Dexter Health Care
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64 Park Street, Dexter, ME 04930
For more information about senior living options: (844) 490-3973
The reviewer cares deeply about residents' well-being. The reviewer calls for accountability to improve care. The reviewer emphasizes the importance of high care standards in facilities. The reviewer hopes for safer, more compassionate care for residents.
The administration is terrible. They do not return calls or do what they say they will. They make many promises that are not carried out. The care here is bad. The facility's neglect is shocking and horrific and led to the resident's death. The resident was wheelchair-bound upon admission and soon developed more health issues. The staff did not seem to be doing their job correctly. The reviewer claims neglect caused sepsis, malnutrition, and dehydration requiring emergency surgery. Photos show a decline from admission to the ER and to death.A deeply troubling account emerges from a family member who describes a nursing facility where administration and everyday care fell far short of what is needed. The author paints a picture of an environment where promises were made but rarely kept, and where timely communication from leadership appeared to be nonexistent. The tone conveyed is one of frustration and disappointment, a sense that those in charge did not take the responsibilities of managing a care facility seriously enough to follow through on commitments or to respond when concerns were raised. The overarching impression is that the resident population was underserved and that the people entrusted with oversight were not available when families needed updates or assurances.
The reviewer singles out the administrative side as the core problem, arguing that calls were not returned and that many promises made by the facility never came to fruition. This sentiment is presented as consistent across multiple instances, creating a pattern of distrust and disbelief about the facility's ability to manage basic responsibilities. The reviewer suggests that the disconnect between what was promised and what was delivered was not an isolated incident but a recurring issue that affected the well-being and peace of mind of residents and their loved ones. The lack of reliable communication is framed as a fundamental failure that undermined confidence in the facility's overall care.
The timeline of events surrounding the reviewer's mother is stark and distressing. The mother, who had been in the facility for five months, was eventually sent to the emergency department with life-threatening complications including sepsis, malnutrition, and dehydration. The review alleges that these conditions were the result of neglect and that urgent medical intervention was required to address extensive tissue damage and an infected bone in a sensitive area. Despite efforts to recover, the reviewer states that the decline proved to be overwhelming, and the mother passed away shortly after these events. This sequence is described with emotional weight, emphasizing the severity of the medical crisis and the perceived role of neglect in precipitating it.
Additional context in the account emphasizes how fragile the patient's health had become during the stay. The reviewer notes that the mother was wheelchair-bound at admission, yet rapidly developed more health issues. The portrayal is one of shock and horror at what is described as neglect leading to a precipitous decline in health and ultimately to death. The mention of photographs - captured before admission, at the ER transfer, and on the deathbed - serves to reinforce the reviewer's impression of a troubling trajectory and to underscore the perceived neglect as a visual record, even though those images are not included in the narrative itself.
Care within the facility is described in unequivocal terms: "Care here is bad," and the reviewer asserts that the staff did not seem to be performing their duties effectively. The cadence of lament and frustration is punctuated by brief, pointed statements that speak to a broader concern about the quality of care and accountability in such facilities. The sentiment is one of disappointment and alarm, reinforcing the belief that residents were not receiving the level of attention and treatment they deserved during a vulnerable period of their lives. The reviewer's perspective is clear: this was not merely a series of unfortunate incidents but a pattern of neglect with serious consequences.
In closing, the account reads as a strong warning about the realities some families fear when placing loved ones in long-term care. The combination of failed communication, unfulfilled promises, and alleged neglect that culminated in severe illness and death is presented with a sense of urgency and heartbreak. The reviewer's experience reflects a profound sense of loss and outrage, rooted in the belief that the facility's leadership and care team failed in fundamental ways. It is a narrative that calls for accountability, heightened scrutiny, and a renewed commitment to ensuring that residents receive compassionate, reliable, and comprehensive care at all times.
53 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Dexter Health Care in Dexter, ME is a vibrant and well-equipped assisted living community designed to provide exceptional care and support for seniors. With a range of amenities and services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers various amenities to cater to the needs of its residents. A beauty salon is available on-site for those who want to pamper themselves, while the cable or satellite TV allows residents to stay entertained. Community-operated transportation ensures that seniors can easily access nearby destinations, such as parks, restaurants, pharmacies, physicians' offices, places of worship, and other essential services. The computer center and Wi-Fi/high-speed internet enable residents to stay connected with loved ones or explore their interests online.
Dining options at Dexter Health Care are exceptional. The dining room offers restaurant-style dining with special attention given to individual dietary restrictions. Whether it's following a diabetes diet or having specific dietary requirements, the staff is dedicated to providing nutritious meals that satisfy each resident's palate.
Engaging in activities is an important aspect of daily life at this assisted living community. Residents can participate in fitness programs tailored for seniors or join planned day trips organized by the facility. Resident-run activities ensure that everyone has a chance to contribute their ideas and interests. Alongside scheduled daily activities, there is also a small library and gaming room where individuals can relax and enjoy their hobbies.
Care services provided by Dexter Health Care are comprehensive and include 24-hour call systems and supervision for added safety and peace of mind. Trained staff assist with activities of daily living such as bathing, dressing, and transfers when needed. Medication management ensures that residents receive proper medical assistance while following their prescribed regimens. In addition to physical care, mental wellness programs are also available to promote overall emotional health.
At Dexter Health Care, comfort extends beyond the inside of the building with outdoor spaces including gardens where residents can take in fresh air or engage in light exercise. The community also offers housekeeping services to ensure that living spaces remain tidy. Move-in coordination and transportation arrangements, both non-medical and for doctor's appointments, are provided for convenience.
Overall, Dexter Health Care strives to provide a warm and supportive environment where residents can enjoy their lives to the fullest. With its range of amenities, care services, and engaging activities, this assisted living community promotes health, happiness, and an active lifestyle for seniors.
Dexter Health Care is located at 64 Park Street, Dexter, ME 04930 in Somerset County, Maine
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