Eagle Lake Nursing And Rehab Care Center
Save1100 66Th Street N, Saint Petersburg, FL 33710
For more information about senior living options: (844) 490-3973
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Eagle Lake Nursing Home evokes a wide range of experiences from those who have encountered it. On one hand, many reviewers highlight positive aspects of admissions and daily care, noting that the admissions process can be smooth, with kind treatment from staff and a welcoming atmosphere. Susan, the Admissions coordinator, is repeatedly praised for her helpfulness in answering questions and guiding families through initial steps. Several reviewers express eagerness to tour the facility, reflecting confidence that the front-end process can set a constructive tone for a resident's stay. In these accounts, the facility's warmth shows up in the form of attentive staff, smiling faces, and assurances that residents will be supported as they settle in. Some families describe the staff on site as amazing and very caring, with a sense that the facility is a hopeful, supportive environment for loved ones who are new and scared.
Beyond the admissions desk, the praise tends to center on the day-to-day interactions with staff. A number of reviewers report that the staff are friendly, welcoming, and willing to accommodate residents' needs. The sentiment is that nurses and other caregivers strive to create an environment where residents feel seen and respected, with caregivers making personal efforts to address individual preferences, such as ensuring residents have access to magazines or activities they enjoy. In these positive narratives, the facility is described as having a strong, personal touch, with staff who engage with families and residents to build trust and rapport.
But the picture is far from uniform. A substantial portion of the reviews are strongly critical, focusing on systemic issues that affect safety and quality of care. Several reviewers report unprofessional behavior among agency staff, including rude interactions, disrespect toward patients, and even name-calling. There are accounts of CNAs refusing to assist residents, which raises concerns about basic care and responsiveness. In these voices, the culture within some parts of the facility appears strained, with staff turnover and management practices contributing to inconsistent experiences for residents and their families.
Safety and cleanliness emerge as recurring themes in the negative feedback. Reviewers describe unsanitary conditions - dead cockroaches on the floor, dirty walls, and strong smells - as well as lapses in essential infection control practices. There are specific claims about gloves not being worn during procedures, patients lying in bed for days with blood on sheets, and other indicators of compromised safety standards. For families whose loved ones require routine medical support, such as foley catheter management or post-procedure care, these anecdotes are particularly troubling, with some residents allegedly suffering adverse health outcomes as a result of care gaps or delayed interventions.
Communication and accessibility trouble the same scale of concern. Several reviewers say they are blocked from reaching administrators or have trouble getting through on the phones, describing long waits, full mailboxes, and unhelpful responses. One account mentions a charge nurse blocking contact and questions about how a doctor can reach the facility when those channels are obstructed. In one poignant case, a grandchild describes a frightening emergency in a neighboring room and a 911 operator who faced difficulty getting necessary information, with the patient's family left worried about the level of care and responsiveness during a critical moment. These experiences contribute to a perception that timely communication and easy access to leadership are not consistently present.
The reviews also reflect broader concerns about management practices and the facility's reputation. Some reviewers allege systemic issues such as frequent changes in leadership and accusations that the facility has attempted to shield itself from liability by changing its name or corporate structure. There is a clear sense among those who feel their loved ones were not well cared for that upper management's decisions, staffing levels, and turnover contributed to poor patient outcomes and a lack of accountability. A few families express intent to report concerns to state agencies or the Ombudsman, underscoring a fear that unresolved problems could affect other residents, especially those who cannot advocate for themselves.
Amid the strong criticisms, there are also hopeful and affirming notes about care quality in certain contexts. Several reviewers who visited loved ones describe clean facilities, residents who seem happy, and staff who are patient and kind on a day-to-day basis. Some families speak to excellent bedside manners, thoughtful attention to residents' preferences, and a general sense that the facility tries to provide meaningful activities and a positive environment. In these accounts, the emphasis is on personal connections, managers who maintain open-door policies, and a belief that the facility is capable of delivering compassionate, respectful care when properly resourced and staffed.
Overall, Eagle Lake presents a complex landscape. For prospective families, the facility appears to offer a blend of encouraging, person-centered care experiences and serious concerns related to safety, cleanliness, staff professionalism, and communication. The strongest throughlines are the importance of clear, respectful interactions with admissions and administrative staff, reliable and consistent caregiving across shifts, and robust infection control and safety practices. Families considering the facility are advised to tour extensively, ask pointed questions about staffing ratios, training, and supervision, and verify communication channels with leadership. If you have loved ones who will rely on consistent care, it may be wise to explore multiple options, gather firsthand impressions from current residents and families, and, where possible, review the facility's performance with state resources or ombudsman contacts to make an informed decision.
Eagle Lake Nursing and Rehab Care Center in Saint Petersburg, FL is a vibrant and well-equipped assisted living community that provides exceptional care services in a comfortable and welcoming environment. Residents can enjoy an array of amenities designed to enhance their daily lives, including a beauty salon for pampering, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished living space for convenience.
The community also offers various spaces to relax and socialize, such as a dining room where delicious meals are served restaurant-style, a gaming room for friendly competition, a small library for quiet reading, and outdoor areas to enjoy the sunshine and fresh air. With Wi-Fi/high-speed internet available throughout the premises, residents can easily stay connected with friends and family.
Providing top-notch care is the primary focus at Eagle Lake Nursing and Rehab Care Center. With 24-hour call systems and supervision, residents can feel safe knowing help is always available. The dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper health maintenance.
The community recognizes the importance of nutrition and offers special dietary options including diabetes diets and catering to specific restrictions. Meal preparation and service are carried out with attention to individual preferences.
Residents are encouraged to remain active both physically and mentally through fitness programs, scheduled daily activities, resident-run events, planned day trips, and concierge services that cater to personal interests. Additionally, transportation arrangements are made for non-medical needs as well as doctor appointments.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; residents have easy access to local amenities ensuring they remain connected to the surrounding community.
At Eagle Lake Nursing And Rehab Care Center in Saint Petersburg, FL residents can expect exceptional care services in addition to an abundance of amenities that promote a fulfilling lifestyle while enjoying proximity to numerous local attractions.
Eagle Lake Nursing And Rehab Care Center is located at 1100 66Th Street N, Saint Petersburg, FL 33710 in Pinellas County, Florida
Eagle Lake Nursing And Rehab Care Center on seniors.fyi includes 4 photos including images showing landscaping, palm trees, patio, outdoor furniture, garden, healthcare, outdoor, and more.
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