Florence Nursing Home

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Florence Nursing Home

546 East Grant Highway, Marengo, IL 60152

For more information about senior living options: (844) 490-3973

3.5 from 13 reviews
5 stars
8
4 stars
0
3 stars
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Skilled Nursing Facility

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    Overall Review of Florence Nursing Home

    Pros

    • pro The nursing home has a loving atmosphere and top-notch staff.
    • pro Kathy and Katie are noted for keeping families informed and for making residents feel welcome.
    • pro The care and attention given to residents is excellent and the setting feels very homelike.
    • pro The staff are amazing, care for residents as if they were family, and go above and beyond to meet individual needs around the clock.
    • pro The entire team - including housekeeping, CNAs, nursing, maintenance, kitchen, and administration - works hard every day for residents.
    • pro The facility is described as home-like, and residents and families express gratitude for the loving care provided.

    Cons

    • pro The facility is understaffed, and the staff that are present are incredibly rude and lack common sense.
    • pro Communication is poor; calls from families go unanswered, making the place seem untrustworthy.
    • pro Visiting is sometimes treated as trespassing for simple activities like a child riding a bike to visit.
    • pro Residents receive very little actual care beyond basic meals; physical therapy is discontinued early with no replacement activities.
    • pro Bedding is rarely changed, and staff at the nursing desk are often on their phones instead of helping.
    • pro The building is run-down and dirty, and overall the care is described as neglectful and uncaring.

    Review

    Florence Nursing Home emerges from these accounts as a place of strong contrasts. For many reviewers, the atmosphere is loving and welcoming, with staff who radiate warmth and a sense that residents are truly cared for. The testimonials describe a setting where the days feel comfortable and familiar, and where the people who work there are described as exceptional, attentive, and genuinely invested in the well?being of every resident. Some accounts go so far as to call the place a home, noting that the environment feels intimate and supportive rather than institutional.

    A recurring thread in the praise centers on the staff's dedication and accessibility. Several reviewers point to specific individuals like Kathy and Katie, who are said to keep families well informed and involved in their loved ones' care. Others emphasize that the entire staff - housekeeping, CNAs, nursing, maintenance, kitchen staff, and administration - pulls together to meet residents' needs, day and night. One heartfelt comment even suggests they would give the facility "10 stars if I could," underscoring the impact of feeling seen, respected, and cared for on a daily basis.

    For families with loved ones who settled in at Florence, the narrative often goes beyond routine care to celebrate the sense of family and heart at the center of operations. There are glowing tributes from those who have watched the staff treat residents as if they were their own family, delivering care and support with consistency and kindness. In some testimonials, the nursing home is described as led by people whose compassion and commitment feel almost angelic, reinforcing a belief that the care provided goes beyond basic duties to touch lives in meaningful, personal ways.

    There are also deeply moving expressions of gratitude when a resident's family member passes away, with the reviewers emphasizing how the team's loving care left a lasting impression. One reviewer described the father's time there as supported by a loving, attentive team and thanked Florence for what felt like extraordinary, heartfelt care. Even in reviews that acknowledge the facility's flaws, there is a thread of appreciation for the emotional support and the sense that staff members are deeply invested in the residents' comfort and dignity.

    Yet the picture isn't uniformly rosy. A number of reviews raise concerns about communication, responsiveness, and staffing. Some reviewers report difficulty reaching the facility - calling multiple times and leaving messages without timely follow?up - which erodes trust and creates a sense of uncertainty for families who rely on regular updates. These accounts often pair with observations about understaffing, describing days when caregivers are stretched thin, and when the attention given to individual residents feels inconsistent.

    Other criticisms focus on the day?to?day experience of care and the facility's environment. Several reviewers allege that, in practice, the level of care can be minimal, with concerns about routines not being followed or modified to meet specific needs. Allegations include beds and linens not being changed regularly, and instances where staff appear distracted or preoccupied - sitting at the nursing desk with phones in hand while requests for assistance go unmet. Some reviewers go further, characterizing the care as not only insufficient but sometimes disrespectful, with statements about rude behavior and a perceived lack of common sense among staff.

    A few accounts reflect a harsher verdict, describing the building as run?down or dirty and the care as lacking in organization or empathy. In these reviews, residents may spend long periods in their rooms or parked in front of a TV, and critics caution that physical therapy or other structured activities can be abruptly discontinued or not replaced with alternatives. Taken together, these experiences paint a spectrum - from homes where the heart and community feel strong, to situations where concerns about staffing, attentiveness, and quality of care raise serious questions about day?to?day operations.

    Overall, the body of feedback presents Florence Nursing Home as a place of real warmth and genuine devotion from many staff members, paired with legitimate and pressing concerns about responsiveness, staffing levels, and consistency of care. For some families, the facility is a place of comfort, trust, and heartfelt support - almost a sanctuary for their loved ones. For others, the experience highlights gaps that can hinder peace of mind, pointing to the need for improved communication, more reliable staffing, and closer attention to the day?to?day realities of residents' care. The portrait that emerges is of a facility with extraordinary potential and notable strengths, balanced by practical challenges that affect how families perceive and evaluate its quality.

    Features

    Housing

    • 56 resident community capacity 56 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Florence Nursing Home in Marengo, IL is a vibrant and welcoming assisted living community that offers a range of amenities and services to ensure the comfort and well-being of its residents. The community boasts a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Residents can enjoy their favorite television shows with access to cable or satellite TV in their fully furnished accommodations.

    Transportation needs are easily met with community-operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments. For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access available.

    Meals are served in a spacious dining room where residents can savor delicious dishes prepared by the staff. There are options for special dietary restrictions, ensuring that everyone's nutritional needs are met. For relaxation and recreation, residents can take advantage of the gaming room, small library, and outdoor space.

    Care services provided include 24-hour call systems and supervision, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available so residents can rest assured knowing their health needs are being taken care of. Mental wellness programs are also offered to support emotional well-being.

    The Florence Nursing Home offers an array of engaging activities for residents to enjoy throughout their stay. These range from fitness programs to planned day trips and daily scheduled activities. Resident-run activities allow individuals to contribute to the vibrant community spirit.

    With one physician located nearby, medical care is readily accessible when needed. In addition, there is a selection of restaurants within close proximity to cater to different dining preferences.

    Overall, the Florence Nursing Home provides a comfortable and enriching living environment where seniors receive personalized care while enjoying various amenities and engaging activities to enhance their overall quality of life.

    Nearby Places of Interest

    Physicians

    • Swedish American Clinic (0.3 miles)
    • Family Health Partnership Clinic (8.5 miles)
    • Wolf Optometric Center (9.4 miles)
    • OrthoIllinois (9.6 miles)
    • Mercyhealth Heart and Vascular Center Woodstock (9.7 miles)
    • Mercy Woodstock Immediate Care (9.7 miles)
    • Roman J Dykun (10.2 miles)

    Restaurants

    • Mr Freeze (0.4 miles)
    • McDonald's (8.2 miles)
    • Wendy's (8.4 miles)
    • Napoli Pizza Place (9.2 miles)
    • Three Brothers Family Restaurant (9.5 miles)
    • Wendy's (9.7 miles)
    • McDonald's (9.7 miles)

    Parks

    • Emricson Park (8.2 miles)
    • Marengo Ridge Conservation Area (8.9 miles)
    • Grand Champion Gardens Agility (9 miles)
    • Merryman Park (9.1 miles)
    • Woodstock Square (9.2 miles)
    • Olson Park (9.7 miles)
    • Deicke Park (10.6 miles)

    Places of Worship

    • St Mary's Church (9.1 miles)

    Cafes

    • Starbucks (9.2 miles)
    • Starbucks (10.2 miles)
    • Starbucks (11.1 miles)
    • Firehouse Depot (12 miles)
    • Starbucks (14.4 miles)
    • Daily Projects (14.5 miles)

    Pharmacies

    • Ortho Molecular Products (9.2 miles)
    • Mercy Woodstock Pharmacy (9.7 miles)
    • Walgreens (9.8 miles)
    • Walgreens (10.2 miles)
    • Walgreens (10.8 miles)
    • Walmart Pharmacy (11 miles)
    • Jewel-Osco Pharmacy (11.7 miles)

    Hospitals

    • Centegra Memorial Medical Center (10.5 miles)
    • Centegra Health System (10.5 miles)
    • Centegra Hospital (10.5 miles)
    • Memorial Emergency Medical Center (10.5 miles)
    • Crusader Community Health (11.5 miles)

    Transportation

    • Metra (14.6 miles)

    Frequently Asked Questions

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