Carrollton Nursing & Rehabilitation

Pros

• The director of the therapy department at Carrollton Nursing and Rehabilitation Center participated in the care coordination meeting and focused on medication and safety, which pleased the family.
• The staff at Carrollton Nursing & Rehabilitation Center were helpful and friendly, providing a pleasant experience for the reviewer during their 14-day stay.
• The nurses at Carrollton Nursing and Rehab were caring and prompt in meeting the reviewer's needs, leaving them completely satisfied with their stay.
• The speech pathologist at Carrollton Nursing and Rehab identified issues with utensils for a patient and adjustments were made to meet their needs.
• One reviewer was very pleased with the cleanliness of the facility, as well as having different areas for patients to visit and participate in activities like bingo and church services.
• The staff at Carrollton Nursing & Rehabilitation Center were constantly calling the family with updates on their loved one's condition, showing good communication and concern.
• The reviewer appreciated the assistance from Carrollton Nursing & Rehabilitation Center in getting their mother-in-law approved for Medicaid, along with good food quality.
• Another reviewer mentioned that they had a delightful experience during their 14-day stay at Carrollton Nursing and Rehab, thanks to caring nurses, prompt CNA assistance, good food, and excellent physical therapy group.

Cons

• "They lied and said the transferring hospital didn’t give them what they needed to know to care for her."
• "They are rude everytime she asks for help, if she even gets an answer to her nurse call button."
• "Lost test results (multiple times), 'forgotten' medication."
• "There is feces and who knows what else on the walls, furniture and floor."
• "The admin is awful…specifically the DON. They are too busy playing on their phones to care about the staff and the patients needs."
• "They constantly ran out of patient meds."
• "It was hell for my family member there."
• "The first day he was there for 4 hours and had a terrible fall."
• "The insurance/rehab policy almost made it Impossible for us to move him to another place without forfeiting our benefits."
• "Their dining room was very nice... but they had different areas for the patients."

Review

Carrollton Nursing and Rehabilitation Center has garnered a range of reviews that reflect both deeply concerning experiences and some positive feedback, painting a complex picture of the facility. Numerous accounts share alarming incidents that highlight significant lapses in patient care, safety protocols, and overall cleanliness. Families expressing their distress recount numerous instances where their loved ones faced serious medical oversight. Some reports mention confusion and inadequate attention to medication administration, including cases where patients received the wrong medications or experienced long delays in receiving essential care. One particularly harrowing story described a patient who bled throughout the night due to negligence regarding her bandage, only for staff to disregard calls for help.

Many reviews point towards a systemic issue with staffing and communication within Carrollton Nursing and Rehabilitation Center. Family members frequently noted that nurses often appeared overwhelmed, servicing an alarming number of patients with minimal support?at times, one nurse for every 30 residents. This led to multiple reports of unaddressed needs where patients had difficulty getting timely assistance. Visitors recounted having to ask several times before receiving help with urgent requirements?one review even mentioned that a call light was turned off without addressing the patient's need.

The physical conditions of the facility were also highlighted as problematic in many reviews. Several complaints detailed unsanitary environments marked by unclean walls, furniture stained with feces, and peeling paint giving an impression of neglect. The absence of basic safety features?such as bed rails or alarms?further exacerbated concerns about resident safety; this lack led to multiple falls among residents, causing severe injuries such as fractures or incidents requiring drastic medical interventions like cauterization.

Conversely, there are testimonials praising certain aspects of Carrollton Nursing and Rehabilitation Center's operations. A few family members expressed satisfaction with specific therapeutic services available at the facility; one account lauded the therapy department's dedication during family meetings discussing patient care plans. Positive comments spoke about individual staff members being helpful and attentive despite overwhelming conditions at times; families appreciated being kept informed about their loved ones' health statuses.

Among those who had good experiences mentioned engagement activities available for residents, including church services on Sundays and recreational options like bingo sessions?a contrast to other reviews emphasizing more severe shortcomings in day-to-day social engagement opportunities for residents requiring additional mental stimulation during recovery periods.

Nevertheless, common threads persist across all feedback?the need for improved communication between shifts is frequently cited as influencing quality control in resident care significantly. Instances were reported where critical information regarding patients? conditions was not relayed effectively across nursing staff changes leading to conflicting treatment approaches or inadequate response times when needed most.

Overall, while some individuals have found solace in particular aspects of Carrollton Nursing and Rehabilitation Center?s offerings?from sizeable rooms accommodating larger beds to promising rehabilitation programs?the overarching sentiment underscores an urgent need for comprehensive improvements concerning sanitation standards, preventive measures against falls or infections, adequate staffing levels per patient ratio, consistent medication administration protocols accompanied by enhanced communication among healthcare providers sustaining confident trust from families seeking care for their loved ones amidst increasingly challenging circumstances in facilities like Carrollton.

Physicians

• Carrollton Nursing and Rehab (0 miles)
• Georgia West Imaging PC (3.6 miles)
• West Georgia Cardiology (3.9 miles)
• Carrollton Pediatric Clinic (3.9 miles)
• West Care Pediatric Clinic (3.9 miles)
• West Georgia Center For Diabetes & Endocrinology (4 miles)
• Infectious Diseases of West Georgia (4.1 miles)

Hospitals

• Total Renal Care (1.2 miles)
• Communication Partners (3.9 miles)
• West Georgia Infusion Center (4.2 miles)

Places of Worship

• Pleasant View Baptist Church (2 miles)
• In the Masters Hands Church (2.8 miles)
• Mount Holly Church of God (3.6 miles)
• Standing on Stone Ministries (4.3 miles)
• City Station (4.3 miles)
• Mt Zion United Methodist Church (4.9 miles)

Restaurants

• Jack's (2.2 miles)
• McDonald's (2.3 miles)
• Waffle House (2.3 miles)
• Chop Chop Takeout (2.7 miles)
• Kays Jamaican Cuisine (2.8 miles)
• Five Guys Burgers & Fries (3.5 miles)
• Highland Deli & Grill (3.6 miles)

Transportation

• West Georgia Regional Airport (CTJ) (3.1 miles)
• Enterprise Rent-A-Car (4.1 miles)
• U-Haul Neighborhood Dealer (4.5 miles)

Parks

• Safari Park (3.2 miles)
• Castle Playground (3.4 miles)
• East Carrollton Recreation Center (3.8 miles)
• John Tanner State Park (4.1 miles)

Pharmacies

• CVS Pharmacy (3.7 miles)
• Arrow Pharmacy (3.8 miles)
• Walgreens (4.2 miles)
• Haney's Drug Corner (4.2 miles)
• Brooke's Pharmacy (4.4 miles)
• Turner Pharmacy (4.4 miles)
• CVS Pharmacy (4.4 miles)

Cafes

• Starbucks (4.3 miles)

Theaters

• Regal Carrollton (4.4 miles)