1509 Cedar Ave, Macon, GA 31204
To contact a resident: (478) 743-4678
For more information about senior living options: (866) 208-4318
Overall Review of Medical Management Health and Rehab Center
Pros
The reviewer notes that the facility has been great for her brother, with staff consistently answering questions when contacted.- Her brother is clean, shaved, and has had a haircut, and has come a long way since he first arrived.
- One reviewer had a wonderful experience, praising the staff as kind, caring and compassionate, and noting the facility is very clean.
Cons
The place is horrible.- An elderly resident was placed there against her will.
- The workers say she is not allowed to sign herself out.
- She never gets to see any daylight.
- The facility is the worst and most disgusting; it doesn’t deserve any stars.
- A resident’s room contained dirty clothes with maggots crawling out.
- The facility should be shut down; the staff are very unprofessional and the facility is unclean; residents are in bed at 3 pm with no activities.
- There is very poor communication between staff and between departments.
- The facility is poorly run, with bugs everywhere, unsanitary conditions, neglected patients, and some aides are rude and rough.
- The staff are very rude.
Review
This community is best suited for families that can commit to vigilant oversight and rapid escalation if concerns arise. The resident experience here is highly variable, with some caregivers delivering warmth and attention and others delivering neglect or chaos. When staff are portrayed as kind, responsive, and able to answer questions, it offers a glimmer of reliability, but those moments are not consistently sustained across the facility. For families that cannot visit daily or advocate vigorously, this setting becomes a high-risk choice with potential for significant disappointment.
Alternatives should be strongly considered for anyone prioritizing consistent safety, cleanliness, and transparent communication. Prospective buyers should compare options with stronger daily activity schedules, reliable housekeeping, and steadier staffing patterns. If the goal is predictable routine, dignified care, and proactive management, other facilities or in-home care arrangements are likely to deliver more dependable outcomes. This is not a facility to enter with limited backup plans or diminished capacity to monitor care.
The standout positives, when they occur, center on engaged staff who are reachable, a patient’s improvements in routine care, and periods when cleanliness seems to be prioritized. One review notes clear, regular communication with the family and visible progress in grooming and hygiene. Another entry highlights a clean facility and compassionate care. Those elements matter and can, in the right shift, offset some frustrations. However, they are not guaranteed, and they do not erase a pattern of more troubling reports circulating about day-to-day operations.
The most persistent concerns from multiple reviewers revolve around basic safety, cleanliness, and professional conduct. Reports describe unsanitary conditions, odors, and instances of neglect or rough handling. Several accounts mention residents left unattended for long stretches, with staff dispersed or unavailable, sometimes with staff distracted or outside the building. Claims of miscommunication between departments, rude or inattentive aides, and inconsistent enforcement of routines paint a picture of a facility where organizational gaps can translate into real harm for residents. The emotional impact of these conditions cannot be ignored by families weighing this option.
Practical decision guidance centers on due diligence and risk management. Families should request a current care plan and a detailed day-by-day schedule, observe the facility at different times of day, and verify staff-to-resident ratios during peak periods. Checking recent state inspections or CMS ratings, talking directly with frontline caregivers, and requesting a tour of bedrooms and common areas are essential steps. If serious concerns emerge during tours, evidence of pests, strong odors, or a lack of supervision, it's prudent to walk away or demand concrete, time-bound remediation commitments with signed accountability. A definitive plan for escalation, including transitions to other care settings if needs are not met, should be in place before any commitment.
In summary, this community presents a clear trade-off: there are glimpses of quality care and genuine compassion, but they are overwhelmed by pervasive reports of neglect, poor cleanliness, and management gaps. For families who can maintain rigorous oversight, set firm expectations, and prepare to pivot quickly if standards slip, there may be moments of acceptable care. For those whose priority is unwavering safety, consistent engagement, and dependable day-to-day operation, alternatives are strongly advised. In any case, discernment and a readiness to act decisively are the indispensable prerequisites before any admission.
100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Middle Georgia Regional (10 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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