Metro Health Foundation Inc

Pros

• The staff are described as going above and beyond, with kindness, patience, and flexibility.
• Dr. Rizvi is praised as a kind, empathetic clinician who meets patients where they are and provides clinically sound care.
• The practice is noted for warm welcomes and creating a space where patients feel valued and able to grow.
• Dr. Rizvi and the team are commended for prioritizing patient safety and ethical care, especially regarding ADHD medications.
• The care is described as compassionate and of high quality.
• Nurse practitioner Saima is consistently described as kind, patient, and attentive, with staff who are helpful and responsive.
• The office is recommended for human-centered care where patients are treated as people, not just clients.
• Telemedicine is appreciated for making care more accessible and convenient.

Cons

• One reviewer calls the practice "Avoid at All Costs," describing it as deeply unprofessional and negligent and advising others to stay away.
• They state the administrative communication is atrocious and the doctor is unprofessional and rude, noting a lack of privacy during sessions.
• They report that the doctor failed to follow up on adverse medication reactions and did not post test results.
• They claim the office shows little regard for patient care and confidentiality.
• They say the receptionist staff rarely answers the phone, does not return calls, and are often rude.
• They accuse the doctor of taking money without providing adequate treatment and of delaying paperwork.
• They describe the experience as one where the practice will eat your money and leave you more anxious.
• They recount overhearing another patient during a session due to a lack of privacy.

Review

Atlanta Psychiatric Medicine is described by a wide spectrum of patients: a core of deeply positive experiences centered on compassionate clinicians and patient-centered care, punctuated by a chorus of frustrations about administrative processes, billing practices, and access to timely information and services. Taken together, the comments paint a picture of a practice that can feel transformative and reassuring in one moment, and exasperating in the next, depending on which facet of care a patient encounters.

On the most complimentary end, patients praise Dr. Rizvi and the office staff for kindness, patience, and a level of care that feels both clinically solid and genuinely empathetic. One reviewer calls Dr. Rizvi "a truly lovely person with a kind heart," noting that she "consistently strives to meet patients where they are" and provides care that is "clinically sound and deeply empathetic." The same voice highlights Dr. Rizvi's willingness to adapt to patients' realities, including taking someone on last-minute during a difficult period with another provider, and describes the staff as welcoming and supportive. Nurse practitioner Saima is singled out as "kind and patient," and a separate note extols nurse Siama as consistently helpful. Several reviewers describe the office as human-centered and affirm that, in their experience, patients are treated as people, not just as cases. The practice's telemedicine options are also appreciated by those who face long commutes, with comments praising the ability to schedule and participate remotely, and noting small but meaningful efficiencies like short wait times when appointments run smoothly.

A subset of the praise is tied to outcomes and specific services. Reviewers who have complex medical trauma or who have navigated difficult systems elsewhere express particular gratitude for the approach at this office, including a nod to TMS (transcranial magnetic stimulation) as a recommended option for those seeking alternatives within psychiatric care. Several long-term patients emphasize continuity and trust, recalling that they and their family members have relied on Dr. Rizvi and Saima for many years. The values repeatedly highlighted include safety, ethical care, and a patient-first stance that makes people feel heard and valued, even in challenging times.

Yet alongside these affirmations lies a pronounced set of grievances about administrative and financial aspects of care. A recurring thread concerns a disclosure about an ADHD evaluation: a reviewer who was seeking an adult ADD evaluation explains that, after providing family history and other information, they were told there would be a separate, uninsured questionnaire fee of $250. The patient felt this was not disclosed upfront and described the situation as deceptive, choosing not to proceed and later being billed to insurance with a remaining copay. The core complaint is not the presence of a separate fee per se, but the timing and manner of disclosure, with the implication that transparency about costs should occur before moving into the assessment process.

Other reviews express frustration with how communication and billing are handled more broadly. A prominent negative post describes the administrative channels as "atrocious," with the doctor portrayed as unprofessional and rude. Issues cited include delays in addressing adverse medication reactions, the failure to post test results promptly, and a pattern of inconsistent follow-up that undermines trust. Billing and payment disputes also surface, with patients recounting concerns about repeated claims of nonpayment or late submissions and the sense that financial concerns overshadow clinical care at times. Some reviewers feel their money is not well spent, or that the practice places a higher premium on payments than on continuity of care.

Concerns about privacy and confidentiality also surface in the reviews. One account describes a lack of privacy during a session, claiming the clinician was seeing another patient at the same time and then instructed the reviewer to wait outside, all of which left the reviewer feeling exposed and uneasy about who might overhear sensitive information. Another comment suggests privacy and confidentiality are not consistently prioritized, with references to rushed or overlapping activities that would be inappropriate in a therapeutic setting. While such reviews are not universal, they contribute to a climate of mistrust for some patients who value stringent privacy controls and predictable, discreet clinical environments.

Wait times and the logistics of scheduling also appear in several narratives as a recurring pain point. Even in instances where appointments begin on time or with a brief wait, reviewers recount experiences of long delays, late starts, or repeated issues with getting someone on the line when they call the office. A common theme is the mismatch between patient expectations (efficient, timely service) and operational realities (busy front desk staff, occasional phone delays, and the challenge of coordinating timely prescription refills). In some cases, patients feel their time is not valued, which clashes with the otherwise positive impressions of the clinicians' expertise and compassion.

In sum, the reviews present a nuanced portrait of Atlanta Psychiatric Medicine. For many patients, the practice delivers high-quality, empathetic psychiatric care through Dr. Rizvi and her team, with meaningful benefits in areas like trauma-informed care, personalized attention, and access via telemedicine. For others, the experience is marred by operational shortcomings: opaque or inconsistent billing practices, gaps in timely communication, privacy concerns, and frustrations with scheduling and wait times. The shared takeaway is that the clinical care can be exceptional and life-affirming, while the administrative and logistical experience can be frustrating enough to prompt accounts of dissatisfaction or to drive patients to seek care elsewhere.

This part of Roswell, Georgia offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple physicians, pharmacies, and hospitals located within a few miles, residents have easy access to healthcare services. Additionally, there are various dining options including fast food chains and sit-down restaurants like Olive Garden, providing plenty of choices for meals. For leisure activities, there are cafes like Starbucks and Panera Bread as well as theaters such as AMC DINE-IN North Point Mall 12 nearby. Parks like Morgan Falls Overlook Park also offer opportunities for outdoor recreation. When it comes to spiritual needs, places of worship like North Point Community Church and St Brigid Catholic Church are located within a short driving distance. Overall, this area provides a well-rounded community with essential services for senior living.

Physicians

• North Roswell Internal Medicine (0.2 miles)
• Resurgens Orthopaedics (2.3 miles)
• Thomas Eye Group - Roswell Office (2.3 miles)
• Alpharetta Pediatrics (2.6 miles)
• Harmony Pediatrics (2.7 miles)
• MRI & Imaging of North Fulton (2.8 miles)
• Southeastern Endocrine & Diabetes PC (3.2 miles)

Restaurants

• Chick-Fil-A (1.2 miles)
• McDonald's (1.3 miles)
• McDonald's (1.4 miles)
• Gate City Brewing Company (1.8 miles)
• Olive Garden (2 miles)
• McDonald's (2.3 miles)
• Wendy's (2.4 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.8 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.3 miles)

Hospitals

• North Fulton Regional Hospital (2.4 miles)
• North Fulton Hospital Cancer Center (2.4 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (3.2 miles)
• Panera Bread (3.8 miles)
• Starbucks (5.6 miles)
• Starbucks (7 miles)
• Starbucks (7.6 miles)

Theaters

• AMC DINE-IN North Point Mall 12 (3.6 miles)
• Movie Tavern Sandy Plains (3.8 miles)
• Regal Avalon (5 miles)

Parks

• Morgan Falls Overlook Park (5.5 miles)
• Harrison Park (6.4 miles)
• Union Hill Park (7.8 miles)

Places of Worship

• North Point Community Church (5.7 miles)
• North Atlanta Church of Christ (5.7 miles)
• St Brigid Catholic Church (5.9 miles)
• Congregation Etz Chaim (6.6 miles)
• First Baptist Church Woodstock (8 miles)
• Transfiguration Catholic Church (8.1 miles)