Friendship Manor Health Care

Pros

• They demonstrate a strong commitment to supporting their mother's well-being by visiting regularly on weekends.
• Their dedication is evident as they manage to fit in monthly visits despite a busy work schedule.
• The individual values the importance of family by prioritizing their mother's appointments and care.
• They maintain a positive attitude toward the staff's comments, indicating an understanding of the challenges faced by both families and caregivers.
• Their efforts reflect a deep love for their mother, showcasing resilience and determination in maintaining family connections.

Cons

• They feel neglected as they do not receive information about upcoming events.
• They are overwhelmed by the constant requests to schedule and transport their mother to appointments.
• They struggle to balance work commitments with caregiving responsibilities due to a demanding 40-hour workweek.
• They find the travel distance of an hour to the facility burdensome and time-consuming.
• They feel pressured when staff make comments about the frequency of their visits, implying neglect or inadequacy in their caregiving role.

Review

In recent evaluations of a caregiving facility, numerous concerns have been expressed regarding the communication and scheduling practices that significantly affect the family members of residents. One recurring issue is the lack of timely information about upcoming events and appointments for residents. Families report not receiving updates that would help them stay informed about their loved ones’ schedules, leading to feelings of disconnect and frustration. This absence of communication leaves family members feeling out of the loop regarding activities and opportunities their relatives might enjoy or important meetings that may impact their care.

Adding to this concern is the burden placed on family members who are often tasked with managing medical appointments for their loved ones. In one particular case, a reviewer expressed her challenge in balancing her work commitments with the responsibilities required for caring for her mother residing in the facility. Working 40 hours a week, she finds it exceedingly difficult to leave her job to attend to these appointments, which further complicates her ability to support her mother effectively. The stress of trying to coordinate schedules combined with a demanding work life can lead to emotional and physical exhaustion for caregivers.

The geographical challenges also intensify the difficulty of maintaining regular visits and attendance at appointments. For families like hers, where the facility is located an hour away, even routine trips require significant planning and time commitment. This distance adds another layer of complexity as caregivers must allocate travel time alongside their existing obligations. The need for proper communication from staff regarding event schedules becomes even more crucial when considering these logistical hurdles.

Despite making efforts to visit once a month—primarily on weekends—the reviewer has found that such interactions do not go unnoticed by staff members at the facility. In some instances, comments have been made by staff suggesting that it has been "a long time" since they last saw her mother’s family member there. These remarks can come across as judgmental rather than understanding or empathetic towards caregivers' challenging situations, emphasizing a lack of awareness regarding external commitments that family members juggle while attempting to provide care.

Moreover, the high turnover rate at such facilities raises additional concerns about continuity in care and familiarity between residents and staff. Families may feel disillusioned if they encounter new staff frequently during visits or appointments who may be unaware of specific resident needs or circumstances due to consistent personnel changes. This inconsistency can contribute further stress as families might need to repeatedly educate new staff members about their loved ones’ preferences or medical histories.

Ultimately, many families desire clear lines of communication with caregiving facilities ensuring they remain involved in their loved one's care while still managing their daily lives outside those walls. Consistent engagement through scheduling notifications or updates about events could alleviate some burden on caregivers who are already stretched thin by work obligations and other personal responsibilities. There is hope that with improvements in communication practices, such facilities can foster stronger relationships between caregivers and staff while enhancing overall satisfaction among both residents and their families alike.

Hospitals

• Washington County Hospital (0.2 miles)
• Pinckneyville Community Hospital (17.9 miles)
• St Mary's Good Samaritan (18.3 miles)
• Good Samaritan Regional Health Center, A Missouri Not For Profit Corporation (18.5 miles)

Places of Worship

• First Baptist Church (0.5 miles)
• First Presbyterian Church (0.5 miles)
• Grace United Methodist Church (0.8 miles)
• Bonnie United Methodist Church (0.9 miles)
• Prophecy 1 (0.9 miles)
• Zion United Church of Christ (6.2 miles)
• Zion Evangelical & Reformed UCC (6.2 miles)

Pharmacies

• Doehrings Pharmacy (0.5 miles)
• Doehrings Long Term Care Pharm (0.5 miles)
• Nashville Pharmacy (0.7 miles)
• Nashville Pharmacy (0.8 miles)
• Okawville Pharmacy (10.5 miles)
• Epic Pharmacies (10.8 miles)
• Stotlar Drug Store (18 miles)

Restaurants

• China N Restaurant (0.6 miles)
• Little Nashville Restaurant (3.3 miles)
• McDonald's (3.4 miles)
• Eagle Nest (6.2 miles)
• Blue Room (6.8 miles)
• Oakdale Country Kitchen (8.1 miles)
• Kretzer's Grill & Bar (9.7 miles)

Physicians

• Advanced Vision Care (0.7 miles)
• Nashville Health Care Center (0.8 miles)
• Family Physicians of Southern Illinois (0.8 miles)
• Coulterville Medical Clinic (15.6 miles)
• Family Medical Center (17.9 miles)
• Medical Arts (18 miles)
• Eye Clinic (18.8 miles)

Cafes

• Bonnie Cafe (1 miles)
• Republic of Tea (2.6 miles)
• Lucky Slots Cafe (18.6 miles)

Transportation

• U-Haul (2.7 miles)
• Kurwicki's Whitetail Taxidermy (4.3 miles)

Parks

• Washington County Lake Conservation Area (4.5 miles)
• Okawville Community Park (10.3 miles)
• Coulterville City Park (16.1 miles)
• Pinckneyville City Park & Pool (18.4 miles)