Jonesboro Nursing And Rehabilitation Center

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  • Interior

    A cozy living room featuring a black leather sofa, decorative pillows, a wooden coffee table with fruit and decor items, framed artwork on the walls, ambient lighting, and a potted plant.

  • Decor

    A modern dining and living area with stylish decor and furnishings.

  • Building

    A building entrance with columns and landscaped gardens.

  • Bedroom

    A well-organized hospital room with two beds and medical equipment.

  • Trees

    A sunny outdoor area with benches, shrubbery, and a building entrance.

  • Dining

    A brightly lit dining area with round tables covered in blue tablecloths and elegant chandeliers hanging from the ceiling.

  • Minimalist

    A modern, minimalist bedroom with stylish decor and neutral colors.

Jonesboro Nursing And Rehabilitation Center

2650 Highway 138 Se, Jonesboro, GA 30236

For more information about senior living options: (844) 490-3973

2.8 from 100 reviews
5 stars
38
4 stars
7
3 stars
2
2 stars
6
1 stars
47

Skilled Nursing Facility

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    Overall Review of Jonesboro Nursing And Rehabilitation Center

    Pros

    • pro The facility is amazing, with care, management, and staff described as outstanding.
    • pro The nursing facility is very clean and responsive, and the staff genuinely care about residents.
    • pro The rehab team is amazing, and the therapy department helps residents get back on their feet.
    • pro The nursing staff is friendly, knowledgeable, and attentive to residents' needs.
    • pro The staff treated residents like family and provided compassionate care.
    • pro Jonesboro Nursing and Rehab is a great facility with caring and capable staff.
    • pro The therapy team is excellent, helping loved ones regain independence and return home.

    Cons

    • pro They claim the facility and its staff are crooks who debited a resident's account fraudulently.
    • pro They state the on-site doctor rarely sees residents and that state certifications are cleaned up only temporarily, not reflecting ongoing issues.
    • pro They allege staff lied to Medicare about a resident's ability to walk, leaving the resident misrepresented as able to walk.
    • pro They report severe sanitation and safety problems, including roaches, dirty food trays, non-working call bells, and serving faucet water instead of proper water.
    • pro They describe neglect and disrespect, such as nurses laughing at a soiled patient and leaving a patient in a chair for hours, contributing to multiple cardiac events.
    • pro They claim staff refused to assist with transport or loading, causing injury or delaying necessary medical care and medications.
    • pro They say the facility prioritizes insurance payments over resident care, keeping family members in bed to maximize billing.
    • pro They warn others not to send loved ones there.

    Review

    The collection of reviews presents a striking and persistent divide in how this nursing facility and its related centers are experienced by residents, families, and former patients. On one end, there are numerous heartfelt accolades: stories of compassionate care, spotlessly clean surroundings, responsive management, and staff who feel like extended family. On the other end, there are urgent, scathing warnings from those who allege fraud, neglect, harmful mismanagement, and dangerous conditions. Taken together, the writings sketch a landscape where the same place is described in almost opposite terms depending on who is telling the story, when, and under what circumstances.

    Many reviewers speak glowingly about the care environment. They praise the staff for kindness, attentiveness, and genuine concern for residents. Words like "amazing," "caring," and "they actually care about the residents" recur with frequency. The rehab teams in particular are singled out for praise: therapists described as excellent, patient, and effective at helping residents regain function. Several accounts recount patients making real progress under therapy, sometimes returning to daily activities with renewed independence. Family members repeatedly express appreciation for nurses, CNAs, and administrators who take time to explain procedures, coordinate care, and provide emotional support to residents and their families. A common thread is the sense that, in many cases, residents feel seen and valued, and that positive experiences hinge on the visible dedication of therapists and nursing staff.

    Beyond individual acts of kindness, some reviews emphasize the overall environment and outcomes. There are stories of loved ones recovering mobility after rehab, of elderly relatives who felt respected and treated with dignity, and of instances where patients returned home stronger or more capable than expected. Positive comments occasionally acknowledge promise in administration and a willingness to invest in facility improvements, even when other reviewers point to ongoing issues. In a few anecdotes, visitors describe major improvements over time - renovations, better communication, and a more cohesive care team - leading to strengthened trust in the facility.

    Yet the word "do not" appears with alarming regularity in many complaints. A sizable portion of reviews warns families not to send their loved ones to this facility, with strong language about fraud, manipulation, and dangerous practice. Some ex-residents or family members allege that money was improperly debited from accounts and describe attempts to reverse charges as unresolved or mishandled. Several accounts claim that staff or doctors provided inaccurate notes to Medicare, misrepresented a patient's mobility, or otherwise manipulated records to secure favorable insurance outcomes. These comments often accompany broader accusations that the facility's leadership and financial practices put residents at risk and place heavy burdens on families who must fight to obtain fair treatment and reimbursement.

    There are explicit, vivid allegations of unsafe and unsanitary conditions. Reviews describe roach infestations, unclean rooms, and poorly maintained facilities. In one account, the patient's family member recalls being told one thing by a nurse while witnessing another practice, such as seeing faucet water served to a patient when a plan called for something else. Others recount delayed or missing medications, inappropriate or unprescribed medications, and insufficient assistance with basic needs. The tone in these sections is urgent and emotional, with families recounting the distress of watching a loved one suffer or endure discomfort due to avoidable lapses in care. Some reviewers recount calls for help that were not answered promptly and stories of caregivers appearing indifferent or dismissive when residents asked for relief.

    Several entries focus on the care of patients with serious medical needs - stroke survivors, amputees, and those with complex mobility challenges. In these narratives, the quality of rehab varies dramatically from one resident to another, sometimes within the same family's experience. There are accounts of excellent therapists helping patients reclaim function, contrasted with other accounts in which residents felt their progress was hindered by inconsistent treatment, missed sessions, or a lack of coordination between therapy teams and medical staff. Some patients describe feeling rushed or misinformed about their treatment goals, while others commend therapy for providing structured progress and clear milestones that helped families see real improvements.

    The financial and bureaucratic aspects emerge as a significant source of frustration in several reviews. Families describe tangled interactions with insurers, Medicare, and various care coordinators. There are mentions of miscommunications between the facility and insurance providers, delayed authorizations, and claims that the facility or its representatives made or accepted misleading statements to Medicare or other payers. In some notes, families express the heavy burden of out-of-pocket costs when coverage does not align with the resident's actual care needs. The sense conveyed is that even when clinical care is good, the administrative and financial experiences can be maddening, chaotic, and costly, adding to the stress families already feel when their loved ones are in rehabilitation and recovery.

    The reviews also reveal a persistent tension between outward appearances and systemic issues. Observations about cleanliness, safety, and patient handling sit alongside reports of administrative turnover, pressures on staff, and calls for more thorough state oversight. Several accounts mention state inspections or recertification visits and describe facilities briefly improving under scrutiny, only to revert to previous patterns afterward. The contrasting narratives - some praising a facility's responsiveness and others warning that state oversight does not guarantee ongoing quality - underscore a broader question about consistency, accountability, and the true baseline of care residents can expect.

    In sum, these reviews paint a complex portrait of a facility and its related centers: a place where dedicated professionals can deliver compassionate, effective rehab and patient-centered care, while simultaneously facing serious criticism over safety, honesty, and reliability in other parts of the operation. Families weighing where to place a loved one are encouraged to conduct thorough due diligence - visit in person, talk to current residents and families, request meeting with the therapy and nursing teams, review state inspection reports, verify medication management practices, and clearly understand billing and insurance processes. The spectrum of experiences documented here cautions against assuming uniform quality and highlights the importance of tailored, transparent communication with care teams before making a decision.

    Features

    Housing

    • 129 resident community capacity 129 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (10 miles away) William B Hartsfield-Atlanta International (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Jonesboro Nursing and Rehabilitation Center is an assisted living community located in Jonesboro, GA. Our facility offers a wide range of amenities to ensure that our residents are comfortable and well taken care of.

    For our residents' convenience and enjoyment, we have a beauty salon where they can get pampered, as well as access to cable or satellite TV for entertainment. We also provide community-operated transportation for those who need assistance getting around. Our computer center allows residents to stay connected with their loved ones and the outside world.

    Mealtimes at Jonesboro Nursing and Rehabilitation Center are a treat with our spacious dining room offering restaurant-style dining. Residents can enjoy delicious meals prepared by our skilled staff. Those with special dietary restrictions are catered to with options available.

    Our facility is fully furnished, ensuring that residents have everything they need for a comfortable stay. For recreation, we offer a gaming room, small library, and scheduled daily activities to keep our residents engaged and entertained. Outdoor space and gardens provide opportunities for fresh air and relaxation.

    We understand that maintaining good health is crucial, so we offer a fitness room and wellness center for physical activity. Housekeeping services ensure that our residents live in clean and tidy surroundings. Private bathrooms provide privacy for personal care needs.

    At Jonesboro Nursing and Rehabilitation Center, we prioritize the well-being of our residents with 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff provides medication management to ensure the health needs of our residents are met.

    Transportation arrangements are made both for non-medical purposes as well as for doctors' appointments. Move-in coordination helps new residents settle in comfortably.

    Nearby amenities include two cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals which provide additional convenience and accessibility for our residents.

    Overall, Jonesboro Nursing and Rehabilitation Center offers a comprehensive assisted living community where residents can enjoy comfort, care, and a vibrant lifestyle.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (1.3 miles)
    • CVS Pharmacy (2.4 miles)
    • CVS Pharmacy (3 miles)
    • CVS Pharmacy (3.5 miles)
    • Walgreens (3.5 miles)
    • Walgreens (4.3 miles)
    • Moye’S Pharmacy (4.6 miles)

    Restaurants

    • McDonald's (1.4 miles)
    • McDonald's (1.4 miles)
    • Arby's (1.9 miles)
    • McDonald's (1.9 miles)
    • Chick-Fil-A (2 miles)
    • Chick-Fil-A (2.2 miles)
    • Zaxby's (2.8 miles)

    Physicians

    • Peachtree Vascular Specialists, PC (1.7 miles)
    • Village Overlook (2.2 miles)
    • Primary Medical Care PC (2.6 miles)
    • Kelly Rich, MD (2.8 miles)
    • Clayton Eye Center (2.8 miles)
    • For Eyes (3.4 miles)
    • Hicks David W DDS (4.3 miles)

    Theaters

    • AMC Southlake 24 (2.3 miles)

    Cafes

    • Eat More Korean (2.4 miles)
    • Starbucks (5 miles)

    Parks

    • Memorial Park (4.3 miles)
    • Forest Park Recreation & Parks (6.6 miles)

    Hospitals

    • Children's Healthcare (4.6 miles)
    • Southern Regional Health System (5.7 miles)
    • Labor & Delivery (5.7 miles)

    Transportation

    • U-Haul Mobility & Storage at Eagles Landing (5.9 miles)

    Places of Worship

    • New Macedonia Baptist Church (6.5 miles)

    Frequently Asked Questions

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