Rehabilitation And Healthcare Center Of Tampa

Pros

• The physical therapy (PT) and occupational therapy (OT) staff at the Rehabilitation and Healthcare Center of Tampa are described as caring and knowledgeable, providing great support to residents.
• One reviewer expressed gratitude for the positive impacts made by specific employees, highlighting exceptional service from staff members like Dragon in food service and Nurse Michelle Mills.
• A family member reported that the admissions staff were helpful and attentive, successfully addressing their concerns regarding safety during the Covid-19 pandemic.
• Another reviewer noted improvement in their stay, appreciating the daily visits from a concierge and reporting cleanliness in their room.
• There were commendable mentions of certain nurses on the second floor who were attentive, listened well, and sought to help residents effectively.
• Despite some negative experiences, one reviewer acknowledged the efforts of therapists who pushed patients toward recovery, resulting in significant improvements for residents.

Cons

• The facility is dirty and requires constant oversight for basic hygiene tasks.
• The call system for assistance malfunctions, leading to inadequate response times from staff.
• Nurses display a lack of experience and frequently fail to administer medications correctly.
• Food quality is consistently poor, cold, and repetitive, leading to patients not eating properly.
• Communication among staff and with residents is confusing and inconsistent.
• CNA's are described as neglectful, leaving bedridden patients unclean for extended periods.
• There are complaints about racial tension among staff members, indicating a toxic work environment.
• Reports of long wait times for basic care needs highlight systemic staffing issues.
• Residents express feelings of abandonment and lack of compassion from nursing staff.
• Overall, the facility is criticized for prioritizing profit over patient care and wellbeing.

Review

A Comprehensive Review of Rehabilitation and Healthcare Center of Tampa

The Rehabilitation and Healthcare Center of Tampa has garnered a mix of reviews that paint a complex picture of its operations and care quality. Many individuals who have entrusted their loved ones to this facility express significant concerns regarding cleanliness, staff responsiveness, and overall patient care. Several reviewers noted that the environment within the center often felt unkempt, with dirty conditions being a recurring theme. One reviewer specifically mentioned needing to advocate for basic hygiene needs, such as bathing assistance for a grandfather, indicating that without persistent inquiries, residents may not receive adequate care.

Communication issues appear to be another major concern at the center. Multiple accounts describe experiences where staff failed to answer phones or respond adequately to patient needs. The frustrations extend beyond just communication; many families reported inconsistencies in information provided by different staff members regarding their loved ones' care plans. This lack of clear communication contributed to feelings of confusion among residents and families alike. Even when patients reported problems like malfunctioning AC units or lighting issues in their rooms, prompt resolutions were far from guaranteed.

Despite these criticisms, there are also positive remarks about specific staff members and certain aspects of care within the facility. For instance, some reviewers praised the physical therapy (PT) and occupational therapy (OT) staff for their professionalism and compassionate treatment of residents. The nurses were notably singled out in both a positive light for their dedication by some reviewers but criticized by others for perceived incompetence in medication management and general care practices. A consistent highlight through various testimonials was the commendable efforts put forth by select exemplary employees who made lasting positive impacts during challenging situations.

Food service at the center received mixed feedback as well. While some described it as "really good," others found meal options uninspired with portions served cold or repetitive—such as having spinach multiple days in a row—which diminished appetite among patients. Moreover, criticisms surfaced about how food was delivered; some patients who required assistance could go unfed if no one helped them eat their meals. The inconsistency reflected not only on dietary choices but also on crucial aspects of personal caregiving that seemed lacking.

Several accounts revealed alarming instances related to basic care around hygiene—particularly concerning patients who were bedridden requiring frequent attention from CNAs (Certified Nursing Assistants). These disturbing anecdotes included situations where individuals had been left sitting in soiled diapers for extended periods while waiting for necessary changes—a failure that led one family member to intervene personally after waiting an hour for assistance from the nursing team.

On a more hopeful note, several families recounted instances where admissions personnel exceeded expectations during stressful times, especially amidst COVID-19’s challenges when visitors were restricted due to safety protocols. Some expressed gratitude towards specific workers who demonstrated compassion and commitment despite widespread discontent about other elements of the facility's management practices.

In summary, while there are pockets of excellent care within the Rehabilitation and Healthcare Center of Tampa characterized by engaging PT/OT staff members and heartfelt efforts from certain individual employees, numerous reviews overwhelmingly spotlight deficiencies such as subpar nursing interactions, poor sanitation standards, inadequate communication between staff members—and ultimately compromised patient dignity due to insufficient caregiving measures across multiple disciplines. Prospective patients should weigh these varied accounts carefully before making decisions regarding rehabilitation services offered at this institution.

Physicians

• Tower Radiology Centers - Habana (0.3 miles)
• Tampa Bay Cardi Ovascular (0.7 miles)
• Medical Village Surgical Center (1.1 miles)
• Moffitt Cancer Center at International Plaza (1.7 miles)
• South Tampa Medical Center (3 miles)
• Shady Grove Fertility (3.3 miles)
• Women's Care Florida (4 miles)

Cafes

• Panera Bread (0.7 miles)
• King State (2.2 miles)
• Starbucks (2.3 miles)
• Caffeine Roasters (2.6 miles)
• Buddy Brew Coffee (2.6 miles)
• Starbucks (2.7 miles)
• Starbucks (2.8 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)

Parks

• Rivercrest Park (1.5 miles)
• Curtis Hixon Waterfront Park (2.8 miles)
• Beach Park (3.9 miles)
• McKay Bay Nature Park (4.6 miles)
• Grant Park (5.7 miles)

Restaurants

• Burger King (1.5 miles)
• McDonald's (1.9 miles)
• Armature Works (2.1 miles)
• Ulele (2.2 miles)
• Shake Shack (2.3 miles)
• The Cheesecake Factory (2.3 miles)
• True Food Kitchen (2.3 miles)

Hospitals

• Florida Hospital Carrollwood (2.3 miles)
• Tampa Community Hospital (5.4 miles)

Transportation

• TSA Screening (2.7 miles)
• Starbuck's Airside E (2.7 miles)
• Airside A (2.7 miles)
• Tampa International Airport (TPA) (2.8 miles)
• Main Terminal Tpa Tampa (2.8 miles)
• American Airlines Ticket Counter (2.8 miles)
• Airside F (3 miles)

Theaters

• AMC Veterans 24 (4.8 miles)

Places of Worship

• Vishnu Mandir (5.3 miles)
• St Paul Catholic Church (5.7 miles)