Henry County Health Center in Mount Pleasant, IA

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Henry County Health Center in Mount Pleasant, IA

Henry County Health Center is a nursing home community in Mount Pleasant, IA.

Information last verified:

401 South Van Buren, Mount Pleasant, IA 52641

For more information about senior living options: (866) 208-4318

2.6 from 55 reviews
5 stars
19
4 stars
1
3 stars
3
2 stars
2
1 stars
30

Overall Review of Henry County Health Center

caveat 3 reviews mention this

Staff responsiveness draws mixed feedback

Residents describe difficulty getting calls returned for care and medication needs.

Some residents say the facility was slow to respond to phone calls, including situations where results or medication timing were affected. Others report being told they would be called back but not hearing anything, and one reviewer said refills required going to the front desk because pharmacy requests were not answered. A few reviews also point out that when staff were present and helpful, the experience felt smoother, but responsiveness appears inconsistent across visits.

caveat 4 reviews mention this

Costs and billing frustrations

Residents flag billing surprises and high out-of-pocket charges.

Several reviews focus on billing problems, including large charges for routine items and complaints about delays in sending bills. Others describe being pushed for payment amounts they believed were already covered by insurance, including being asked to pay shortly before surgery. One reviewer also frames the financial impact as taking advantage of patients. Overall, residents raise concerns about how costs are handled rather than the clinical intent of the care.

common 6 reviews mention this

Friendly, dedicated staff shows up

Many residents mention genuinely helpful, personable staff.

Multiple reviewers describe staff as friendly and dedicated, with nurses and doctors who take time to explain care and direct patients. Some residents say the team prioritized their health and made them feel supported, including during registration, phlebotomy, and radiology. Positive experiences also include praise for specific doctors and for physical therapy providers. Even so, other reviews describe severe problems, so staff quality appears to vary by department and situation.

caveat 4 reviews mention this

Inpatient care and follow-up concerns

Residents describe poor inpatient experiences and limited follow-through.

Reviews include accounts of bullying or harassment from nursing staff, along with claims that concerns raised to management did not lead to meaningful change. Inpatient stays are also criticized for disruptive routines and for clinicians who residents felt dismissed their preferences. One reviewer reports a serious incident during assistance to the bathroom, resulting in a hip fracture and a subsequent transfer for better care. Separately, residents describe not getting call-backs or follow-up after surgery when they were still dealing with pain and ongoing issues.

caveat 4 reviews mention this

Frequent advice to seek elsewhere

Some residents urge families to seek care at other nearby providers.

Several reviews recommend going to Burlington or Iowa City rather than returning to this facility, citing dissatisfaction with how emergency situations and referrals were handled. Some residents felt they were refused certain tests or services and told to return only for true emergencies. Others describe being told to see a primary care provider elsewhere instead of receiving the help they expected in the moment. Together, these comments suggest that for some families, the safest next step was viewed as leaving for another option.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 49 resident community capacity 49 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Henry County Soldiers and Sailors Memorial Hospital (0.1 miles)
  • Mental Health Institute (1.2 miles)
  • Henry County Health Center (13.8 miles)
  • Parkview Home (13.9 miles)

Physicians

  • Surgical Services-Mt Pleasant (0.1 miles)
  • Heartland Foot & Ankle Clinic (0.1 miles)
  • Family Medicine Of Mt Pleasant PC (0.1 miles)
  • Concha Audiology & Rehabilitation PLC (0.4 miles)
  • Pusey Bob, DDS (13.7 miles)

Places of Worship

  • St Alphonsus Church (0.2 miles)
  • Wellspring E Free Church (0.3 miles)
  • Church of Jesus Christ of Latter Day Saints (0.3 miles)
  • Saint Michael's Episcopal Church (0.4 miles)
  • Congregational Universalist Church (0.4 miles)
  • Assembly of God Church (0.5 miles)
  • Church of the Nazarene (0.6 miles)

Pharmacies

  • Medicap Pharmacy (0.2 miles)
  • Capstone Pharmacy (0.4 miles)
  • Walmart Pharmacy (1.4 miles)

Restaurants

  • The Grange Public House and Brewery (0.2 miles)
  • Costas Pizza & Steakhouse (0.3 miles)
  • Hawkeye Pizza & Steak House (0.3 miles)
  • Papa George's Pizza & Steak House (0.3 miles)
  • Little Mexico Restaurant (0.3 miles)
  • Subway (0.3 miles)
  • Keo's Grill & Back Bar (0.3 miles)

Parks

  • The Square (0.3 miles)
  • Mt Pleasant Parks & Rec Department (0.3 miles)
  • Central Park (0.3 miles)
  • United Thru Play Park (0.3 miles)
  • McMillan Park (0.7 miles)
  • Sheaffer Park (0.8 miles)
  • East Lake (0.8 miles)

Cafes

  • Central Park Coffee Company (0.3 miles)
  • The Coffee Depot (0.7 miles)
  • Scotters Coffee (1.8 miles)
  • Sanity Coffee House (1.8 miles)
  • Yarmouth Cafe (13.1 miles)

Transportation

  • Mount Pleasant Station (0.7 miles)
  • MCRR South Station (0.8 miles)
  • Burlington Northern Santa Fe (0.9 miles)
  • Air Exec (1 miles)
  • U-Haul Neighborhood Dealer (1.3 miles)
  • Air Exec (2.3 miles)
  • Mount Pleasant Airport (2.5 miles)

Frequently Asked Questions

Where is Henry County Health Center?
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