Healthcare At College Park is a nursing home community in College Park, GA.
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Healthcare At College Park
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1765 Temple Avenue, College Park, GA 30337
For more information about senior living options: (866) 208-4318
Residents report that the phone is frequently unanswered or disconnected.
Several reviewers say they cannot get through by phone, including mentions of disconnected numbers and phone listings that route to an answering service. Others describe repeated attempts before deciding to go in person. A few reviewers link the lack of phone access to wasted time and gas when they still cannot reach staff for guidance.
Residents frequently describe very long waits before receiving service.
Many reviewers describe slow processing and long waits, sometimes spanning several hours even when they arrive early. Some specifically mention being in line for extended periods without being seen, or waiting despite arriving first. A few also report that the visit can drag into late afternoon, leaving them to leave before services are completed.
Residents mention security screening that can feel uncomfortable or excessive.
Some reviewers describe strict security at the front door, including being wanded and standing in a check-in line. A few also raise concerns about how security communicates while screening people. While others say they had a positive visit “besides” the high security, the screening process still comes up as a recurring point.
Residents describe both genuinely helpful interactions and rude, unprofessional ones.
On the positive side, multiple reviewers highlight polite, patient staff members who helped them through paperwork and made the experience smoother. On the negative side, other reviewers describe rude or unprofessional behavior, slow movement, and staff that seemed unwilling to help. Several comments suggest the experience depends on which staff member is working that day or during that part of the visit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
William B Hartsfield-Atlanta International (2 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHealthcare At College Park is located at 1765 Temple Avenue, College Park, GA 30337 in Fulton County, Georgia
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Building
Garden
