Parks Healthcare and Rehabilitation Center in Orlando, FL

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Parks Healthcare and Rehabilitation Center in Orlando, FL

9311 S Orange Blossom Trl, Orlando, FL 32837

For more information about senior living options: (844) 490-3973

2.3 from 9 reviews
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Skilled Nursing Facility

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    Overall Review of Parks Healthcare and Rehabilitation Center

    Pros

    • pro Some staff were absolutely wonderful and caring.
    • pro Amazing CNAs such as Gina, Donna, Cossimire, Violet, and Rosemie take good care of residents.
    • pro Nurses Maria, Marilyn, and David are very professional and understanding of residents' conditions.
    • pro Norma Alvarez (Alvarado), the wound care nurse, is on top of wound care and a true professional.
    • pro Keisha, Deana, and Angelica are always so helpful and welcoming.
    • pro The facility has a handful of caring and loving CNAs, and the staff have become like family to residents.

    Cons

    • pro The facility was appallingly mismanaged and in a severe state of disrepair.
    • pro There were no chairs in the patient or visitor rooms, and much of the furniture and televisions were broken.
    • pro Food spilled on the floor remained there for over a week, indicating poor cleanliness.
    • pro The discharge process was controlled by a single overworked staff member who repeatedly made mistakes, causing unnecessary delays in care.
    • pro Night and weekend calls were frequently not answered, showing poor responsiveness.
    • pro There was not much communication among staff regarding patient care.
    • pro The facility had an inadequate staff-to-patient ratio (one nurse to 30 patients), and residents did not receive the care they deserve.
    • pro The facility had over 20 positive COVID-19 cases and failed to prioritize vaccination for residents.

    Review

    Parks Healthcare and Rehabilitation Center in Orlando is best suited for families that prioritize affordable skilled-nursing care and are prepared to act as a steady, hands-on advocate. It works best for residents who can tolerate an older, in-progress facility with visible maintenance gaps, yet who will benefit from genuinely caring frontline staff members. In this setting, the strongest asset is the team on the floor - CNA staff and some nurses who demonstrate real dedication - while the downside rests inaged systems, uneven administrative leadership, and inconsistent responsiveness at higher levels of the facility. For families able to shoulder some of the operational burden, this center can deliver meaningful, person-centered care.

    Alternatives should be considered by those who require reliable administrative efficiency, consistent call-light response, and a consistently clean, well-maintained environment. If a resident needs rigorous discharge planning, prompt weekends and night coverage, or a facility that projects a strong, well-staffed medical management presence, this location may fall short. Families who cannot tolerate recurring maintenance issues, delayed therapy, or fragmented communication across shifts would be wise to explore other skilled-nursing options. In short, this is not a default choice for anyone seeking the most seamless operational experience or the most modern surroundings.

    Several positives repeatedly surface in the care story here. The bedside care can be genuinely compassionate when front-line staff are present; some CNAs and nurses are described as professional, responsive, and deeply engaged with a resident's day-to-day needs. A few staff members stand out for going above and beyond, and a dedicated wound care nurse has earned recognition for staying on top of clinical needs. When care teams can function without constant administrative friction, residents notice the difference in mood, comfort, and daily functioning. That said, these strengths are unevenly distributed and do not fully counterbalance the larger systemic concerns.

    The most persistent drawbacks center on mismanagement and aging infrastructure. Families report disjointed communication between shifts, missed or delayed discharge paperwork, and a workflow bottleneck that sometimes leaves therapy visits interrupted or interrupted unnecessarily. Nights and weekends emerge as particularly weak points, with inconsistent call-back times and limited ability to mobilize the full clinical team promptly. The facility's physical state - rooms without basic furnishings at times, fixtures and equipment in need of repair, and cleanliness challenges - further undermines confidence in day-to-day safety and comfort. Taken together, these issues erode trust and make it harder for even the most devoted caregiver to sustain a consistently high standard of care.

    From a decision-making perspective, the key question is whether the family can tolerate ongoing administrative friction while relying on a few devoted caregivers to fill the gaps. If the answer is yes, and cost considerations are a major driver, Parks offers a viable, albeit imperfect, option. If, however, the priority is predictable operations - reliable call-light response, timely therapy, and a consistently clean, well-kept environment - this facility should be a secondary choice or a temporary stopgap pending a longer-term plan. Pros offset some daily care quality in precious moments and personal touches, but they do not neutralize the risk that broader systems will trip up care when needed most.

    Family diligence matters here. Prospective residents should tour with a sharp eye for how the facility handles maintenance requests, how quickly staff respond to call lights, and how discharge planning is managed in real time. Ask about staffing ratios on evenings and weekends, the process for routine and emergency communications between shifts, and the steps taken when a resident requires therapy or wound care. Inspect living spaces for basic furniture, cleanliness, and overall upkeep, and press for a clear explanation of how administration tracks and resolves recurring issues. The right plan can harness the compassionate care that exists on the floor, while the wrong plan leaves families contending with avoidable delays and concerns about safety.

    Bottom line: Parks Healthcare and Rehabilitation Center is a choice that hinges on tolerance for operational imperfection in exchange for compassionate, frontline care. It is not the strongest generalist option for those seeking rigorous administrative reliability or pristine facilities. For families with the bandwidth to supervise and advocate, and who are prioritizing cost-sensitive care with real, caring staff engagement, this center can work. For others - especially those needing consistent oversight, speedy responses, and a consistently upgraded environment - exploring comparable facilities with stronger governance and maintainability is strongly advised.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Orlando International (5 miles away) Orlando International (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Parks Healthcare and Rehabilitation Center is an assisted living community located in the vibrant city of Orlando, FL. Our community is dedicated to providing exceptional care and support for seniors in a comfortable and welcoming environment.

    Situated in close proximity to numerous amenities, residents at Parks Healthcare and Rehabilitation Center have easy access to various cafes. Whether it's enjoying a cup of coffee with friends or indulging in a tasty pastry, our residents can choose from five nearby cafes to satisfy their cravings.

    Ensuring the well-being of our residents, we also have 16 pharmacies in the vicinity. This allows for convenient access to medications, healthcare products, and professional advice whenever needed.

    For any medical needs, there is a physician situated nearby that provides high-quality care to our residents. From routine check-ups to specialized treatments, this physician offers comprehensive healthcare services.

    Residents at Parks Healthcare and Rehabilitation Center also have a wide range of dining options available with 18 restaurants located nearby. Whether they prefer fine dining or casual eateries, our residents can explore various cuisines and enjoy delicious meals without having to venture far from home.

    In addition to these amenities, our community fosters an enriching lifestyle by being close to one theater. Residents can immerse themselves in cultural experiences by attending plays, musicals, or other live performances right around the corner.

    At Parks Healthcare and Rehabilitation Center, we are proud to provide a supportive living arrangement that combines exceptional care with convenience.

    Nearby Places of Interest

    This part of Orlando, Florida, offers a convenient and diverse range of amenities for senior living. With various dining options such as Kabsah, Chick-Fil-A, and Azteca D?Oro nearby, residents can enjoy a variety of cuisines. Additionally, the presence of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medication and healthcare needs. For medical care, there are several reputable physicians' offices in the vicinity including Southside health clinic and Growing Together Pediatrics. If residents are looking to relax or socialize, cafes like Starbucks and Panera Bread offer inviting atmospheres. Those seeking entertainment can visit theaters such as Regal Pointe Orlando or Regal The Loop & RPX. Transportation options are also abundant with American Airlines Admirals Club Orlando and United Club nearby. Overall, this area provides a comfortable and convenient living environment for seniors with easy access to essential services and recreational opportunities.

    Restaurants

    • Kabsah (0.2 miles)
    • Chick-Fil-A (1.7 miles)
    • Crazy Buffet (2.6 miles)
    • Azteca D’Oro (2.8 miles)
    • Chick-Fil-A (3.5 miles)
    • McDonald's (3.6 miles)
    • Wild Arctic (3.9 miles)

    Pharmacies

    • Walgreens (1.7 miles)
    • Walgreens (1.7 miles)
    • Walgreens (2.8 miles)
    • CVS Pharmacy (3.5 miles)
    • Walgreens (3.6 miles)
    • Walgreens (3.7 miles)
    • CVS Pharmacy (3.9 miles)

    Physicians

    • Southside health clinic (3.1 miles)
    • The Women's Center (5.1 miles)
    • Primary Care Specialists (5.5 miles)
    • Hunter's Creek Medical Associates (5.6 miles)
    • Growing Together Pediatrics (5.8 miles)

    Cafes

    • Starbucks (3.4 miles)
    • Panera Bread (3.4 miles)
    • Starbucks (3.9 miles)
    • Starbucks (4.3 miles)
    • Starbucks (5 miles)
    • Voodoo Doughnut (5.1 miles)
    • Thunder Falls Terrace (5.3 miles)

    Theaters

    • Regal Pointe Orlando (4.1 miles)
    • Regal The Loop & RPX (5.6 miles)

    Transportation

    • American Airlines Admirals Club Orlando (5.3 miles)
    • United Club (5.3 miles)
    • Airside 3 (5.4 miles)
    • Airside 1 (5.4 miles)
    • The Club at MCO (5.4 miles)
    • Lyft Parking Lot (5.6 miles)
    • Spirit Airlines Ticket Counter (5.6 miles)

    Parks

    • Meadow Creek Park (5.4 miles)

    Frequently Asked Questions

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