Community Convalescent Center

Pros

• Some nurses were described as very sweet and attentive, providing compassionate care to patients.
• One reviewer expressed gratitude for the attentive nurses, aides, and therapists who worked efficiently together during their stay.
• The facility's dining room and outdoor patio were appreciated as places where patients could enjoy meals and fresh air together.
• The care provided was noted to be effective in managing low blood sugars and ensuring patient safety.
• A family member felt confident that their loved one's needs were being met in a safe environment.

Cons

• Some staff members displayed a lack of compassion and respect towards patients, leading to poor communication and care.
• The facility was described as dirty, with bathrooms and rooms in unacceptable conditions.
• Patients experienced long wait times for assistance, resulting in discomfort and neglect.
• Dietary management was inadequate, with meals not catering to specific medical needs, such as diabetes.
• There was a lack of medical oversight, as no doctors visited patients during their stay.
• Communication regarding patient care between staff and family members was poor, causing frustration and concern.
• The overall environment was described as unwelcoming and unsanitary, leading to health issues for residents.
• Family members felt disheartened by the decline in their loved ones' spirits due to inadequate social interaction and stimulation from staff.
• Management appeared unaware of serious issues within the facility, raising concerns about oversight and accountability.
• Multiple reviews indicated that the center did not meet basic standards of care or hygiene, warranting investigations into its practices.

Review

The reviews for the rehabilitation facility reveal a disturbing picture of neglect and poor quality of care, prompting serious concerns about the well-being of patients. Many reviewers expressed their discontent with the subpar treatment that their loved ones received during their stay. While some families reported positive experiences, highlighting attentive staff and decent facilities, the overwhelming sentiment leans towards alarming inadequacies that tarnish the facility's reputation.

Initially, one reviewer recounted a horrifying experience surrounding cleanliness and staff attitudes. Despite a handful of compassionate nurses, many others exhibited unprofessional behavior, which negatively impacted patient care. The reviewer described deplorable conditions, stating that the facility reeked of urine and was filled with filthy bathrooms. There were mentions of outdated equipment and food that barely met basic standards—the kind of meals that left little room for nutritional value or dietary considerations.

Several accounts emphasized how patients were left without proper attention or assistance when they needed it most. For instance, one family member noted that their mother suffered from incontinence and required constant supervision for her basic needs; however, assistance took hours to arrive in some cases. This delay was not only distressing for patients who felt abandoned but also resulted in physical ailments like rashes due to improper care. The instances where medical treatments were neglected further illustrated systemic issues within the facility's operations.

Moreover, critical dietary restrictions set forth by medical professionals were blatantly ignored. One review lamented how a diabetic patient was served inappropriate food, leading to dangerously high blood sugar levels while staff dismissed these alarming readings as acceptable. The lack of attentiveness regarding individualized care plans showed a clear disconnect between patients’ medical histories and the staff’s approach to their treatment.

Another major concern among reviewers was related to communication—with both family members and between staff members themselves failing to ensure proper patient care continuity. Families struggled to stay in touch with their loved ones through video calls as caregivers often disconnected them without explanation or permission. Additionally, routine procedures such as medication administration seemed haphazard at best; families reported frequently having to remind nurses about dosages instead of relying on them for competent oversight.

In contrast to these harrowing stories emerged few positive testimonials describing caring staff committed to providing quality service amidst challenging conditions. Some patients found camaraderie among caregivers who worked diligently despite staffing shortages due to COVID-19 spikes at the time, fostering an environment where kindness thrived against adversity. Cleanliness also received praise from those fortunate enough not to witness the dire situations faced by other residents.

Though some families reported satisfaction with aspects of patient engagement via dining areas or outdoor patios—signifying potential strengths in social interaction opportunities—these positive experiences were overshadowed by overwhelming feedback urging potential clients to reconsider placing loved ones into this center’s care program entirely. The juxtaposition between occasional commendations paired against countless cries for help serves as a stark reminder that vigilance is paramount when selecting rehabilitation services—a choice that can make all the difference in ensuring dignified and respectful treatment for those who need it most.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (2.1 miles)
• Winn-Dixie (2.5 miles)
• Winn-Dixie (8.2 miles)
• Walgreens (8.5 miles)
• CVS Pharmacy (8.5 miles)

Physicians

• Brandon Eye Associates (0.2 miles)
• Family Medical Specialists of Florida, PLC (0.3 miles)
• Bay Health Center (0.4 miles)
• Thomas A Digeronimo (0.7 miles)
• K Vijapura A MD PA (1 miles)
• Health Point Medical Group (1.5 miles)
• Gaffney Barry M (1.9 miles)

Parks

• Dr Hal & Lynn Brewer Park (0.3 miles)
• Mango Dog Park (9.6 miles)

Hospitals

• South Florida Baptist Hospital (0.4 miles)
• Total Imaging - Parsons (10.3 miles)
• Brandon Ambulatory Surgery Center (10.7 miles)
• Polk Starlight Sleep Labs (11.5 miles)

Restaurants

• Chick-Fil-A (0.5 miles)
• Sonic Drive-In (2.7 miles)
• Wendy's (5.5 miles)
• Arby's (7.4 miles)
• The New York Diner (8.5 miles)
• McDonald's (8.6 miles)
• Cracker Barrel (8.7 miles)

Cafes

• Panera Bread (2.8 miles)

Transportation

• Lakeland Linder Regional Airport (LAL) (8.1 miles)

Places of Worship

• Nativity Catholic Church (9.7 miles)
• Nativity Catholic School (9.7 miles)
• Victory Church at Lakeside Village (10.1 miles)
• Limona Village Chapel United Methodist Women (11 miles)
• The River at Tampa Bay Church (11.2 miles)
• Church Of The Resurrection (11.4 miles)

Theaters

• Cinemark USA (11.4 miles)