Overall Review of Community Convalescent Center
differentiator
12 reviews mention this
Therapy is repeatedly praised
Residents and visitors frequently praise the therapy team.
A recurring theme across reviews is that the therapy department is focused and helpful, with residents and families describing consistent effort during PT/OT. Multiple reviewers also say therapy staff were attentive, communicative, and responsive to questions during rehab or recovery. While the facility is described as older by some, therapy work stands out as a more reliable part of the experience for many families.
common
26 reviews mention this
Staff attitudes are mixed
Many reviews highlight caring, responsive staff.
Many reviewers describe staff as friendly, attentive, and kind, and several specifically mention good communication with families. Others, however, report serious problems with responsiveness and professionalism, including delayed assistance and unreturned calls. Overall, residents’ experiences in day-to-day interactions seem to vary by unit, shift, and individual caregivers.
caveat
18 reviews mention this
Cleanliness and upkeep divide opinion
Some families report cleanliness and odor concerns.
Several reviews say the facility is clean, well maintained, and has pleasant conditions, including daily bed and bathroom upkeep. At the same time, a substantial number of reviews describe ongoing cleanliness problems such as dirty bathrooms, odors, and concerns about maintenance and repairs. Because both positive and negative experiences are reported, cleanliness appears uneven across visits and time periods.
common
16 reviews mention this
Food quality is a frequent topic
Food quality draws both praise and complaints.
Some reviewers describe meals as delicious, with staff adjusting meals to individual tastes, and others mention above-average institutional food. Other reviews complain that food is cold, unappetizing, or not handled at mealtimes, including missed or delayed lunch. The community also appears to support special dietary needs, with diabetes diet and special dietary restrictions referenced in the care and dining setup.
caveat
14 reviews mention this
Care timing and medical follow-through
Some reviews describe delays and care-not-followed issues.
A number of negative reviews focus on care timing, including delayed call light responses and missed or late treatment steps tied to medical orders. Some families describe issues with medication passing, hygiene help, or getting updates when they called. While other reviews describe good nursing care and safety for residents, these complaints suggest that follow-through may be inconsistent during certain stays or situations.
common
4 reviews mention this
Nearby medical access is close
The area includes nearby healthcare options.
Reviewers do not heavily emphasize location, but the surrounding area includes close options for urgent needs and routine visits. Nearby entries list pharmacies and physician offices within roughly a few tenths of a mile, alongside hospitals a bit farther out. For families who want quick access to care while a loved one is receiving skilled services, these nearby options may be reassuring.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Tampa International (24 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly, professional staff with reliable, consistent caregiver support.
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