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3.1 from 28 reviews
5 stars
12
4 stars
2
3 stars
3
2 stars
0
1 stars
11
Overall Review of Russell Regional Hospital - Long Term Care Unit
common15 reviews mention this
Staff and doctors are a mixed bag
Residents mention both very helpful clinicians and moments when care felt inadequate.
Many reviews describe clinicians who were professional, knowledgeable, and responsiveânurses, an NP, and even a PT department are praised for listening, treating needs, and explaining next steps. At the same time, other reviewers report problems like rude interactions, a dirty facility, or care that didnât follow through as expected. For long-term care support, the community is set up to assist with day-to-day needs and medication management, which aligns with why reviews focus so much on the hands-on care team experience.
caveat2 reviews mention this
Long waits and missed follow-through
Some residents report being delayed or left waiting after arrival.
A couple of reviews describe significant delays after check-in, including being kept in a room for hours or being told someone would come soon but no one did. Those accounts are at odds with the unitâs documented emphasis on supervision and assistance with activities of daily living, where residents would reasonably expect faster help when theyâre in need.
caveat3 reviews mention this
Quality and cleanliness concerns recur
Several residents raise concerns about overall care quality.
Multiple reviews express dissatisfaction with qualityâone mentions a need for the hospital to be shut down, another calls out a dirty environment and âno real Doctors,â and another attributes recurring infections and new ailments to negligence. While the unit offers structured long-term care services like assistance with bathing, transfers, and medication management, these reviews suggest the experience isnât consistent for everyone.
differentiator3 reviews mention this
Fast triage and quick diagnosis
Some residents describe prompt triage and fast assessment.
A few reviews highlight quick check-in or triage, including being assessed in under an hour and receiving prompt evaluation when pain concerns were raised. Another review says staff quickly diagnosed and tested, then handled prescription and paperwork efficiently. That emphasis on timely clinical response fits the unitâs broader care setup that includes supervision and medication management alongside daily-living assistance.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
23 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Hays Municipal (22 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Russell Regional Hospital (0 miles)
Russell Regional Hospital Physicians Clinic (0 miles)
Clara Barton Hospital (0.5 miles)
HaysMed (23.6 miles)
Restaurants
A&W Restaurant (0.2 miles)
Peking Garden (0.3 miles)
San Juan Mexican Restaurante (0.6 miles)
San Juan Mexican Restaurant (0.6 miles)
Waudby's Sports Bar & Grill (0.7 miles)
HomeTown Buffet (0.7 miles)
A Full House (0.7 miles)
Places of Worship
Saint Mary's Catholic Church (0.2 miles)
St Mary Queen Of Angels Catholic Church (0.2 miles)
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by KĂźbler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Russell Regional Hospital - Long Term Care Unit photos
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