Oakview

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Oakview

511 East Center, Conrad, IA 50621

For more information about senior living options: (844) 490-3973

3.9 from 10 reviews
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Skilled Nursing Facility

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    Overall Review of Oakview

    Pros

    • pro The staff bent over backwards to answer questions day or night.
    • pro The staff loved the resident and treated him with utmost respect.
    • pro The staff alerted the family about every important development.
    • pro Laundry was washed quickly.
    • pro There was a nice variety of food.
    • pro Call lights were answered in a timely manner.
    • pro The staff showed deep compassion during end-of-life care, checking on the resident, repositioning him gently, bathing him, and supporting the family.
    • pro A beautiful white rose was placed on the resident's pillow.
    • pro Each staff member offered hugs and a shoulder to cry on when the family needed support.
    • pro Friends of residents received excellent care and the facility was described as amazing.
    • pro Oakview is a great place for a loved one, and the new check-in system is beneficial.

    Cons

    • pro The administrator's daughter works there and spends time on Snapchat in the mother's office instead of caring for residents, signaling a conflict of interest.
    • pro A night shift staff member refused to place a resident to bed, citing that the resident had been put to bed the night before.
    • pro Staff kept the family waiting over 30 minutes to help their grandmother into bed, requiring multiple requests at the desk.
    • pro After a visit, there was a delay at the door with a coded entry and no front desk staff to let them out, forcing them to trigger the alarm.
    • pro The sink in the grandmother's bathroom fell off and crushed the grandpa's foot, and it remained unrepaired for months.
    • pro During a tornado, staff had no plan and were asking residents what to do, showing a lack of safety preparedness.
    • pro They would not ever again leave a loved one at this facility.

    Review

    Oakview presents itself in these accounts as a place capable of extraordinary warmth and deep compassion, delivered in a setting that many families clearly find comforting. One family keeps returning to the way their father was treated during his final hours: the facility felt clean and well cared-for, with a pleasant atmosphere and a clear variety of activities for residents. They recall staff who were not only friendly but tirelessly available - answering questions day and night and taking the time to speak with the family openly. Most strikingly, they describe staff who "loved on" their dad, showing him respect and dignity at every turn. When his condition declined, the team remained present, checking on him continuously, repositioning him gently, bathing him, and creating a space for family members to stay with him by offering snacks and support. The staff cried with them when he passed, and even afterward, a white rose on his pillow and heartfelt hugs from staff members provided lasting reminders of how valued their dad felt. This portrait of care emphasizes family-centered warmth, transparent communication, and a sense that, for this family, the staff became as close as beloved caregivers.

    Yet these same pages reveal a far more mixed picture, highlighting concerns about how the facility is governed and how day-to-day operations are managed. One reviewer explicitly challenges the quality of higher-level oversight, saying that administrators seem more focused on staff behavior - such as the administrator's daughter who works on site and is described as spending time in her mother's office on Snapchat - than on ensuring residents' needs are being met. The complainant frames this as a conflict of interest and questions whether the right priorities are being set for resident care. This thread suggests a perception that, while the front-line caregiving can be compassionate, the leadership environment may not always align with the needs of residents or the daily realities of staff responsibilities.

    Another voice in the mix raises a separate concern about night-shift care. A female staff member on the night shift is described as refusing to help put a resident to bed because she had already put them to bed the previous night. The implication here is not just one moment of frustration but a broader pattern of responsiveness that some families feel falls short of what residents deserve, particularly during vulnerable night hours. The tone is resigned but clearly unsettled, with a blessing offered to the residents despite the apparent lapse in consistency and accountability in caregiving during that shift.

    There is also a front-desk and accessibility issue noted by at least one family during a visit to a grandmother. They waited more than half an hour for assistance to help their loved one into bed after she grew sleepy in her wheelchair, and they had to approach the desk twice before help arrived. When it came time to leave, they then faced a delay at the door - waiting over five minutes at a doorway secured by a code, with no staff at the front desk to release them. The trio of adults waiting in an office off to the side adds to the sense of disorganization in that moment, culminating in the family feeling forced to set off the alarm to exit. These details underscore concerns about timely assistance, consistent staff presence, and clear, reliable procedures for residents and visitors.

    Amid these criticisms, there are again affirmations of positive care and appreciation. Several reviewers speak warmly about friends and loved ones receiving excellent care, noting visible happiness, health, and well-being among residents when they were under Oakview's care. One account specifically praises the improved check-in system, calling it a positive development and acknowledging how it benefits them personally. These comments illustrate that when care is well-executed, families can feel reassured that their loved ones are in capable hands and that changes meant to improve efficiency can be valuable.

    But the most troubling narratives come from an account of serious safety and quality problems that cannot be ignored. A family describes a heartbreaking situation with their grandma: a sink in the bathroom fell off the wall and crushed their grandpa's foot, and the sink remained unrepaired for months. Their grandmother, who was dying, reportedly did not receive adequate attention that day - only three checks in an entire day, with the person describing that she was not moved or actively cared for and developed significant skin lesions due to not being moved or cleaned regularly. In addition, during a tornado event, staff reportedly had little to no plan about how to respond and were asking family members what to do, effectively shifting the burden of safety onto residents and their visiting families. This same reviewer asserts that they had to intervene, directing staff to move all residents to a safe place, and that there were numerous other negative experiences suggesting a pattern of insufficient preparedness and response during emergencies. The reviewer concludes with a strong statement of disbelief about returning a loved one to Oakview, signaling a deep sense of distrust born from these experiences.

    Taken together, these narratives present a facility capable of remarkable acts of compassion and personal connection, especially in moments of end-of-life care, when the staff's empathy and attentiveness shine through. They also reveal serious inconsistencies in leadership oversight, operational coordination, and emergency preparedness that can significantly impact residents' safety and daily quality of life. The range of experiences - from deeply comforting, family-centered care to moments of perceived neglect and disorganization - paints a complex portrait of Oakview. For prospective families, this underscores the importance of speaking with multiple staff members, verifying how leadership addresses safety and accountability, and asking detailed questions about routine responsiveness, staffing levels, and emergency procedures. It also highlights the value of building a care plan that emphasizes timely help, transparent communication, and ongoing evaluation of both the everyday experiences and extraordinary situations that shape a loved one's stay.

    Features

    Housing

    • 46 resident community capacity 46 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Oakview in Conrad, IA is a vibrant assisted living community that offers a wide range of amenities and care services to promote a comfortable and fulfilling lifestyle for its residents. The community provides cable or satellite TV, ensuring that residents can enjoy their favorite shows and stay connected with the world. With a spacious dining room, residents have the opportunity to socialize with each other while enjoying delicious meals prepared by the staff. Each living space is fully furnished, creating a cozy and inviting atmosphere for residents to feel at home. Outside, Oakview features beautiful garden areas where residents can relax and enjoy the outdoors. The community also provides housekeeping services to ensure that the living spaces are always clean and tidy. For added convenience, Oakview offers move-in coordination assistance, making the transition into the community as seamless as possible. In addition, there is complimentary Wi-Fi/high-speed internet available throughout the facility so that residents can stay connected with their loved ones. The care services at Oakview are comprehensive and personalized. With 24-hour supervision, residents can feel confident knowing that help is always available whenever they need it. The staff provides assistance with activities of daily living such as bathing, dressing, and transfers. The community also caters to individuals with special dietary needs such as those following a diabetes diet or requiring special dietary restrictions. Meal preparation and service are provided to ensure that residents receive nutritious meals tailored to their specific needs. Medication management is another essential aspect of care at Oakview. Trained staff members assist residents in managing their medications properly and on time. To promote mental wellness among residents, Oakview has developed a mental wellness program that focuses on holistic care for emotional well-being. Residents can take part in various activities offered within the community including resident-run activities and scheduled daily activities designed to engage them socially and mentally. Oakview is conveniently located near two restaurants, providing additional dining options for residents who wish to explore different cuisines. There is also a place of worship nearby for those who desire spiritual engagement. In the event of any medical emergencies, there is a hospital located within close proximity to the community. Overall, Oakview in Conrad, IA offers a supportive and enriching environment where residents can enjoy exceptional care services, engaging activities, and various amenities that enhance their overall quality of life.

    Nearby Places of Interest

    Hospitals

    • Conrad Clinic (0.3 miles)
    • Westbrook Acres Nursing Home (8 miles)
    • Gladbrook Family Health Center (8.2 miles)
    • Grundy Care Center (10.7 miles)
    • Grundy County Memorial Hospital Emergency Room (10.8 miles)
    • Central Iowa Healthcare (12.2 miles)
    • Mmsc Foundation (12.3 miles)

    Places of Worship

    • Conrad United Methodist Church (0.3 miles)
    • Alice Church of God (6.1 miles)
    • Church of Christ (7.4 miles)
    • Methodist Church (9.9 miles)
    • First Presbyterian Church (9.9 miles)
    • Calvary Baptist Church (10.1 miles)
    • Community Church (10.1 miles)

    Restaurants

    • R J's Lounge (0.4 miles)
    • That Place Restaurant (1.9 miles)
    • Village Inn (7.4 miles)
    • Spanky's Restaurant & Catering (8.2 miles)
    • Pancho Villa (10.2 miles)
    • Subway (10.4 miles)
    • Fuze (10.4 miles)

    Pharmacies

    • Gladbrook Family Pharmacy (8.1 miles)
    • Stefl Pharmacy (10.7 miles)
    • Manly Drug Store (10.7 miles)
    • Medicap Pharmacy (12.2 miles)
    • House Treva (12.5 miles)
    • Walgreens (13.1 miles)

    Physicians

    • Covenant Clinic (8.1 miles)
    • Randolph Greg PA-C Dfaapa (8.1 miles)
    • MercyOne Iowa Heart Center Marshalltown (12.2 miles)
    • McFarland Clinic PC (12.2 miles)
    • Eyecare Associates (12.2 miles)
    • Primary Health Services (12.3 miles)
    • Marshalltown Oral Surgeons PC (12.3 miles)

    Theaters

    • Gladbrook Theater (8.2 miles)
    • Center Theatre (10.7 miles)

    Transportation

    • Marshalltown Municipal Airport (MIW) (8.3 miles)
    • Marshalltown Aviation (8.3 miles)
    • U-Haul Neighborhood Dealer (10.5 miles)
    • U-Haul (11.1 miles)
    • U-Haul Neighborhood Dealer (12.6 miles)
    • Union Pacific Railroad Company (12.8 miles)

    Parks

    • Fiscus Grove (9 miles)
    • Grammer Grove County Wildlife Area (9.3 miles)
    • Union Grove State Park (9.8 miles)
    • Daisy Long Memorial Park (10.2 miles)
    • Orion Park (10.6 miles)
    • Marietta Sand Prairie State Preserve (12 miles)
    • C. E. Shearn Memorial Park (12.9 miles)

    Cafes

    • The Brew House (12.6 miles)
    • Starbucks (13 miles)

    Frequently Asked Questions

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