Oaks - Athens Skilled Nursing

Pros

• The facility is clean and well-maintained, with beautiful private rooms and nice sitting areas for visiting.
• The therapy gym is well-equipped, and there are good therapists available on staff.
• The kitchen staff is accommodating and provides residents with meal choices tailored to their preferences.
• There are a variety of activities offered at the facility, including movies, karaoke, and therapy dogs.
• Many aides and nurses are professional and interact positively with residents when engaged in person.

Cons

• The facility appears clean and beautiful, but the quality of care is severely lacking.
• Staff hardly ever respond to call lights, leaving patients in distress without assistance.
• Patients experience significant delays in receiving help, with some waiting over 30 minutes after buzzing for staff.
• There is insufficient communication among staff members, leading to poor patient care and oversight.
• Residents are often left unattended for extended periods, resulting in neglect and discomfort.
• The nursing staff does not consistently return phone calls or provide updates on patients' conditions.
• Residents may be administered medication without proper consultation from their doctors, raising safety concerns.
• Not enough aides are available to meet the needs of all residents, creating an unsafe environment for those requiring assistance.
• Care plan meetings are difficult to arrange and do not seem prioritized by the staff.
• The overall management of the facility displays a lack of accountability for the care provided to residents.

Review

The Oaks of Athens presents itself as a beautifully maintained facility, which at first glance seems inviting and well-equipped to provide care for those in need. However, numerous reviews from families who have entrusted their loved ones to this establishment reveal a stark contrast between its polished exterior and the troubling experiences that unfold within its walls. Many former residents have faced significant issues concerning the level of care provided, particularly regarding staff responsiveness and communication.

A frequent complaint among reviewers is the inadequate staffing levels that plague the facility, especially during nighttime hours. Several accounts describe abandoned call lights—sometimes going unanswered for extended periods—leaving residents in distress without support. One reviewer recounted their mother experiencing severe pain while being ignored by staff members who seemed indifferent to her plight. This lack of timely assistance has led some family members to express deep concern about their loved ones' safety, prompting them to remove them from the facility altogether after alarming declines in health.

While some reviews highlight positive aspects such as the cleanliness of the facility and well-kept private rooms, others point out that these superficial merits pale in comparison to more pressing issues regarding patient care. Families appreciate certain amenities like group therapy sessions and various activities offered at the center; however, these offerings are often overshadowed by complaints about neglectful care practices. Patients reported waiting excessively for assistance with basic needs such as using the restroom or meal support, with one individual even experiencing a fall after prolonged appeals for help were disregarded.

Moreover, communication appears to be another significant shortcoming at The Oaks of Athens. Reviewers expressed frustration with inconsistent information provided by administrators and nursing staff regarding admission processes and care plans. Some families found themselves receiving mixed messages when seeking clarification on their loved one's condition or treatment path, leading them to question whether they could rely on the facility for comprehensive care. Instances where family members attempted to reach out via phone or email but received no response only added fuel to their discontentment.

Particularly disturbing anecdotes involve situations where residents were left in soiled conditions without attention or assistance for hours on end. In some cases, this neglect resulted in physical discomfort and emotional distress as patients waited helplessly for help that never arrived. For instance, one review described a relative who was not only confined in wet undergarments but also scolded after repeatedly attempting to use his call button—a scenario that highlights an alarming disregard for basic human compassion.

Despite acknowledgments of a few dedicated staff members who genuinely care about resident welfare—the majority sentiment echoes concerns over insufficient personnel leading to unsafe conditions—families are ultimately left disillusioned with their experience at The Oaks of Athens. As many warn others considering this facility for a loved one, it becomes increasingly clear that beautiful aesthetics can be undermined by serious operational deficiencies affecting caregiving quality. The repeated calls for caution resonate strongly: prospective residents should conduct thorough research beyond appearances before entrusting their relatives into such environments where accountability seems lacking.

Physicians

• Athens Pulmonary And Allergy Pc (0.6 miles)
• Athens Gastroenterology Center (0.6 miles)
• Allergy Partners of Georgia (0.7 miles)
• Northeast Georgia Cancer Care (0.7 miles)
• Pittman Plastic Surgery (0.7 miles)
• Athens Podiatry P.C (0.7 miles)
• Athens Retina Center (0.8 miles)

Restaurants

• Terrapin Beer Co. (0.6 miles)
• Power Partners (0.7 miles)
• Tlaloc El Mexicano (1.2 miles)
• Maepole (1.3 miles)
• Plantation Buffet (1.6 miles)
• Popeyes Louisiana Kitchen (1.7 miles)
• Taco Stand (1.9 miles)

Parks

• Bishop Park (1.5 miles)

Cafes

• Heirloom Cafe & Fresh Market (1.5 miles)
• Big City Bread Cafe (2.2 miles)
• Ding Tea Athens (2.4 miles)

Pharmacies

• Buy-Wise Drugs (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Health Mart Pharmacy (1.9 miles)
• Village Drug Shop of Athens (1.9 miles)
• Pharma Tech Industries (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)

Places of Worship

• Ebenezer Baptist Church West (2.3 miles)

Transportation

• Budget Rent A Car (2.3 miles)