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1 from 1 review
Skilled Nursing Facility
Overall Review
Pros
A few caring CNAs at Hartwell provided excellent support and made a positive impact on residents' well-being.
Some staff members demonstrated genuine compassion and dedication to their duties, enhancing the care experience for residents.
The facility had the potential for improvement if management prioritized accountability and effective communication with nursing staff.
Cons
The administrator, director of nursing, and assistant director of nursing failed to address documented medication errors and untreated medical conditions.
Investigations into the issues were superficial and resulted in cover-ups that favored management.
Floor nurses acted like robots, focused solely on passing medications rather than providing proper care.
Management, including shift nursing supervisors, were unaware of the problems occurring on the floor.
There was a lack of accountability among the staff, allowing them to act with impunity.
Residents were denied the right to go to bed early when feeling unwell, prioritizing meal times over patient comfort.
Many formerly caring CNAs who provided good service are no longer employed at the facility.
Review
The experiences shared regarding Hartwell raise significant concerns about the quality of care provided within the facility. Multiple reviews highlight a troubling pattern of medication errors and untreated medical conditions that were allegedly reported to key management figures, including the Administrator, Director of Nursing, and Assistant Director of Nursing. Despite these reports, it appears that investigations into these serious issues were superficial at best, with findings being manipulated or omitted to protect the institution rather than address the problems mentioned.
One alarming aspect noted in these accounts is the apparent lack of accountability among management and staff. The floor nurses, described as being "programmed to be robots," seem more focused on merely dispensing medication and following doctors? orders than on delivering compassionate and individualized patient care. This mechanized approach not only undermines the nursing profession but also compromises patient safety and well-being. Moreover, it raises questions about whether such a system can adequately respond to emergencies or provide support when patients express discomfort or a desire for rest.
The culture within Hartwell seems entrenched in neglect, where management may not even be fully aware of what occurs on their units. Shift supervisors appear disconnected from day-to-day operations, leading to a work environment where staff feel they can operate without oversight. Such dynamics create an atmosphere ripe for mismanagement and malpractice, which ultimately places patients at risk. This disconnect between administration and frontline caregiving staff exacerbates existing issues ? without strong leadership committed to transparency and ethical standards, systemic problems are likely to persist.
Patients like those highlighted in the reviews can find themselves in particularly vulnerable positions when their basic needs go unrecognized or unmet by caregivers who are not fully engaged in their roles. One poignant example presented involved a loved one who wished to retire early for bed due to feeling unwell but was denied this simple comfort until after supper had been served. Situations like these illustrate how institutional rigidities can overshadow compassion ? often forcing residents into uncomfortable positions rather than accommodating their rightful requests for care and rest.
While there have been mentions of some caring Certified Nursing Assistants (CNAs) who genuinely took pride in their work and demonstrated empathy towards residents, it is disheartening that they no longer remain with the facility. Their departure only compounds existing challenges: dedicated personnel leaving because they cannot reconcile their values with those perpetuated by institutional practices signify deeper systemic flaws within Hartwell's structure. The loss of such individuals diminishes any potential for positive interactions?those moments where quality care could shine through amid larger operational failings.
Overall, those sharing these reviews caution future patients and families considering Hartwell as an option for care; it is imperative to be vigilant about the prevalent issues documented within its walls. The narrative painted by these testimonials reveals a community grappling with entrenched inefficiencies that threaten both resident health outcomes and overall trust in long-term healthcare facilities like Hartwell. As pressure mounts on institutions to improve protocols and prioritize patient-centered care environments over bureaucratic objectives, conversations must continue surrounding holding facilities accountable while simultaneously advocating for cumulative change across nursing home systems at large.
Features
Housing
92 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
The Hartwell Health And Rehabilitation is an assisted living community located in Hartwell, GA. This community provides a range of amenities and care services to promote the well-being and comfort of its residents.
Residents can enjoy a variety of amenities including a beauty salon, cable or satellite TV, a computer center, and a gaming room. There are also opportunities for physical fitness with a fitness room and outdoor space available. For relaxation and socialization, there is a small library and restaurant-style dining option. High-speed internet is also provided throughout the community.
Care services offered include 24-hour call system and supervision to ensure the safety of residents. Staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration. The community offers special dietary options, including diabetic diets, to support residents' health needs.
In terms of activities, residents can take advantage of concierge services for assistance with planning day trips and resident-run activities. There are also scheduled daily activities to keep residents engaged and entertained.
The location of Hartwell Health And Rehabilitation offers convenient access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, and hospitals ensuring that residents have easy access to various resources in the surrounding area.
Overall, the Hartwell Health And Rehabilitation provide a comfortable and supportive environment for seniors looking for assisted living services in Hartwell, GA.
Nearby Places of Interest
Hospitals
Hartwell Health Care Center (0 miles)
Ty Cobb Healthcare Systems (10.9 miles)
Physicians
Hartwell Family Practice (0.1 miles)
Women's Health Specialists of NE GA (0.2 miles)
Anthony Wayne Daws (0.2 miles)
Royston Medical Associates PC (10.7 miles)
Family First Healthcare of Northeast Georgia (10.8 miles)
Hartwell Health And Rehabilitation on seniors.fyi includes 9 photos including images showing decor, landscaping, exercise equipment, dining, interior, building, outdoor, healthcare, and more.
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Hartwell Health And Rehabilitation photos
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Interior
Decor
Building
Architecture
Bedroom
Dining
Outdoor Seating
Exercise Equipment
Rehabilitation
Interior
Decor and Paintings
Bedroom and Painting
Dining
Landscaping, Building, and Outdoor
Architecture, Grass, and Tree
Exercise Equipment
Outdoor Seating, Porch, Brick Wall, and Rocking Chairs