Comfort Creek Nursing And Rehabilitation Center

10200 U.S. Highway 1 South, Wadley, GA 30477

For more information about senior living options: (844) 490-3973

2.6 from 17 reviews
5 stars
6
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0
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1
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9

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    Overall Review of Comfort Creek Nursing And Rehabilitation Center

    Pros

    • pro The staff at Comfort Creek have a special way of treating the residents with respect and care.
    • pro The nursing leadership and a lot of the staff have been here many years, some staff even 30 or 40 years.
    • pro The Director of Nursing has been here over 17 years, showing continuity of care.

    Cons

    • pro The facility is a horrible place to bring loved ones.
    • pro The head staff are not friendly and seem there for a paycheck rather than patient care.
    • pro They show little care for patients' needs and do not address families' concerns.
    • pro Families have no one to talk to and must deal with corporate representatives.
    • pro Transportation errors lead to the wrong patient being taken and blame placed on others.
    • pro Discharge paperwork is not followed up, causing missed follow-up appointments.
    • pro Belongings go missing after transfers, including new pajamas and outfits.

    Review

    The collection of remarks about this facility presents a picture of deep frustration and mixed experiences. Many reviewers describe it as a place to avoid for a loved one, citing a lack of compassion and a sense that staff are more interested in a paycheck than in patient care. Several speakers say they were unacknowledged by the administration at difficult times, and they warn families to stay vigilant about their loved ones. The tone across these comments is at times scathing and emotional, with repeated references to poor bedside manner, limited empathy, and a perception that condolences or genuine concern are in short supply when tough moments arise.

    A recurring theme centers on communication failures and a sense of helplessness for families trying to navigate the system. Reviewers accuse the facility of ignoring follow-up needs, particularly around discharge planning and important appointments. One family describes a transportation mix-up that moved the wrong patient, followed by blame directed at the transportation company rather than accountability from the facility. Others recount missing discharge paperwork, which caused missed follow-up visits and added stress at a critical time. Belongings going missing after transfers - pajamas and new outfits among them - further fuel the impression that personal attention to detail and patient property are not reliably handled. In these accounts, attempts to obtain answers are met with frustration, and some say they feel as though they're engaging with corporate voices rather than with on-site staff who know the residents.

    There is also a strongly negative tone about day-to-day operations and the atmosphere inside the building. Some reviewers describe a bad odor and a sense of disorder, with accusations of "thieves" and opaque handling of incidents. Complaints about staff being inattentive or unresponsive - who leave patients waiting in wheelchairs and who do not greet visitors - underscore a perception of neglect and lack of basic courtesy. The sentiment that staff members are distracted, often seen on their phones, amplifies concerns about safety and attentiveness. The impression given is that questions from families are difficult to answer, and that attempts to escalate issues to higher levels of management are met with limited results or a sense of futility.

    Amid the negative commentary, a contrasting voice appears in relation to Comfort Creek: one review highlights a long-standing, dedicated nursing leadership team and an unusually stable staff. This account praises the continuity of care that comes from decades of service, noting that the Director of Nursing has been at the facility for over 17 years and that some staff members have remained for 30 to 40 years. The implication is that this level of stability translates into a more respectful, consistent approach to caring for residents and their families. In this portrait, experience and familiarity with the facility's routines and residents seem to matter, and the reviewer suggests that such continuity stands in stark contrast to other, more negative experiences described elsewhere in the same set of testimonials.

    Another thread in the narrative points to gaps in basic courtesy and responsiveness, especially over the phone. A number of reviewers describe feeling disrespected when they communicate by phone, with reports of being lied to or given insufficient or misleading information. There are specific complaints about call lights being left on for extended periods and about the perception that staff are not prioritizing urgent needs. The perspective from a family member who is a CNA offers the insight that competence and communication could do better, even within the same facility that some feel does a respectable job in certain units or with particular staff. These comments emphasize that patient experience hinges not only on clinical care but also on clear, honest, and timely communication between staff, patients, and families.

    Taken together, the reviews sketch a facility with a spectrum of experiences. A sizable portion of commenters express serious concerns about management, accountability, and the day-to-day environment, including concerns about safety, respect, and the handling of personal belongings. Yet there exists at least one voice of legitimacy and reassurance tied to Comfort Creek's longer-tenured nursing leadership and the idea that continuity of care can yield positive outcomes for residents who benefit from stable, experienced teams. The contrasts suggest that the facility's performance may vary by unit, by shift, or by individual staff, as well as by how well the administration responds to concerns raised by families.

    For those evaluating or using the facility, the message from these comments is to approach with careful, proactive oversight. Expect to advocate for your loved one's needs, verify discharge plans and follow-up appointments, and keep thorough records of interactions with staff. Check on the handling of personal belongings during transfers, insist on timely responses to questions, and request direct contact with nursing leadership if issues persist. While some residents may experience compassionate, attentive care under stable leadership, others report significant gaps in communication and patient-centered attention. The overall impression is that improvements in accountability, empathy, and frontline responsiveness would make a substantial difference in the perceived quality of care.

    Features

    Housing

    • 98 resident community capacity 98 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Comfort Creek Nursing And Rehabilitation Center in Wadley, GA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    The community boasts a variety of amenities designed to cater to the needs and preferences of all individuals. Residents can enjoy pampering themselves at the on-site beauty salon or relax in their fully furnished and comfortable accommodations while watching their favorite shows on cable or satellite TV. The computer center allows residents to stay connected with loved ones and engage in online activities, while the small library provides opportunities for reading and intellectual stimulation.

    Meals are served restaurant-style in the spacious dining room, offering delicious and nutritious options that accommodate special dietary restrictions. Additionally, residents have access to a kitchenette if they prefer making their own meals. Housekeeping services ensure that living spaces are kept clean and tidy at all times.

    For recreational activities, residents can choose from a wide variety of options. They can stay active in the fitness room or participate in scheduled daily activities organized by the community. Planned day trips provide exciting opportunities for exploration outside of the center, while gaming rooms offer fun opportunities for entertainment within.

    Comfort Creek Nursing And Rehabilitation Center also prioritizes residents' health and well-being by providing comprehensive care services. With 24-hour call systems and supervision, assistance with daily living tasks such as bathing, dressing, and transfers is readily available whenever needed. The dedicated staff ensures that medication management is handled efficiently, promoting residents' overall health and safety.

    Transportation arrangements are offered for non-medical purposes as well as transportation to doctors' appointments. This allows residents to easily access nearby parks, restaurants, pharmacies, physicians' offices, places of worship, and other essential amenities without any hassle.

    The community's emphasis on mental wellness is evident through its mental wellness program that promotes emotional support and psychological well-being among residents. Additionally, a wellness center provides resources for maintaining good physical health.

    With Wi-Fi/high-speed internet readily available throughout the community, residents can stay connected and engage in online activities of their choice. Move-in coordination services ensure a smooth transition for new residents, making the process stress-free and convenient.

    Comfort Creek Nursing And Rehabilitation Center is a compassionate assisted living community that offers an array of amenities and care services to enhance the quality of life for its residents.

    Nearby Places of Interest

    Places of Worship

    • Tabernacle of Praise (0.2 miles)
    • Kingdom Life Fellowship Ministries (0.3 miles)
    • First Baptist Church of Wadley (0.5 miles)
    • Southern Baptist Convention (0.6 miles)
    • Wadley Methodist Church (0.7 miles)
    • The break free center (0.9 miles)
    • Wadley Church of God in Christ (0.9 miles)

    Parks

    • Wadley Recreation Department (0.2 miles)

    Restaurants

    • Waffle King (0.3 miles)
    • Family & Friends Restaurant (1.2 miles)
    • Coleman Lake Restaurant (7.9 miles)
    • Las Lomas (8.7 miles)
    • Tokyo (8.8 miles)
    • Home Fresh Bistro (8.8 miles)
    • Popeyes Louisiana Kitchen (9.1 miles)

    Physicians

    • Physicians' Health Group (0.6 miles)
    • Physicians Health Group (9.5 miles)

    Pharmacies

    • Good Neighbor Pharmacy (0.8 miles)
    • Swan Pharmacy (0.8 miles)
    • Peachtree Pharmacy & Gifts (9 miles)
    • Barneys Pharmacy (9.1 miles)
    • Fred's Pharmacy (9.3 miles)

    Transportation

    • Louisville & Wadley Railway (4.3 miles)
    • U-Haul Neighborhood Dealer (4.5 miles)
    • Airstar (18.2 miles)
    • Emanuel County Airport (18.2 miles)

    Cafes

    • Dogwood Cafe (8.7 miles)

    Frequently Asked Questions

    Where is Comfort Creek Nursing And Rehabilitation Center?

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