5976 Highway 65 North, Lake Providence, LA 71254
For more information about senior living options: (844) 490-3973
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The reviewer reported that their visit to the nursing home went well. They talked with several residents and had a very good conversation with the gentleman they visited. The gentleman they visited was in good spirits and is really improving. They were glad to see how well he was doing. The reviewer noted that there are a few good workers there.
The facility never answers phones and leaves families on hold or hanging up. The administrator told the relative that they couldn't talk to them anymore and wouldn't respond to further inquiries. The facility restricted access to a family member and appeared to mishandle related privacy concerns, suggesting the relative wasn't truly related. Night staff are unresponsive, with emergency calls going unanswered for hours, creating safety risks. The staff are rude, lazy, and uncommunicative, with long delays to reach therapists. Residents suffer neglect, including peg-tube issues, dehydration, unsupervised falls, and inadequate meals and therapy. The facility is described as a joke and should be closed down by its owners.The set of recollections about Cypress at Lake Providence paints a troubling picture of a facility where communication, caregiver attentiveness, and patient safety are repeatedly called into question. Several people describe a pattern of phone calls going unanswered, hours-long delays when help is requested, and a general sense that staff members are not as responsive as they should be. One family member emphasizes that it's not an isolated incident but a continuous problem, noting that emergencies and routine requests alike often go without timely attention. The frustration is compounded by the feeling that important updates about loved ones are not being shared promptly, leaving families in the dark during vulnerable moments.
A particularly tense episode centers on a relative who had been cared for there for two years before being temporarily relocated due to bed shortages elsewhere. The family member who wrote about this experience explains that the administrator told them the relative "didn't want to be removed," and then communicated as though the caregiver could no longer speak to them "after numerous staff calls." The writer insists they were the only listed relative on all paperwork and the person whom staff would ordinarily call for updates or questions. They claim the facility's handling bordered on a privacy violation and, in their view, crossed a line by treating them as if they were not entitled to participate in or understand the transfer process. The confusion around identity and relationship - despite the family member being the primary contact - highlights what they describe as a serious lack of regard for proper policy and family involvement.
Financial transparency is another source of grievance. The writer asks for the patient's balance and alleges that money entrusted to the facility is not being handled properly or shared with the family as expected or required. The sense is that administrators or staff may be finding reasons to exclude the family from financial matters related to the resident, which the reviewer interprets as evidence of broader mismanagement and a troubling lack of accountability. Taken together with the other complaints, it feeds a narrative of distrust and concern about whether residents' resources are being safeguarded and appropriately communicated to families.
A recurring thread in multiple accounts is the performance of a night nurse identified by the author as "LISA." In the described instance, an emergency call button was answered initially, but the nurse allegedly failed to relay information to the appropriate staff, and a response from a higher-level nurse did not arrive for hours. The writer says they themselves had to call repeatedly and press their own emergency light, with no timely assistance. This specific scenario - recounted as part of a broader pattern - has prompted the writer to notify the Ombudsman, who has been kept in the records along with previous incidents. The implication is that this is not an isolated lapse but part of a systemic problem with how night-shift staff respond to critical situations.
More broadly, the negative experiences extend to claims of dangerous lapses in basic care. One reviewer describes a patient who required supervision and adequate care after a peg tube was pulled out, resulting in another tube being inserted. The same account notes that a half-paralyzed patient, due to a stroke, was left sitting in a wheelchair all day and eventually fell, hitting their head because they were not properly supervised. The account continues with allegations that, during a transfer to another facility, the patient was left heavily medicated and asleep, and that essential therapies - physical therapy and speech therapy - were delayed for weeks. Dehydration and neglect are also cited, with critics arguing that staff did not ensure the patient had adequate food, drink, or attention to daily needs. The reviewer contrasts this with an experience at another facility that provided much closer supervision and more attentive care, underscoring the perceived deficit at Cypress at Lake Providence.
Despite the overwhelmingly negative tone of many of the accounts, there is at least one contrasting note - a separate visit described as going well. A friend visiting a different resident reported positive interactions with several residents and observed that the gentleman they visited was "in good spirits, and really improving." This brief counterpoint suggests that not every day is the same and that some interactions with residents can be positive. Still, the prevailing sentiment across the collection of reviews is that, for many residents and their families, the experience at Cypress at Lake Providence is marred by poor communication, insufficient supervision, and questions about the quality and safety of essential care.
In closing, the reviewers call for urgent attention to several systemic issues. They urge accountability for night-shift performance, improved responsiveness to phone calls and emergency requests, and greater transparency in family involvement and financial matters. The involvement of the Ombudsman is noted as a step toward addressing these concerns, but the overall tone remains deeply critical. The repeated emphasis is that something must be done to protect residents, ensure consistent and compassionate care, and restore trust with families who rely on Cypress at Lake Providence for their loved ones' safety and well-being.
108 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shady Lake Nursing Home in Lake Providence, LA is a well-equipped assisted living community offering a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for personal grooming needs, as well as cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, along with transportation arrangements for non-medical needs.
Residents have access to a computer center for staying connected, a dining room for meals, and a fitness room to promote an active lifestyle. The facility provides fully furnished accommodations with private bathrooms, ensuring privacy and convenience. A gaming room offers recreational activities, while the garden and outdoor spaces provide opportunities to enjoy nature.
Housekeeping services are provided by the facility, taking care of cleaning duties. A kitchenette is available for those who prefer to prepare their own meals. Move-in coordination assistance is also offered to make the transition smooth for new residents. Wi-Fi/high-speed internet access is provided throughout the community.
In terms of care services, Shady Lake Nursing Home offers 24-hour call system and supervision to ensure the safety of residents at all times. Staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to help residents with their medication needs, while special dietary restrictions can be accommodated.
The community also focuses on mental wellness through its mental wellness program. Transportation arrangements are made for various needs including medical appointments. Dining options cater to special dietary restrictions.
To keep residents engaged and active, concierge services are available along with fitness programs and scheduled daily activities. Planned day trips offer opportunities for exploring outside the community, while resident-run activities encourage socialization among peers.
Located in close proximity to pharmacies, physicians' offices, restaurants, places of worship, and hospitals add convenience and accessibility to necessary amenities in the area.
Overall, Shady Lake Nursing Home provides comprehensive assisted living services in a comfortable environment, ensuring the physical, mental, and social well-being of its residents.
Shady Lake Nursing Home is located at 5976 Highway 65 North, Lake Providence, LA 71254 in East Carroll Parish, Louisiana
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