1001 E Springhill Dr, Terre Haute, IN 47802
For more information about senior living options: (844) 490-3973
The staff are friendly and the facility is consistently clean. The nursing staff are friendly, caring, and attentive. The therapy department is top notch and has helped residents make progress. The rehab team is excellent and helps residents relearn walking and talking. The therapy has been superb and the nursing care is as good or better than hospital care. The staff at Springhill Village have been exceptional. CNAs and nursing staff provide fantastic care. The facility has a welcoming, hotel-like atmosphere and comfortable surroundings. Families are grateful for the care and for timely updates about their loved ones. Residents feel safe and well cared for.
They note that Springhill Village has gone downhill since 2022. There was a horrible experience with a family member during physical therapy rehab. An evening nurse failed to dispense lifesaving medications, with no apparent internal controls or accountability. The facility appears understaffed, and at least one nurse did not perform her job. A family member experienced a dangerously low glucose level and three calls to the facility went unanswered. A family member was given misleading information and stayed three nights longer than necessary; PT over the weekend was not provided as promised. Communication from supervisors and leadership was severely lacking; staff were unsupportive and uncaring. It has been described as the worst place ever, with incompetent care and preventable falls; reviewers strongly advise not placing loved ones there. Some reviews call for the facility to be shut down due to serious issues like bed sores, dehydration, infections, and neglect.Harborside Healthcare in Terre Haute is best suited for families seeking a clean, pleasant environment with a rehab-focused program, particularly for short-term recuperation where therapy progress can be a primary goal. Reviewers consistently note a well-kept facility and a nursing staff that can be friendly and caring on some shifts, with the therapy team described by many as capable and effective. The upside here is tangible: a facility that feels orderly and a therapy team that can deliver real mobility and function gains when staffing aligns. The critical caveat is that care quality does not appear consistent day to day, and outcomes depend heavily on which shift is in charge and how well communication is managed.
For families who need dependable, around-the-clock safety oversight, this community may not be the best fit. Several reviews highlight serious red flags: missed or delayed medications, unanswered calls during emergencies, and a perceived lack of internal controls that would escalate issues to supervisors or corporate leadership. There are reports of understaffing and overburdened nurses and CNAs, with at least one account describing a staff member who did not perform essential duties. These patterns raise legitimate concerns for residents with complex medical needs, diabetes management, or fragile health who cannot tolerate gaps in attention or vigilance.
The core pros - cleanliness, a calm and welcoming atmosphere, and intermittently compassionate staff - do not fully offset the main cons in a way that would reassure a family with persistent safety concerns. Clean facilities and approachable caregivers are meaningful for comfort and morale, and when therapy is well-led, real strides in mobility and independence can occur. Yet the negatives intrude at crucial moments: a patient who needs timely medications, a quick response to a glucose issue, or clear, proactive communication about PT scheduling and discharge planning can encounter delays or incomplete answers. In practice, the strongest rehab potential is undermined if daily safety and responsiveness cannot be consistently guaranteed.
The most consequential drawbacks are the safety and communication gaps. Reports describe inconsistent staffing across shifts and situations where urgent concerns went unanswered or care plans were not clearly communicated. A number of reviews recount experiences that feel unsafe or neglectful - whether through medication administration lapses, missed warning signs, or inadequate follow-up care when a loved one leaves the facility for rehab. These are not minor irritants; they are core elements of 24/7 care that influence outcomes, risk, and family peace of mind. The reality is that even excellent therapists and a clean campus can only do so much when basic caregiving fails to meet standard expectations.
Prospective families should approach an in-person evaluation with specific asks. Observe staffing levels at various times of day, particularly evenings and weekends. Request a tour of the medication management process, including how dispensations are tracked, how missed meds are escalated, and who reviews incidents. Bring questions about call-bell response times, the process for reporting and addressing concerns, and the cadence of family updates during rehab. Speak directly with the administrator or director of nursing; insist on a recent quality or incident report and ask for concrete examples of improvements made after past concerns. If possible, talk privately with current residents or family members about night-time safety and daily consistency.
Bottom line: Harborside Healthcare presents a mixed picture. It is not a straightforward choice for families requiring unwavering, safety-first care, given the recurring concerns about staffing and communication. However, for families prioritizing a solid therapy program and a clean, reassuring environment - and who are prepared to supervise closely and demand transparent, aggressive management - there can be legitimate value here. The decision should rest on a clear comfort level with active oversight, diligent questions about medication and response protocols, and a plan to monitor care continuously. If safety and reliability are non-negotiable, exploring alternatives with stronger, more consistent staffing and clearer escalation processes may be prudent.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.Harborside Healthcare in Terre Haute, IN is a vibrant assisted living community that offers a range of amenities and care services to ensure a fulfilling and comfortable lifestyle for its residents. The community features a spacious dining room where residents can enjoy delicious and nutritious meals, as well as a beautiful garden where they can relax and soak in the natural surroundings.
Guests are welcome to join residents at mealtime, fostering a sense of togetherness and creating opportunities for socializing. Both guests and residents have access to convenient parking facilities, with designated areas for each.
Laundry services are provided to ensure that residents always have clean clothing and linens. In addition, there is resident parking available for those who own vehicles. For individuals seeking respite or short-term stays, Harborside Healthcare offers flexible accommodations.
The community also places great emphasis on providing entertainment options for its residents. A TV room is available for relaxation and movie nights. Additionally, Wi-Fi/high-speed internet access is provided so that residents can stay connected with loved ones as well as engage in online activities.
Care services offered at Harborside Healthcare include medication management, ensuring that residents receive their medications on time and accurately. Physical therapy is also available to help residents maintain or improve their physical health.
Residents can look forward to participating in various activities that cater to their interests and preferences. Educational speakers and lifelong learning programs allow residents to expand their knowledge and engage in intellectual stimulation. Games provide opportunities for friendly competition and engagement with fellow residents. Live musical performances offer moments of joy through the power of music.
Religious services are conducted regularly, providing spiritual nourishment for individuals who value faith-based practices. Stories are shared within the community, enabling residents to connect with one another through personal narratives.
With 5 cafes, 4 parks, 10 pharmacies, 27 physicians, 41 restaurants, 1 transportation option nearby, 11 places of worship, and 1 hospital in close proximity, Harborside Healthcare ensures that residents have easy access to various amenities and essential services.
Overall, Harborside Healthcare in Terre Haute, IN is an inviting and inclusive assisted living community that prioritizes the well-being and satisfaction of its residents.
Harborside Healthcare is located at 1001 E Springhill Dr, Terre Haute, IN 47802 in Vigo County, Indiana
Springhill Village
Terre Haute, IN
Compassionate staff and strong therapy services.
Home Instead - Terre Haute, IN
Terre Haute, IN
Compassionate bosses and a friendly, family-like work environment.
The Commons at Honey Creek
Terre Haute, IN
Friendly, involved staff with a lively activities program and convenient on-site services.
Wyndmoor Assisted Living LLC
Terre Haute, IN
Competitive pricing relative to Vigo County and Indiana averages, with on-site amenities and care services (activities, beautician, devotional services, meals, pet-friendly).
Wyndmoor Senior Living
Terre Haute, IN
Westminster Village Terre Haute
Terre Haute, IN
Exceptional care and a warm, family-style staff in a vibrant, engaging community.
Harsha Behavioral Center
Terre Haute, IN
Some residents show meaningful improvements in Alzheimer's/Geriatric care with compassionate staff.
Sycamore Manor
Terre Haute, IN
Strong sense of community with friendly staff, clean facilities, and engaging activities.
Silver Birch Of Terre Haute
Terre Haute, IN
Comprehensive assisted living with restaurant-style dining, on-site activities, beauty salon, fitness options, and transportation.
Is a Geriatric Care Manager the Right Choice for Your Family?
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
Compassionate Conversations: How to Comfort Someone Who Is Grieving
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Home Health Care Aides: Understanding Their Role and Supporting Your Family
Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
