Douglasville Nursing And Rehabilitation Center in Douglasville, GA

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Douglasville Nursing And Rehabilitation Center in Douglasville, GA

Information last verified:

4028 Highway 5, Douglasville, GA 30135

For more information about senior living options: (844) 490-3973

2.9 from 144 reviews
5 stars
53
4 stars
14
3 stars
3
2 stars
8
1 stars
66

Overall Review of Douglasville Nursing And Rehabilitation Center

Pros

  • pro John, the physical therapist, was absolutely amazing—patient, knowledgeable, and encouraging, helping residents regain strength and confidence.
  • pro The staff are compassionate, professional, and dedicated, providing care that makes residents feel safe and cared for.
  • pro Sydney is amazing and makes residents feel seen and heard.
  • pro Nedwin Pierre, the Social Service Director, is absolutely amazing and goes above and beyond for families.
  • pro The rehab department is top notch, with therapists who are kind, skilled, and motivating.
  • pro LaCharles Washington, the executive director, is caring, available, and helps keep families at ease with updates and support.
  • pro Evyonne, the social worker, listened, communicated, and helped coordinate progress and updates for families.
  • pro The private rooms and overall environment are positive features that support recovery and comfort.
  • pro The facility is consistently described as clean and smelling fresh, with a friendly, helpful staff.
  • pro The therapy and nursing teams are dedicated, attentive, and treat residents like family.
  • pro The admissions team is praised for making the process smooth and welcoming.
  • pro The center is often described as one of the best in the area for rehab and care.

Cons

  • pro They describe the facility as filthy, with roaches in rooms and bathrooms and a strong urine smell.
  • pro They say a family member was left in urine-soaked clothes and not helped for hours.
  • pro They allege the staff were unresponsive to call lights and failed to provide basic hygiene and care.
  • pro They claim essential therapies and medications were refused or delayed.
  • pro They state the building is old, dilapidated, and poorly maintained, with outdated bathrooms.
  • pro They describe the staff as unprofessional, rude, and inattentive, with management often unavailable.
  • pro They imply neglect led to deterioration or death for residents.
  • pro They accuse the facility of HIPAA/privacy violations, sharing patient information over the phone.
  • pro They warn others not to place loved ones there and say the place should be shut down.
  • pro They report chronic understaffing and overworked aides resulting in missed meds, turning, and inadequate monitoring.
  • pro They note unsanitary conditions such as dirty rooms, matted hair, and general neglect.
  • pro They recount poor communication and a lack of transparent updates about loved ones’ status.

Review

Douglasville Nursing and Rehabilitation Center is best suited for families prioritizing robust short-term rehabilitation and hands-on, compassionate care from therapy teams, paired with a willingness to stay actively involved in daily care planning. The rehab units garner consistent praise from families whose loved ones needed strengthening after surgery, strokes, or hospital stays; therapists are repeatedly commended for patience, expertise, and practical discharge planning. The vibe on the rehab side can feel genuinely supportive, and private rooms once available there add a meaningful comfort factor during recovery. The building’s age is obvious, and the ambiance isn’t polished luxury, but the core value rests in progress toward independence. For families that lean into daily oversight and clear, shared goals with clinicians, Douglasville can deliver meaningful gains and a credible path home.

Those considering alternatives should pay particular attention to the facility’s long-term care environment. A recurring thread in reviews is the variability in day-to-day nursing attention, with anecdotes of delayed responses, inconsistent hygiene practices, and occasional lapses in basic care. Several families describe staffing strains that translate into missed meds, postponed therapies, or insufficient turning and hygiene, problems that escalate when a loved one requires constant monitoring. For patients who need steady, predictable caregiving, a facility with a demonstrably tighter nurse-to-patient ratio and more uniform daily operations may be preferable. Families should also weigh the reported issues around cleanliness, odors, and pests in some wings, as these compromise comfort and overall well-being. If reliability and a consistently high standard of hygiene are non-negotiable, alternatives warrant serious consideration.

In balancing the positives and the negatives, the strongest pros for Douglasville rest with the rehab ecosystem and the people who anchor it. The rehab therapists, whether building strength after a stroke, supporting mobility, or preparing for discharge, are frequently described as patient, skilled, and encouraging, with notable contributors named for their impact. Social workers and admissions staff receive recurring praise for coordinating transitions, facilitating equipment needs, and maintaining lines of communication when questions arise. An approachable administration, particularly in moments of problem-solving, emerges in several testimonials as a stabilizing force. When a resident is pursuing recovery, these practical, hands-on strengths can offset some organizational wobbles, especially if families participate actively, attend care planning meetings, and seek timely updates on progress and goals.

Yet the cons are too prominent to ignore for families prioritizing safety and consistency. Understaffing is a central concern, manifesting as slow response times, missed reminders, and uneven attention to basic needs. Hygiene and environment problems surface in unmistakable ways, rooms that smell, the presence of pests in some areas, and reports of residents not being cleaned or cared for as often as required. Communication gaps recur: phone lines that aren’t answered promptly, care plans that aren’t updated in a timely fashion, and urgent changes not being communicated quickly to families. Medication errors and lapses in therapy scheduling appear in several accounts, sometimes culminating in hospital readmissions or treatment delays. Even when several staff members are praised for competence and kindness, the inconsistent baseline creates real risk for anyone with acute medical needs or fragile health.

For families navigating this decision, a practical, action-oriented approach is essential. Begin with a targeted tour that emphasizes the rehab unit, then press to meet the unit managers, social workers, and the admissions team to gauge consistency and access. Ask direct questions about nurse-to-patient ratios, call light response times, and how med administration is tracked and verified. Request recent inspection results and any corrective action plans, and seek concrete examples of how care plans are communicated to families in real time. If choosing Douglasville, insist on a clear discharge pathway: what happens when a patient is ready to go home, what home-health supports are arranged, and who coordinates transportation to follow-up appointments. Acknowledge improvements as a positive signal, but require ongoing accountability and regular updates so care remains aligned with medical needs.

The bottom line is clear: Douglasville Nursing and Rehabilitation Center can be a viable option for rehab-focused stays when the family commits to an active partnership with staff and insists on consistently high nursing standards alongside strong therapeutic care. The strongest outcomes tend to emerge on the rehab unit, where compassionate therapists, engaged social workers, and responsive leadership converge to drive real progress toward discharge. However, the facility’s long-term care environment presents serious, recurring concerns that require careful vetting and, in some cases, exploring alternatives with more uniform staffing, sanitation, and safety records. For those willing to stay engaged, document questions, and push for transparency, Douglasville offers a credible recovery pathway; for others, it may be wiser to weigh other nearby options where the care baseline feels steadier from week to week.

Features

Housing

  • 246 resident community capacity 246 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • William B Hartsfield-Atlanta International (21 miles away) William B Hartsfield-Atlanta International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Douglasville Nursing And Rehabilitation Center in Douglasville, GA is a top-rated assisted living community that offers a wide range of amenities and care services.

Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and there is also a computer center for those who wish to stay connected.

Meals are served in a spacious dining room with restaurant-style dining, and special dietary restrictions can be accommodated. Housekeeping services are provided, ensuring that residents can focus on enjoying their time in the community.

For leisure activities, there is a fully furnished gaming room and a small library for reading enthusiasts. Outdoor space is available for residents to relax and enjoy nature, while the fitness room and wellness center offer opportunities for physical activity and overall well-being. Wi-Fi/high-speed internet is also provided throughout the facility.

Care services at Douglasville Nursing And Rehabilitation Center include 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff members provide assistance with various daily tasks such as bathing, dressing, and transfers. Medication management is also available to ensure proper administration of medications. In addition, there is a mental wellness program aimed at promoting emotional well-being among residents.

Residents can engage in a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community's concierge services. The location provides easy access to cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals.

Overall, the Douglasville Nursing And Rehabilitation Center offers a comfortable living environment with excellent amenities and personalized care services to meet the unique needs of each resident.

Nearby Places of Interest

Restaurants

  • Subway (1.3 miles)
  • Farmer's Table (1.5 miles)
  • Chick-Fil-A (2.5 miles)
  • Red Lobster (2.6 miles)
  • Sea Breeze (2.7 miles)
  • Atlantic Buffet (3.2 miles)
  • Cracker Barrel (3.3 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (4.1 miles)
  • Walgreens (4.4 miles)
  • Apothecary Shoppe Pharmacy (4.7 miles)
  • Medicine Shoppe (4.9 miles)
  • Douglas Discount Drugs (5.4 miles)

Physicians

  • New Vision Optical (2 miles)
  • Kaiser Permanente Douglasville Medical Office (3.3 miles)
  • Boulevard Smiles (3.4 miles)
  • Nayak & Nayak: Nayak Mina MD (4.2 miles)
  • Wellstar Douglas Surgical Associates (4.2 miles)
  • Atlanta West Gastroenterology (4.2 miles)
  • Advanced Neurology Center (4.2 miles)

Parks

  • Hunter Park (3.7 miles)
  • Cochran Mill Nature Center (9 miles)
  • Gold Dust Park (9.2 miles)
  • Sweetwater Creek State Park (10 miles)
  • Stonewell Park (11.4 miles)

Theaters

  • Regal Arbor Place & IMAX (3.8 miles)

Cafes

  • Panera Bread (4.1 miles)
  • Starbucks (4.2 miles)

Hospitals

  • WellStar Douglas Hospital (4.8 miles)
  • Tanner Medical Center Newborn Nursery (8 miles)

Places of Worship

  • Church At ChapelHill (5 miles)
  • Lithia Springs United Methodist Church (10.2 miles)
  • Southern Baptist Convention (10.3 miles)
  • Atlanta West Pentecostal Church (10.8 miles)
  • Peachtree Community Church (10.9 miles)
  • Linked UP Church (12.1 miles)

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