Washington Co Extended Care Facility

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Washington Co Extended Care Facility

610 Sparta Road, Sandersville, GA 31082

For more information about senior living options: (844) 490-3973

2.5 from 62 reviews
5 stars
19
4 stars
4
3 stars
3
2 stars
2
1 stars
34

Skilled Nursing Facility

Overall Review of Washington Co Extended Care Facility

Pros

  • pro The PT staff are the very best.
  • pro Pam Stewart is doing a fantastic job and making good changes at WCRMC.
  • pro The ER staff and physicians are caring and professional.
  • pro The physical therapy department was great at helping patients walk better and straighten their ankles.
  • pro Dr Tar and the staff provide outstanding service.
  • pro The staff were amazing and communicated well during a pneumonia admission.
  • pro The ED care during the Hurricane Helene aftermath was over and above expectations.
  • pro Shelby was praised for being nice, professional, and for guiding the patient through the ultrasound.

Cons

  • pro The ER wait times were excessively long, with patients waiting hours to be seen.
  • pro The staff were described as rude, including a receptionist who stared down a patient and a nurse who was aggressive during a blood draw.
  • pro The doctors' bedside manner was horrible and communication to family members was poor.
  • pro The ER doctor allegedly dismissed a patient by saying, "We are not surgeons," and the nurses were perceived as rude, with pain worsened by how a port was handled.
  • pro The check-in staff had a scowling demeanor and there was a perceived lack of urgency in care.
  • pro Several reviewers felt discriminated against due to Medicaid.
  • pro A privacy violation occurred when a trainee entered a patient's room without knocking or introducing themselves.
  • pro A nurse in Dr Hanson's office was described as a bully who belittled the patient for being poor.
  • pro Some reviewers labeled the hospital "the worst," citing long waits and unsatisfactory service.
  • pro There were reports of misdiagnosis or delayed treatment in serious conditions (e.g., stroke).
  • pro Mammogram/ultrasound results were allegedly withheld or not properly communicated, with privacy concerns raised.
  • pro The ER environment and cleanliness were criticized by some reviewers.
  • pro Some patients stated they would drive far away to avoid returning.

Review

Washington County Regional Medical Center (WCRMC) emerges in these voices as a place of genuine care and skilled professionalism for many patients, even as a substantial number of others recount frustrating, disheartening, and disappointing experiences. The tapestry is mixed: a hospital praised for compassionate teams, effective therapies, and leadership by Pam Stewart, but also one where patients regularly describe long waits, brusque or inattentive staff, privacy concerns, and troubling gaps in communication. Taken together, the collection paints a picture of a facility that has real strengths in some areas while facing serious criticisms in others.

On the positive side, longtime trust in WCRMC shines through in several accounts. One patient, Brant Kennedy, expressed heartfelt gratitude, highlighting the hospital's positive experiences for him and his family, particularly after a major back surgery performed in Reidsville. Kennedy credits the physical therapy department with exceptional care during 18 sessions, noting that the PT staff "worked me hard, but for my own good" and clearly caring about his recovery. The same voice praises Pam Stewart for leadership, stating that she is making good changes and that the community is fortunate to have her at the helm. Beyond him, other reviewers also recall compassionate care: a mother's account of a loved one's care during a double pneumonia journey involved admittance, a subsequent airlift to Atlanta, and staff who communicated well and made the family feel they were saying goodbye with family-like warmth. In another fairly consistent thread, staff in the physical therapy department are described as instrumental in helping patients regain function and confidence.

Yet alongside these affirmations, there are persistent echoes of frustration and disappointment. Several patients report feeling undervalued or dismissed in the emergency room and triage, with long wait times - some describing waits of an hour and a half to be seen, and up to two hours before departure. One account explicitly notes a lack of urgency and a sense that staff "were going through the motions." These experiences are often juxtaposed with temporary glimpses of quality care, but the overarching sentiment is that the ER can be slow, and that the organizational pace frequently undercuts the patient's experience in acute situations.

A number of reviews specifically criticize bedside manners and staff interactions. Families describe encounters where a physician or nurse seemed curt, brusque, or absent, making a difficult situation feel worse. One patient's father is described as having a "horrible" bedside manner, with phrases suggesting a frustration that the physician might not be fully engaged or listening. Other accounts recount feelings of being talked down to or not being fully explained to, with a consistent thread calling for more respectful, patient-centered communication. Some patients used strong language to express their dissatisfaction with how they were treated, including calls for staff to reconsider their roles if they are unhappy with the profession.

Privacy and HIPAA concerns appear in several narratives as well. A patient's ultrasound experience included a junior staff member who entered the room unannounced and without proper introductions, raising serious concerns about patient privacy and professional boundaries. The same patient reported frustration at the failure to provide timely test results, with additional stress around communications with a manager or supervisor and questions about the handling of personal health information. These episodes underscore a clear demand for stricter privacy protocol and more consistent communication about results and care pathways.

The reviews also illustrate a hospital that can perform superbly under pressure. A poignant example is a patient who arrived in the ED during the aftermath of Hurricane Helene. Despite overcrowding and multiple competing demands across departments, the care delivered was described as "over and above expectations," with admissions spanning two days and nurses and staff pulled from other areas to meet patient needs. Another story credits a nurse and a doctor in the ER with excellent care during a stroke event, underscoring that, even amid systemic strains, high-quality caregiving can and does occur. Yet, these stories are interwoven with warnings that similar critical moments could be mishandled if the hospital does not address ongoing issues with triage, privacy, staff demeanor, and consistent communication.

Finally, there are a few harsher verdicts that color the overall tone. Some reviewers label WCRMC as "the worst hospital ever" or express a broad sense of disappointment, citing long waits, perceived indifference, and experiences that did not meet expectations for patient safety or comfort. A recurring theme is that even when care is good in places, it is not consistently delivered across all departments or interactions. There is a call for stronger, more uniform standards - better bedside manner, clearer privacy practices, more timely communication of test results, and a more compassionate approach to patients and families alike.

In sum, WCRMC is depicted as a community hospital with real and meaningful strengths: dedicated therapists, capable doctors and nurses who rise to demanding situations, and leadership that some residents commend for positive change. At the same time, the facility faces significant, recurring criticisms - long ER wait times, variable bedside manner, concerns about privacy and patient communication, and inconsistent experiences across different encounters. The lived experiences described here suggest that improvements in patient flow, Staff training on bedside manner and privacy, and uniform communication protocols could help bridge the gap between the hospital's evidenced capabilities and the broader patient experience. The stories together underscore the importance of sustaining the excellent care that exists while addressing the areas where patients feel unheard, rushed, or disrespected.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Washington Co Extended Care Facility is an assisted living community located in Sandersville, GA. Our facility offers a range of amenities and care services to ensure the comfort and well-being of our residents.

Amenities include a beauty salon for all your grooming needs, as well as access to cable or satellite TV for entertainment. Our community also provides transportation services operated by our staff, ensuring that residents can easily access nearby destinations. A computer center is available for those who wish to stay connected online, and a fully furnished dining room offers restaurant-style dining experiences.

For those looking to stay active, we have a fitness room and outdoor spaces where residents can exercise and enjoy fresh air. A gaming room is provided for leisure activities, along with a small library for reading enthusiasts. Wi-Fi/high-speed internet access is available throughout the facility.

Our care services are designed to meet the unique needs of each individual resident. We have a 24-hour call system in place to ensure that help is always just a button away. Trained staff members provide assistance with daily activities such as bathing, dressing, and transfers. Medication management services are offered, as well as meal preparation and service according to special dietary restrictions such as diabetes diets.

Residents can enjoy various activities within the community, including fitness programs and scheduled daily activities organized by our staff. We also offer planned day trips and resident-run activities for social engagement.

Located in Sandersville, GA, our community benefits from its proximity to parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures easy access to essential services and opportunities for outings.

At the Washington Co Extended Care Facility in Sandersville, GA, we strive to provide a comfortable living environment along with personalized care services tailored to each resident's needs.

Nearby Places of Interest

Hospitals

  • Washington County Regional Medical Center (0 miles)
  • Washington County Hospital (0.3 miles)
  • Sandersville Dialysis Clinic (1.6 miles)

Physicians

  • Women's Health Care Center (0.1 miles)
  • Sandersville Family Practice (0.2 miles)
  • Sandersville Hypertension & Nephrology Associates (0.3 miles)
  • Drs Barfield Chrzan & Associates (0.3 miles)
  • Washington County Internal Medicine PC (0.3 miles)
  • Community Health Care Systems (4.1 miles)

Transportation

  • Memorial Hospital of Washington County Heliport (0.1 miles)
  • Enterprise Rent-A-Car (1 miles)
  • Central Care (1.7 miles)
  • U-Haul Neighborhood Dealer (4.1 miles)

Pharmacies

  • Longs Drugs (0.2 miles)
  • CVS Pharmacy (1.1 miles)

Places of Worship

  • Church of Christ (0.3 miles)
  • First Presbyterian Church of Sandersville (0.3 miles)
  • St Galilee Baptist Church (0.6 miles)
  • Kingdom Advancement Ministries (0.7 miles)
  • Bold Spring Baptist Church (0.8 miles)
  • Ridgeland Heights Baptist Church (0.8 miles)
  • Kendall Heights Church of God (0.8 miles)

Parks

  • North Avenue Station Splash Pad (0.5 miles)
  • Hamburg State Park (14.6 miles)
  • Hamburg State Park (14.9 miles)

Restaurants

  • Maricela's Mexican Grill (0.5 miles)
  • Chester Dean's (1 miles)
  • Country Buffet (1 miles)
  • Puebla Mexican Restaurant (1 miles)
  • Waffle House (1.1 miles)
  • The Lodge (1.2 miles)
  • Wendy's (1.6 miles)

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