Henry County Health Center in Mount Pleasant, IA
Save401 South Van Buren, Mount Pleasant, IA 52641
For more information about senior living options: (844) 490-3973
The staff were very friendly and helpful in directing patients, and the nurses and doctors were amazing. The service was very personable, and the small staff were very dedicated to their patients. The doctor and staff provided a genuine sense that patients' health is their priority. The hospital and staff were wonderful to a stranger from out of town. The pharmacy staff were superb; they are highly recommended. The care during labor was fantastic, and the midwives were awesome.
The ER is a joke, charging $800 for Tylenol and an antibiotic even with insurance. Labs are ridiculously expensive, and they keep patients in debt over routine care. The hospital rarely answers the phone and won't respond to the pharmacy, making care hard to obtain. The billing practices are confusing and predatory, with rude staff in billing. They refused to fill a long-standing medication because the doctor was on vacation, showing disregard for patient needs. They refused to test a 9-month-old for RSV and sent the family back with instructions to return. An elderly patient was left to fall due to neglectful nursing care. The ambulance team is among the worst, not allowing first responders to assist and failing to provide proper care. They would not recommend this facility; the experience is traumatic and the hospital is poorly rated.Henry County Health Center in Mount Pleasant is best suited for local families seeking a small-town hospital experience where personal attention from a dedicated staff, particularly in obstetric care, can translate into genuinely positive bedside moments. The reviews repeatedly highlight that midwives and several physicians deliver compassionate, hands-on care, and that childbirth experiences can be a standout asset. For households that prioritize a close-knit environment, straightforward, person-to-person communication, and the sense that care is tailored in the moment, this community hospital can be a solid anchor.
Prospective buyers should also recognize who may want to consider alternatives. Anyone who needs transparent, predictable billing or is wary of administrative friction will want to scrutinize the front-end process here. Several critics report confusing or excessively costly billing, slow or inconsistent responses from billing staff, and a pattern of unexpected charges that can linger long after a visit. Those who rely on steady phone accessibility, timely prescription refills, and reliable post-visit follow-through may find themselves frustrated by administrative gaps that undermine clinical gains.
On the clinical side, the strongest offset to the downsides comes from attentive, capable care in key touchpoints. The emergency department, when it works well, can deliver rapid triage and clear explanations, and the obstetric team - especially the midwives - receives frequent commendations for competence, warmth, and the ability to guide patients through labor and delivery with genuine partnership. Across nursing and allied staff, many patients report a sense that someone truly cares about their health journey, and that a small, dedicated team can make a meaningful difference in the patient experience, particularly for routine, non-complex needs.
However, the cons are persistent and broad enough to temper the positives. Billing and pricing issues recur, with anecdotes of unpredictable charges and substantial out-of-pocket costs that surprise families who assume standard urgent-care or ER pricing applies. Customer service experiences vary widely, from friendly and helpful to outright rude or unresponsive, and there are frequent complaints about delays, long billing cycles, and difficulty obtaining refills or timely information. In the acute care sphere, encounters with the ER and hospital staff sometimes read as fragmented or inconsistent, with several accounts of hurried or dismissive interactions, and in rare cases, even unsafe-sounding experiences with transport or inpatient care.
These dynamics shape the overall value proposition: the hospital can deliver meaningful, patient-centered moments in obstetrics and routine care within a community framework, but the administrative and cost-related friction can erode confidence and predictability. For families without urgent need for frequent, high-acuity interventions, and who can tolerate occasional billing surprises in exchange for strong bedside care, Henry County Health Center offers a workable option. For those whose health profiles demand seamless billing, rapid, uniform service, or access to a broader range of specialists and quick referrals, alternatives in Burlington or Iowa City may prove more reliable in the long run.
In practical terms, making a decision here means stress-testing the administrative funnel before any serious commitment. Verify exact costs and what is billed versus what insurance covers, and insist on a clear, written explanation of co-pays and potential surcharges. Identify a single point of contact for billing questions and confirm what to expect in terms of follow-up after tests, imaging, or prescriptions. If pursuing obstetric care, lean into the midwifery team and spell out expectations for delivery planning, pain management, and postnatal support; their strengths can translate into a standout experience when administrative processes cooperate. For all other care, consider whether the likelihood of smoother coordination and more predictable billing aligns with the family's risk tolerance and care needs, or if a larger center with broader capabilities is a better fit.
49 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Henry County Health Center in Mount Pleasant, IA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides fully furnished apartments with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy access to outdoor spaces and a small library for leisure activities and relaxation. The dining room offers restaurant-style dining, where residents can indulge in delicious meals prepared by the community's staff. Special dietary restrictions are accommodated to meet individual needs.
The community offers 24-hour supervision, ensuring that residents receive assistance with activities of daily living such as bathing, dressing, and transfers. The staff also provides medication management and diabetes diet support. A mental wellness program is available to promote the mental well-being of residents.
Residents have the opportunity to engage in resident-run activities and participate in scheduled daily activities for socialization and enjoyment. Move-in coordination services are offered to assist new residents with a smooth transition into their new home.
In addition to the amenities within the community, there are several nearby establishments that provide convenience for residents. There are four cafes, nine parks, three pharmacies, four physicians' offices, 21 restaurants, seven transportation options, 17 places of worship, and two hospitals nearby.
Overall, the Henry County Health Center in Mount Pleasant offers a comfortable living environment with comprehensive care services to support the needs of its residents.
Henry County Health Center is located at 401 South Van Buren, Mount Pleasant, IA 52641 in Washington County, Iowa
Henry County Health Center on seniors.fyi includes 6 photos including images showing healthcare, office, physical therapy, rehabilitation, exercise, building, entrance, fountain, and more.
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