Russell Regional Hospital - Long Term Care Unit

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Russell Regional Hospital - Long Term Care Unit Russell Regional Hospital - Long Term Care Unit

Russell Regional Hospital - Long Term Care Unit

200 South Main Street, Russell, KS 67665

For more information about senior living options: (844) 490-3973

3.3 from 26 reviews
5 stars
12
4 stars
2
3 stars
3
2 stars
0
1 stars
9

Skilled Nursing Facility

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    Overall Review of Russell Regional Hospital - Long Term Care Unit

    Pros

    • pro Dr. Somers is great and so are the staff.
    • pro Kathy Linde NP is amazing.
    • pro The staff were very friendly and listened to what was said; the doctor visit was very enjoyable.
    • pro Awesome small hospital with great staff and great care; Dr. Kelley is the best.
    • pro The staff were very professional and the care was thorough.
    • pro The hospital is described as having very knowledgeable and compassionate people.

    Cons

    • pro The reviewer claims the hospital failed to bill the VA and now faces a lawsuit four years later over the bill.
    • pro The reviewer asserts Russell Regional ER wouldn't treat VA patients despite being signed up and was told not to return because VA wouldn't pay.
    • pro A reviewer described a nurse as rude, called the hospital dirty, and said there were no real doctors.
    • pro A reviewer alleged negligence at Russell, saying patients are sent back to Hays with infections or other new ailments.
    • pro A reviewer called the ER "a joke."
    • pro A reviewer suggested Kriley could act a lot better than he does.
    • pro A reviewer said new employees could use more training and support.
    • pro A reviewer was not impressed after a doctor told them to remove their loud child from the room.

    Review

    The experiences shared about this regional hospital in a small town are a tapestry of warmth, capability, and frustration. Across numerous voices, the consistency you notice is that there are many dedicated clinicians and compassionate staff who genuinely try to help, but administrative hurdles and mixed results in the ER can leave some patients feeling uncertain about what to expect. A common thread is that when care is delivered smoothly, people are quick to praise specific providers and the level of attention they receive, even as other reviews highlight gaps in process, communication, and facility conditions.

    A number of reviewers highlight the strengths of individual clinicians and the bedside manner of the staff. Dr. Somers appears frequently as a standout, with several notes explicitly thanking him for care. Nurses Tasha and Jennifer are singled out for their kindness and professionalism, contributing to positive experiences during visits. Another patient lauds Kathy Linde, NP, calling her amazing and noting a very quick triage followed by effective treatment and discharge with medication. Dr. Kelley also receives strong affirmations, described as the best by one commenter, reinforcing the sense that there are clinicians who leave a lasting, positive impression. For some patients, the hospital's family-friendly feel and the presence of a capable medical team translate into reassurance and gratitude, especially when the care aligns with expectations and needs.

    But the patient experiences aren't uniformly favorable, and several accounts draw attention to frustrating administrative and ER-related outcomes. One veteran recounts presenting a VA card to ensure VA billing, only to face a later bill years down the line and a lawsuit, expressing anger that the system let something slip through and left the individual shouldering the financial burden. The frustration is palpable, underscored by a sharp line about the VA benefits and the treatment journey: "thank you for your service my butt." This sentiment highlights how important the billing and benefits process is to patients and how gaps in those processes can sour otherwise positive care experiences.

    The ER experiences vary dramatically in tone and outcome. In one instance, a patient describes waiting outside for several minutes, being told help would come soon, and then not being attended to for an extended period, eventually prompting a trip to another ER where stitches were completed quickly. The patient challenges the hospital's role in VA-related care, expressing that Russell Regional "DON'T even qualify as" more than a Band-Aid clinic and stating they were advised not to return because VA payments aren't accepted. Such accounts emphasize perceived inconsistencies in emergency care access, especially for veterans or patients relying on external payers, and they contrast sharply with the more positive, personalized experiences recounted elsewhere.

    Conversely, there are numerous positive notes about accessibility and efficiency in certain contexts. One patient praises the hospital's fast check-in and an impressive physical therapy department described as fast, professional, and caring. Another story describes an ER visit for a gout scare - prompt diagnosis, an easy handling of paperwork, and a sense of being well cared for, which left the patient impressed enough to remark on the professionalism of the staff. The recurring theme is that when processes work well - triage is efficient, paperwork is straightforward, and clinicians are attentive - the hospital earns high praise and strong recommendations.

    The critiques extend to both staff behavior and the environment. Some reviewers mention rude behavior from a nurse and a dirty hospital environment, and others question the quality of doctors on certain shifts, suggesting that some staff or management issues affect perceived care quality. One commenter explicitly urges that new employees could use more training and support, indicating a belief that staff development and consistent onboarding matter to patient outcomes. Another explicit critique targets an individual - "Kriley could act a lot better than he does" - which hints at dissatisfaction with personnel behavior or bedside manner. Still others recount experiences where patients felt they were not respected or were asked to remove a child from a room, underscoring gaps in bedside compassion or hospital courtesy that can color a patient's overall impression.

    The overall mosaic suggests that this hospital can be a strong choice for care in a small-town setting, especially when patients have insurance or pay promptly and when the care team is aligned with high standards of clinical competence. There is a clear sense that, in many cases, the hospital delivers quick triage, knowledgeable and compassionate staff, and effective treatment plans. Yet the same voices remind us that administrative processes, billing clarity, consistency across departments, and respectful, professional interactions at all levels are crucial factors that can make or break the patient experience. Taken together, the reviews present a picture of a capable regional hospital with notable strengths in clinical care and patient empathy, tempered by administrative and consistency challenges that affect satisfaction for a subset of patients.

    Features

    Housing

    • 23 resident community capacity 23 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Hays Municipal (22 miles away) Hays Municipal (22 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Russell Regional Hospital's Long Term Care Unit in Russell, KS offers a comprehensive and comfortable assisted living community for seniors. With a wide range of amenities and care services, residents can enjoy a fulfilling and convenient lifestyle.

    The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents have access to a dining room where they can enjoy restaurant-style meals prepared by the staff. For those who prefer to cook their own meals, there is also a kitchenette available. Housekeeping services ensure that the living spaces are always clean and tidy.

    The community features outdoor spaces and a garden where residents can relax and enjoy nature. There is also a small library for leisurely reading. In terms of care services, dedicated staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents' health needs are met.

    For those with specific dietary requirements, the community caters to special dietary restrictions such as diabetes diets. Additionally, there is a mental wellness program in place to support residents' emotional well-being.

    Residents can participate in resident-run activities as well as scheduled daily activities organized by the staff. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - ensuring that residents have easy access to various services within the local area.

    In summary, Russell Regional Hospital's Long Term Care Unit offers a comfortable assisted living community with amenities like cable TV and Wi-Fi while providing comprehensive care services including assistance with daily tasks and medication management. The community ensures that residents' dietary needs are met through special restrictions catered meals. With various nearby amenities and activities available both within the community and in the surrounding area, seniors can maintain an active lifestyle while receiving the support they need.

    Nearby Places of Interest

    Hospitals

    • Russell Regional Hospital (0 miles)
    • Russell Regional Hospital Physicians Clinic (0 miles)
    • Clara Barton Hospital (0.5 miles)
    • HaysMed (23.6 miles)

    Restaurants

    • A&W Restaurant (0.2 miles)
    • Peking Garden (0.3 miles)
    • San Juan Mexican Restaurante (0.6 miles)
    • San Juan Mexican Restaurant (0.6 miles)
    • Waudby's Sports Bar & Grill (0.7 miles)
    • HomeTown Buffet (0.7 miles)
    • A Full House (0.7 miles)

    Places of Worship

    • Saint Mary's Catholic Church (0.2 miles)
    • St Mary Queen Of Angels Catholic Church (0.2 miles)
    • Southern Baptist Convention (0.2 miles)
    • Trinity United Methodist Church (0.3 miles)
    • St John Lutheran Church (0.5 miles)
    • Church St (0.5 miles)
    • Otterbein United Methodist Church (0.6 miles)

    Physicians

    • Russell Family Medical Care (0.5 miles)
    • Wilson Medical Clinic (21.2 miles)
    • Hays Orthopaedic Clinic (23.6 miles)
    • Eye Surgery Center (23.6 miles)
    • Pediatric Center (23.6 miles)
    • The Center for Women's Health (23.6 miles)
    • Debakey Heart Institute (23.6 miles)

    Theaters

    • Dream Theater (0.6 miles)
    • AMC CLASSIC Hays 8 (24.5 miles)

    Parks

    • Fossil Creek Park (0.6 miles)
    • Memorial Park (0.9 miles)
    • Russell Recreation Commission (1.2 miles)
    • Minooka Park Recreation Area (15.7 miles)
    • Lucas Park Recreation Area (18.8 miles)
    • Wilson State Park (19.5 miles)
    • Otoe Public Use Area (20 miles)

    Cafes

    • Espresso Etc (0.7 miles)

    Pharmacies

    • Gregwire Drug Store (0.7 miles)
    • Midwest Family Health (0.7 miles)
    • Medical Pavillion Pharmacy (23.6 miles)
    • U-Save Pharmacy (23.7 miles)
    • Walgreens (24.6 miles)

    Transportation

    • Smoky Hill Taxidermy (8.6 miles)
    • Hays Medical Center Heliport (23.6 miles)
    • U-Haul (24.6 miles)

    Frequently Asked Questions

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