Information last verified:
360 South River Road, Franklin, GA 30217
For more information about senior living options: (844) 490-3973
The staff is caring and attentive from administration to the kitchen staff, treating residents with dignity and respect. The facility is clean and well maintained, with a neat and orderly environment. The rehab program is dedicated to helping residents recover and return home, showing genuine care. The therapy staff, led by Leanne, provides exceptional care and notable progress. Families would recommend PruittHealth Franklin for rehab and long-term care due to the quality of care. The nurses and CNAs are consistently kind, professional, and supportive. Management and administration are responsive and go above and beyond to ensure smooth transitions.
The reviewer would not recommend this facility to anyone. A resident was left sitting in her own feces for days, requiring a family member to clean her. The care was described as unsafe and poorly managed, including missing orders after admission and a hospital readmission. Family members were not informed when a resident was moved to another room. The building is old and depressing, with frequent staff turnover and inconsistent bathing. At least one reviewer labeled the place a "living hell." Staffing is insufficient for the patient load; nurses are good but there are not enough. A CNA trainee described the facility as nasty, with poor hygiene and lack of basic resident care.PruittHealth Franklin in Franklin, GA is best suited for families seeking dependable rehab and long-term care in a setting that values dignity, clean surroundings, and steady, hands-on therapy. The community shines for loved ones who need structured daily care combined with focused rehabilitation after surgery or illness, including hip replacements, and for residents with dementia who benefit from patient, attentive staff and consistent routines. The facility earns high marks for kindness and a sense of being treated more like family than a number, with therapy teams and nursing staff delivering noticeable progress. For families prioritizing a clean, well-maintained environment and a culture of care where staff across all roles are accessible and supportive, this is a compelling option.
That said, certain realities make alternatives worth considering for some families. If a resident’s care plan hinges on a consistently high level of medical oversight, a newer building, or an environment that feels less institutional, other communities may better meet those expectations. Also, when concerns center on staffing stability, rapid communications, and transparent handling of admissions, room changes, or financial arrangements, it warrants a closer comparison with other nearby facilities. Those who require a higher degree of privacy, more extensive private-room options, or a setting that projects a more modern or less traditional nursing-home aesthetic may prefer other choices. In short, this is a strong fit where staff devotion and rehab-focused outcomes matter most; it may fall short for families chasing an ultramodern campus or consistently seamless administrative coordination.
The strongest advantages lie in the human side of care. Residents repeatedly benefit from nursing and CNA attentiveness, with caregivers described as kind, patient, and sincerely invested in individual progress. Families note that administrative teams, social workers, and therapy staff are approachable and responsive, contributing to smoother transitions and clearer communication. The rehabilitation program stands out, with patients showing real gains under therapy supervision, and staff members go the extra mile to support mobility, safety, and functional independence. Cleanliness and a neat environment underpin the daily experience, and many testimonials highlight a warm, respectful atmosphere where residents feel seen, valued, and treated with dignity. For families prioritizing measurable rehab gains and compassionate day-to-day care, these are decisive positives.
However, the experience is not uniformly flawless. Several reviews recount troubling lapses that cannot be ignored: instances where residents were left uncomfortable or unsafe, concerns about delays in following medical orders, and episodes of miscommunication or perceived inconsistency in care plans. There are mentions of room changes without timely notification, and questions about the thoroughness of routine caregiving tasks such as bathing in some cases. The building itself is described as older and more institutional in feel, which can affect mood and perceived quality of life for some residents who value a brighter, more contemporary ambience. Staffing patterns appear variable in certain shifts, and a subset of families report frustration with administrative processes around admissions, insurance coordination, and discharge decisions. While these reports exist alongside many positive experiences, they illustrate real risk factors for families to weigh.
The key question is how the strong rehabilitation focus and the devoted staff balance against these challenges. When therapy drives recovery and daily interactions are grounded in respect and warmth, many residents thrive and families feel reassured about progress and safety. The positive edges, clean facilities, dedicated nursing and therapy teams, transparent family engagement, and successful rehab outcomes, tunch up against the more troubling reports of inconsistency and older infrastructure. For a family where immediate rehab gains and a caregiving culture trump campus aesthetics and perfectly predictable administration, PruittHealth Franklin offers a practical, capable solution. For others, especially those who want a newer campus culture, highly synchronized clinical oversight, or a consistently flawless administrative experience, it may be worth examining alternatives side-by-side.
In making a decision, families should schedule thorough tours focused on real-time staff interactions, observe how therapy sessions are integrated with daily routines, and meet the admissions and social work teams to gauge responsiveness and clarity around financials and care planning. Ask about staffing levels on evenings and weekends, the facility’s current plans for capital improvements, and the process for addressing concerns when a care plan appears not to be followed. Inquire about how dementia care is managed day-to-day, the availability of private rooms or nearby respite options, and the approach to safety, bathing, and mobility support. If these conversations yield confidence in consistent, proactive management alongside compassionate care and proven rehab outcomes, PruittHealth Franklin becomes a strong, credible choice. If not, families should anticipate alternatives that align more closely with their priorities for environment, administration, and seamless care coordination.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Franklin in Franklin, GA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort, convenience, and well-being of its residents.
The community features a beauty salon where residents can pamper themselves and a computer center for those who enjoy staying connected online. There is a fully furnished dining room where delicious restaurant-style meals are served, accommodating special dietary restrictions. Housekeeping services are provided to maintain cleanliness, and move-in coordination is available to ease the transition process.
Residents can relax and socialize in the outdoor space or enjoy various recreational activities in the gaming room and small library. There is also a fitness room for those who wish to stay active and improve their physical well-being. The community operates transportation services for non-medical needs as well as arrangements for doctor's appointments.
For care services, Pruitthealth - Franklin ensures residents' safety with a 24-hour call system and supervision. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with diabetes diets and special dietary restrictions.
The community offers various engaging activities like fitness programs, scheduled daily activities, planned day trips, and resident-run activities to keep residents entertained and create a sense of community. Concierge services are also available for additional assistance.
Pruitthealth - Franklin is ideally located near parks, pharmacies, physicians' offices, restaurants, and places of worship. This makes it convenient for residents to access amenities outside the community while enjoying the peaceful surroundings of Franklin, GA.
With its excellent amenities, comprehensive care services, engaging activities, and convenient location near essential facilities, Pruitthealth - Franklin is truly an outstanding choice for seniors looking for assisted living options in Franklin, GA.
Pruitthealth - Franklin is located at 360 South River Road, Franklin, GA 30217 in Troup County, Georgia
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