128 Lehua Street, Wahiawa, HI 96786
For more information about senior living options: (844) 490-3973
One reviewer called the Wahiawa ER top notch, noting the staff were super attentive, professional, and polite. Another reviewer described the ER care as great and efficient, with attentive and kind staff. Stephanie, the ER nurse, was described as an angel - pleasant, courteous, and very professional. Kenneth, a nurse, was praised for being helpful and validating the reviewer's feelings. A reviewer praised the overall staff as amazing and the facility as clean with quick ER times. The front-end staff were described as amazing in one account.
The admissions nurse was mean and dismissive, telling the patient to go to Kapiolani Hospital instead of Wahiaw? because it's closer. The ER doctor was described as disrespectful and unprofessional, dismissing concerns, refusing to swab for strep, and not apologizing after the correct diagnosis was later found. The patient developed a severe throat infection and airway blockage that required emergency care elsewhere, which they blame on being given the wrong antibiotics. The staff were accused of racial profiling and of poor communication, including not sharing results or taking patient concerns seriously. A security officer was described as rude and intimidating toward a grieving family member. Pediatric ER visits were marked by long waits, uncomfortable rooms, and a lack of basic comfort like blankets for a sick child. Staff were observed laughing at patients and failing to thoroughly examine or treat urgent symptoms. Several reviewers labeled Wahiawa Medical Center as the worst hospital they have experienced, citing repeated declines in care.Across a string of patient accounts, Wahiawa Emergency and the surrounding hospital services come through as a place of stark contrasts. Several families describe care that felt distant, hurried, or even disrespectful at times, while others praise specific nurses and acknowledge moments of genuine compassion. The recurring themes are difficult wait times, questions about medical decisions and accuracy, and a split perception of the staff's professionalism depending on who is on duty and when. For some, the proximity of Wahiawa to home is a major plus, but for others the choice to stay or to seek care elsewhere hinges on the quality of the experience in the ER.
One family recounted a troubling experience with a pediatric visit that began with a rush to the admissions desk and a sense that a nearby location might have better options. A mother described taking her three-year-old son to Wahiawa with diarrhea that had persisted for days, only to hear a nurse insist she should be taking him to Kapiolani because Wahiawa wasn't the right place for such a case. The tone she described at that moment felt hostile and dismissive, with comments that left her feeling judged rather than supported. The underlying concern echoed by this reviewer is that the hospital's triage and guidance sometimes push families toward longer drives for what they hope will be more thorough care, instead of offering helpful in-network options that feel appropriate for the situation.
Another high-stakes incident involved a patient who came to the ER with a rapidly escalating throat infection. The reviewer reported severe throat swelling, a fever of 104, and an inability to swallow. They felt the initial evaluation at Wahiawa did not capture the gravity of the infection and allege that the attending physician at the time, Dr. Luke T Day, was dismissive - arguing against swabbing for strep and expressing frustration at patients who question medical decisions. The patient contends that the antibiotics they were given prior were not effective against strep, and after choosing not to perform a swab, the doctor left the room and later instructed the staff to proceed with a swab only because it was demanded. According to the account, the delay and the antibiotic choices culminated in a serious progression that required hospitalization elsewhere (a CT scan at Pali Momi and ultimately an airway-threatening abscess). The reviewer expresses a strong conviction that the initial missteps could have been avoided and intends to report the experience to both the hospital leadership and the insurer. Whether or not every detail is universally agreed upon, the narrative highlights a critical concern about diagnostic accuracy and timely escalation of care in this particular case.
Not all feedback is negative, however. A different reviewer offered a glowing endorsement of Wahiawa's system when things go smoothly. They praised the emergency department for being efficient, with front-desk and medical staff described as attentive, professional, and fast-moving. In their view, the ER's overall tempo was well suited to a quick turnover on a less chaotic night, and they specifically credited a physician who was described as attentive and clear in explaining the situation. This contrast within the same facility underscores a broader pattern in the reviews: outcomes and impressions seem heavily influenced by which clinician is involved and what the moment requires - ranging from brisk, nearly seamless care to feeling unheard or rushed.
Within the same mixed spectrum of experiences, several nurses earned near-universal praise for their kindness and advocacy. A nurse named Kenneth was singled out as someone who genuinely cared, offering validation and support in a moment of distress. Another account lauds Stephanie, an ER nurse who is pictured as an almost miraculous presence for a husband in extreme pain. The patient recalled Stephanie successfully obtaining permission for a critical, time-sensitive intervention and described her bedside manner as caring, proactive, and exceptionally effective. The consistency of such praise for individual nurses across different shifts suggests that personal interactions can stand out even when overall experiences with physicians or the administration vary.
There are also voices that center on the uncomfortable or unsettling aspects of hospital environments. A reviewer described feeling racially profiled, with the doctor not showing up in a timely fashion and discharge papers being dropped in a way that felt dismissive and impersonal. This person contends that the results weren't properly shared, and that a sense of disrespect lingered long after leaving the unit. They recount a later hospitalization that revealed a more serious condition - pneumonia - with the implication that a lack of follow-through or clear communication had left them under-informed at a critical moment. The overall impression here is that, for some patients, the human connection and the transparency of medical decisions matter as much as the clinical care itself, and when those elements are lacking, trust erodes quickly.
Finally, a portion of the commentary focuses on security and the atmosphere created in the hospital corridors. One reviewer, speaking with grief after the loss of a family member, found the security staff to be intimidating and brusque, especially toward grieving relatives. This individual urged future patients to steer clear of that specific interaction and to seek a supervisor's guidance if confronted with similar behavior. The sentiment reflects a broader concern about the hospital's bedside-to-bureaucracy balance: while clinical teams can be capable and compassionate, the behavior of non-clinical staff can leave a lasting impression that colors the entire experience.
Taken together, the collection of experiences paints a nuanced picture of Wahiawa's emergency services. For some families, the convenience and accessibility are outweighed by troubling interactions, miscommunications, and moments of perceived medical misjudgment. For others, dedicated nurses and efficient processes provide relief during stressful emergencies. The recurring threads - variable care quality, the impact of individual clinicians, the occasional sense of being dismissed or unheard, and the occasional display of genuine empathy - emphasize that patient experience here is highly variable and hinges on the specific staff on duty, the severity of the case, and the time of day.
107 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Honolulu International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wahiawa General Hospital in Wahiawa, HI offers a comprehensive array of amenities and care services to create a comfortable and supportive assisted living community. Residents can enjoy a range of amenities such as a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, and even a gaming room. The community also boasts beautiful outdoor spaces like gardens and offers Wi-Fi/high-speed internet access for residents' convenience.
Care services provided at Wahiawa General Hospital include 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available, as is medication management. The community also caters to special dietary restrictions such as diabetes diets and provides meal preparation and service. Transportation arrangement for non-medical purposes as well as transportation to doctor's appointments is offered to ensure that residents have easy access to necessary services.
Wahiawa General Hospital understands the importance of mental wellness and offers a mental wellness program for residents' emotional well-being. Additionally, concierge services are available to assist with any needs or requests. Fitness programs are provided to help promote physical health among residents, and planned day trips offer opportunities for exploration and socialization. Resident-run activities as well as scheduled daily activities further enhance engagement within the community.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals in the area, Wahiawa General Hospital offers its residents easy access to various amenities outside of the community as well.
Overall, Wahiawa General Hospital in Wahiawa, HI provides an assisted living community that prioritizes comfort, care services tailored to individual needs, engaging activities and amenities while ensuring convenient access to essential resources nearby.
Wahiawa General Hospital is located at 128 Lehua Street, Wahiawa, HI 96786 in Honolulu County, Hawaii
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