Douglasville Nursing And Rehabilitation Center

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Douglasville Nursing And Rehabilitation Center

4028 Highway 5, Douglasville, GA 30135

For more information about senior living options: (844) 490-3973

2.4 from 34 reviews
5 stars
7
4 stars
4
3 stars
2
2 stars
4
1 stars
17

Skilled Nursing Facility

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Overall Review

Pros

  • pro Ms. Emily, Ms. Nedwin, and Ms. Keke provided exceptional care for patients, going above and beyond their duties to ensure their loved ones were well taken care of.
  • pro Evyonne, the social worker, demonstrated outstanding empathy and kept family members informed about their loved ones' progress.
  • pro The nursing staff at Douglasville Nursing and Rehab showed compassion and competence, providing a comforting environment during difficult times.
  • pro Many visitors noted the cleanliness of the facility and the friendly demeanor of both the staff and administration.
  • pro Recent changes in administration have led to a more welcoming atmosphere and improvements in patient care, as observed by families touring the facility.
  • pro Families expressed gratitude for positive experiences and indicated they would return to Douglasville Nursing and Rehab if needed in the future.
  • pro The physical therapy team received praise for effectively helping patients regain mobility after surgery or illness.

Cons

  • pro The facility lacked cleanliness and adequate care for patients, with staff being described as uncaring and irresponsible.
  • pro A patient experienced neglect, including going two days without medications and being left in soiled bedding overnight.
  • pro Communication issues were prevalent, with families not being updated about their loved ones' conditions or receiving timely responses from the staff.
  • pro A family member found their loved one incoherent and unresponsive after a 25-day stay, raising concerns about the quality of care received.
  • pro There were reports of understaffing, leading to poor patient supervision and inadequate attention to medical needs.
  • pro Multiple reviews indicated negative experiences related to miscommunication regarding a patient's status and necessary care procedures.
  • pro One reviewer stated they would never recommend the facility due to severe negative experiences with patient treatment and communication breakdowns.
  • pro A visitor witnessed staff members not adhering to safety protocols during the COVID-19 pandemic, indicating a lack of responsibility on the part of management.

Review

The reviews for Douglasville Nursing and Rehabilitation Center present a complex picture of the facility, oscillating between commendation for individual staff members and concerns regarding overall care quality. Several families expressed profound gratitude toward specific employees who provided exceptional care during difficult times. For instance, one review highlighted the exemplary service of Ms. Emily (Head Nurse), Ms. Nedwin (Social Worker), and Ms. Keke (Nurse), who went above and beyond in caring for a patient over three months, even coming in on their days off to ensure his well-being. This family felt immense appreciation for the dedication, concern, and patience demonstrated towards their loved one daily, noting that such efforts should be applauded as part of outstanding healthcare.

However, this praise stands in stark contrast to alarming accounts from other reviewers who reported distressing experiences regarding patient care at Douglasville. One individual recounted the heartbreaking moment they discovered their mother in her last stages of life without prior notification from the staff—a situation compounded by several other negative encounters leading up to that point. Such incidents raise significant concerns about communication practices within the facility and suggest systemic issues that potentially compromise patient safety and dignity.

Further grievances involved inadequate attention to patients' medical needs and lack of responsiveness from nursing staff. One review detailed how a mother-in-law's condition deteriorated noticeably during her stay, raising red flags about the monitoring protocols or general oversight provided by nursing personnel. The tale of another family member encountering confusion regarding treatment—missing eyeglasses and misinformation about mobility—underscores the apparent lapses in both care coordination and communication prevalent at Douglasville.

In contrast, there were also positive notes highlighting improvements within the facility since new management came on board. Some visitors remarked upon cleaner environments, an inviting atmosphere with smiling staff members, and responsive admission teams dedicated to enhancing visitor experiences—a sign indicative of positive changes stemming from recent administrative shifts. These sentiments indicate that while families have had contrasting experiences historically at Douglasville Nursing & Rehab Center, there is hope among some visitors for an upward trajectory resulting from these changes.

Nevertheless, not all feedback post-management change was encouraging; some reviews suggested ongoing staffing shortages which led to critical gaps in patient care continuity. A reviewer recounted harrowing instances where a loved one went without medication due to mix-ups amid understaffing conditions while enduring unsanitary situations despite being under specialized respiratory care—a disturbing narrative alarming enough to compel a family advocate into action against what they perceived as negligence in eldercare practices.

Ultimately, these varied perspectives provide essential insight into Douglasville Nursing & Rehabilitation Center’s operations: remarkable acts from certain dedicated caregivers exist alongside systemic failures needing urgent attention. While some families left with confidence in returning should additional rehabilitation services be required—thanks notably attributed to proactive individuals like Evyonne—the prevailing anxiety surrounding insufficient staffing levels or poor communication remains unresolved for many others looking for reliable elderly care options.

As prospective residents consider placements at Douglasville Nursing & Rehab Center or similar facilities across regions grappling with elderly care challenges influenced by staffing crises exacerbated by recent events like the pandemic—reviews indicating both personalized devotion alongside criticism serve as valuable beacons guiding families seeking compassionate environments conducive to healing rather than hindrance amidst vulnerable transitions experienced later in life.

Features

Housing

  • 246 resident community capacity 246 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

The Douglasville Nursing And Rehabilitation Center in Douglasville, GA is a top-rated assisted living community that offers a wide range of amenities and care services.

Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and there is also a computer center for those who wish to stay connected.

Meals are served in a spacious dining room with restaurant-style dining, and special dietary restrictions can be accommodated. Housekeeping services are provided, ensuring that residents can focus on enjoying their time in the community.

For leisure activities, there is a fully furnished gaming room and a small library for reading enthusiasts. Outdoor space is available for residents to relax and enjoy nature, while the fitness room and wellness center offer opportunities for physical activity and overall well-being. Wi-Fi/high-speed internet is also provided throughout the facility.

Care services at Douglasville Nursing And Rehabilitation Center include 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff members provide assistance with various daily tasks such as bathing, dressing, and transfers. Medication management is also available to ensure proper administration of medications. In addition, there is a mental wellness program aimed at promoting emotional well-being among residents.

Residents can engage in a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community's concierge services. The location provides easy access to cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals.

Overall, the Douglasville Nursing And Rehabilitation Center offers a comfortable living environment with excellent amenities and personalized care services to meet the unique needs of each resident.

Nearby Places of Interest

Restaurants

  • Subway (1.3 miles)
  • Farmer's Table (1.5 miles)
  • Chick-Fil-A (2.5 miles)
  • Red Lobster (2.6 miles)
  • Sea Breeze (2.7 miles)
  • Atlantic Buffet (3.2 miles)
  • Cracker Barrel (3.3 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (4.1 miles)
  • Walgreens (4.4 miles)
  • Apothecary Shoppe Pharmacy (4.7 miles)
  • Medicine Shoppe (4.9 miles)
  • Douglas Discount Drugs (5.4 miles)

Physicians

  • New Vision Optical (2 miles)
  • Kaiser Permanente Douglasville Medical Office (3.3 miles)
  • Boulevard Smiles (3.4 miles)
  • Nayak & Nayak: Nayak Mina MD (4.2 miles)
  • Wellstar Douglas Surgical Associates (4.2 miles)
  • Atlanta West Gastroenterology (4.2 miles)
  • Advanced Neurology Center (4.2 miles)

Parks

  • Hunter Park (3.7 miles)
  • Cochran Mill Nature Center (9 miles)
  • Gold Dust Park (9.2 miles)
  • Sweetwater Creek State Park (10 miles)
  • Stonewell Park (11.4 miles)

Theaters

  • Regal Arbor Place & IMAX (3.8 miles)

Cafes

  • Panera Bread (4.1 miles)
  • Starbucks (4.2 miles)

Hospitals

  • WellStar Douglas Hospital (4.8 miles)
  • Tanner Medical Center Newborn Nursery (8 miles)

Places of Worship

  • Church At ChapelHill (5 miles)
  • Lithia Springs United Methodist Church (10.2 miles)
  • Southern Baptist Convention (10.3 miles)
  • Atlanta West Pentecostal Church (10.8 miles)
  • Peachtree Community Church (10.9 miles)
  • Linked UP Church (12.1 miles)

Frequently Asked Questions

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