Information last verified:
1001 E Springhill Dr, Terre Haute, IN 47802
For more information about senior living options: (844) 490-3973
The facility is very clean, with friendly, caring nursing staff and a top-notch therapy department. The facility deserves national recognition for its cleanliness and professional staff, and the food is good. The care and therapy services are excellent. Springhill Village staff are friendly, caring, and provide excellent care. Therapy has been superb and the nursing care is as good as, or better than, hospital care. This facility and its staff are exceptional. The nurses and therapists are fabulous, helping residents recover quickly and safely. The staff go above and beyond to make residents comfortable and happy.
The care was subpar. The executive director was extremely unprofessional. The maintenance person was very unprofessional. They do not care about residents. They lost clothes and a wheelchair and disrupted rehab schedules. Management was frustrating and not attentive. They denied care without explanation, and the director appeared arrogant. The facility was severely understaffed and staff were overworked and exhausted. The medication administration and hygiene practices were inconsistent and sometimes dangerous.Harborside Healthcare in Terre Haute is best suited for families prioritizing a defined rehabilitation path for a loved one. When therapy teams are consistently engaged and nursing oversight is steady, residents can make meaningful gains and return home with improved function. The reviews suggest this is most reliable in short-term rehab scenarios, where the primary goal is mobility restoration and medical supervision within a structured program. In contrast, the same sources warn that daily life can slide toward custodial care if staffing wanes or communication falters, turning what should be a focused rehab stay into an ongoing balancing act. The facility should be evaluated with a clear plan for therapy access, staffing stability, and a realistic discharge strategy before admission.
Those leaning toward this community should also consider when alternatives might be wiser. If a loved one requires around-the-clock attention, complex medical management, or long-term memory care, the reviews signal heightened risk: inconsistent response times, medication administration gaps, and signs of understaffing that can compromise safety. Families with prior experiences of repeated missed treatments, unanswered calls, or miscommunications may find other options more reliable. For individuals who prize transparent management and predictable daily routines, exploring other facilities with demonstrated staffing consistency and stronger handoffs between shifts is prudent. In short, this is a facility to weigh carefully for rehab-focused needs, not a guaranteed long-term home.
On the upside, the rehabilitation and therapy portions frequently emerge as the most credible strength in the shared experiences. When therapy staffing is robust, residents report tangible progress, improved mobility, better balance, and renewed independence that can shorten the stay and ease the transition home. Several reviewers also describe caring interactions from nursing staff and positive moments where caregivers went above the minimum to address a resident’s concerns. Cleanliness and a sense of order show up in several accounts as desirable attributes when the staffing landscape is favorable. In these instances, families credit therapists and frontline nurses with delivering real, life-enhancing results, even if the overall picture remains mixed.
Yet the dominant challenges in the reviews center on operational and leadership gaps. Persistent under-staffing is repeatedly cited, with direct implications for safety and quality of care. Medication management episodes and delays in responding to urgent needs appear in multiple narratives, highlighting a fragile chain of accountability between bedside staff and management. Communication problems, missed updates, delayed incident reporting, and inconsistent handoffs between shifts or departments, frequently accompany these care gaps. Reports of poor follow-through, questions about why certain services were not provided, and tension with supervisory staff echo throughout the critiques. The most troubling concerns describe environments where residents’ dignity and safety seemed to be compromised by overwhelmed or disengaged leadership.
The reviews reveal a spectrum of experiences, underscoring that Harborside Healthcare can deliver high-quality rehab care under the right conditions, while in other periods or with certain teams, the experience deteriorates quickly. Positive testimonials emphasize compassionate nurses and CNAs, proactive therapy sessions, and a welcoming, orderly environment when staffing holds steady. Negative accounts, however, point to a pattern of inconsistent care, insufficient supervision, and administrative missteps that can erode trust and jeopardize safety. The practical takeaway is that outcomes depend heavily on the current staffing mix, the effectiveness of leadership, and the facility’s ability to sustain reliable, patient-centered routines over time.
For families weighing this community, a disciplined due-diligence approach is essential. Before admission, request a thorough care assessment that focuses on rehab goals, anticipated therapy hours, and a concrete discharge plan. Seek direct conversations with the therapy director and the admissions team to understand how peak and off-peak coverage will be managed, and ask for current staffing ratios on the shifts most relevant to your loved one’s needs. Review the most recent state and regulatory findings, and request a specific, written accountability path for any medication administration concerns or incident reports. If possible, arrange to observe a therapy session and a nursing shift change to gauge communication quality and responsiveness firsthand. If these checks reveal robust therapy access, clear lines of communication, and reliable staffing, Harborside can be a strong rehab-focused choice; if not, alternatives with steadier operations should be prioritized.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.Harborside Healthcare in Terre Haute, IN is a vibrant assisted living community that offers a range of amenities and care services to ensure a fulfilling and comfortable lifestyle for its residents. The community features a spacious dining room where residents can enjoy delicious and nutritious meals, as well as a beautiful garden where they can relax and soak in the natural surroundings.
Guests are welcome to join residents at mealtime, fostering a sense of togetherness and creating opportunities for socializing. Both guests and residents have access to convenient parking facilities, with designated areas for each.
Laundry services are provided to ensure that residents always have clean clothing and linens. In addition, there is resident parking available for those who own vehicles. For individuals seeking respite or short-term stays, Harborside Healthcare offers flexible accommodations.
The community also places great emphasis on providing entertainment options for its residents. A TV room is available for relaxation and movie nights. Additionally, Wi-Fi/high-speed internet access is provided so that residents can stay connected with loved ones as well as engage in online activities.
Care services offered at Harborside Healthcare include medication management, ensuring that residents receive their medications on time and accurately. Physical therapy is also available to help residents maintain or improve their physical health.
Residents can look forward to participating in various activities that cater to their interests and preferences. Educational speakers and lifelong learning programs allow residents to expand their knowledge and engage in intellectual stimulation. Games provide opportunities for friendly competition and engagement with fellow residents. Live musical performances offer moments of joy through the power of music.
Religious services are conducted regularly, providing spiritual nourishment for individuals who value faith-based practices. Stories are shared within the community, enabling residents to connect with one another through personal narratives.
With 5 cafes, 4 parks, 10 pharmacies, 27 physicians, 41 restaurants, 1 transportation option nearby, 11 places of worship, and 1 hospital in close proximity, Harborside Healthcare ensures that residents have easy access to various amenities and essential services.
Overall, Harborside Healthcare in Terre Haute, IN is an inviting and inclusive assisted living community that prioritizes the well-being and satisfaction of its residents.
Harborside Healthcare is located at 1001 E Springhill Dr, Terre Haute, IN 47802 in Vigo County, Indiana
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