Topeka Center For Rehabilitation And Healthcare

2515 South West Wanamaker Road, Topeka, KS 66614

For more information about senior living options: (844) 490-3973

3.8 from 100 reviews
5 stars
52
4 stars
16
3 stars
12
2 stars
3
1 stars
17

Skilled Nursing Facility

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    Overall Review of Topeka Center For Rehabilitation And Healthcare

    Pros

    • pro The nursing team was responsive and answered questions.
    • pro Nurse Manager Joyce built a bond with their mom, and the family was grateful for it.
    • pro Her call light was answered promptly and she was well taken care of.
    • pro Her room was nice and clean.
    • pro The rehab team gave her therapy and she walked out of there to come home, which was the family's goal.
    • pro Dr. Cuevas and nurse practitioner Anne helped mom with her pain and got her into Stormont Vail's pain clinic.
    • pro The business office, admissions director and executive director worked with them on insurance issues.
    • pro The rehab team was very professional.
    • pro The staff works hard to ensure that residents get quality care.
    • pro Reviewers would recommend Plaza West as a first-class facility.

    Cons

    • pro Bed bugs were reported in and out of two rooms every other month.
    • pro Care for residents was described as sickening.
    • pro Staff were described as disrespectful, with nurses allegedly calling patients liars.
    • pro The facility was described as dirty, with hallways dirty and staff yelling.
    • pro The facility was said to be short-staffed due to mistreatment of staff and overwork.
    • pro A family member alleged neglect, resulting in severe dehydration and a fatal outcome.
    • pro Rooms reportedly had rusty toilets and peeling trim.
    • pro The food was criticized as poor.
    • pro There was alleged lack of outreach after a loved one's death.
    • pro A warning was given not to leave a loved one there.

    Review

    Plaza West Rehab sits at the center of a wide range of experiences, from heartfelt gratitude to grave accusations. A number of families describe the rehab unit as a place where real progress happens and where caring, capable staff helped loved ones regain independence. One family highlighted a seamless transition from hospital to rehab, noting that their mom arrived barely able to walk and left walking and ready to go home. They credited not only the rehab team for the daily therapies but also pain management that included Dr. Cuevas and nurse practitioner Anne, who arranged an ongoing pain plan and even a referral to Stormont Vail's pain clinic. In their view, the goal of returning home was achieved, and the care team - especially the nursing staff - was responsive, with a Nurse Manager named Joyce who formed a meaningful bond with their mom. The sense of reliability extended to the basics: lights were answered promptly, rooms were clean, and meals were satisfactory, reinforcing the impression that Plaza West could deliver tangible rehab outcomes.

    Several reviewers singled out specific staff members who made a lasting positive impact. Shirley, Kelly, Linda, Andrea, and Reval are repeatedly named as people who treated patients with kindness and professionalism, going above and beyond to support both patients and their families. The rehab and therapy teams received frequent praise for their dedication, with many recounting progress that allowed them to be discharged to home with confidence. Across multiple accounts, the facility's environment is described as clean, organized, and well-maintained, with some reviewers emphasizing that the rehab staff and social services helped navigate the often daunting post-hospital process. The social work side, in particular, is celebrated by families who felt guided through insurance, discharge planning, and post-acute care options, with Shirley Sailor highlighted as a standout in social services during several family experiences.

    Beyond the immediate rehab outcomes, several testimonials paint Plaza West as a welcoming place for volunteers and for ongoing engagement. One reviewer described Plaza West as a "first class facility," where staff remain available and patient care is delivered with a consistent level of dignity and respect. Another described the experience as very positive for both the patient and her family, with staff support extending to sleep and anxiety concerns, and a sense that the team would be missed after discharge. The overall sentiment in these accounts is that the facility can be a strong choice for rehabilitation when the right staff are on duty and when families engage with the care team to advocate for their loved ones.

    However, a contrasting set of experiences casts a very different light on Plaza West. Several reviews allege a persistent problem with bed bugs, suggesting infestations that occur across rooms on an ongoing basis and creating an impression of systemic cleanliness and hygiene challenges. In these voices, residents and families describe staff who are overwhelmed by short-staffing and overwork, sometimes leading to disrespectful or overburdened interactions. Some reviewers claim that residents were treated as liars or were left unattended in ways that felt unsafe, with dirty hallways and a general sense of disarray that undermines trust in the facility's ability to provide consistently safe care.

    The most severe and heartbreaking narratives focus on neglect and harm. A number of reviews recount experiences where a loved one deteriorated in ways that the family attributes to care gaps: dehydration, bed sores, delayed or inadequate responses to signs of distress, and a lack of timely communication after critical events. One family states their mother was found unresponsive and later died after what they describe as an avoidable sequence of problems, including a reported late or insufficient response by nursing staff and serious wounds that worsened in the hospital. The narrative culminates in the assertion that, in certain circumstances, the facility failed to provide the level of care and attention families expect when entrusting Plaza West with a loved one's health and comfort. Several families also recount logistical frustrations - such as high monthly charges for rooms that did not meet expectations in terms of upkeep and safety - and the sense that important emotional support was lacking after a loved one's passing.

    Taken together, the collection of reviews presents a complex picture: Plaza West is capable of delivering meaningful rehabilitation successes, with many patients walking out the door and returning home thanks to skilled therapists, attentive nurses, and proactive social services. The facility is praised for clean rooms, good food in some cases, responsive call bells, and a caring, professional staff - especially in the rehab and social work departments. Yet these positives sit alongside serious concerns about cleanliness issues, staffing shortages, and reports of neglect or harm in other instances. The bed bug complaints, the claims of staff disrespect at times, and the most severe accounts of patient decline and death tied to perceived lapses in care cannot be ignored by families weighing Plaza West as an option.

    For anyone considering Plaza West, the takeaways are clear but nuanced. The rehab and pain-management pathways appear to be strong assets when managed by committed staff and experienced clinicians, and many families speak warmly of individual caregivers who made a real difference. At the same time, several accounts urge caution: ask about the facility's current infection-control measures, confirm staffing levels on the shifts you'll rely on, and directly inquire about how they handle concerns about patient safety, wound care, and hydration. If you or a loved one moves toward Plaza West, a proactive approach - visiting, meeting the care team, reviewing care plans, and staying engaged in daily care conversations - may help align expectations with the realities described in these varied experiences.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Forbes (7 miles away) Forbes (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Topeka Center for Rehabilitation and Healthcare in Topeka, KS is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents.

    The community provides luxurious amenities such as a beauty salon for grooming needs, cable or satellite TV for entertainment, and a fully furnished living space for comfort. Residents can also enjoy the convenience of a computer center, gaming room, small library, and Wi-Fi/high-speed internet to stay connected with friends and family.

    To promote an active lifestyle, the community offers a fitness room and wellness center where residents can engage in various exercise programs designed to improve their physical well-being. Outdoor spaces such as gardens provide opportunities for leisurely walks or enjoying nature.

    Mealtimes are elevated with restaurant-style dining in a spacious dining room. The staff caters to special dietary restrictions and provides diabetes diets to ensure that residents receive nutritious meals. Assistance with meal preparation and service is available if needed.

    Residents at the Topeka Center also benefit from comprehensive care services provided by attentive staff members who are available around the clock. A 24-hour call system ensures immediate assistance when needed, while 24-hour supervision provides peace of mind to residents and their families.

    Assistance with activities of daily living such as bathing, dressing, and transfers is readily available to promote independence. Medication management is handled by trained professionals who ensure that residents receive their prescribed medications promptly and accurately.

    The community places great importance on mental wellness, offering a dedicated program that focuses on promoting emotional well-being among residents. Transportation arrangement services make it easy for residents to attend doctors' appointments or other non-medical outings.

    Moreover, the Topeka Center's prime location grants easy access to nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    Overall, the Topeka Center for Rehabilitation and Healthcare strives to create a comfortable and vibrant assisted living community where residents can enjoy a high quality of life while receiving exceptional care and support.

    Nearby Places of Interest

    Physicians

    • Capital City Oral Surgery (0.1 miles)
    • Goering Family Optometry (0.3 miles)
    • The EyeDoctors Optometrists (0.3 miles)
    • Beltone Hearing Care Center (0.5 miles)
    • Tallgrass Oral Surgery (0.5 miles)
    • Jeri Dianne Stonestreet, LSCW (0.5 miles)
    • Stephen D Zeller (0.7 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • CBD Nation Topeka (0.6 miles)
    • Good Neighbor Pharmacy (0.9 miles)
    • Jayhawk Pharmacy and Patient Supply (0.9 miles)
    • Jayhawk Custom Pharmacy (1 miles)
    • Walgreens (1.1 miles)
    • Walmart Pharmacy (1.3 miles)

    Restaurants

    • Subway (0.4 miles)
    • Chuck E. Cheese's (0.4 miles)
    • Sheridan's Frozen Custard (0.5 miles)
    • Noodles & Company (0.5 miles)
    • Blue Moose (0.6 miles)
    • Hardee's (0.6 miles)
    • Chipotle Mexican Grill (0.6 miles)

    Hospitals

    • Cotton O'Neil Urish (1 miles)
    • Topeka ER and Hospital (1.1 miles)
    • Topeka Veterans Affairs Medical Center (2.2 miles)
    • Topeka VA ICU (2.3 miles)
    • Veterans Health Administration (2.3 miles)
    • Colmery-o'Neil Va Medical Center (2.3 miles)
    • Washburn Surgery Center (2.5 miles)

    Cafes

    • Classic Bean (1 miles)
    • Panera Bread (1.4 miles)

    Theaters

    • Topeka Wheatfield 9 (1.1 miles)
    • Regal Hollywood & ScreenX - Topeka (2.7 miles)

    Places of Worship

    • Wanamaker Woods Church of the Nazarene (1.2 miles)
    • First Lutheran Church Elca (2.1 miles)

    Frequently Asked Questions

    Where is Topeka Center For Rehabilitation And Healthcare?

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