718 Lakeview Avenue S, Saint Petersburg, FL 33705
For more information about senior living options: (844) 490-3973
Liana in admissions explained everything thoroughly and ensured the process and insurance coverage were clearly understood. The therapy team was very diligent and had patients in and out within 12 days. The facility is a small 68-bed center with semi-private rooms, and the social worker is devoted to patients with 38 years of service, contributing to patient-centered care. The therapists are wonderful and take pride in rehabilitating patients to go home or transition to LTC. The administrator Don is fantastic, patient, and genuinely caring toward all patients. The administration and nurses are caring, efficient, and helpful. The facility is very clean and well kept. The center is described as a top-tier, five-star facility by reviewers.
The reviewer states the room was disgusting and dirty, with no one helping at check-in and a used urinal offered to the patient. The staff ignored the patient's call button and failed to provide medications or water for hours. The facility is dirty, unprofessional, and the staff are rude, with a strong odor noted. A patient almost died there due to neglect, with no doctor visits, no proper treatments, and nurses who failed to provide care. Patients were left in broken beds for days and not properly monitored or cared for. Dietary services ignored gluten-free and diabetic needs, delivering wrong or inedible meals and sometimes leaving meals uneaten. Communication and record-keeping were poor, with misfiled paperwork and lack of timely information. There were reports of drugs/alcohol on the premises and disrespectful staff.The facility in question is described by many as a small, intimate 68-bed setting with semi-private rooms and a strong emphasis on patient care. Several reviewers highlight a smooth, well-communicated process for moving a family member from hospital to rehab, with admissions staff like Liana in particular praised for explaining the steps and clarifying insurance coverage. The compact size of the center is repeatedly praised as a strength, with a social worker who has been at the facility for 38 years and a team of therapists who are seen as dedicated to rehabilitation and helping patients return home or transition to a lower level of care. In these views, the place feels focused on the individual patient - more centered on care because of its smaller footprint - and the therapy team is described as diligent and mission-driven, aiming to get people home or onto a stable transition to a long-term care setting.
The praise extends to the people who work there, with many residents and families singling out therapists and nurses who appear to go above and beyond. Comments about the staff range from "very caring and protective of their patients" to explicit appreciation for the way the team prioritizes rehabilitation. Several reviewers mention the social worker and administrative staff positively, painting a picture of professionals who understand the rehabilitation journey and the complications of insurance and discharge planning. A number of residents express appreciation for the facility's cleanliness, organization, and emphasis on getting patients back into functioning life as quickly and safely as possible.
However, the sentiment is not one-sided. A sharply negative firsthand account details a nightmarish admission experience: a March 25, 2025 arrival described as chaotic and neglected, with a patient rolled into a "disgusting bedroom" that housed two beds and another patient, no one checking in, and a delay in basic needs like a urinal. The account continues with a lack of timely medication, no one to provide water, and a manager who did not intervene, leaving the patient feeling "wrapped up in that bed like a prisoner." The patient also describes distress from a CPAC machine in an adjacent room and a family member having to remove the patient from the facility. The overall verdict from this reviewer was a zero-star experience, emphasizing feelings of abandonment and neglect.
Other reviews echo mixed results or intensify the negative tone. One reviewer labels the facility as having "awesome facility and great staff" in one breath, but another entry shortly after describes extreme dissatisfaction with the level of care, threat of damage control when family members arrive, ignored call buttons, and a bed left in disrepair for days. The frustration includes claims that therapy did not come consistently and that discharge or transfer timelines stretched too long, leaving families feeling helpless and frustrated.
There are additional accounts of care that felt more hopeful. A commenter notes that the administration was "very helpful," nurses were caring and efficient, and that isolation for three weeks still included therapy that helped prepare for release. This reviewer emphasizes the therapy department's effectiveness and the nurses' supportive attitude, contrasting with other more negative experiences. The sentiment here is that, despite serious concerns raised elsewhere, there are moments of solid, compassionate care that leave the impression of a facility capable of high-quality service when operations are running smoothly.
Amid the highs and lows, there are equally strong warnings from other families. One account claims that the facility almost killed a father, alleging drugging, a lack of doctor visits, poor nursing care, and unsanitary conditions, including a strong odor and insufficient assistance for basic needs. The writer contends that the nurses showed little compassion, that a patient fell from bed on multiple occasions, and that the family had to intervene daily to manage their loved one's care. This testimony, delivered with intensity, underscores concerns about patient safety, oversight, and accountability during certain shifts or days.
Other reviews focus on dirtiness, poor professionalism, and disrespectful behavior from staff. Phrases like "dirty, unprofessional, and disgusting" appear alongside claims that staff did not know or follow code blue protocols or other critical procedures. Some families describe leaving a loved one in a room without timely checks, and a pattern of rude or disorganized care is suggested across multiple entries. In a few cases, families recount the frustration of not receiving clear or timely information about a loved one's condition, with some reporting that essential information was not communicated promptly after serious events or changes in status.
There are also stories of alarmingly negative clinical experiences: a husband dying within hours of admission, questions about when the last nurse visit occurred, and a general sense of being left in limbo as information requests were met with evasive responses. Several comments mention that the facility's administrators and management could be kind or reasonable in some moments, while others describe a lack of transparency and inconsistent communication that left families feeling misled or uninformed.
On the lighter, everyday side, some residents and families praise the daily life at the facility. There are notes about gluten-free or diabetic dietary needs not always being met, with meals occasionally incorrect or inedible, and sometimes meals not delivered as expected. Yet other comments insist that the dietary staff can be kind and that the nurses are pleasant and well-meaning, even when the overall system falters. The inconsistency here - between compassionate individual moments and systemic failures - appears repeatedly, suggesting both bright spots and persistent gaps.
In contrast to the many cautionary tales, there are persistent, positive threads from current residents who say they like everything about the place, feel well cared for, and appreciate the friendliness of staff who respond when they need help. Some residents describe their rooms as clean and well-kept, and they credit the staff with going above and beyond in addressing their needs. A few voices emphasize prompt service, high-quality care, and pride in the facility as among the top options in Florida, with one reviewer even calling it a five-star facility.
Taken together, the set of reviews paints a complex picture of a facility that can be exemplary in some moments and deeply troubling in others. On the one hand, many people speak to a caring, patient-centered approach driven by experienced staff, a committed therapy team, and a focus on getting patients home or into appropriate long-term care. On the other hand, multiple accounts describe neglect, unsafe conditions, poor communication, and inconsistent care - ranging from failed monitoring and medication issues to bed safety problems and unsanitary environments. These polarizing experiences illustrate how the quality of care in a smaller rehab and nursing setting can swing dramatically depending on staffing, shifts, and administrative responsiveness.
If you're considering this facility for a loved one, it might be wise to weigh these conflicting narratives carefully. Ask specifically about staffing plans and how they handle overnight and weekend coverage; inquire about supervision, infection control practices, and how they manage urgent medical needs when a doctor isn't immediately available; and request recent examples of patient discharge planning and therapy outcomes. Visiting in person, speaking with current residents, and reviewing recent inspection reports could help provide a more complete view of how this facility operates day to day and how the experiences seen in these reviews might align with your family's needs and expectations.
69 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
St. Petersburg-Clearwater International (13 miles away) Tampa International (18 miles away) Sarasota Bradenton International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.South Heritage Health & Rehabilitation Center in Saint Petersburg, FL is an ideal assisted living community for individuals seeking a comfortable and convenient lifestyle. The center provides a wide range of amenities to enhance the residents' quality of life.
Residents can pamper themselves at the on-site beauty salon or enjoy their favorite shows on cable or satellite TV in their fully furnished rooms. The community also offers community-operated transportation for easy commuting, as well as transportation arrangements for non-medical needs and doctors' appointments.
For those who like to stay connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Residents can also enjoy meals in their private bathrooms or utilize the kitchenette for personal meal preparation.
To ensure a healthy and active lifestyle, South Heritage Health & Rehabilitation Center features a fitness room and a wellness center. There are also various recreational spaces such as a gaming room, small library, and outdoor garden for relaxation and socializing. Housekeeping services are provided to maintain cleanliness and tidiness.
The care services provided at the community are comprehensive and compassionate. With 24-hour call systems and supervision, residents can feel safe and secure. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their prescribed medications on time. Additionally, there is a mental wellness program to support emotional well-being.
Residents can look forward to engaging activities organized by concierge services such as fitness programs, resident-run activities, scheduled daily activities, and planned day trips. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants; ensuring convenience for residents' everyday needs.
Overall, South Heritage Health & Rehabilitation Center offers an inviting environment where residents can lead fulfilling lives with personalized care services and an array of amenities that cater to their well-being and enjoyment.
South Heritage Health & Rehabilitation Center is located at 718 Lakeview Avenue S, Saint Petersburg, FL 33705 in Pinellas County, Florida
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