New London Specialty Care in New London, IA
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100 Care Center Circle Street, New London, IA 52645
For more information about senior living options: (844) 490-3973
The New London team achieved a deficiency-free annual survey and demonstrates hard work and dedication to residents, families, and staff. The facility and its team are great to be a part of, with quality of care and residents as the top priority. The staff are awesome, very friendly, and eager to help, and the facility is clean. New London Nursing Home delivers excellent, one-on-one care in a small, non-corporate setting with a warm, small-town feel. The administrator is regarded as the best. The rehab care is excellent, and the facility is highly recommended.
Andrew Harris made the reviewer’s grandmother feel unwelcome and created a hostile environment; they would not recommend the facility. The staff did not treat the reviewer’s family with the respect or dignity they deserved and reportedly invaded personal boundaries; they would not recommend to anyone. The supervisor was very rude and did not respect residents’ boundaries; the reviewer would not recommend the facility.New London Specialty Care is best suited for families seeking a small, non–corporate, hometown atmosphere where residents can receive highly personalized attention and strong short‑term rehabilitation outcomes. The facility earns praise for its hands‑on care approach, with multiple residents and families highlighting one‑on‑one attention, a clean environment, and a tight-knit team that genuinely knows the residents. This community tends to resonate with those who value a family‑like setting where staff turnover appears comparatively low, and where rehab stays can translate into tangible progress for injuries such as falls or hips or the transition from hospital to home.
At the same time, potential residents should consider alternatives for individuals who require uniformly consistent interactions with every staff member, or for families who prioritize an environment where boundaries are never crossed and every concern is handled with formal immediacy. A number of reviews point to episodes of rude treatment and boundary invasions by staff, along with complaints about unsympathetic responses from leadership. These mixed experiences suggest that while many residents thrive here, others encounter interactions that undermine trust and comfort. Families who cannot tolerate perceived disrespect or inconsistent bedside manner should explore other options before committing.
On the upside, the facility’s strengths strongly offset the notable complaints for many residents. The organization reportedly maintains a deficiency‑free annual survey, signaling solid compliance with regulatory standards and an emphasis on resident safety. The small‑scale setting is cited as a major advantage: residents receive more individualized attention, caregivers can monitor changes closely, and there is a sense of “one‑on‑one” care that larger campuses struggle to match. Reviewers repeatedly describe the staff as caring, personable, and genuinely oriented toward resident welfare, with clean facilities and a non‑corporate feel that appeals to families seeking authenticity over scalability.
Nevertheless, the main drawbacks are real and impactful for decision making. Several accounts describe staff behavior that felt intrusive or disrespectful, including situations where personal boundaries were not respected and communications that felt dismissive. A subset of reviews also references tense or hostile interactions with supervisors, which can erode confidence in daily operations and in the facility’s ability to protect residents’ dignity. These concerns do not negate the positive care stories, but they do create a significant risk for families who require unwavering, respectful engagement from all levels of staff and administration.
Pros such as strong clinical and rehab performance, a clean and intimate setting, and a dedicated team do not vanish when paired with the reported interpersonal challenges; rather, they must be weighed against them. For families who can verify positive experiences through direct conversations with current residents or families, and who plan to maintain clear lines of communication with administration, the upside remains compelling: effective rehab, attentive daily care, and a supportive, non‑corporate environment that feels genuinely invested in residents’ quality of life.
In practical terms, prospective residents should approach a stay here with a structured plan. Request a tour that emphasizes interaction with frontline caregivers and a frank discussion with the administrator about expectations for boundaries and respectful communication. Ask about staff training standards, incident follow‑ups, and how concerns are escalated and resolved. If possible, speak with current families about consistency of care across shifts and notice how quickly concerns are addressed in real scenarios. For some, a trial period or short‑term stay could test whether the personal attention and rehab outcomes are matched by the level of interpersonal warmth and professional courtesy that is non‑negotiable.
Overall, New London Specialty Care stands as a strong option for families valuing individualized care within a smaller, community‑driven setting, particularly for short‑term rehabilitation and ongoing daily support. It is not the best fit for those whose priority is universal, flawless interpersonal discipline across every staff member or who require a consistently uniformly respectful experience without exceptions. When the care framework aligns with a family’s tolerance for mixed interpersonal experiences and a willingness to engage directly with leadership to uphold standards, this community delivers meaningful, practical benefits that can translate into better recovery and a higher day‑to‑day sense of security for a loved one.
49 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The New London Specialty Care in New London, IA is an assisted living community that offers a wide range of amenities to ensure the comfort and convenience of its residents. The fully furnished accommodations are equipped with cable or satellite TV, a kitchenette, and telephone for easy communication. Wi-Fi/high-speed internet is also available for those who wish to stay connected.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining and caters to special dietary restrictions. Additionally, there is a small library where residents can relax and read their favorite books.
The community provides care services such as 24-hour supervision and assistance with activities of daily living. Trained staff members are available to assist with bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
The mental wellness program focuses on promoting emotional well-being and providing support to residents. This includes engaging in resident-run activities and participating in scheduled daily activities. The community encourages an active lifestyle while providing necessary assistance when needed.
Move-in coordination services help ease the transition into the community, ensuring that new residents feel comfortable and settled. Housekeeping services are provided to maintain a clean and tidy living environment.
Outdoor space is available for residents to enjoy fresh air and nature. Nearby restaurants offer additional dining options for those who wish to explore beyond the community's offerings.
Overall, New London Specialty Care provides a comfortable and supportive environment for seniors requiring assistance with daily tasks while promoting independence, engagement, and overall well-being.
New London Specialty Care is located at 100 Care Center Circle Street, New London, IA 52645 in Henry County, Iowa
New London Specialty Care on seniors.fyi includes 6 photos including images showing interior, decor, bedroom, healthcare, nursing home, wheelchair, entrance, hallway, and more.
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