Palo Alto County Hospital

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  • Interior

    A view of a nurse station in a hospital, featuring a modern and organized reception area.
  • Building

    A modern educational building showcasing a glass entrance and sleek architectural design.
  • Architecture

    Front entrance of a modern building with glass and columns.
  • Bedroom

    A cozy and clean hospital patient room featuring a bed and a seating area.
  • Windows

    A view of a residential house with a brick facade and a wide driveway.
  • Dining

    A modern cafe interior featuring colorful artwork and contemporary furniture.
  • Landscaping

    A view of a medical facility featuring a helipad in the foreground.
  • Outdoor

    A pleasant residential building under a bright blue sky with fluffy clouds.
  • Exterior

    A school building with trees and a sidewalk in front.
  • Exercise Equipment

    A well-equipped rehabilitation facility featuring various exercise equipment and a dedicated workout area.
  • Aerial View

    Aerial view of a school campus surrounded by lush greenery and parking areas.
  • Healthcare

    Entrance to Palo Alto County Hospital's emergency department.

Palo Alto County Hospital

3201 First Street, Emmetsburg, IA 50536

For more information about senior living options: (844) 490-3973

3.8 from 25 reviews
5 stars
14
4 stars
3
3 stars
3
2 stars
0
1 stars
5

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    Overall Review of Palo Alto County Hospital

    Pros

    • pro The cataract surgery on the right eye went smoothly.
    • pro The staff are friendly and true professionals.
    • pro Dr. Patton was amazing through the whole process.
    • pro The OB wing and the radiology department are top notch.
    • pro The radiology department is friendly, explains procedures thoroughly, and is very professional.
    • pro The overall PACHS experience has been nothing but top notch in healthcare.
    • pro Dr. Patton advocated for the patient until they got what they needed.
    • pro The ER staff and the nurses on the floor go above and beyond with their care.
    • pro The mammogram was painless, and the staff were knowledgeable and considerate.
    • pro The hospital is clean with kind staff.
    • pro The staff are friendly and responsive.
    • pro The radiology staff are friendly and thorough.

    Cons

    • pro The ER doctor was rude and unprofessional.
    • pro Some of the staff were rude and unprofessional.
    • pro The clinic seemed kind of iffy.
    • pro They were told to go to the respiratory clinic, but there were no appointments, leaving them unhappy.
    • pro The first two doctors treated them for a bacterial infection and acid reflux instead of addressing their high blood pressure, causing concern.

    Review

    The collection of experiences paints a picture of a medical system that shines in several places while occasionally stumbling in others. Across the board, there is a strong sense that the staff at PACHS can be warm, friendly, and genuinely caring, with particular individuals standing out for their competence and bedside manner. Patients repeatedly describe an atmosphere where kindness and professionalism are the norm, especially in areas like nursing, radiology, and the OB wing, and where the overall experience of care feels thorough and patient-centered.

    Cataract care and the physician relationship emerge as standout positives. One patient reports that cataract surgery on the right eye went "super smoothly," and notes that the entire staff involved in the process were professional and friendly. A recurring thread is Dr. Jason Patton, who is described as knowledgeable, forthright, and deeply invested in his patients. This particular physician is credited with taking time to listen and not rushing through visits, which left the patient feeling well cared for and confident in the treatment plan. The sense of reliability is echoed by praise for the nursing staff, who are described as respectful, nonjudgmental, and consistently kind.

    Beyond Dr. Patton, the care team as a whole earns high marks. The radiology department and its staff are repeatedly praised for their friendliness, thorough explanations of procedures, and professional conduct. Similarly, the OB wing is singled out for top-notch service, contributing to an overall impression that PACHS delivers strong, patient-focused care across several departments. One patient even highlights the value of continuity and advocacy, noting that Dr. Patton and his team have provided ongoing support and guidance through complex care experiences, with the staff maintaining a high standard of cleanliness and courtesy.

    Personal stories of care reinforce these positive impressions. For example, there is a hospital stay that occurred seven days after an emergency operation in which Dr. Patton advocated for the patient to receive what they needed, accompanied by polite staff and a clean facility. Another entry mentions an emergency department visit where all staff were described as very friendly. A separate note about a mammogram emphasizes that the experience was painless and that the staff were knowledgeable and considerate, underscoring the sense that patients feel respected and well cared for in routine, preventive, and urgent care contexts.

    However, not all experiences are uniformly positive. There is a clear instance of frustration with perceived rudeness and unprofessional behavior from an ER doctor, which stands in contrast to the otherwise consistently positive tone. A few entries also mention rude or unprofessional staff in some blocks of the clinic, and one review questions the overall reliability of the clinic environment, describing it as "iffy." These negative experiences remind readers that even well-regarded medical centers can have off days or inconsistent interactions that color a patient's overall impression.

    There are also logistical and policy-related concerns that affect perception. A family coping with the flu encountered a mix of guidance and confusion about where to seek care, with the respiratory clinic seemingly unavailable for appointments and directions that suggested going to urgent care rather than the ER. Attempts to navigate these guidelines led to a troubling interaction: being told to bring a breastfeeding infant to an appointment with a feverish child, only to find that entry would be limited to the accompanying parent. This experience left the family dissatisfied and highlighted the real-world impact of communication gaps and policy rigidity on urgent pediatric care.

    Overall, the sentiment is a blend of high praise and constructive critique. The strongest threads celebrate Dr. Patton and the broader PACHS team for delivering attentive, patient-centered care that is thorough, empathetic, and professional. The care teams in radiology, the OB wing, and nursing are repeatedly described as friendly, patient, and competent, contributing to a sense of trust in the hospital's ability to handle a wide range of medical needs. At the same time, the reviews remind us that even in high-performing systems, moments of perceived rudeness, inconsistent stances, and logistic hiccups can mar the experience for some patients.

    Features

    Housing

    • 22 resident community capacity 22 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Palo Alto County Hospital in Emmetsburg, IA offers a comfortable and convenient assisted living community for seniors. The community provides a range of amenities to ensure residents feel at home, including cable or satellite TV, a dining room, fully furnished apartments, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor spaces for relaxation or strolling, restaurant-style dining options, a small library for leisurely reading and learning, telephone access, and Wi-Fi or high-speed internet connectivity.

    Residents can enjoy 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also provides diabetes diet support for those with special dietary needs. Trained staff members are available to assist with medication management and promote mental wellness through engaging programs.

    The dining experience at Palo Alto County Hospital is tailored to accommodate residents' special dietary restrictions. The community encourages an active lifestyle through resident-run activities and daily scheduled activities that cater to individual preferences.

    Located in Emmetsburg, IA the community benefits from its close proximity to various amenities. Residents can find cafes, parks, pharmacies, physicians' clinics, restaurants, places of worship nearby. Additionally,the convenience of transportation options ensures easy access to the surrounding areas.

    Overall, the assisted living community at Palo Alto County Hospital in Emmetsburg is designed to provide comfortable accommodations and high-quality care services for seniors who require assistance with daily activities.

    Nearby Places of Interest

    Hospitals

    • Palo Alto County Hospital (0 miles)
    • Lakeside Lutheran Home (0.5 miles)

    Physicians

    • Family Practice Clinic (0.1 miles)
    • Family Practice Clinic (8.7 miles)
    • Palo Alto County Health System (16.5 miles)

    Pharmacies

    • Mansmith Pharmacy (0.1 miles)
    • Hughes Pharmacy Services (0.8 miles)

    Places of Worship

    • New Hope Community Chapel (0.2 miles)
    • Saint Paul Lutheran Church (0.6 miles)
    • Bethany Lutheran Church (0.8 miles)
    • Bethany/ Lost Island parish (0.8 miles)
    • Methodist Church (0.8 miles)
    • Emmetsburg First United Methodist Church (0.8 miles)
    • Nixon David (0.8 miles)

    Restaurants

    • E'hawk (0.4 miles)
    • Dublin's Food & Spirits (0.4 miles)
    • A&W Restaurant (0.6 miles)
    • Subway (0.6 miles)
    • Your Family Bakery (0.8 miles)
    • Don Jose Mexican Restaurant (0.8 miles)
    • Sum Hing Chinese Restaurant (0.9 miles)

    Cafes

    • Kirby's Cafe (0.6 miles)
    • Graettinger Coffee (8.7 miles)
    • Grotto of the Redemption (16.4 miles)
    • Double L Saloon (16.7 miles)

    Parks

    • Harrison Park (0.7 miles)
    • Soper Park Playground (0.7 miles)
    • Kearney State Park (2.1 miles)
    • Sportsman County Park (7.2 miles)
    • Memorial Park (8.1 miles)
    • Evergreen Park (8.3 miles)
    • Lost Island Lake State Park (12 miles)

    Theaters

    • Riviera Theatre (0.8 miles)

    Transportation

    • Emmetsburg Low Rent Housing (0.9 miles)
    • U-Haul Neighborhood Dealer (8.7 miles)
    • herville Municipal Airport (EST) (19.8 miles)

    Frequently Asked Questions

    Where is Palo Alto County Hospital?
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