Natchitoches Nursing And Rehabilitation Center
Save750 Keyser Avenue, Natchitoches, LA 71457
For more information about senior living options: (844) 490-3973
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There are many voices about this facility, ranging from strongly negative to genuinely hopeful. Some reviewers paint a picture of a place where professionalism and compassionate care are in short supply, while others recount moments of real kindness and attentive treatment. Taken together, the collection of comments creates a complex portrait of a nursing environment that some families feel is failing them, and others feel has moments of strong, heartfelt care.
One of the most pointed critiques comes from a family member who identifies herself as Brandy Holt. She describes the nursing staff and nursing assistants as unprofessional, lazy, and not properly trained to care for patients. Her advice to anyone with a loved one admitted there is blunt: visit the person two to three times a day to ensure proper care, and she explicitly says she would not recommend spending a single night under their supervision. She also expresses a belief that the facility's primary motivation is money rather than patient well-being. Her account presents a glimpse of distrust and concern about day-to-day attention, supervision, and the quality of care her family member received during a stay.
In stark contrast, another family member recounts a very different experience with similar initials in the facility. This reviewer notes that when their grandmother was there for 24-hour skilled nursing care, the staff treated her with genuine care, almost as if she were their own grandmother. The sentiment is warm and appreciative, suggesting that the level of care and personal attention felt by this family member was deeply positive and emotionally meaningful. It's a clear counterpoint to the harsher criticisms and indicates that positive experiences do occur within the same facility.
Another account centers on the experience of a brother who stayed at the same facility. This reviewer says there had been concerns because of prior reviews, but reports that new staff and management had transformed the atmosphere. According to this narrative, the current staff are amazing and genuinely caring about residents and their families. The nurses are described as proactive, noticing issues early and communicating with families. The reviewer emphasizes the way staff greeted their family member even as he became unresponsive in his final weeks and how they supported the family through the transition from life to death. This perspective highlights not only skill in medical care but also emotional support and presence during a difficult time.
Yet another voice focuses on a loved one who was in the facility for physical therapy following major heart surgery. This reviewer praises the therapy team, acknowledging their competence and kindness, but criticizes the rest of the facility. They point to weekend care as particularly lacking and describe a pattern of insufficient checks on residents. The overall message is that while the therapy services may be strong, other parts of the facility do not meet the same standard, especially during weekends when oversight appears weaker.
There is also a reference to a staff member named Brittany who stands out positively in one review. Describing her as someone who is new but takes her job seriously, this commenter contrasts her dedication with what they see as a broader lack of motivation among other staff at night. Brittany's presence becomes a symbol for one reviewer of what good, attentive nursing care can look like, even if it is not consistently mirrored across the entire team.
There are harsher, more urgent pleas as well. One reviewer uses stark language to call out abuse and requests immediate removal from the facility. This sentiment, while singular in tone, underscores the fear and distress some families feel when they witness or fear neglect or mistreatment. It serves as a sobering reminder that concerns about patient safety and humane treatment can be acute and personal for families, especially during challenging times.
The impact of COVID-19 is woven into several of these stories, shaping how families could interact with their loved ones. One reviewer explains that during the pandemic restrictions, visits were limited to window views or distant porch contact for extended periods, making it impossible to kiss, touch, or fully assess how their loved one was being treated. The overarching worry expressed is that the public trust placed in the healthcare system was tested when families could not directly observe or participate in care, leaving them uncertain about what was happening behind closed doors.
Finally, an intensely personal and troubling note comes from a family member describing neglect in the care of a grandfather who remains in the facility. They recount him sitting in poop and urine-soaked diapers, and being starved and thirsty during visits. The language conveys severe distress and anger toward the caregivers, culminating in a prayerful plea for mercy on the nurses who work there as they are portrayed in this account. This perspective paints a bleak scene of daily life for a resident and highlights the emotional toll on families who feel unable to ensure basic needs are met.
Taken together, the reviews reveal a landscape of divided experiences. Some families speak of compassionate, attentive care and relationships that feel humane and personal, especially from nurses who demonstrate genuine concern and consistent check-ins. Others describe a system that feels misaligned with patient needs, where staffing gaps, weekend lapses, and perceived prioritization of money over people lead to fear, mistrust, and requests for drastic changes or removals. The thread running through these accounts is not a single verdict but a spectrum: care can be deeply personal and highly variable, with moments of warmth and professionalism that stand alongside experiences that leave families feeling unheard, neglected, or overwhelmed by the administrative and emotional challenges of elder care.
The Natchitoches Nursing And Rehabilitation Center in Natchitoches, LA is a premier assisted living community that offers an array of amenities and comprehensive care services to meet the needs of its residents.
For the convenience and enjoyment of residents, the community provides various amenities such as a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment options, a computer center for staying connected digitally, and a fully furnished setting for comfort and ease. There is also a gaming room for recreation, a small library for reading enthusiasts, and outdoor spaces such as gardens for relaxation and fresh air.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options, and special dietary restrictions are also accommodated. Housekeeping services ensure that living spaces are maintained clean and tidy. Furthermore, move-in coordination is available to assist residents in transitioning smoothly into their new home.
To promote overall wellness, there is a fitness room available for exercise routines, as well as a wellness center that offers programs focused on mental wellness. Wi-Fi/high-speed internet is accessible throughout the community to keep residents connected with loved ones or engage in online activities.
In terms of care services, residents have access to 24-hour call system and supervision to ensure their safety at all times. Trained staff provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Specialized diets like diabetes diet are catered to by the dedicated kitchen staff who also handle meal preparation and service.
Transportation arrangement is offered both for non-medical purposes such as community-operated transportation or transportation to nearby cafes, parks, pharmacies, restaurants, places of worship; and medical purposes including transportation to doctors' appointments or nearby hospitals.
To enhance social engagement and enjoyment of life within the community there are concierge services available along with fitness programs to maintain physical health. Planned day trips allow residents to explore local attractions while resident-run activities and scheduled daily activities provide opportunities for socializing and recreation.
The Natchitoches Nursing And Rehabilitation Center offers a well-rounded assisted living experience, providing both the necessary care services and various amenities to ensure the comfort, convenience, and enjoyment of its residents.
Natchitoches Nursing And Rehabilitation Center is located at 750 Keyser Avenue, Natchitoches, LA 71457 in Winn Parish, Louisiana
Natchitoches Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing healthcare, interior, decor, nursing home, outdoor, living room, lounge, television, and more.
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