The Terrace Nursing And Rehabilitation Center
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1043 Brooklyn Boulevard, Berea, KY 40403
For more information about senior living options: (844) 490-3973
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Everyone at the facility was great - very friendly and went out of their way to help residents and provide what they needed. The place was very clean and smelled wonderful. The Terrace is a wonderful place for loved ones. The staff and nurses are friendly, compassionate, and caring. Ashley and Brooke are wonderful, always willing to help in any way they can. The rehab services (PT/OT) are amazing, and in six days they had her up and going. The CNAs are all wonderful and extremely caring. The front desk to housekeeping staff were amazing. The residents all seem very happy and well taken care of. The facility is very clean and has a welcoming, friendly environment.
The staff is described as unprofessional, rude, and without compassion. A nurse aide is portrayed as argumentative with the patient and seemingly hating her job. The administrator is accused of hiding in his office with the door closed and being inaccessible. Office staff are labeled useless and unresponsive, with calls often going to voicemail. Medications are reportedly not given on schedule, with excuses provided for delays. The facility is accused of neglect and lacking empathy, with patient care not being a priority. Call lights are said to go unanswered for hours or are reset to silence them. There are allegations of neglect leading to injuries, including wounds from not being turned or fed properly. The director is described as a horrible human and not trustworthy with families. Reviewers advise avoiding the facility and choosing another option for loved ones.The Terrace Nursing and Rehabilitation Center evokes a wide spectrum of experiences for families and loved ones, from heartfelt praise to grave concerns. Across the reviews, some families describe a warm, clean, and well-run environment where staff go out of their way to help residents recover and feel cared for. Others tell a story of frustration, neglect, and frustration with communication and decision-making. Taken together, the anecdotes paint a picture of a facility that can feel like two places at once: a place of genuine care for some residents and a source of fear for others who feel their family members were not protected.
Several families recount deeply troubling episodes of unprofessionalism and lack of empathy. One mother, who was in short-term rehab, faced what was described as rude and argumentative behavior from a nurse aide, with no apparent compassion. The reviewer even reported the staff member, highlighting a pattern of behavior that left the family feeling unheard and disrespected. Compounding this, there were serious communication gaps: during a family member's ICU stay, the facility did not contact loved ones for more than a week, and an attempt to speak with the caller who left a terse discharge message ended in voicemail only, with no follow-up. The overall impression from these accounts is a facility where compassion is inconsistent and accountability feels elusive.
Other criticisms broaden the concern beyond individual interactions to the overall culture and operations of the center. Reviewers describe an administration that seems closed-off or disengaged, with an administrator who "hides in his office" and office staff who feel ineffective. They report frequent medication delays, excuses offered by staff, and a perceived inability of any single team to make decisions. The call lights arriving in a queue, sometimes being reset rather than addressed, and a sense that patient care and timely assistance are not always priorities contribute to a fear that residents are not being kept safe or properly attended to. Some reviewers mention injuries and wounds resulting from turning delays and inadequate assistance with feeding, painting a stark contrast to the clean, well-kept image the facility sometimes projects.
Among the most pointed critiques is a sentiment that the building's appearance can be misleading. Several reviewers warn against judging by looks alone, noting that a pretty facility can mask real problems with care quality and empathy. One reviewer even urged that the facility's Medicare/Medicaid certification be revoked due to perceived endangerment of residents' lives. These extreme warnings underscore a fear that, for some families, the most basic aspects of care - turning residents to prevent wounds, waking them for meals, and timely assistance - are not reliably provided.
Yet the narrative is not uniformly negative. A number of residents and families recount very positive experiences, especially in rehabilitation and daily care. In one case, a father's six-week rehab stay was described as excellent, with staff who were friendly, helpful, and willing to go the extra mile to obtain what he needed. The facility was praised for being clean, with a pleasant odor, contributing to a comfortable recovery environment. Others recount that the rehab teams in physical and occupational therapy delivered impressive results in a short timeframe, with some saying the care helped their loved ones regain key functions quickly.
There are also strong endorsements of the staff in particular roles. Several reviews highlight certain CNAs or nurses who stood out for their kindness and dedication, and specific individuals - such as Ashley and Brooke - received frequent praise for their professionalism and willingness to help. A sense of gratitude emerges from families who felt supported by the activity department and other caring staff, especially in long-term stays where residents could form bonds with those who consistently treated them with respect and attention. One long-time employee expresses a deeply personal affinity for the Terrace, describing it as a second home where coworkers and residents alike feel valued, and where the organization has stood beside her during personal hardships.
The mixed experiences also extend to long-term residents and family members who have returned to the Terrace over the years. Some reviewers recount continuity of care that gave them peace of mind when choosing to place loved ones there again or to remain with the Terrace through difficult times. They speak of a clean environment and staff who demonstrate compassion and competence, and they describe a culture of care that, in their view, can genuinely improve quality of life for residents. In contrast, other voices remain convinced that the facility's strongest assets are sometimes undercut by systemic shortcomings, and they advise prospective residents to tour thoroughly, ask questions, and consider alternative options if they have serious concerns about safety, responsiveness, and the consistency of care.
In the end, the impressions from these reviews reflect a facility with pronounced strengths and noticeable weaknesses. Some families find the Terrace to be a place where caring staff, strong rehab teams, and a supportive community contribute to meaningful recovery and a comfortable living environment. Others encounter frustration over communication, staff responsiveness, and questions about safety and accountability. For anyone considering the Terrace, the takeaway is clear: the facility can offer excellent care and supportive relationships in the hands of the right teams, but it can also disappoint if key staff are overextended or if communication and responsiveness do not meet expectations. Touring the center, speaking with current residents and families, and asking pointed questions about staffing, schedules, and emergency responsiveness would be essential steps in forming a well-grounded decision.
102 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Terrace Nursing and Rehabilitation Center in Berea, KY is a wonderful assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get pampered, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for those who need assistance getting around, and a computer center is provided for residents to stay connected with loved ones.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining. For those who want to stay active, there is a fitness room available for exercise. The fully furnished apartments provide comfort and convenience, and private bathrooms offer privacy.
In terms of care services, the Terrace Nursing and Rehabilitation Center provides 24-hour call system and supervision to ensure the safety of their residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their prescribed medications on time.
The community understands that each resident may have different dietary needs or restrictions, so they offer special dietary options and diabetes diet plans. They also have a mental wellness program in place to support the emotional well-being of their residents.
Residents at the Terrace Nursing and Rehabilitation Center can enjoy a variety of activities such as fitness programs and planned day trips organized by the staff. There are also resident-run activities where individuals can actively participate in planning events tailored to their interests. Scheduled daily activities ensure that there is always something fun going on.
For convenience, there are several amenities nearby including cafes, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation services. This makes it easy for residents to access essential services and enjoy outings in the surrounding area.
Overall, the Terrace Nursing and Rehabilitation Center provides an excellent assisted living community where residents can feel comfortable knowing that they have access to various amenities and care services while enjoying a fulfilling lifestyle.
This part of Berea, Kentucky is a vibrant and diverse community with a strong emphasis on faith-based organizations, healthcare services, and dining options. With a variety of places of worship such as the Southern Baptist Convention and Calvary Apostolic Church nearby, residents have ample opportunities for spiritual fulfillment. Additionally, access to pharmacies like Knight's Pharmacy and medical facilities like the Martha Pride Community Health Center ensure that seniors have convenient healthcare options available to them. The array of dining choices, ranging from fast food chains like McDonald's to local favorites like El Rio Grande, provide plenty of culinary experiences to enjoy. The close proximity to hospitals such as KentuckyOne Health Saint Joseph Berea adds peace of mind for residents seeking quality medical care. Overall, this area offers a well-rounded selection of amenities and services that cater to the needs of older individuals looking for a welcoming and supportive community in which to live.
The Terrace Nursing And Rehabilitation Center is located at 1043 Brooklyn Boulevard, Berea, KY 40403 in Rockcastle County, Kentucky
The Terrace Nursing And Rehabilitation Center on seniors.fyi includes 8 photos including images showing interior, landscaping, dining, building, entrance, windows, lighting, decor, and more.
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Interior
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Building
Bedroom
Windows
Landscaping
Exercise Equipment
Salon
