1011 South Green Street, Thomaston, GA 30286
For more information about senior living options: (844) 490-3973
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The nurses Tamika and Regina went out of their way to care for the resident's mother. The food brought to the resident's mother three times a day was very good. The facility is much improved from what it used to be. Amy Slinkard went above and beyond to help the family obtain needed Social Security paperwork. The nurses are very compassionate. The facility is clean and welcoming, with friendly staff.
The staff are nasty, rude and careless. Staff allegedly discussed an aide having sex with a patient while a resident's light was left on for over 15 minutes. Nurses reportedly call family members to question their care and do not change residents during shifts. Don and a social worker are accused of hiding information about a resident's health and care. The facility is described as the worst group of managers they have experienced in Thomaston. Residents lay in soiled conditions for 24 hours, are not bathed, and are dehydrated with no snacks or water. The place is warned against with phrases like "Don't put your loved ones here." Providence Nursing Home is called worse than an 80's horror film. The nursing staff are accused of not providing physical therapy for eight months and not addressing wounds; medications are simply passed. The meals are described as awful and inconsistent, with poor food quality and insufficient water or snacks. Medical records are claimed to be withheld, allegedly unlawful. Falls are said not to have been reported to hospice, resulting in a brain bleed, with family not being notified. Some reviewers claim staff show little compassion, leave residents dirty, and fail to bathe or assist properly.Providence Healthcare Center in Thomaston, Georgia emerges in these accounts as a facility of sharp contrasts. On one hand, several reviewers paint a picture of a place plagued by serious problems: rude or indifferent staff, gaps in care, questionable safety practices, and a sense that some caregivers are overwhelmed or improperly supervised. On the other hand, a smaller cluster of voices describes moments of genuine care, improvements under new ownership, and an environment that, at times, feels more like a home than a hospital. Taken together, the messages reveal a facility with significant consistency in some areas and wide variation in others, depending on who is providing care and when.
A troubling thread runs through multiple statements about day-to-day nursing care and oversight. One visitor recalls walking into a scene where staff were openly discussing a caregiving aide's sexual relationship with a patient, while a resident's light remained on for more than 15 minutes without attention. Other families report repetitive calls from nurses pressuring relatives to ask questions about a mother's care, coupled with complaints that the patient was not being changed during hours when staff were supposed to be on duty. There are recurring claims that certain administrators and social workers withhold information about a resident's health or care, leaving families feeling out of the loop and desperate for transparency. In several posts the sentiment is that management is unhelpful, or at least not consistently responsive, which compounds anxiety and mistrust among those who rely on Providence for critical caregiving.
In contrast, a different narrative spotlights improvement and gratitude, especially for those who recall Providence before the recent changes. One reviewer described talking to a staffer named Lexie about moving a mother to Providence for around-the-clock care, and was told that the facility had a new owner two years prior who had begun to turn things around. That account credits Tamika and Regina with going above and beyond to care for the mother, and notes that the meals - three times a day - were very good. This voice emphasizes that Providence could be a solid option when it is under vigilant supervision and when ownership invests in better staffing, better food, and more attentive caregiving. It's a reminder that the same facility can feel markedly different depending on leadership, staffing patterns, and how engaged families remain in the ongoing care of their loved ones.
Several entries describe the darker, more alarming end of the spectrum: neglect, dehydration, and a lack of basic comforts. A number of posts allege that residents lie unbathed for extended periods, lack access to snacks or water, and receive subpar food. Some claim that sick residents were not transferred to appropriate care locations and were left to deteriorate, with hints that certain staff did not perform essential tasks like wound care or monitoring of wounds. The most stark accusation portrays residents lying in soiled conditions for long stretches, with little to no intervention from caregivers. These accounts underscore fears about safety, dignity, and the fundamental responsibility to treat residents with respect and timely attention.
Adding to the sense of systemic problems are reports about failures to share important health information or to document crucial events. One reviewer claimed that a caregiver couple discharged a patient from hospice care without properly communicating the situation; another family member recounted that a patient's fall was not reported promptly to hospice or to the family, resulting in a brain hemorrhage and a hurried, distressing hospital transfer. There are also complaints about the difficulty of obtaining medical records, with families insisting that medical information should be readily accessible by the patient and family members, as would be expected by law and common practice. The combination of withheld information, sloppy documentation, and delayed responses from administrators feeds a perception of a culture where accountability is lacking.
Within this mosaic of experiences there are individual stories of kindness and professional effort that appear to counterbalance the harsher assessments. A reviewer shared gratitude for a business development staff member - Amy Slinkard - who went above and beyond to obtain needed paperwork from the Social Security office during a difficult time for a brother in hospice. Though that note cannot erase the painful events, it does reflect the capacity for compassionate staff members to make a meaningful difference even within a troubled system. Another voice introduces a hopeful note: a newly appointed administrator who claims a deep commitment to residents, readiness to be available around the clock, and a sense of Providence as a family - an appeal to families to trust in improved care and to feel included in their loved ones' daily lives.
The sensory and environmental aspects of Providence also surface in these reviews. A few accounts praise cleanliness, fresh-air surroundings, the inviting scent at the entrance, and a home-like ambience that makes some residents and visitors feel more at ease. Yet these positive notes sit alongside more critical observations about the quality of food, the consistency of showers or baths, and the responsiveness of day-to-day nursing care. One account from a family member emphasizes that while the facility has its drawbacks, the overall environment can still offer warmth and decency when staff are present and attentive - an important reminder that physical surroundings matter, but reliable, compassionate care remains the core expectation.
In summary, Providence Healthcare Center is described as a place of great inconsistency. Some families recount dangerous lapses in care, neglect, and poor communication that threaten residents' safety and dignity. Others recount notable improvements under new ownership, with particular staff members earning praise for kindness and dedication, and some residents benefiting from better meals and a more homelike environment. A common thread across the narratives is the call for vigilance: families are urged to be directly involved, to demand transparency, to monitor daily care, and to pursue advocacy or legal channels if needed. For anyone considering Providence for a loved one, these testimonials suggest a careful, proactive approach - visiting frequently, asking pointed questions, reviewing care plans and records, and seeking out the most engaged and accountable staff members to ensure your family receives the level of care they deserve.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Providence Healthcare in Thomaston, GA is a vibrant and well-equipped assisted living community designed to provide comfort, convenience, and care for its residents. The community offers a wide range of amenities to enhance the quality of life for all residents.
For those who enjoy looking their best, there is an on-site beauty salon where residents can pamper themselves and maintain their personal style. Residents can also enjoy their favorite TV shows or movies with cable or satellite TV in their own private rooms.
Transportation is made easy with community-operated transportation services available. Whether it's a trip to the local grocery store or a doctor's appointment, residents can rely on convenient transportation arrangements. For those who wish to stay connected with the digital world, there is a computer center equipped with Wi-Fi and high-speed internet access.
Meals are served restaurant-style in the elegant dining room, allowing residents to enjoy delicious and nutritious cuisine. Special dietary restrictions are accommodated to ensure that each resident's unique needs are met. For added convenience, small kitchenettes are available in some rooms for individuals who prefer to prepare their own meals.
The well-being of the residents is prioritized at Providence Healthcare. A fitness room and wellness center are accessible for those who wish to maintain an active lifestyle. The beautiful outdoor spaces provide opportunities for relaxation and enjoyment of nature. A gaming room and small library offer recreational activities.
Assistance with daily living activities such as bathing, dressing, and transfers is readily available through the dedicated care staff who provide 24-hour supervision and support. Medication management services ensure that residents receive proper medical care when needed. A mental wellness program is also in place to promote emotional well-being.
Residents have plenty of options for entertainment and socialization through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals make this community ideally situated for easy access to a variety of amenities and services.
With its comprehensive care services, well-appointed amenities, and convenient location, Providence Healthcare in Thomaston, GA offers a welcoming and supportive environment where residents can thrive in their golden years.
Providence Healthcare is located at 1011 South Green Street, Thomaston, GA 30286 in Upson County, Georgia
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