Tuskawilla Nursing And Rehab Center

Pros

• The staff at Tuskawilla Nursing & Rehab Center are compassionate and caring.
• The facility is clean and COVID-free, ensuring the safety of residents.
• The therapy department works hard to help patients with their recovery.
• The staff goes out of their way to ensure the happiness of residents.
• Tuskawilla provides a variety of activities for residents to enjoy.
• The facility has excellent nursing care and friendly staff.
• The building is well-maintained with a beautiful courtyard and natural light.
• The staff at Tuskawilla make visitors feel welcome and part of the family.

Cons

• The treatment received at the Tuskawilla Nursing & Rehab Center was extremely surprising and inadmissible, putting the health of a patient at risk.
• The admissions representative, Ms. Debra, did not respond to faxes or return calls, causing valuable time to be wasted for the required rehabilitation.
• There is a lack of compassion and communication among staff members, leading to poor care for elderly residents.
• Poor response time for call buttons and neglect in grooming and personal hygiene were observed.
• The facility's poor care and neglect sped up the death of a loved one.
• Falls occurred without proper precautions being taken by staff and surgery site infections were unreported to family or medical power of attorney.
• Frequent room moves added confusion and disorientation for residents.
• Staff members lacked knowledge, made rude comments during procedures, and showed a lack of interest in patient well-being.
• Awful food quality, cold beverages, and lack of proper care were experienced by a patient's spouse during their stay at the facility.
• Improper handling of medical conditions like CDIs and lack of explanations or care from staff members were disappointing factors.
• Neglect in providing ice water and leaving patients in soiled clothes was observed during visits.
• The state was reported about the poor conditions and caregiver negligence at this facility.

Review

Tuskawilla Nursing & Rehab Center has received mixed reviews from its patients and their families. While some individuals had positive experiences and praised the facility for its cleanliness, compassionate staff, and various activities offered to residents, others had significant concerns about the quality of care provided.

One reviewer expressed disappointment with the treatment they received during the admissions process. They claimed that despite contacting an admission representative named Ms. Debra as instructed, they did not receive any response or return calls regarding their father's admission. This lack of communication led to a delay in receiving necessary rehabilitation for their father, which is crucial after a stroke.

However, another review painted a different picture of Tuskawilla Nursing & Rehab Center. This individual had visited the facility multiple times and was consistently pleased with its cleanliness and COVID-19 safety measures. They also commended the staff for their compassion and dedication to residents' well-being. The facility was described as resembling a hotel designed for recuperation of both body and spirit.

A visitor who went to see a friend at Tuskawilla noted how impressed they were with the cleanliness and friendly atmosphere of the facility. They mentioned that the staff seemed caring and went out of their way to ensure residents' happiness by organizing various activities.

Another brief review simply stated that Tuskawilla is a great facility with excellent staff, without providing further details about their experience.

Unfortunately, not all reviews were as positive. One individual criticized the lack of care provided to elderly residents, highlighting unanswered call lights, neglectful grooming practices, failure to reposition bedridden patients, and insufficient assistance during meals. The reviewer felt there was no compassion or effective communication among staff members.

In another negative review, it was claimed that poor care at Tuskawilla resulted in the accelerated death of a loved one. The reviewer expressed frustration with the slow response time for call buttons and lack of communication from staff regarding hygiene and infections.

Conversely, a patient who had received rehabilitation services after knee surgery spoke highly of the exceptional staff at Tuskawilla. They praised the professionalism, compassion, and knowledge displayed by the staff members throughout their stay.

Another reviewer expressed disappointment with the quality of care provided at Tuskawilla. They cited falls occurring within the first two weeks, unreported surgical site infections, and frequent room changes leading to potential confusion for residents. The reviewer urged Tuskawilla to raise the bar and improve their level of care.

On a positive note, one individual commended Tuskawilla for its beautiful facility, friendly staff, excellent nursing care, and well-maintained grounds. They highlighted the inviting exercise room and various activities offered to residents, as well as the location in Winter Springs with nearby amenities for visitors.

Lastly, a review criticized poor nurse care at Tuskawilla. The reviewer claimed that staff members were uncaring, unhelpful, did not explain procedures or answer questions adequately, and failed to inform them about contagious illnesses. The reviewer advised others to stay away from this facility.

In conclusion, Tuskawilla Nursing & Rehab Center has received a range of reviews from patients and their families. While some individuals praised its cleanliness, compassionate staff, and engaging activities for residents' recovery and well-being, others expressed concerns about the lack of communication during admissions processes and inadequate care provided. It is important for anyone considering this facility to carefully evaluate their specific needs and concerns before making a decision.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)
• Walmart Pharmacy (3.1 miles)

Physicians

• Oviedo Family Medicine (1.8 miles)
• Physician Associates (3.7 miles)
• Central Florida Breast Center, PA (4.4 miles)
• Florida Cancer Specialists & Research Institute - Winter Park (4.5 miles)
• Ear Nose Throat Surgical Associates (5.6 miles)
• Altamonte Family Practice (5.7 miles)
• Central Florida Endocrine (5.7 miles)

Places of Worship

• St Luke's Lutheran Church (2.6 miles)
• Masjid Al-Malik (5.7 miles)
• ISCF Masjid Al Rahman (6 miles)

Restaurants

• Chick-Fil-A (3.6 miles)
• Jimmy Hula's (4.1 miles)
• The Townhouse Restaurant (4.3 miles)
• Chick-Fil-A (4.5 miles)
• Cubans On The Run (4.5 miles)
• Del Taco (4.9 miles)
• McDonald's (5 miles)

Hospitals

• Winter Park Memorial Hospital (4.6 miles)
• Orlando VA Medical Center (5.4 miles)
• Florida Hospital Altamonte (6 miles)
• FH Engineering Services (7.5 miles)
• Florida Hospital (7.5 miles)
• Florida Hospital- South Campus (7.6 miles)
• Florida Hospital Ginsburg Tower (7.6 miles)

Transportation

• Altamonte Springs SunRail Station (5.3 miles)

Theaters

• Regal Winter Park Village & RPX (6.1 miles)
• AMC Altamonte Mall 18 (6.7 miles)
• Regal Waterford Lakes 4Dx & Imax (7.6 miles)

Parks

• Shane Kelly Park (6.3 miles)
• Blue Jacket Park (6.3 miles)
• Cranes Roost Park (6.8 miles)
• Sunland Park (7.4 miles)

Cafes

• The Glass Knife (6.5 miles)
• Starbucks (6.6 miles)
• Starbucks (7.3 miles)
• Starbucks (7.7 miles)