Jeffersontown Rehabilitation

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  • Interior

    A cozy lounge area featuring comfortable seating and a welcoming atmosphere.

  • Decor

    A cozy lobby space featuring a stone fireplace and comfortable seating.

  • Building

    A corner view of a modern building with light siding and a landscaped area.

  • Architecture

    A modern architectural building with a welcoming entrance under a cloudy sky.

  • Windows

    A well-lit hospital room featuring a patient bed, comfortable chair, and a view outside.

  • Dining

    A spacious and modern dining area featuring tables, chairs, and an open kitchen.

  • Landscaping

    View of a building with an American flag waving in front, surrounded by greenery under a cloudy sky.

  • Outdoor

    A view of a residential area from inside a car.

  • Exercise Equipment

    A well-equipped gym area featuring various exercise machines and weights.

Jeffersontown Rehabilitation

3500 Good Samaritan Way, Jeffersontown, KY 40299

For more information about senior living options: (844) 490-3973

4.1 from 73 reviews
5 stars
52
4 stars
4
3 stars
2
2 stars
1
1 stars
14

Skilled Nursing Facility

Overall Review of Jeffersontown Rehabilitation

Pros

  • pro The staff provided very good care to residents.
  • pro The staff offered attentive care that made residents feel comfortable during rehab.
  • pro The staff treated residents with respect and compassion, and many felt the facility felt like home.
  • pro The staff across management and frontline are awesome and caring.
  • pro The facility offers on-site activities, shopping trips, and off-site dining, fostering a home-like atmosphere.
  • pro The facility is clean and meals are tasty.
  • pro They wash residents' clothes at no additional charge.
  • pro They take residents to medical appointments at no extra cost.
  • pro The facility provides peace of mind that loved ones are being properly cared for.
  • pro The staff were great and provided fantastic companionship for residents.
  • pro The facility is quaint and home-like with very sweet staff, one of the best in Louisville.
  • pro The PT/OT staff were helpful and supportive.

Cons

  • pro The care at the facility is abominable and the staff appear immature, just working for a paycheck.
  • pro The facility has very poor management and extremely poor communication.
  • pro The intercom in the resident's room did not work during the entire stay.
  • pro A resident had a fall because there was no way to ask for assistance.
  • pro A resident lay in a soiled bed for long periods due to lack of assistance.
  • pro Daily hygiene was not provided, neither in bed nor in an assisted shower.
  • pro The nurses disrespected the resident and did not follow COVID protocols, citing being short-staffed.
  • pro The grandparents were not cared for properly.

Review

The reviews paint a landscape of strong contrasts when people reflect on Jeffersontown rehabilitation. On the one hand, there are heartfelt, grateful observations about how some families experienced genuine care, attention, and dignity for their loved ones. Several accounts describe caregivers and staff who went above and beyond: "They took very good care of my sister," one reviewer writes, noting that even though her sister was transferred for family convenience, the care she received at the prior facility was clearly appreciated. Another family member recalls how their grandmother "felt comfortable throughout her stay" after leg surgery, and expresses lifelong gratitude for the staff's attentiveness. A father who spent the last 11 years of his life at the facility is remembered with warmth as someone who was treated with "respect and compassion" and who deserved to call the place "home." These sentiments recur across multiple testimonials, underscoring a consistent sense that, for some residents and their families, the facility can be a place of real comfort and stability.

There are also vivid affirmations about the social and community aspects of the facility. A number of reviewers mention meaningful interactions with residents and staff, as well as a welcoming atmosphere. Several people emphasize the kindness and companionship available in the community, praising staff who foster a homelike environment where residents are treated with dignity. Volunteers describe their own positive experiences volunteering at events, and some families highlight the facility's clean, well-managed ambience and the friendly demeanor of the team. The sense that "the facility being the Residents HOME" comes through in these accounts, along with practical benefits like on-site activities, shopping excursions, and meals that residents can enjoy with others in a supportive setting.

Part of the warmth comes from concrete practicalities. One reviewer notes that laundry is washed at no additional charge, and another highlights the ability of the staff to escort a resident to monthly medical appointments at no extra cost - an "ICING on the CAKE" that offered real relief for families who once had to arrange rides through private means. The care philosophy described by some families emphasizes accessibility, with praise for management and a wide range of services that make daily life smoother for both residents and their families. A specific staff member - Freddie Garrison - receives frequent commendations in this vein, with recommendations to contact him for those considering permanent placement and seeking peace of mind about their loved one's care.

Yet, a substantial portion of the writings express serious concerns about care quality, consistency, and communication. Several reviewers contend that the care fell far short of expectations, with phrases like "abominable" care and an overall sense of immaturity among some staff who were perceived as more interested in a paycheck than a calling. In these accounts, the fear and heartbreak come not from isolated incidents but from patterns in which "three staff members and the financial advisor" may be the only ones who demonstrated genuine concern, while others did not meet basic standards of attentiveness or compassion. The tone is deeply disappointed, with words that convey emotional hurt and a wish for better protections and accountability for residents.

Other testimonials focus on operational and safety shortcomings. One reviewer describes a chain of problems including a nonworking intercom, a fall that happened because there was no easy way to ask for help, and a lack of daily hygiene or assistance with both in-bed and assisted showers. The account is stark: "a depressing and undignified experience" where dignity and basic needs were not being met. Additional comments point to poor management and communication at a broader level, with repeated difficulties in returning calls, unresolved issues, and a sense that residents' concerns were not being addressed in a timely or effective manner. These narrations emphasize systemic weaknesses rather than isolated missteps.

Several families express a strong sense of disillusionment with the institution's handling of Covid protocols and staffing realities. One reviewer describes an experience of nurses who seemed to be disrespectful and dismissive, followed by frustration about what was perceived as noncompliance with Covid precautions and a general feeling that short-staffing was used as a justification rather than a reason to improve. The reviewer contrasts this with the belief that the facility's website presents information that does not reflect daily practice, leading to a broader sense of distrust and a temptation to seek care elsewhere. The impulse to remove a loved one from care and "look for a different rehab" is clear in these passages, underscoring the stakes for families navigating these decisions when confronted with conflicting narratives about quality and safety.

In another set of reflections, a former patient or family member recounts a negative arc surrounding a long-standing relationship with the facility. A father is described as having endured a troubling experience labeled as "the torture chamber" by family members, with management allegedly avoiding accountability and failing to return calls. These comments point to a lack of follow-through on concerns and a broader critique of training and responsiveness among the staff. While some reviewers acknowledge that particular teams - like PT and OT - were helpful and supportive, they emphasize that the overall environment could be marred by inconsistent leadership and lapses in patient safety, communication, and respect.

Taken together, the narratives reveal a facility that can be a source of comfort, stability, and practical support for some residents and families while simultaneously revealing deep frictions, misalignments, and, in some cases, troubling experiences for others. The positive testimonials foreground warm, home-like care, accessibility of services, and staff who appear genuinely invested in residents' well-being. The negative accounts call for more robust management practices, transparent communication, reliable safety measures, and a renewed commitment to respecting residents' dignity at every step of their care. For families evaluating Jeffersontown rehabilitation, these voices collectively sketch a complex, nuanced picture - one that acknowledges meaningful strengths while underscoring urgent areas for improvement.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Louisville International-Standiford (9 miles away) Louisville International-Standiford (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Jeffersontown Rehabilitation is a vibrant and welcoming assisted living community located in Jeffersontown, KY. With a wide range of amenities and care services, we strive to provide our residents with everything they need to live a comfortable and fulfilling life.

Our community features a variety of amenities designed to enhance the overall well-being of our residents. From a beauty salon to keep them looking and feeling their best, to a fully equipped fitness room for staying active, we offer opportunities for self-care and relaxation. Our computer center and small library provide spaces for residents to engage in hobbies or access information, while our gaming room offers social activities and entertainment. Our outdoor space and garden are perfect for enjoying nature or spending time with loved ones.

We understand that dining is an important aspect of living, which is why we offer restaurant-style dining with special dietary restrictions accommodated. Residents can enjoy delicious meals prepared by our skilled culinary team in our elegant dining room.

At Jeffersontown Rehabilitation, we prioritize the well-being of our residents by providing top-notch care services. Our highly trained staff is available 24/7 to assist with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure each resident's health needs are met. Our mental wellness program focuses on promoting emotional well-being through various therapeutic activities.

In addition to our extensive amenities and care services, we also prioritize convenience for our residents. We offer transportation arrangement (non-medical) as well as transportation to doctors' appointments. Move-in coordination is provided to make the transition smooth for new residents.

To further enhance the quality of life at our community, we offer a variety of activities tailored to meet different interests and preferences. From fitness programs and planned day trips to resident-run activities and scheduled daily activities, there is something for everyone to enjoy.

Located in Jeffersontown, KY, Jeffersontown Rehabilitation benefits from its proximity to various amenities. With cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby, residents have easy access to a wide range of services and entertainment options.

At Jeffersontown Rehabilitation, we strive to create an inclusive and supportive environment where residents can thrive. With our exceptional amenities and care services, we aim to provide each resident with a fulfilling and enriching assisted living experience.

Nearby Places of Interest

Pharmacies

  • Walmart Pharmacy (0.6 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.5 miles)
  • 502 Hemp (3.3 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.5 miles)

Restaurants

  • Bud's Tavern (1.3 miles)
  • El Taco Luchador (1.6 miles)
  • Taco Bell (1.7 miles)
  • Raising Cane's Chicken Fingers (1.8 miles)
  • McDonald's (1.9 miles)
  • Arby's (1.9 miles)
  • Chick-Fil-A (2 miles)

Parks

  • Charlie Vettiner Park (1.9 miles)
  • Des Pres Park (2.9 miles)
  • Buechel Park (3.8 miles)
  • Community Park (5 miles)

Theaters

  • Xscape Theatres Blankenbaker 14 (2.5 miles)
  • Cinemark Mall St Matthews and XD (4.7 miles)

Cafes

  • Starbucks (2.5 miles)
  • Starbucks (4.1 miles)
  • Panera Bread (4.1 miles)
  • Panera Bread (4.2 miles)

Physicians

  • Pediatric Associates of Louisville (2.9 miles)
  • HearingLife (3 miles)
  • Family Allergy and Asthma (3.4 miles)
  • Dr Pamela Asseff DDS, PSC. General & Cosmetic Dentistry (3.6 miles)
  • Orthopedic & Sports Specialists (3.8 miles)
  • Norton Community Medical Associates - Fern Creek (3.8 miles)
  • Advanced ENT & Allergy (4.1 miles)

Places of Worship

  • St Martha Parish (4.2 miles)
  • Lyndon Baptist Church (4.7 miles)

Hospitals

  • Baptist Hospital East Park Tower (4.8 miles)
  • Baptist Hospital East Surgery (4.9 miles)
  • Baptist Health Louisville (4.9 miles)
  • Baptist Health Louisville Labor & Delivery (4.9 miles)
  • Central State Hospital (5.2 miles)

Frequently Asked Questions

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