Hicks Golden Years Nursing Home

Pros

• The staff at the facility is very caring and attentive to the residents' needs.
• Residents are well-maintained, clean, and appear happy in their living environment.
• The home is consistently noted for its pleasant smell.
• The quality of food provided to residents is good.
• There have been very few neglect or abuse cases reported at the facility.

Cons

• The staff always seemed to be in a terrible mood, indicating high levels of stress and frustration.
• The facility is short-staffed, making it difficult for employees to adequately care for residents.
• There were very few bed sores or accidents, but those that did occur seemed to be fatal, suggesting serious oversight.
• A head injury left one resident bedridden and unable to recover properly due to inadequate monitoring.
• The unfortunate incidents of falls and resulting injuries highlight potential neglect in patient supervision.
• With only one aid and one nurse for a group of bedridden patients, the staffing levels are dangerously low for proper care.

Review

The reviews of the nursing home under examination present a complex picture that balances commendable qualities with significant areas of concern. On one hand, visitors to the facility consistently report positive experiences regarding the quality of care provided to residents. Many reviewers have noted their multiple visits and expressed satisfaction with the overall environment. The staff is portrayed as genuinely caring, contributing to a nurturing atmosphere where residents maintain cleanliness and comfort. Notably, the home also appears well-kept; it smells pleasant, which adds to its inviting nature. Additionally, reviewers have praised the quality of food served within the facility, noting that residents seem content and well-fed, further highlighting an overall positive ambiance within these walls.

However, beneath this surface positivity lies a troubling narrative characterized by understaffing and instances of near neglect or abuse that could escalate into serious harm. While there are very few cases reported of direct neglect or abuse at this facility, there remains an underlying tension among staff members that suggests potential issues not far below the surface. Reviewers recount episodes in which residents have suffered from bed sores or accidents that could be attributed to insufficient staff support during critical times. In particular, two tragic incidents involving falls led to fatalities—the first instance resulted in a head injury that left one resident bedridden while another's fall caused a broken hip leading to her eventual death.

These unfortunate circumstances reveal concerning vulnerabilities in the care being offered at the facility. Despite having some dedicated staff committed to providing quality care for bedridden patients and those requiring additional assistance, the sheer volume of responsibility placed on these workers proves overwhelming. One reviewer pointed out that only one aide and one nurse were tasked with attending to a group of bedridden patients who necessitate regular bathing and changing through lifts—a reactionary system ill-equipped for each resident's needs when considering workforce limitations.

The overarching sentiment expressed by reviewers supports an understanding that while employees strive to provide optimal care given their circumstances, they operate under tremendous strain due to chronic understaffing. This reality undoubtedly impacts employee morale—another point raised in criticism against management practices at this facility. Staff members reportedly display signs of stress or frustration during shifts, possibly exhibiting behaviors reflective of burnout or fatigue encountered while managing such demanding workloads.

As visitors walk through various sections of the home at any time during day or night hours, it becomes apparent just how prevalent these staffing shortages are across different units within the establishment. Observations confirm what has been articulated by critics: tasks essential for maintaining hygiene among residents are falling through gaps created by inadequate support systems—potentially intensifying risks associated with patient safety.

In conclusion, while this nursing home garners praise for many aspects—including clean living environments and attentive caregiving—it grapples with systemic challenges that warrant urgent attention from administration. Reviews indicate an urgent need for increased staffing levels alongside better training programs designed specifically around managing high-acuity cases effectively. Failing improvements may lead not only towards further instances of avoidable accidents but can undermine countless strides already made through dedication demonstrated by caring staff who diligently serve amidst trying conditions each day.

Pharmacies

• South Creek Drugs (0.1 miles)
• F & H Drug Store (1.6 miles)
• Silvers Hometown Pharmacy (1.7 miles)
• Walgreens (2.5 miles)
• Walmart Pharmacy (3.1 miles)
• Fred's (16.8 miles)
• Good Neighbor Pharmacy (16.9 miles)

Hospitals

• Wayne County Hospital (0.3 miles)
• Air Evac Lifeteam (16.3 miles)
• Clinton County Hospital (17.3 miles)
• The Medical Center At Albany (17.3 miles)
• Russell County, Kentucky Hospital District Health Facilities Corporation (19.8 miles)

Transportation

• U-Haul Neighborhood Dealer (0.4 miles)
• U-Haul Neighborhood Dealer (15.3 miles)
• U-Haul Neighborhood Dealer (16.1 miles)
• Smith's Taxi (16.8 miles)

Places of Worship

• Southern Baptist Convention (0.8 miles)
• Hope Center (1.5 miles)
• Southern Baptist Convention (1.5 miles)
• Oil Valley Church Of Christ (1.5 miles)
• Worldwide Ministries Church of God (1.6 miles)
• First Christian Church (1.6 miles)
• Immanuel Baptist Church (1.7 miles)

Restaurants

• Black Stallion Steak House (2.6 miles)
• Hardee's (2.8 miles)
• DQ Grill&Chill (2.9 miles)
• Darrell Smith Restaurant (2.9 miles)
• Tienda El Buen Gusto (2.9 miles)
• El Cazador (3 miles)
• El Cazador (3 miles)

Physicians

• Family Care Medical Center (2.6 miles)
• Monticello Medical Center (6.4 miles)
• Collins Cora-Surgical Specialities PSC (16.9 miles)
• Twin Lakes Mri (16.9 miles)
• Clinton County Health Department (17.1 miles)
• Russell Family Medical Center (19.7 miles)
• Commonwealth Cancer Center (19.8 miles)

Parks

• Cumberland Point Recreation Area (10.4 miles)
• Kentucky State Park (12.1 miles)
• General Burnside State Park (18.2 miles)
• Kentucky Department of Parks (19 miles)
• General Burnside (19 miles)