Natchitoches Nursing And Rehabilitation Center

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Natchitoches Nursing And Rehabilitation Center

750 Keyser Avenue, Natchitoches, LA 71457

For more information about senior living options: (844) 490-3973

2.3 from 11 reviews
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Skilled Nursing Facility

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    Overall Review of Natchitoches Nursing And Rehabilitation Center

    Pros

    • pro The facility provides 24-hour skilled nursing and treats residents like their own grandparents.
    • pro The current staff is amazing and truly cares about residents and their families.
    • pro The nurses are attentive and proactive, catching issues early.
    • pro Staff greet residents at each visit and provide attentive care, even in difficult times.
    • pro The therapy team is good.
    • pro Brittany is a standout staff member who takes her job seriously.

    Cons

    • pro The nursing staff and nursing assistants are described as unprofessional, lazy, and not properly trained to care for patients.
    • pro The facility is perceived to prioritize money over patient care.
    • pro Overall care is criticized, especially on weekends, with residents not being checked on often enough.
    • pro Some staff members are accused of sleeping on the job and not taking their duties seriously.
    • pro At least one reviewer calls the facility abusive and urges others to leave.
    • pro Covid visitation policies limit contact, preventing families from seeing or comforting their loved ones.
    • pro A grandparent was neglected, left in a soiled diaper, and deprived of food and water during visits.

    Review

    There are many voices about this facility, ranging from strongly negative to genuinely hopeful. Some reviewers paint a picture of a place where professionalism and compassionate care are in short supply, while others recount moments of real kindness and attentive treatment. Taken together, the collection of comments creates a complex portrait of a nursing environment that some families feel is failing them, and others feel has moments of strong, heartfelt care.

    One of the most pointed critiques comes from a family member who identifies herself as Brandy Holt. She describes the nursing staff and nursing assistants as unprofessional, lazy, and not properly trained to care for patients. Her advice to anyone with a loved one admitted there is blunt: visit the person two to three times a day to ensure proper care, and she explicitly says she would not recommend spending a single night under their supervision. She also expresses a belief that the facility's primary motivation is money rather than patient well-being. Her account presents a glimpse of distrust and concern about day-to-day attention, supervision, and the quality of care her family member received during a stay.

    In stark contrast, another family member recounts a very different experience with similar initials in the facility. This reviewer notes that when their grandmother was there for 24-hour skilled nursing care, the staff treated her with genuine care, almost as if she were their own grandmother. The sentiment is warm and appreciative, suggesting that the level of care and personal attention felt by this family member was deeply positive and emotionally meaningful. It's a clear counterpoint to the harsher criticisms and indicates that positive experiences do occur within the same facility.

    Another account centers on the experience of a brother who stayed at the same facility. This reviewer says there had been concerns because of prior reviews, but reports that new staff and management had transformed the atmosphere. According to this narrative, the current staff are amazing and genuinely caring about residents and their families. The nurses are described as proactive, noticing issues early and communicating with families. The reviewer emphasizes the way staff greeted their family member even as he became unresponsive in his final weeks and how they supported the family through the transition from life to death. This perspective highlights not only skill in medical care but also emotional support and presence during a difficult time.

    Yet another voice focuses on a loved one who was in the facility for physical therapy following major heart surgery. This reviewer praises the therapy team, acknowledging their competence and kindness, but criticizes the rest of the facility. They point to weekend care as particularly lacking and describe a pattern of insufficient checks on residents. The overall message is that while the therapy services may be strong, other parts of the facility do not meet the same standard, especially during weekends when oversight appears weaker.

    There is also a reference to a staff member named Brittany who stands out positively in one review. Describing her as someone who is new but takes her job seriously, this commenter contrasts her dedication with what they see as a broader lack of motivation among other staff at night. Brittany's presence becomes a symbol for one reviewer of what good, attentive nursing care can look like, even if it is not consistently mirrored across the entire team.

    There are harsher, more urgent pleas as well. One reviewer uses stark language to call out abuse and requests immediate removal from the facility. This sentiment, while singular in tone, underscores the fear and distress some families feel when they witness or fear neglect or mistreatment. It serves as a sobering reminder that concerns about patient safety and humane treatment can be acute and personal for families, especially during challenging times.

    The impact of COVID-19 is woven into several of these stories, shaping how families could interact with their loved ones. One reviewer explains that during the pandemic restrictions, visits were limited to window views or distant porch contact for extended periods, making it impossible to kiss, touch, or fully assess how their loved one was being treated. The overarching worry expressed is that the public trust placed in the healthcare system was tested when families could not directly observe or participate in care, leaving them uncertain about what was happening behind closed doors.

    Finally, an intensely personal and troubling note comes from a family member describing neglect in the care of a grandfather who remains in the facility. They recount him sitting in poop and urine-soaked diapers, and being starved and thirsty during visits. The language conveys severe distress and anger toward the caregivers, culminating in a prayerful plea for mercy on the nurses who work there as they are portrayed in this account. This perspective paints a bleak scene of daily life for a resident and highlights the emotional toll on families who feel unable to ensure basic needs are met.

    Taken together, the reviews reveal a landscape of divided experiences. Some families speak of compassionate, attentive care and relationships that feel humane and personal, especially from nurses who demonstrate genuine concern and consistent check-ins. Others describe a system that feels misaligned with patient needs, where staffing gaps, weekend lapses, and perceived prioritization of money over people lead to fear, mistrust, and requests for drastic changes or removals. The thread running through these accounts is not a single verdict but a spectrum: care can be deeply personal and highly variable, with moments of warmth and professionalism that stand alongside experiences that leave families feeling unheard, neglected, or overwhelmed by the administrative and emotional challenges of elder care.

    Features

    Housing

    • 98 resident community capacity 98 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Natchitoches Nursing And Rehabilitation Center in Natchitoches, LA is a premier assisted living community that offers an array of amenities and comprehensive care services to meet the needs of its residents.

    For the convenience and enjoyment of residents, the community provides various amenities such as a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment options, a computer center for staying connected digitally, and a fully furnished setting for comfort and ease. There is also a gaming room for recreation, a small library for reading enthusiasts, and outdoor spaces such as gardens for relaxation and fresh air.

    Residents can enjoy delicious meals in the dining room with restaurant-style dining options, and special dietary restrictions are also accommodated. Housekeeping services ensure that living spaces are maintained clean and tidy. Furthermore, move-in coordination is available to assist residents in transitioning smoothly into their new home.

    To promote overall wellness, there is a fitness room available for exercise routines, as well as a wellness center that offers programs focused on mental wellness. Wi-Fi/high-speed internet is accessible throughout the community to keep residents connected with loved ones or engage in online activities.

    In terms of care services, residents have access to 24-hour call system and supervision to ensure their safety at all times. Trained staff provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Specialized diets like diabetes diet are catered to by the dedicated kitchen staff who also handle meal preparation and service.

    Transportation arrangement is offered both for non-medical purposes such as community-operated transportation or transportation to nearby cafes, parks, pharmacies, restaurants, places of worship; and medical purposes including transportation to doctors' appointments or nearby hospitals.

    To enhance social engagement and enjoyment of life within the community there are concierge services available along with fitness programs to maintain physical health. Planned day trips allow residents to explore local attractions while resident-run activities and scheduled daily activities provide opportunities for socializing and recreation.

    The Natchitoches Nursing And Rehabilitation Center offers a well-rounded assisted living experience, providing both the necessary care services and various amenities to ensure the comfort, convenience, and enjoyment of its residents.

    Nearby Places of Interest

    Physicians

    • Natchitoches Dialysis Facility (0.2 miles)
    • Northwestern La Cancer Center (0.3 miles)
    • Northwestern Louisiana Cancer Center (0.3 miles)
    • Natchitoches Women's Care (0.3 miles)
    • Northwest Louisiana Behavioral Health (0.4 miles)
    • Zeichner, William Daniel MD FACS (0.4 miles)
    • Summit Obgyn (0.5 miles)

    Restaurants

    • Chili's Grill & Bar (0.3 miles)
    • Raising Cane's Chicken Fingers (0.6 miles)
    • Johnny's Pizza House (0.6 miles)
    • El Patron (0.7 miles)
    • R H Harris (0.7 miles)
    • El Nopal (0.8 miles)
    • Subway (0.8 miles)

    Pharmacies

    • Walmart Pharmacy (0.3 miles)
    • Gardiner's Pharmacy (0.5 miles)
    • Mabile's Corner Pharmacy (24.4 miles)

    Hospitals

    • Natchitoches Parish Hospital (0.5 miles)
    • Louisiana Extended Care Hospital (0.6 miles)
    • Fmc Dialysis Services Coushatta (24.4 miles)

    Places of Worship

    • Church Of The Nazarene (0.6 miles)
    • We Care Ministries (1 miles)
    • Immaculate Conception Church (1.1 miles)
    • Trinity Episcopal Church (1.1 miles)
    • Oasis Love First Assembly (2.4 miles)
    • Evergreen Baptist Church (18.6 miles)
    • Southern Baptist Convention (19.2 miles)

    Cafes

    • Starbucks (0.6 miles)
    • The Donut Hole (1.1 miles)
    • Old Folks Cafe (23.7 miles)

    Transportation

    • U-Haul (1.3 miles)
    • U-Haul Moving & Storage (24.2 miles)
    • U-Haul Neighborhood Dealer (24.7 miles)

    Parks

    • Harry Turpin Stadium (1.6 miles)
    • Dixie Youth Ball Park (2.7 miles)

    Frequently Asked Questions

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