Healthcare At College Park
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1765 Temple Avenue, College Park, GA 30337
For more information about senior living options: (844) 490-3973
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Ms. Johnson arrived at just the right time, identified the issue quickly, and resolved it with ease, putting the Global Team at ease. The nurses' patience, kindness, and professionalism stood out. The experience was a 5 out of 5 experience, with outstanding care. Ms. Tina Jenkins-Stephens and Collette went above and beyond to assist, with Collette checking on them to ensure help. Mrs. Lewis was incredibly professional and helpful, patiently explaining everything. Officer Harmon was very friendly and ensured all required documents were in order. Mrs. Vanessa and Mrs. Yolanda were noteworthy for their friendliness and genuine care. The staff demonstrated exceptional service, even when short-staffed, helping hundreds of school kids get vaccines and forms.
The staff were nice but moved slowly. The nurses administering shots were old and moved extremely slowly. The wait times were excessive, with many in line since 8:30 am and still leaving after 1:00 pm. The security guard was described as old and hostile. The overall service was disappointing due to slow processing and poor time management. There were delays with paperwork, resulting in hours of waiting into the afternoon. The facility reportedly had roaches. The dental department did not answer the phone or return calls. Vaccines were denied because of an administration fee, despite being in a VFC program. Ms. Little was described as rude and dishonest, and security told the caller to leave.The collection of experiences at College Park Health Center presents a mixed, often conflicting picture. On one hand, many patients describe a welcoming, professional, and patient-centered staff who go above and beyond to help families, particularly when it comes to ensuring that children are prepared for school and that forms are properly completed. On the other hand, a number of reviewers report substantial delays, communication gaps, and frustrations with administrative processes that at times feel inefficient or ill-supervised. Taken together, the reviews suggest a health center with real strengths in compassionate care but with persistent operational challenges that can color the patient experience.
Several accounts highlight moments of outstanding care and timely problem-solving. In one notably positive entry, Ms. Johnson arrived at the right moment, quickly identified the issue, and resolved it, putting a global team at ease. The nurses associated with this visit were praised for their patience, kindness, and professionalism, and the writer described a five-star experience with staff going "above and beyond" to keep everyone comfortable and well cared for. This sentiment of excellent bedside care and supportive staff is echoed by other reviewers who single out courteous front-desk personnel and a team that makes patients feel valued, even during busy or stressful visits.
Yet alongside glowing praise, other experiences emphasize significant delays and a feeling of being rushed or mismanaged. Several reviewers recount waiting in long lines with unclear timelines and the sense that supervision or leadership over staff time is lacking. One patient described arriving at 11:54 for a 1:00 session, receiving a number, and then waiting well into the afternoon - over three hours - before being seen, with multiple steps including paperwork, vitals, and back-to-back waiting rooms. Another account criticized the environment as "not a hospital/ER" and claimed roaches and poor time management, escalating concerns about basic facility upkeep and patient flow. The repeated pattern of long waits, coupled with comments about supervision and efficiency, contrasts with the patient-centered care that some reviewers praise.
Communication issues also recur across the feedback. Several reviewers lamented unanswered phones, difficulty obtaining copies of medical records (eye, ear, dental), and frustration with front-desk communications that left families uncertain about what documents were required or what the next steps would be. A common thread is the cost and process of vaccinations and records: one reviewer alleges a miscommunication about admin fees for vaccines under the VFC program, asserting that vaccines should be provided at no charge even for uninsured patients, while others reported more cooperative front-desk staff who attempted to help with paperwork and enrollment steps. The difference in experiences here underscores how critical clear information and consistent policies are to patient trust and satisfaction.
Despite the administrative and wait-time concerns, there are standout positive interactions that show what the center can achieve when the pieces align. In addition to the Ms. Johnson encounter, another note highlights Tina Jenkins-Stephens in vital records and Collette at the front desk as "a huge help," printing a needed birth-certificate copy and checking in to ensure the family was being helped. The reviewer commends these staff members for going above and beyond, praising the sense of "awesome customer service" at a time when the family needed it most. The appreciation is sincere and specific, emphasizing patience, initiative, and practical assistance that markedly improved the experience.
Another set of reviews focuses on enrollment and school-readiness services, where the staff's efforts made a real difference. A grandmother recounts a warm, professional process guided by Mrs. Lewis when inquiring about kindergarten enrollment for a granddaughter, with Officer Harmon providing a friendly, reassuring welcome. The report notes that several staff members - Mrs. Lewis, Mrs. Vanessa, and Mrs. Yolanda - consistently contributed to a smooth, positive visit, and that the team's careful handling of documents and forms helped the family feel supported. The author even offers a lighthearted token of appreciation - planning to bring lunch or snacks for the staff - reflecting a strong sense of gratitude for attentive service.
The most comprehensive feedback about the center's capacity to serve large groups of patients comes from a later account describing a busier, highly demanding scenario. The reviewer recalls a situation in which hundreds of schoolchildren needed vaccines and forms, and while there were capacity limits and a needed recovery period, reopening at 1 p.m. allowed them to complete the remaining vaccinations. In this narrative, the front desk, cashiers, and nursing staff are commended for maintaining service levels under strain and ensuring that every child had their form signed and corrected when necessary. This perspective emphasizes resilience, teamwork, and dedication to public health responsibilities, even when the day stretched long and the facility faced staffing shortages.
In sum, the College Park Health Center emerges as a place of genuine care and professionalism when everything is running smoothly, with staff who are capable, kind, and committed to helping families navigate the health system for their children's needs. Yet the same set of reviews paints a persistent picture of slow service, lengthy waits, communication gaps, and concerns about facility conditions and administrative processes. The strongest takeaway is that the center has the potential to deliver exceptional care and customer service through strong leadership, efficient queue management, better phone and records handling, and continued emphasis on patient-centered communication. For patients planning a visit, it may help to prepare for a longer stay, bring any necessary documents in advance, and lean on staff members who are highlighted for their professionalism, kindness, and proactive assistance.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Healthcare At College Park is an exceptional assisted living community located in the charming town of College Park, GA. Designed to provide a comfortable and enriching lifestyle for seniors, our community offers a wide range of amenities and care services to ensure our residents' needs are met.
Our residents enjoy the convenience of having a beauty salon right on-site, allowing them to easily maintain their personal grooming needs. They can also relax and unwind while watching their favorite shows on cable or satellite TV in the privacy of their own apartments. For those who like to explore the local area, our community operates transportation services to various destinations, making it easy for residents to stay active and engaged.
We understand the importance of staying connected in today's digital world, which is why we offer a computer center with Wi-Fi/high-speed internet access. This allows our residents to easily communicate with loved ones and access information online. Additionally, for those who prefer physical activity, our fitness room is equipped with exercise equipment for individual workouts.
Our fully furnished apartments provide a comfortable and inviting living space for each resident. With private bathrooms and kitchenettes available, residents have the freedom to maintain their independence while receiving assistance as needed from our caring staff members. Housekeeping services are also provided to ensure a clean and tidy living environment.
At Healthcare At College Park, we believe in promoting socialization and engagement among our residents. Our gaming room provides opportunities for friendly competition and fun activities with fellow residents. For those who prefer quiet leisure time, our small library offers a cozy spot to curl up with a good book.
Dining at our community is truly an enjoyable experience. Residents can savor delicious meals served restaurant-style in our elegant dining room, accommodating special dietary restrictions as needed. Our dedicated staff prepares nutritious meals that cater to diabetes diets or other specific requirements.
The well-being of our residents is always a top priority at Healthcare At College Park. We have 24-hour call systems in place, ensuring that assistance is readily available at any time. Our experienced staff provide support with activities of daily living, including bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their prescribed medications on time.
Engaging in various activities is a vital aspect of our community life. Our concierge services are available to assist residents in planning day trips to local attractions or organizing resident-run activities within the community. Scheduled daily activities and fitness programs offer opportunities for physical and mental stimulation.
Within close proximity to our community, there are several cafes, pharmacies, physicians' offices, restaurants, transportation options, and places of worship. This provides convenience and accessibility for our residents' needs and preferences.
At Healthcare At College Park in College Park, GA, we strive to provide a warm and welcoming environment where every resident feels valued and supported. With our wide array of amenities and care services, we aim to enhance the quality of life for each individual while respecting their independence and unique needs.
Healthcare At College Park is located at 1765 Temple Avenue, College Park, GA 30337 in Fulton County, Georgia
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