Pruitthealth - Toccoa

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  • Interior

    A well-lit dining room featuring a round table with autumn-themed decor and framed artwork on the walls.
  • Outdoors

    A serene pathway in a park, bordered by vibrant flowers and lush greenery.
  • Building

    Exterior view of the PruittHealth facility, showcasing flags and a vibrant garden.
  • Architecture

    A modern building surrounded by lush greenery under a clear blue sky.
  • Bedroom

    A simple and minimalistic bedroom featuring a bed, wooden furniture, and natural light from the window.
  • Garden

    A charming entrance to a house surrounded by colorful flowers and a white fence.
  • Lobby

    A view of a modern office lobby with a reception desk and hallway.
  • Healthcare

    A clean and organized hospital patient room featuring multiple beds.

Pruitthealth - Toccoa

633 Falls Road, Toccoa, GA 30577

For more information about senior living options: (844) 490-3973

3.8 from 91 reviews
5 stars
47
4 stars
17
3 stars
6
2 stars
3
1 stars
18

Skilled Nursing Facility

Overall Review of Pruitthealth - Toccoa

Pros

  • pro The staff are friendly, courteous, and attentive.
  • pro They treat residents like family and know each resident by name.
  • pro The facility is clean, well maintained, and welcoming.
  • pro Therapy and clinical services are professional and exceptional.
  • pro The activities program engages residents daily, with staff who are dedicated.
  • pro Families appreciate timely updates and open communication about care.
  • pro Rehab services help residents regain independence and mobility.
  • pro The facility comes highly recommended by families and visitors.
  • pro The environment feels warm and home-like, with residents well cared for.
  • pro The team works together to provide compassionate, patient-centered care.

Cons

  • pro The facility is severely understaffed.
  • pro The place smells strongly of urine and feces.
  • pro The building is dirty, outdated, and in need of renovation.
  • pro There have been deaths from neglect associated with Pruitt Healthcare.
  • pro Black mold is present in ceilings and related areas.
  • pro Staff turnover and shortages have led to inadequate care, including missed baths.
  • pro Patients were not fed on time and medications were mishandled.
  • pro The facility should be closed due to ongoing safety concerns.
  • pro There are roaches, fleas, and other sanitation issues.
  • pro Communication with families is poor or lacking.
  • pro Visitation is heavily restricted by quarantine rules, isolating patients.
  • pro Some staff members are rude or disrespectful to visitors.

Review

PruittHealth Toccoa is best suited for families seeking a warm, community-oriented rehab and long-term care option where staff engagement and resident interaction are prioritized. The facility tends to work well for short-term rehabilitation after hospitalization, where families want a smooth transition and staff who remember residents' names and routines. It also serves well for long-term residents who value a home-like atmosphere, daily activities, and steady access to therapy services. The reviews consistently praise personal attention, active engagement from CNAs, and a caregiving culture that feels more familial than faceless, which can be a decisive factor for loved ones who fear impersonal care. Those who want high design standards or a cutting-edge, ultra-modern building may find the setting dated, but the heart of care often compensates for the physical shell.

Pros cluster around people and programs more than polish. The standout asset is the staff - caring, personable, and dedicated, with stories of nurses, CNAs, and therapists going above and beyond. Therapy and clinical services are repeatedly described as strong, with PT and OT teams driving progress and daily improvement. An active activities director and engaged onsite team foster social connection, meaningful routines, and opportunities to participate in daily events. Admissions and discharge planning receive consistent praise for clarity and responsiveness, and families often report feeling kept in the loop and treated like partners in care. Cleanliness and upkeep show up as strengths in many visits, and when the team is at peak, residents appear content and well cared for.

Still, the community is not without significant drawbacks. A recurring caution is staffing strain, with some reviews noting periods of under-staffing that can slow response times or affect consistency. Odors, outdated interiors, and rooms that feel crowded or sparsely equipped appear in adverse reports, along with concerns about maintenance, mold, roaches, and leaks in older sections of the building. Communication gaps surface in a subset of experiences - some families report inconsistent updates or delayed responses about care decisions or discharge planning. There are a few high-stakes complaints about feeding, medication management, and safety lapses, underscoring that lapses in systems or supervision can occur when staffing is thin. These outliers matter and should be weighed against the general tone of consistently empathetic care.

The way the positives balance the negatives depends on what families prioritize. When therapy teams are delivering tangible progress and staff are consistently warm and responsive, the care experience can feel markedly superior to expectations for many families. The same caregiving approach that makes residents feel valued also supports smoother transitions and stronger day-to-day morale, which can offset the facility's aging infrastructure. However, when under-staffing aligns with odor, cleanliness concerns, or inconsistent communication, the drawbacks amplify, making safety and comfort feel fragile. In short, the core strengths - caring staff, robust rehabilitation, and an engaged activities culture - can offset meaningful flaws, but only if staffing and hygiene issues are actively addressed over time.

Families weighing alternatives should consider options that offer more modern facilities, stronger infection-control reputations, and consistently transparent communication. If a clean, well-maintained environment with reliable daily staffing is non-negotiable, it may be prudent to tour competing campuses that highlight ongoing capital improvements or newer building standards. For memory care needs or residents requiring highly structured security, verify the unit's programming, staffing ratios, and safety protocols to ensure alignment with expectations. Those who have experienced prior lapses in communication or care should press for explicit assurances on staffing coverage, regular family updates, and a clear escalation path for concerns. A candid visit and a few direct conversations will reveal whether PruittHealth Toccoa can be trusted to sustain the positive dynamics seen in many reviews.

Practical next steps are essential. Schedule a thorough tour focused on three areas: current staffing levels by shift and wait times for routine requests; sanitation routines, room conditions, and odor control; and the specifics of therapy scheduling, progress reporting, and discharge planning. Ask to speak with multiple staff members, including nursing, therapy, and social work, and request recent quality metrics or survey results. Inspect rooms for accessibility, outlets, and privacy, and observe meal quality and dietary adherence. Finally, align expectations with cost and what is included in the rate, and discuss a trial stay or short- term rehab possibility to confirm that the tone of care remains consistently high. When due diligence confirms strong staffing, responsive communication, and a clean, functional environment, PruittHealth Toccoa becomes a compelling, practical choice for families prioritizing personal care and rehab outcomes in the Toccoa area.

Features

Housing

  • 181 resident community capacity 181 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pruitthealth - Toccoa in Toccoa, GA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and convenient living environment, this community offers a variety of amenities such as a beauty salon, cable or satellite TV, computer center, gaming room, small library, and Wi-Fi/high-speed internet access.

Residents can enjoy restaurant-style dining in the community's dining room, with special dietary restrictions accommodated. Housekeeping services are provided to ensure that the living spaces are clean and well-maintained. Additionally, residents have access to move-in coordination services and transportation arrangements for non-medical purposes.

Care services at Pruitthealth - Toccoa include 24-hour call system and supervision to ensure the safety and wellbeing of the residents. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management is also provided. Special dietary restrictions like diabetes diet are taken into consideration during meal preparation and service. A mental wellness program is available for residents who may require additional support.

To promote an active lifestyle, this community offers various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist residents with their needs. The surrounding area provides ample opportunities for recreation with cafes, parks, pharmacies, restaurants, transportation options, places of worship nearby.

At Pruitthealth - Toccoa in Toccoa GA, residents can enjoy a comfortable assisted living experience with comprehensive care services and a variety of amenities to enhance their quality of life.

Nearby Places of Interest

This part of Toccoa, Georgia, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple physicians' offices, pharmacies, and hospitals nearby, access to healthcare services is easily accessible. In addition, there are places of worship for spiritual support, various dining options ranging from casual cafes to soul food restaurants, and transportation services including a train station and rental car agency for easy mobility. For those who enjoy outdoor activities, there are parks and overlooks within a short driving distance for recreational opportunities. Overall, this neighborhood provides a well-rounded environment with essential services and leisure options suitable for senior living.

Physicians

  • Toccoa Family Medicine (0.2 miles)
  • Northeast Georgia Institute (0.4 miles)
  • Dr McDONALD'S Office (0.5 miles)
  • Boling Regina A DDS (0.5 miles)
  • Toccoa Eye Care (0.6 miles)
  • Our Kids Pediatrics (0.7 miles)
  • Raybon Ob-Gyn (0.8 miles)

Places of Worship

  • Paradise Mountain Ministries (0.4 miles)
  • Jehovah's Witnesses (2.1 miles)
  • Trinity Lutheran Church (2.5 miles)
  • Southern Baptist Convention (2.6 miles)
  • Sunnyside Baptist Church (2.6 miles)
  • Ebenezer Baptist Church (2.9 miles)
  • The Federation Of Vietnamese Catholics (3 miles)

Restaurants

  • Puerto Nuevo (0.5 miles)
  • Bell's Drive-In Restaurant (0.7 miles)
  • Cornerstone Restaurant (0.8 miles)
  • The X-Factor Grill & Cornerstone Restaurant (0.8 miles)
  • Shirley's Soul Food Cafe (0.8 miles)
  • Maryland Fried Chicken (1 miles)
  • KFC (1.9 miles)

Pharmacies

  • Sanders Drugs (0.6 miles)
  • Stewart Downtown Discount Drugs (0.8 miles)
  • Good Neighbor Pharmacy (1.3 miles)
  • Clinic Pharmacy (1.6 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Maddox Drugs (2.4 miles)

Hospitals

  • Stephens County Hospital (0.6 miles)
  • Women's Wellness Center (1.4 miles)
  • Stephens County Hospital (2.3 miles)
  • Fmc-Habersham Dialysis Clinic (11.2 miles)

Transportation

  • Toccoa Station (0.8 miles)
  • Norfolk Southern (0.9 miles)
  • Enterprise Rent-A-Car (1.4 miles)
  • coa Airport (TOC) (2.1 miles)
  • U-Haul Neighborhood Dealer (3.3 miles)
  • U-Haul Neighborhood Dealer (3.4 miles)
  • U-Haul Neighborhood Dealer (7.1 miles)

Cafes

  • Starbucks (2.3 miles)

Parks

  • Stephens County Recreation Department (3.1 miles)
  • Stephens County Recreation Area (6.9 miles)
  • Tallulah Gorge Overlook (10.2 miles)
  • Tallulah Gorge State Park (10.9 miles)
  • Tallula Gorge Overlook 2 (11 miles)
  • Sam Pitts Park (11 miles)
  • Mount Airy Town Park (11.1 miles)

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