233 Carrollton Street, Buchanan, GA 30113
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The feedback about this facility is a patchwork of strongly felt experiences, blending alarming claims of neglect and unprofessionalism with a rare note of appreciation for caregivers who apparently put heart into their work. Across the board, several reviewers describe a pattern of communication breakdown, safety concerns, and care that falls short of expectations. One reviewer paints a stark picture of a care team that failed to follow basic nursing orders, which led to a cascade of hazardous conditions and a painful consequence for a patient. The overall impression is that the setting struggles with accountability, consistency, and a culture that prioritizes resident well-being.
A particularly distressing account centers on the management of a man with a suprapubic catheter. According to this account, the nurses never wrote the order to change the catheter on a monthly schedule, and when the man complained of leaking, the situation escalated into a serious health risk. The description is vivid: during a catheter change, the rubber tube allegedly turned black, the drainage bag became laden with white sediment, and after attempting a change, the patient experienced a surge of red drainage. The reviewer asserts that the patient was subsequently sent to the hospital, implying neglect and dangerous lapse in standard care. Adding to the gravity, the reviewer accuses the nurse leadership of failing to supervise or perform basic wound care, and alleges that staff spent time away from their duties smoking rather than tending to residents. The organizational response, according to the reviewer, was to pressure the supervisor to resign, with administration claiming the individual was not a good fit, while ongoing shortcuts in care were claimed to persist.
In another thread of this narrative, the overnight nurse is described in equally harsh terms. The reviewer characterizes this nurse as mean, with a foul mouth, and notes that she routinely sought smoke breaks rather than attending to residents. This single perspective reflects a broader concern about professional boundaries, respectful interactions, and the daily demeanor of staff toward patients and families during night shifts. When combined with other statements about treatments being neglected or inadequately performed by nurses, it contributes to an impression of a facility where patient comfort and safety may be deprioritized during certain shifts.
There is also a family perspective that emphasizes communication gaps and procedural missteps. A mother staying for a five-night respite with her parent reports not remembering much herself, yet repeatedly attempted to reach a nurse or assistant to check on her loved one. She describes a complete lack of returned calls and absent reports, as well as logistical lapses like sending back the wrong clothes. The overall sentiment here is one of disappointment and frustration with basic information flow and respect for family members seeking updates, which can compound anxiety during a vulnerable time.
Amid these negative experiences, there is a counterpoint from a reviewer who initially tempered concerns due to online ratings but ultimately credits the facility with having a "biggest heart" and with taking good care of their father. This account acknowledges meaningful, compassionate care and gratitude for what was provided, offering a glimmer of balance in an otherwise troubled chorus. The reviewer's focus on the care delivered to a loved one suggests that despite systemic issues or inconsistent practices, there were moments when residents felt seen and valued by at least some staff members.
Several brief assessments add to the mosaic of impressions: phrases like "Nasty facility and rude staff" and "Not very clean" recur, signaling a common thread of dissatisfaction with both the environment and interpersonal interactions. Other comments emphasize a need for overhaul and improvements in daily operations, hinting at structural problems that extend beyond isolated incidents. The negative language points to an atmosphere in which residents and their families feel unwelcome or undervalued, raising questions about staff training, patient engagement, and overall facility culture.
Cleanliness, space, and available amenities also emerge as recurrent themes. A number of reviewers describe the environment as not very clean, with particular doubt cast on whether the facility is adequately maintained. They also complain about the lack of a day room, highlighting the limited social and recreational space for residents. The physical footprint is described as small, which some readers might interpret as a constraint on programming and activity options. Taken together, these observations portray a setting where the physical and environmental conditions may negatively impact the resident experience.
Taken as a whole, the reviews present a spectrum of experiences that range from alarming safety and care concerns to sincere expressions of gratitude for individuals who demonstrated care and compassion. The recurring threads of alleged neglect, poor communication, and unprofessional conduct sit alongside stories of dedicated staff who connected with residents and their families during difficult times. For prospective families or administrators, the composite portrait underscoring potential risks - especially around catheter management, wound care, shift behaviors, and responsiveness - appears to merit careful scrutiny, transparent accountability, and a thorough review of internal policies and staffing practices to ensure patient safety and dignity are consistently prioritized.
Countryside Health Center in Buchanan, GA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents at Countryside Health Center can take advantage of the on-site beauty salon to pamper themselves and stay stylish. They can also enjoy watching their favorite shows or movies on cable or satellite TV in their own private rooms. For those who require transportation, the community offers community-operated transportation as well as transportation arrangements for non-medical needs such as shopping or social outings.
The center provides a computer center for residents to access the internet or work on personal projects. There is also a fitness room where residents can engage in physical exercise to stay healthy and active. The fully furnished rooms provide a cozy and comfortable living space for residents.
To encourage social interaction and entertainment, Countryside Health Center features a gaming room, small library, and scheduled daily activities organized by resident-run activities. The outdoor space allows residents to enjoy some fresh air and take walks in the garden.
Residents will be served delicious meals in the dining room with a restaurant-style dining experience. Special dietary restrictions are catered to ensure that everyone's nutritional needs are met. Additionally, assistance with diabetes diet is provided for those who require it.
Care services at Countryside Health Center include 24-hour call system and supervision to ensure that immediate help is available when needed. Trained staff members assist with activities of daily living such as bathing and dressing, as well as transfers for those who may need mobility assistance. Medication management is provided to ensure that residents receive their medication on time.
The mental wellness program focuses on promoting emotional well-being among residents through various therapeutic activities and support. Special dietary restrictions can be accommodated based on individual needs.
Residents at Countryside Health Center have plenty of options for nearby amenities as there are two pharmacies, two physicians' offices, one restaurant, one transportation service, and six places of worship nearby. Planned day trips and fitness programs are organized to provide opportunities for residents to explore the surrounding area.
Overall, Countryside Health Center offers a warm and inviting environment with a comprehensive range of amenities and care services to meet the unique needs of its residents.
Countryside Health Center is located at 233 Carrollton Street, Buchanan, GA 30113 in Polk County, Georgia
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