652 Coastal Highway 17 North, Midway, GA 31320
For more information about senior living options: (844) 490-3973
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Woodland Nursing Home and Rehab Facility in Midway, Georgia, emerges in shared stories as a place where care can be genuinely compassionate and professional, yet where communication, maintenance, and administrative responsiveness sometimes fall short. The reviews present a wide spectrum: some families sing the praises of dedicated teams who go above and beyond for residents, while others express frustration with phones that go unanswered, requests that seem to vanish into a void, and facilities that appear to be struggling with basic upkeep. Taken together, the accounts sketch a complex portrait of a facility that can deliver excellent clinical care in some cases, even as operational issues create real concern for others.
On the positive side, several reviewers highlight the depth and reach of the caregiving staff. They single out a full roster of professionals who contribute to a resident's wellbeing, including the director of nursing (DON), nurses, certified nursing assistants, speech therapists, occupational therapists, and the broader therapy team. One caregiver credited all of these professionals for taking great care of a loved one, praising the care they provided and expressing sincere gratitude from the family. Another resident and family member lauded the staff collectively as "the BEST," underscoring the impression that, when the care team is functioning well, residents receive attentive, knowledgeable, and compassionate treatment. There are explicit acknowledgments of teamwork and a sense that the residents are in capable, caring hands, with particular thanks offered to a physician by name for professional medical oversight.
The stories that celebrate the care team are complemented by a strong sense of appreciation from some families. A specific note from a family member named Mr. Bowie and his relatives expresses heartfelt thanks, not only for the day-to-day care but for the consistency and dedication they observed. The sentiment that "Woodlands have great staff that cares about the residents" further reinforces the view that, in many moments, the facility can deliver a positive experience for those who receive it, with gratitude directed toward the staff's commitment and warmth.
Yet alongside these affirmations, other reviews pull in the opposite direction, highlighting a frustrating gap between the quality of clinical care and the administrative or operational experience. A recurrent complaint is difficulty in reaching someone by phone and a perception that voicemails - often left for months - go unanswered. Several reviewers describe the front office as unprofessional or unresponsive, which compounds the distress of families who are trying to coordinate care, understand a loved one's status, or address urgent needs. In these accounts, the disconnect between clinical excellence on the floor and the communication practices at the office creates a troubling inconsistency in the overall experience.
The concerns about communication are sometimes tied to other concrete problems. One reviewer claims that the facility's phone service is currently nonfunctional due to an unpaid bill, a detail that translates into practical hardships like residents not receiving baths for a week and families feeling compelled to seek transfer to another facility. While these claims are specific, they reflect a broader worry: when basic systems fail - whether the phone lines or routine personal care tasks - the confidence built by good clinical staff can be undermined by admin or infrastructure problems. In short, the quality of care can feel at odds with the day-to-day experience of managing the facility.
Maintenance and facilities issues also surface in the reviews, emphasizing that the physical environment can impact perceptions of quality as much as the care itself. One pointed note asks when the roof, which has reportedly fallen in or caused leaks, will be repaired, arguing that it cannot be healthy for residents to endure ongoing rain intrusion. The writer recalls the place as having once been "real nice" and suggests that leadership has become unclear about who is responsible for repairs, urging decisive action to address the problem. These comments paint a sense of deterioration in the facility's infrastructure that can erode trust and comfort for families and residents alike.
Taken together, the reviews present a multi-faceted picture of Woodland Nursing Home and Rehab Facility. For families and residents, the strongest advocates emphasize the professionalism, dedication, and warmth of the caregiving staff, noting that the nurses, CNAs, therapists, and even doctors can deliver excellent, compassionate care. At the same time, other voices caution that the facility's administrative and operational layers - phone access, timely baths, responsiveness to voicemails, and facilities maintenance - need significant attention. The disparity among experiences suggests that outcomes may vary widely from unit to unit and shift to shift, and that the overall impression of the facility depends as much on administrative responsiveness as on bedside care.
Ultimately, the reviews suggest a facility with real strengths in clinical caregiving and personal attentiveness from many staff members, coupled with tangible concerns about communication channels, administrative responsiveness, and physical upkeep. Families who observe the staff's competence and kindness are understandably hopeful that the leadership will address the bottlenecks that hinder timely communication and maintenance. If Woodland can align its administrative operations with the high standard of care reported on the floors - ensuring reliable contact, prompt follow-through on requests, and timely infrastructure repairs - the overall experience for residents and families could reflect a consistently high level of trust, safety, and satisfaction.
Woodlands Health Care in Midway, GA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment for seniors to live independently while receiving the assistance they require.
The amenities at Woodlands Health Care are designed to enhance the residents' quality of life. There is a beauty salon on-site, allowing residents to maintain their personal grooming routines. Cable or satellite TV are available in each resident's room for entertainment purposes. Community operated transportation is offered for outings and appointments, ensuring that residents can easily access the services they need. A computer center with Wi-Fi/high-speed internet allows residents to stay connected with loved ones and engage in online activities. A fully furnished dining room provides restaurant-style dining experiences, while a kitchenette is available for those who prefer to cook their own meals. Additional amenities include a fitness room, gaming room, garden, small library, outdoor space, telephone access, move-in coordination services, housekeeping services, and wellness center.
Care services at Woodlands Health Care are provided by trained staff members who offer 24-hour supervision and assistance with activities of daily living. This includes help with bathing, dressing, transfers, and managing diabetes diets. Medication management ensures that residents receive their medications on time and as prescribed. Mental wellness programs are also available to support residents' emotional well-being.
Residents at Woodlands Health Care can enjoy a variety of activities and social opportunities. Concierge services are provided to assist with planning day trips and arranging resident-run activities. Fitness programs cater to different abilities and interests. Scheduled daily activities provide options for entertainment and engagement.
In terms of nearby amenities and services, Woodlands Health Care benefits from its location in Midway, GA. Two pharmacies are conveniently located nearby for easy access to medications. One physician's office is also close by for medical care needs. Residents have a choice of four restaurants for dining out or ordering takeout. There are three places of worship nearby for spiritual support. And in case of emergencies, there is a hospital located conveniently close to the community.
Overall, Woodlands Health Care in Midway, GA offers a supportive and enriching assisted living community with a range of amenities and care services, as well as convenient access to nearby amenities and healthcare facilities.
Woodlands Health Care is located at 652 Coastal Highway 17 North, Midway, GA 31320 in Liberty County, Georgia
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