Eastman Healthcare & Rehab
Save556 Chester Highway, Eastman, GA 31023
For more information about senior living options: (844) 490-3973
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There is a wide range of experiences shared about this facility, with many residents and families praising the warmth and attentiveness of the care team on one hand, and others voicing serious concerns about leadership, communication, and cleanliness on the other. Several reviews highlight a strong sense of community and regular, meaningful activities that make life there feel lively and engaged. One sister explained that she appreciates the presence of church services, art, singing, parties, and bingo, which help her loved one stay connected to a familiar rhythm and social life. She also spoke highly of the staff - describing them as wonderful and caring - and singled out the wound care nurses, especially Christie, for their professional competence. The office staff, particularly Mrs. Nancy, were noted as a big help, and the facility's approach of bringing psychologists in to talk with residents was mentioned as a thoughtful touch. What stood out to many families was the ability to receive timely updates over the phone about falls or changes in medication, which was particularly important given the reviewer's distance from the home.
In contrast, there is a starkly negative perspective from others who felt the place suffered from a lack of leadership and accountability. One reviewer bluntly labeled it as the worst place to work and urged job seekers to look elsewhere, citing a culture where people "just do as they please" and leadership seemed absent. This sentiment appears to reflect a broader concern about how the facility is run and how things are managed on a day-to-day basis, which some families felt directly impacted the quality and consistency of care.
Amidst the mixed views, several testimonials express strong, unequivocal praise for the care provided. A reviewer described the experience as "Awesome" and stated they could not be happier with the care their family member received, rating it 10/10 and recommending it to others. Another voice emphasized that much had improved over the years, describing the staff's kindness and professionalism as a constant. A family member who stayed with their uncle there said he was treated like family; they highlighted the Director as amazing, the dining staff as pleasant and patient with both visitors and residents, and the nursing staff as professional and helpful when they needed assistance. They also singled out the activities team for keeping their uncle engaged and enjoying his days, noting that the activities director and crew were "awesome."
Several entries reinforce a generally positive view of the facility's culture of care and engagement. One reviewer called the place "wonderful" due to the high level of care and attention given to residents, with particular emphasis on the lively and enjoyable activities department. This person stressed that activities are not only plentiful but fun, and they expressed a strong preference for this facility for their family member, signaling ongoing trust and commitment to the home.
Yet, there are clear and painful caveats raised by others. One family shared a very troubling account of how communication failures left them in the dark during a loved one's end-of-life period, noting that neither the administrator nor the social worker ever called to offer condolences or discuss final arrangements after their relative passed on hospice. They described a neighborly sense of responsibility in other homes but felt this facility did not reach out to the family in grief. The same reviewer noted that Compassion Hospice had reached out to confirm the passing, underscoring a perceived gap in the facility's family communication. The takeaway here is not just a single misstep but a pattern of missed connections that can be devastating to families during a difficult time.
Additional negative experiences touch on accessibility and responsiveness. A family member in another review reported that it was nearly impossible to get through on the phone and that multiple excuses were given for not allowing access to their husband. The lack of timely communication left the family feeling anxious and out of the loop, raising questions about how information is shared when a loved one's health or status changes. The sense of being left out of important updates appears to be a recurring theme for some families who feel the facility could do more to keep loved ones informed.
Quality of daily life for some residents also came into question in other troubling accounts. A grandmother's stay was marred by multiple issues attributed to staff performance: medicines not being administered on time, residents left sitting in urine for hours, and inadequate assistance with bathing. There were also troubling reports of belongings being stolen and, heartbreakingly, a family Bible being found damaged and discarded in the trash - an incident that deeply unsettled the family and called into question the level of respect and care for residents' personal possessions. These stories emphasize the potential consequences of lapses in caregiving and the trust families place in a facility to protect both the health and dignity of their loved ones.
Cleanliness and safety concerns also surface in several reviews. One account described rooms that were dirty, with people sitting on floors in hallways and an ongoing urine smell throughout the facility. Another reviewer mentioned an unreliable medication supply, with promises of doses that did not arrive as scheduled. Taken together, these details paint a picture of a facility that, for some residents, does not consistently meet basic standards of hygiene, comfort, and reliability - elements that are foundational to a positive long-term care experience.
In sum, the sentiments about this facility are deeply split. For many families, the staff's dedication, the breadth of programs, and the compassionate care they receive from certain individuals create a strong sense of trust and appreciation. They highlight the staff's responsiveness, the availability of on-site therapy and psychological support, and the meaningful engagement opportunities that help residents stay connected to life beyond routine medical care. For others, however, persistent concerns about leadership, communication gaps, careless handling of medications and personal belongings, and lapses in cleanliness and safety undermine confidence in the facility. The contrast between these experiences underscores the importance of continuous improvement, strong leadership, and consistent communication to ensure that every resident receives reliable, respectful, and comprehensive care.
Eastman Healthcare & Rehab is an exceptional assisted living community located in Eastman, GA. Our community offers a wide range of amenities and care services to ensure that each resident enjoys a comfortable and fulfilling lifestyle.
Our residents can take advantage of various amenities designed to enhance their overall well-being. From our beauty salon to our fully furnished accommodations, we strive to create a warm and inviting environment for our residents. Our outdoor spaces provide a serene setting for relaxation or socializing, while our gaming room and small library offer opportunities for entertainment and intellectual stimulation. We also provide high-speed internet access throughout the community, ensuring that residents can stay connected with friends and family.
At Eastman Healthcare & Rehab, we understand the importance of providing excellent care services. Our 24-hour call system and supervision guarantee that help is always available when needed. Our staff assists with activities of daily living such as bathing, dressing, and transfers, promoting independence and maintaining dignity. We also offer medication management and diabetes diet support for those with specific health needs.
Delicious meals prepared by our culinary team are served in our restaurant-style dining room, accommodating special dietary restrictions as needed. Residents can enjoy a variety of activities organized by our dedicated staff, ranging from fitness programs to planned day trips. Resident-run activities allow individuals to engage with their peers and build meaningful relationships within the community.
Our convenient location ensures easy access to essential services in the area. With several nearby pharmacies and physicians, residents can easily fulfill their healthcare needs. Additionally, numerous restaurants provide ample dining options for outings or family visits. Transportation arrangements are available both for non-medical purposes as well as transportation to doctors' appointments.
We understand the importance of spiritual well-being, which is why we have numerous places of worship nearby for residents to practice their faiths. Additionally, should there be a need for medical attention, there is a hospital conveniently located close by.
At Eastman Healthcare & Rehab in Eastman, GA, we are committed to providing a comfortable and fulfilling lifestyle for our residents. With our exceptional amenities, care services, and convenient location, we strive to create a supportive environment that promotes independence and enhances the overall well-being of each resident.
Eastman Healthcare & Rehab is located at 556 Chester Highway, Eastman, GA 31023 in Pulaski County, Georgia
Eastman Healthcare & Rehab on seniors.fyi includes 4 photos including images showing interior, wheelchair, minimalist, caregiver, healthcare, bedroom, and more.
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