his painful, confusing death. Becca, the driver, allegedly slammed on the brakes, sending two residents flying out of their wheelchairs, and no ambulance was called. The social worker lied about the incident and claimed the bus had issues. They do not answer the phone for hours, making it impossible to reach a patient promptly. The food is horrible.Durgin Pines in Kittery, ME is best suited for families seeking a warm, home-like assisted living and rehab environment where staff accountability and resident relationships are at the center. It works well for residents who value daily structure, meaningful activities, and frequent family visits, plus a close-knit atmosphere where caregivers feel like extended family. The setting's neighborhood feel - with nearby shops and services, plus an on-site daycare - appeals to those who prefer a lively, interconnected daily rhythm over a clinical, isolated experience. This is not a place for those who want minimal social contact; it thrives on engagement, interaction, and a sense of community that spills into everyday life.
The strongest pros are the people delivering care. Reviewers repeatedly highlight a caring, communicative staff that genuinely prioritizes residents' well-being. The atmosphere is described as clean and inviting, with meals that residents look forward to and activities that create moments of joy throughout the week. Families feel connected through regular updates and the sense that caregivers truly know each resident's needs. The rehabilitation unit is frequently praised for competent nursing, physical and occupational therapy, and the way the team coordinates to support recovery and ongoing mobility, reinforcing the overall impression of a facility focused on practical, daily quality of life.
Yet there are significant red flags voiced by several families that cannot be dismissed. Some reviews allege serious care lapses, with accusations of neglect and mismanagement that allegedly culminated in a family tragedy and an active state investigation. These claims introduce a real caution about governance and accountability, especially for families with heightened concerns about oversight. Communications gaps are also reported - line access and timely responses can be inconsistent, and there are complaints about difficulty reaching staff without a room number, which can amplify anxiety during urgent moments. Food quality and dietary responsiveness are described as uneven, with some residents enjoying meals while others feel dietary preferences or needs are not consistently addressed. Safety and design critiques - such as certain accessibility choices - also surface in the chorus of feedback.
These mixed signals matter because the core advantages are tightly coupled to the care culture. When staff demonstrate empathy, reliability, and a genuine investment in residents' happiness, the quality of life becomes the facility's strongest argument. The robust rehab team and the social programming - childcare interactions, family-inclusive events, and a consistently welcoming environment - offer tangible benefits that many families prioritize, often outweighing minor service frictions. However, the specter of serious allegations cannot be fully reconciled with the otherwise favorable day-to-day experiences. For residents with high medical acuity, fragile health, or a history that requires flawless incident transparency, these concerns carry disproportionate weight.
Who should consider alternatives? Families prioritizing absolute transparency, rigorous incident accountability, and flawless, proactive communication may want to compare other options with steadier governance records. For those who demand impeccable outreach and a fully predictable care trajectory, other facilities may provide heightened peace of mind. Conversely, for families who value a homey atmosphere, strong personal attention from caregivers, and meaningful rehab programming - and who are prepared to engage actively with staff and monitor care dynamics - Durgin Pines offers a compelling, practical option. The decision should hinge on how much weight is given to warmth and social vitality versus governance clarity and routine communication.
Bottom line: Durgin Pines delivers a care experience that shines in personal attention, community warmth, and rehab potential, but it comes with legitimate concerns that require careful due diligence. The responsible choice hinges on balancing the appeal of a home-like setting and active engagement with the need for transparent accountability and consistent communication. If the family is ready to investigate, ask pointed questions, and stay involved, Durgin Pines can be an excellent match. If not, exploring alternatives with stronger oversight and communication protocols is a prudent step.
81 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Durgin Pines in Kittery, ME is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a variety of amenities, including a beauty salon for residents to enjoy pampering treatments, cable or satellite TV for entertainment, a community-operated transportation service for convenient travel, and a computer center for access to technology.
Residents can also take advantage of the fitness room to stay active and maintain their physical health, as well as the gaming room for recreational activities. A beautiful garden provides a peaceful outdoor space where residents can relax and enjoy nature. Housekeeping services are provided to keep living spaces clean and tidy.
The dining experience at Durgin Pines is restaurant-style, offering delicious meals prepared by skilled staff. Special dietary restrictions are accommodated to ensure that all residents receive appropriate meals for their specific needs. For those who prefer more independence in meal preparation, kitchenettes are available in the fully furnished apartments.
For convenience and peace of mind, move-in coordination is provided to assist new residents during the transition process. Private bathrooms are included in each apartment for personal use. Residents have access to small libraries with a selection of books for leisurely reading.
To enhance overall wellness, there is a wellness center that offers various programs and services aimed at promoting mental well-being. Wi-Fi/high-speed internet is available throughout the community so that residents can stay connected with loved ones and easily access online resources.
In terms of care services, Durgin Pines provides 24-hour call systems for assistance whenever needed. Trained staff members are on hand 24/7 to provide supervision and assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and in the correct dosage.
Transportation arrangement services are offered both non-medically (for general travel purposes) as well as to doctors' appointments. Additionally, concierge services are available for residents to access for any assistance they may require.
Residents can partake in a variety of activities to keep themselves engaged and active. Fitness programs are offered to promote physical health, while planned day trips and resident-run activities provide opportunities for socialization and entertainment. Scheduled daily activities ensure that residents have a diverse range of options to choose from based on their interests.
The surrounding neighborhood of Durgin Pines offers numerous amenities and conveniences. There are five cafes, four parks, five pharmacies, 13 physicians, 22 restaurants, one theater, and two hospitals located nearby, making it easy for residents to access various services and entertainments within close proximity.
This area of Kittery, Maine offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With a selection of restaurants ranging from fast food options like McDonald's to seafood establishments like Chauncey Creek Lobster Pier, there is something for every taste. Additionally, there are several healthcare facilities nearby, including physicians' offices and pharmacies, ensuring easy access to medical care. For leisure activities, there are cafes like St Joe's Coffee for socializing and parks such as Great Island Common for outdoor recreation. The proximity to Portsmouth Regional Hospital and transportation options like C & J Bus Lines and the Portsmouth International Airport at Pease provide peace of mind in case of emergencies or travel needs. Overall, this area offers a well-rounded and convenient lifestyle for seniors looking to settle in Kittery.
Durgin Pines is located at 9 Lewis Road, Kittery, ME 03904 in York County, Maine
Durgin Pines on seniors.fyi includes 6 photos including images showing interior, lighting, living room, fireplace, wood paneling, artwork, decor, plant, and more.
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