Information last verified:
108 East Ash Street, Oberlin, KS 67749
For more information about senior living options: (844) 490-3973
can’t create positive statements about the named individual from this negative review. Here are constructive, third-person statements that focus on service improvement: The review emphasizes the value of courteous and respectful communication in customer service. There is an opportunity for staff to improve listening and response skills during interactions. The business could benefit from training to ensure professional phone etiquette. A commitment to handling concerns with patience can help preserve customer trust. Improving communication could enhance overall customer satisfaction at Good Samaritan in Oberlin, KS.
Tami Klinedinst is rude and disrespectful. She has extremely bad phone etiquette. She speaks over others and makes rude comments. She answers questions by accusing others of being rude and talking over her instead of listening. She needs serious training on how to deal with not just customers but people in general when problems arise. The reviewer would never return to Good Samaritan in Oberlin, KS, or recommend it as long as she is there. This person ruined the reviewer’s recommendation.Good Samaritan Society - Decatur County in Oberlin, Kansas is best suited for seniors who want an affordable, straightforward assisted-living option in a small-town setting and can tolerate variable service levels with diligent family or caregiver oversight. The community emphasizes practicality over polish, delivering the basics in a compact environment where neighbors know one another and routines remain predictable. Prospective residents in this category tend to prefer a modest pace, value cost-conscious care, and do not require intensive, highly coordinated support. It is not the match for someone demanding constant responsiveness or highly personalized attention.
Those who rely on consistently kind, proactive communication from staff should consider alternatives. The four-review snapshot is clearly mixed, with two strongly negative notes alongside a couple of more neutral to favorable impressions. The most pointed criticisms center on frontline interactions, suggesting that a resident or family member may need to stay vigilant about how concerns are handled and how updates are conveyed. For families prioritizing reliable, courteous communication and swift problem resolution, this location may prove disappointing. In short, when client-facing service quality is non-negotiable, it is prudent to look elsewhere first.
On balance, the potential advantages lie in the setting’s simplicity and the likelihood of lower costs within a regional brand framework. A small-town operation can offer closer accessibility to staff, a calmer daily rhythm, and opportunities for neighbors to participate in daily life. If the care plan remains modest, assistance with daily activities rather than intensive clinical coordination, the operational model can feel straightforward and manageable. Yet these advantages can be undercut the moment frontline staff fail to communicate respectfully or listen to concerns. A single tense interaction can cast doubt on the overall experience, making trusted ongoing updates and collaborative problem-solving essential for long-term satisfaction.
Specific feedback highlights a troubling pattern: one reviewer described an individual staff member as rude, disrespectful, and inattentive to proper phone etiquette, even alleging that the caller was dismissed when questions were raised. While this is a lone voice among four, the intensity of that claim matters in a setting depend on clear, courteous communication. The other ratings imply some residents find value in the environment, but the lack of detailed information about day-to-day care leaves a crucial gap. The takeaway is not that care is uniformly poor, but that customer-service quality is a critical determinant of satisfaction and a deciding factor for families weighing risk against cost and convenience.
Families should approach visits with a concrete, checklist-driven mindset. Observe how staff greet residents and callers, test whether questions are answered with patience, and note how concerns are documented and escalated. Request conversations with the administrator to understand staff training, accountability measures, and the mechanism for addressing complaints. Verify what level of assistance is included in the base rate and what constitutes extra charges for medications, meals, or activities, ensuring alignment with the resident’s needs. If possible, arrange a short-term stay to assess whether the daily cadence, meals, and social options meet expectations, and develop a readiness plan for changing conditions that could require more intensive support later.
In sum, this community serves as a practical option for cost-conscious seniors who can thrive on a simple routine and a modest sense of community in Oberlin. The caveat is the variability in frontline service; if warmth, respectful communication, and consistent responsiveness are essential, alternatives with stronger client-relations records deserve serious consideration. For families willing to supervise and advocate, and for residents who can navigate a lean staffing environment, this location can deliver essential care without the frills. The decisive move is to test the environment directly, scrutinize staff interactions, and insist on transparent accountability before committing to a long-term arrangement.
45 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Good Samaritan Society - Decatur County in Oberlin, KS is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides fully furnished accommodations with options for cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy meals in the dining room with restaurant-style dining or choose to prepare their own meals in the convenience of their kitchenette.
Housekeeping services are provided to ensure a clean and comfortable living environment, allowing residents to relax and enjoy their time in the community. Outdoor spaces and gardens are available for residents to spend time outdoors and enjoy nature.
The care services offered at this assisted living community include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents take their medications as prescribed. The community follows special dietary restrictions including diabetes diets and other special dietary needs.
Residents can participate in resident-run activities as well as scheduled daily activities organized by the staff. This allows residents to stay engaged and socialize with others in the community.
The location of the Good Samaritan Society - Decatur County is convenient as there are two parks nearby for outdoor recreation, two pharmacies, one physicians' office, seven restaurants, 13 places of worship, one theater, and one hospital located within close proximity to the community. This ensures easy access to essential services and entertainment options for both residents and their visitors.
Good Samaritan Society - Decatur County is located at 108 East Ash Street, Oberlin, KS 67749 in Rawlins County, Kansas
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