Consulate Health Care Of Vero Beach

Information last verified:

1310 37Th Street, Vero Beach, FL 32960

For more information about senior living options: (844) 490-3973

3.8 from 104 reviews
5 stars
59
4 stars
15
3 stars
3
2 stars
1
1 stars
26

Overall Review of Consulate Health Care Of Vero Beach

Pros

  • pro The facility is clean and well maintained, with a staff that is friendly and caring.
  • pro The rehab program is great, helping residents return home and resume their lives.
  • pro The staff are very nice, attentive, and professional.
  • pro The physical therapists are wonderful, patient, and thorough.
  • pro The center is kept clean, and the food is described as delicious.
  • pro The staff are courteous, friendly, and efficient.
  • pro The therapy and nursing teams are knowledgeable, caring, and supportive.
  • pro The building is beautiful, spacious, and well taken care of.
  • pro The memory care unit is a perfect fit with attentive caregivers and safety.
  • pro The admission and therapy directors are helpful and communicative, ensuring questions are answered.

Cons

  • pro The reviewer alleges neglect by the care team, noting that her father was released home and soon returned to the ER due to dehydration.
  • pro The reviewer claims the facility deteriorated after the ownership change, describing it as “toilet grade,” disgusting and horrible.
  • pro The reviewer says the facility was filthy, with needle caps and candy wrappers on the floor.
  • pro The reviewer observes that staff were often on their phones and ignored patients, showing little compassion.
  • pro The reviewer warns that without a vigilant advocate, loved ones may be neglected.
  • pro The reviewer reports chronic unresponsiveness: calls not answered, messages not returned, and delays in communication.
  • pro The reviewer states patients were left unclean and uncomfortable, with showers and basic hygiene often not provided.
  • pro The reviewer asserts patients suffered UTIs or dehydration and delays in receiving medications or oxygen.
  • pro The reviewer claims items were stolen from patients’ rooms and staff dismissed the incident.
  • pro The reviewer calls for health department inspections and states the facility should be closed.

Review

Consulate Health Care Of Vero Beach is best suited for families pursuing aggressive short-term rehabilitation in a clean, welcoming setting where therapy teams are praised for their patience and thoroughness. The facility earns praise for a maintained, orderly environment and for staff who come across as genuinely caring and engaged. For families navigating a recent hospitalization or a hip or fracture recovery, the rehab track-record and the positive, hands-on involvement of administrators and therapy directors can translate into real function gains and a smoother return home. The good days tend to center on therapy momentum, attentive CNAs, and a sense that the building has been kept up and is pleasant to be in.

That said, many families should consider exploring alternatives or at least benchmark against other options before committing long-term. The most consistent red flags touch core long-term care reliability: difficulty reaching the facility by phone, unresponsive administrative channels, and a sense of staff turnover that undermines continuity of care. Several reviewers describe situations where symptoms or needs went unaddressed, medications were delayed, or discharge planning felt unclear or stalled. For anyone prioritizing stable, predictable long-term care, especially for a loved one with dementia or complex ongoing needs, these concerns warrant careful scrutiny and, in many cases, a backup plan.

The facility’s strongest advantages, cleanliness, a responsive front desk, and a rehab-centric staff, do offer meaningful offset to some of the downsides. When therapists and nurses are fully engaged, residents make noticeable strides in mobility, balance, and confidence, and families report experiencing relief from a difficult post-acute period. The therapy department wins frequent praise for being patient, thorough, and capable of tailoring approaches to individual goals. In scenarios where a resident’s objective is to regain independence or avoid a longer hospital stay, these positives can be decisive, enabling a return-to-home trajectory that might be hard to match elsewhere.

However, the weight of the drawbacks cannot be ignored. Chronic understaffing and slow response times emerge repeatedly as the most serious, potentially dangerous issues. Multiple accounts describe prolonged wait times for call lights, missed showers or basic personal care, and gaps in communication between the care team and families, sometimes extending to voicemail or phone trees that leave relatives waiting for crucial updates. There are also repeated, disturbing reports of safety lapses, broken or poorly equipped equipment, odors and cleanliness concerns in some areas, and incidents where residents were left without timely intervention. The long-term wing, memory care, and routine custodial tasks appear especially vulnerable in the eyes of several families who felt the facility’s resources were stretched too thin to provide consistently reliable, compassionate care every day.

For families weighing a decision, the practical path is clear: verify today how the facility handles daily operations and who will be the consistent point of contact. Sightlines matter, ask for a tour of both the rehab wing and the long-term care floor; inquire about staff-to-resident ratios during different shifts; request a recent quality or incident report; and insist on meeting the primary nurse manager and the rehab director. If long-distance coordination is needed, establish a guaranteed callback policy and determine who will serve as medical proxy, ensuring that the facility will keep you informed with timely updates about medical changes, discharge planning, and any changes in therapy intensity. Inquire specifically about how call lights are managed, how quickly staff respond, and what steps are taken when a patient experiences dehydration, infection, or a wound issue.

The verdict comes down to fit and risk tolerance. Consulate Health Care Of Vero Beach delivers what many families want in a rehab setting: a clean, welcoming environment with strong physical therapy and a culture of caring on a day-to-day basis. It is not a one-size-fits-all solution, however. For those seeking consistent, transparent long-term care with unwavering staff responsiveness and rigor in infection control, the mix of reported communication gaps, episodic neglect concerns, and turnover warrants caution. When a loved one needs post-acute recovery and a definite plan to return home, this facility can be a strong contender, especially if a dedicated advocate is available to supervise care and press for timely responses. For longer-term or cognitively complex needs, or for families unable to be onsite frequently, exploring other reflects-on-care facilities in the area, such as Palm Garden across the street or comparable options, may prove more reliable and less stressful in the long run. The prudent path is to test-drive the rehab promise while validating the consistency and accountability of the care team before committing to a prolonged stay.

Features

Housing

  • 159 resident community capacity 159 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Located in Vero Beach, FL, Consulate Health Care is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. For convenience and relaxation, the community provides a beauty salon, fully furnished accommodations with private bathrooms, and access to cable or satellite TV. Residents can also enjoy spending time outdoors in the garden or outdoor spaces provided. To promote an active lifestyle, Consulate Health Care offers various activities such as fitness programs, resident-run activities, and planned day trips. Additionally, there is a gaming room, small library, and computer center for entertainment and leisure. With a focus on wellness, the community has a fitness room and wellness center available for residents. Alongside this, there is also a restaurant-style dining area where residents can enjoy delicious meals prepared by the staff who cater to special dietary restrictions such as diabetes diet needs. Consulate Health Care prioritizes its residents' safety by providing 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. The community assists with medication management and offers a mental wellness program to support emotional well-being. In terms of transportation services, Consulate Health Care arranges both non-medical transportation for general needs as well as transportation to doctor's appointments for residents' medical requirements. Additionally, there are numerous nearby amenities including cafes, parks, pharmacies, physicians' offices hospitals nearby which provide further convenience for residents' needs. The community aims to provide high-quality care in a comfortable environment where seniors can thrive while enjoying an array of amenities and services tailored to their unique needs.

Nearby Places of Interest

Physicians

  • Tim Ioannides, MD (0 miles)
  • The Advance Center for Surgery (0.1 miles)
  • Vero Cosmetic Surgery and MediSpa - Bailor MD Frazier MD (0.1 miles)
  • Indian River Gynecology MD FACOG (0.2 miles)
  • Cardiology Associates (0.2 miles)
  • Indian River Primary Care (0.2 miles)
  • Indian River Cardiac Rehab Center (0.2 miles)

Hospitals

  • Medical Specialty Procedures L.C (0.1 miles)
  • Indian River Memorial Hospital Heliport (0.1 miles)
  • Indian River Memorial Behavioral (0.2 miles)
  • Labor And Delivery (0.3 miles)
  • Indian River Medical Center (0.3 miles)

Pharmacies

  • Miller's Health Mart Pharmacy (0.7 miles)
  • Jmac Partners (1.8 miles)
  • Walgreens (2 miles)
  • Osceola Pharmacy (2 miles)
  • Health Mart Pharmacy (2 miles)
  • Walmart Pharmacy (2 miles)
  • CVS Pharmacy (2 miles)

Places of Worship

  • Trinity Episcopal Church (1.3 miles)
  • Calvary Chapel Vero Beach (1.9 miles)

Transportation

  • Vero Beach Municipal Airport (VRB) (1.3 miles)
  • Vero Beach Municipal Airport (KVRB) (1.4 miles)
  • Avis Rent A Car (1.5 miles)
  • Paris Air (1.8 miles)

Parks

  • Pocahontas Park (1.4 miles)
  • Riverside Park (2.1 miles)

Restaurants

  • Larry's Roadside Family Restaurant (1.4 miles)
  • The Grove (1.5 miles)
  • The Italian Kitchen (1.5 miles)
  • Pizzoodles (1.5 miles)
  • Mr Manatee's Casual Grille (1.5 miles)
  • Kata By Sake (1.5 miles)
  • Blue Agave (1.6 miles)

Cafes

  • Riverside Cafe (1.8 miles)
  • Panera Bread (1.8 miles)
  • The Original Brooklyn Water Bagel Co. (2 miles)
  • Rio Coco Beans (2 miles)

Theaters

  • The Majestic 11 (2.2 miles)

Frequently Asked Questions

Where is Consulate Health Care Of Vero Beach?

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