Life Care Center Of Gwinnett

Pros

• Many families have expressed appreciation for the physical therapists, noting their effectiveness and dedication to patient rehabilitation.
• Some residents have reported that the food served at the facility is enjoyable and satisfactory.
• A few reviews highlight the cleanliness of individual rooms, indicating that they are well-maintained.
• Several families recognized certain staff members as friendly and pleasant, contributing positively to the care experience.
• One family praised the facility for effectively managing a resident's medical condition without transferring them to a hospital.
• The activities department has been commended for their efforts to keep residents engaged and uplifted during their stay in the facility.

Cons

• The staff at Life Care Center of Gwinnett lacks communication and fails to provide consistent information about patients’ health and discharge dates.
• Several reviews highlight issues with cleanliness, including reports of dirty rooms and unaddressed pest problems.
• Patients experience neglect, as evidenced by instances where they were left unattended for long periods or received inadequate care.
• The facility's administration is accused of covering up injuries and neglectful behavior rather than seeking proper medical attention for residents.
• There are complaints about the quality of food served, with many residents dissatisfied with their meals.
• Some staff members display a lack of empathy and rudeness towards residents, contributing to a negative environment.
• Concerns were raised regarding medication management, specifically instances where necessary medications were not administered, leading to patient harm.
• Families express frustration over poor communication from the social worker and difficulty in obtaining timely assistance or responses when issues arise.

Review

The Life Care Center of Gwinnett has elicited a spectrum of experiences from residents and their families, painting a complex picture of care quality, staff interaction, and overall facility conditions. On one hand, some family members have expressed gratitude for the therapy services provided, particularly highlighting the physical therapists’ dedication to rehabilitation efforts. A couple of reviews mention that patients received helpful exercise routines aimed at strengthening leg muscles after surgeries or accidents. One family member noted their mother’s positive experience with her pneumonia treatment in 2019, praising the nursing staff's kindness and attentiveness as pivotal in her recovery.

Conversely, multiple reviews recount alarming instances of neglect and substandard care. Families have reported serious concerns regarding the cleanliness of rooms and the attentiveness of the staff. One reviewer described finding roaches and trash during visits, expressing disappointment in not only the room’s hygiene but also in how these issues were addressed by administration. Reports indicate that some rooms were so dirty that family members took it upon themselves to clean them up on their visits—a distressing scenario for any loved one in a caregiving facility.

Families navigating the health challenges faced by their loved ones have frequently cited communication breakdowns with staff as a significant issue. Reviews highlight instances where families learned about critical information like COVID-19 diagnoses after they were already exposed, and where timely updates regarding patient status appeared to be inconsistent or absent altogether. Several people mentioned feeling uninformed when it came to discharge plans or when there was an urgent need for medical attention; this lack of communication added undue stress during already difficult times.

Moreover, some narratives suggest that care might have been compromised due to high turnover or insufficient staffing levels amid larger systemic issues birthed by the pandemic. Several individuals criticized certain staff members for being dismissive or unkind while claiming that many nurses seemed more concerned with merely collecting paychecks than delivering compassionate care. This sentiment resonates among those who witnessed their loved ones left unattended for extended periods or treated poorly due to factors such as staffing shortages.

In addition to concerns over individual patient care, reviews reflect dissatisfaction with facility policies surrounding medication management and medical oversight. In several accounts, residents experienced negative outcomes from inconsistent medication distribution—and on occasion—were discharged without necessary equipment or supplies needed for safe transitions back home. Such lapses raise questions about protocol adherence and regulatory compliance within Life Care Center of Gwinnett’s operational practices.

Despite these criticisms, it's worth noting that some families express genuine appreciation for aspects of care provided during their loved ones' stays at this facility. However, they often emphasize a need for greater transparency from administration regarding both resident welfare and institutional policies. The overarching theme derived from these reviews reflects a critical call for improvement across various areas: maintaining cleanliness standards should be non-negotiable; prioritizing sufficient staffing levels must take precedence; and cultivating empathetic interactions between caregivers and residents is essential for creating a supportive rehabilitative environment.

In summary, while there are notable mentions of commendable efforts made by certain staff members at Life Care Center of Gwinnett—particularly among physical therapists—the accumulating testimonials suggest systemic issues requiring urgent attention from management to ensure comprehensive quality care can be reliably delivered moving forward.

Restaurants

• Agavero Cantina (1.3 miles)
• Chick-Fil-A (2.3 miles)
• McDonald's (2.3 miles)
• Parkview High School Cafeteria Building D (2.5 miles)
• McDonald's (3.4 miles)
• Chili's Grill & Bar (4.2 miles)
• Bojangles' Famous Chicken 'n Biscuits (4.3 miles)

Pharmacies

• Walmart Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3.5 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)

Physicians

• Reagan Medical Center (2.5 miles)
• Family Medical Clinic (3.6 miles)
• Snellville Family Medicine: DeKalb Medical Physicians Group (4.2 miles)
• Ankle And Foot Centers Of Georgia (4.2 miles)
• Mahon Family Medicine (4.3 miles)
• Suburban Hematology-Oncology Assoc Pc (4.5 miles)
• Gwinnet Center for Outpatient Surgery (4.7 miles)

Parks

• Sweet Water Park (3.2 miles)
• Mountain Park Park (3.4 miles)
• McDaniel Farm Park (5.4 miles)
• Alexander Park (5.7 miles)
• Shorty Howell Park (6.2 miles)
• Almost To The Top Of Stone Mountain (6.6 miles)
• Stone Mountain Park (6.6 miles)

Places of Worship

• St Stephen The Martyr (3.2 miles)
• Mountain Park First Baptist Church (4.2 miles)
• Mountain Park United Methodist Church (4.3 miles)
• Lilburn Alliance Church (4.4 miles)
• Bethany Baptist Church (4.5 miles)
• First Baptist Church-Duluth (6.7 miles)

Theaters

• SMG Duluth (4.5 miles)
• AMC Classic Snellville 12 (5 miles)
• Amc Sugarloaf Mills 18 (6.2 miles)

Cafes

• Panera Bread (5.1 miles)
• Starbucks (5.4 miles)