Grandview Health Care Center - Jasper
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618 Gennett Drive, Jasper, GA 30143
For more information about senior living options: (844) 490-3973
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Grandview's compassionate staff are praised for making up for the facility's shortcomings. The staff at Grandview cared for Ila Mae and truly loved her. The administrative office, nursing staff, nursing aides, physical therapy unit, and meal coordinator were described as professional and experienced. Rehab care at Grandview was described as excellent with attentive care and good meals. A reviewer gave Grandview a five-star rating.
The facility withheld food from a patient while staff laughed at her. A bedridden patient was left for up to two hours in a urine-soaked bed, and the place was described as not clean with unkind staff. A dementia patient was kicked out before being checked in, family contact was lost for hours, and the patient's clothes, belongings, and portable oxygen were kept or stolen. The admissions and administrative staff were described as lacking compassion and as the absolute worst. The facility had an ungodly smell and unsanitary cleaning practices, including using the same rag to clean the bathroom and counters. A nurse was encountered with attitude and insufficient care, with delays and little guidance for the family. The facility was described as very unprofessional, with care and staffing deemed awful. A diabetic patient was served barbecue chicken (barbecue sandwich), fries, and ice cream contrary to orders. A great-grandmother was severely dehydrated and not adequately treated for an infection, with poor communication to the family.Grandview Healthcare, which has since changed its name to Jasper Point in some accounts, emerges in a wide range of experiences. Some families praise the facility for compassionate, capable care and for staff who go above and beyond, while a large number of other reviews describe alarming neglect, poor management, and unsettling conditions. The juxtaposition is stark: at one end, reviews highlight empathetic front desk staff, CNAs, LPNs, RNs, therapists, social workers, and administrators who seem to care deeply; at the other, accounts of withholding meals, dirty rooms, rude admissions processes, and a sense that the facility is overwhelmed and mismanaged.
One of the most distressing episodes centers on a resident named Betty, where the writer alleges that Betty was intentionally denied meals while others received their food. According to the account, the meal cart came out and Betty received nothing. The writer says they asked about her food multiple times, only to be told not to worry about it, while Betty cried and begged for nourishment and staff members stood by and laughed. The severity of the experience is underscored by a claim that a therapist in the emergency room later described it as the worst case of neglect she had ever seen. The reviewer claims that, despite trying to visit, they eventually became ill and could not be there, and that Betty's needs were ignored during their absence. The post also notes that the facility reportedly changed its name to Jasper Point but maintained the same staff and director, implying a continuity of care issues beyond branding.
Another harrowing incident involves a dementia patient who allegedly was "kicked out" before even being checked into a room, and whose family says they lost contact for hours because the facility didn't notify them. The patient's clothes, belongings, and portable oxygen were kept by the facility, and the family laments the inability of the staff to handle even basic patient transitions. The tone is of heartbreak and anger: care was difficult to obtain, communication was poor, and the family felt betrayed by the apparent mismanagement of personal property and patient placement.
Admission experiences also draw strong reactions. Several reviewers recount chaotic or unsatisfactory admissions processes, including unhelpful admissions coordinators who failed to communicate required information or anticipated steps for review. One account even describes arriving with a diabetic patient: multiple staff members were unaware of his arrival, there was little to no nursing coverage in sight for the first hour, and the patient's room reportedly contained blood and food on the bed rail, with dirty sheets. The reviewer compared the environment to a place that should not be trusted to look after a vulnerable loved one, prompting a rapid decision to leave. Complaints extend to a persistent smell described as urinal-like and to concerns about cleanliness and the use of shared cleaning rags in patient rooms.
Yet alongside these negative experiences, there are persistent notes of professionalism and compassion by some caregivers. A reviewer who was admitted for rehabilitation for about three weeks describes the staff - administrative, nursing, aide, physical therapy, and meal coordination - as professional and experienced, noting that proper protocols were followed during the Delta variant period. Another account expresses heartfelt gratitude to the staff for care and support, describing the team as "above and beyond" and highlighting loyal, compassionate interactions from various roles, including front desk personnel, CNAs, LPNs, RNs, therapists, social workers, and the director of nursing. A different family member recalls a caregiver named Ila Mae and states that the staff truly loved her, with the family expressing deep appreciation to everyone involved.
There are also strongly positive individual testimonials that focus on the recovery and rehabilitation experience. One reviewer, after a month of rehab, reports excellent care, good food, and attentive staff who contributed to successful rehabilitation. Another recounts a positive visit where their mother, though in rehab for a short time, felt well-treated and said she really liked the staff. The sentiment in these accounts is that, when the facility has adequate staffing and supportive professionals present, patient care can be responsive, respectful, and effective, and families can feel reassured during a stressful period.
The narrative is further complicated by comments that feel nearly opposite in tone. Some reviews characterize the facility as unprofessional and poorly managed overall, with accusations of frequent drama and a general sense that the place is chaotic or uncaring. A particular comment labels the entire administrative culture as "the absolute worst," citing the admissions process and lack of communication as examples. Other reviewers push back on that portrayal, saying that while no facility will be perfect and some issues are understandable under the strain of caregiving, the staff - when recognized and supported - can be compassionate and dedicated, and that personal connections with caregivers can make a meaningful difference in a resident's experience.
Taken together, the collection presents a facility that operates with notable inconsistency. Several families report frightening lapses in care, neglect, mismanagement of patient belongings, and unsanitary conditions, sometimes during critical moments of frailty or recovery. Yet other families recount positive, even exemplary experiences, where staff members demonstrated professionalism, tenderness, and competence across multiple disciplines. The contrast suggests a facility that is capable of delivering high-quality, compassionate care, but one whose performance appears highly variable - dependent on shifts, staffing levels, and perhaps the particular personnel on duty.
For anyone considering this facility, the mix of reviews highlights the importance of thorough in-person visits, proactive communication with administration, and careful monitoring of a loved one's daily care. Families are advised to observe cleanliness, check for consistent nutrition, verify that a clear plan for rehabilitation or medical needs is in place, and advocate for timely updates about the patient's status. The stories also serve as a reminder of the powerful impact that dedicated staff can have on a resident's well-being, and of the ongoing need for accountability and quality improvements in long-term care settings.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Grandview Health Care Center is an assisted living community located in Jasper, GA. We pride ourselves on providing exceptional care and a comfortable living environment for our residents.
Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can receive haircuts and other salon services. Our residents can enjoy their favorite TV shows with cable or satellite TV in their private rooms. Community operated transportation is available for those who need assistance getting around town. We have a computer center where residents can stay connected with loved ones through email and social media.
Meals are served in our elegant dining room, providing restaurant-style dining experiences with specially prepared meals to accommodate any dietary restrictions. Our fitness room allows residents to stay active and maintain their physical health. The gaming room provides a space for fun and socialization among residents.
We understand the importance of outdoor spaces, which is why we have a garden where residents can spend time enjoying the fresh air and nature. Housekeeping services ensure that each resident's living space remains clean and tidy.
For those who prefer quiet activities, we have a small library stocked with books for reading enjoyment. A telephone is provided in each resident's room for easy communication with family and friends. Our wellness center offers various programs to promote mental well-being.
High-speed internet access is available throughout our community, allowing residents to stay connected online.
In terms of care services, our dedicated staff is available 24/7 to provide assistance with daily living activities such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always just a button-push away for added peace of mind. Medication management services are provided to ensure that each resident receives their medications as prescribed.
Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments, ensuring that residents can access necessary healthcare services conveniently.
Additionally, we offer a variety of activities to keep our residents engaged and entertained. Our concierge services are available to help residents with various tasks and provide assistance when needed. Fitness programs and scheduled daily activities provide opportunities for exercise and socialization. Planned day trips allow residents to explore the surrounding area, while resident-run activities foster a sense of community involvement.
Our convenient location offers easy access to nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals.
At Grandview Health Care Center - Jasper, we strive to create a warm and welcoming environment where our residents can enjoy a fulfilling retirement while receiving the care they need.
Grandview Health Care Center - Jasper is located at 618 Gennett Drive, Jasper, GA 30143 in Pickens County, Georgia
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