Parks Healthcare and Rehabilitation Center

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Parks Healthcare and Rehabilitation Center

9311 S Orange Blossom Trl, Orlando, FL 32837

For more information about senior living options: (844) 490-3973

2.3 from 9 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at the facility includes amazing CNAs, such as Gina, Donna, and Cossimire, who provide excellent care for residents.
  • pro Nurses like Maria, Marilyn, and David are described as professional and understanding of patients' conditions.
  • pro Norma Alvarez (or Alvarado), the wound care nurse, is recognized for being diligent and a true professional in her work.
  • pro Some staff members are consistently helpful and welcoming, creating a familial atmosphere for residents over time.
  • pro There are some caring and loving CNAs who contribute positively to the residents’ experiences despite overall management issues.
  • pro Visitors appreciate the kindness of the staff and their willingness to assist when needed.

Cons

  • pro The facility is mismanaged and in a severe state of disrepair, with broken furniture and cleanliness issues.
  • pro Calls during nights and weekends are often unanswered, causing significant concerns for families.
  • pro There is poor communication among staff regarding patient care.
  • pro Residents often have to wait over an hour for assistance after pressing their call lights.
  • pro A resident was sent home without proper COVID-19 vaccination protocols, leading to serious health risks for family members.
  • pro The ratio of nurses to patients is inadequate, resulting in insufficient care for residents.
  • pro Patients are not receiving timely assistance or necessary medical attention, leading to delays and preventable accidents.
  • pro One resident was found playing bingo with a broken hip due to neglect in responding to her needs.
  • pro The facility allowed a resident to become severely dehydrated before hospitalization was requested by family members.
  • pro Several reviews describe the facility as a "negligent dump," highlighting dissatisfaction with the care provided.

Review

The experiences shared by families regarding skilled nursing facilities, particularly The Parks (now known as Bedrock), reveal a complex tapestry of care that is marred by significant mismanagement and inconsistencies. While some staff members have garnered admiration for their dedication and compassion, the overarching impression conveyed in these reviews is one of frustration with the facility's operational failures and lack of adequate support for residents.

One family recounts their harrowing experience when their late husband was transferred to The Parks after being hospitalized for pneumonia. They noted that while certain aides, like Miss Jackie, provided exceptional care, the facility itself was plagued by severe mismanagement. Residents were left without basic necessities; there were no chairs available in rooms for patients or visitors, and broken furniture littered the common areas. This neglect extended to cleanliness as well—spilled food remained on floors for over a week, raising serious concerns about hygiene standards. Compounding these issues was a catastrophic breakdown within the administration: systems outages and printer failures delayed vital discharge paperwork processing, which not only led to unnecessary prolonged stays but also caused disruptions in therapy services.

In contrast to this chaotic scene, another reviewer expressed gratitude towards specific Certified Nursing Assistants (CNAs) who showed genuine care and kindness toward her father during his stay. Names like Gina, Donna, Cossimire, Violet, Rosemie, along with nurses Maria and Marilyn were highlighted for their professionalism amidst an atmosphere that seemed rife with communication breakdowns between staff members regarding patient care. Despite acknowledging that the facility required extensive upgrades and improvements in internal communication protocols, this reviewer found solace in knowing they could regularly visit their father and witness firsthand his receipt of good care.

However, not all testimonials reflected such positive sentiments. A dire account emerged from a family whose father did not receive timely vaccination against COVID-19 while residing at The Parks. After being sent home unvaccinated following his stay at the facility during a surge of positive cases among residents—over 20 reported—they received alarming news that he had tested positive shortly after returning home. This revelation sparked outrage as it put vulnerable family members at risk due to negligence on part of the facility's management in prioritizing vaccinations for its elderly residents.

Another heartbreaking story involved a friend’s mother who fell victim to inadequate supervision at The Parks after calling for assistance multiple times without response. In an attempt to walk unaided toward bingo—a leisure activity she looked forward to—she fell and broke her hip. Unfortunately, despite exhibiting critical physical distress afterward requiring immediate medical attention via x-ray assessment, she was wheeled away under grim circumstances that led notably to further complications down the line including severe dehydration which necessitated hospitalization following her return from surgery.

The reflections also emphasize challenges relating specifically to availability of nursing staff during off-hours or weekends—with some reviewers noting calls frequently went unanswered during these crucial periods leading up high-stakes situations involving urgent resident needs or questions about care protocols/facility operations.

There exists an undeniable dichotomy embodied within these accounts: admirable individual caregivers striving tirelessly against systemic inadequacies prevalent throughout The Parks' operational framework coupled with devastating consequences borne out from deficient policies affecting safety measures undertaken towards some of society's most vulnerable populations—the elderly persons entrusted into this situation by loving families seeking quality healthcare solutions—and entwined therein lies genuine call-to-action urging prospective clients seeking skilled nursing facilities elsewhere until substantive reforms are enacted enabling standardization across essential service offerings within such establishments ensuring wellness above all else reign supreme over administrative neglect or bureaucratic constraints upon quality patient life decisions moving forth into future caregiving endeavors recognizing paramount importance aligned therein caring humanity deeply needed navigating challenging terrain surrounding eldercare provisions sustaining lives experiencing fragile days ahead regardless foreseeable obstacles undoubtedly confronted en route toward better outcomes achieved collectively through engagement amongst stakeholders orbiting each unique narrative fabricating dynamic stories told today manifesting tomorrow’s future realities rooted truthfully into heartening legacy associated profoundly thereafter blossomed throughout richly informed perspectives encapsulating essence yearning hopefulness found appealing amidst presently daunting landscapes fraught uncertainty craved improving significantly!

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (5 miles away) Orlando International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Parks Healthcare and Rehabilitation Center is an assisted living community located in the vibrant city of Orlando, FL. Our community is dedicated to providing exceptional care and support for seniors in a comfortable and welcoming environment.

Situated in close proximity to numerous amenities, residents at Parks Healthcare and Rehabilitation Center have easy access to various cafes. Whether it's enjoying a cup of coffee with friends or indulging in a tasty pastry, our residents can choose from five nearby cafes to satisfy their cravings.

Ensuring the well-being of our residents, we also have 16 pharmacies in the vicinity. This allows for convenient access to medications, healthcare products, and professional advice whenever needed.

For any medical needs, there is a physician situated nearby that provides high-quality care to our residents. From routine check-ups to specialized treatments, this physician offers comprehensive healthcare services.

Residents at Parks Healthcare and Rehabilitation Center also have a wide range of dining options available with 18 restaurants located nearby. Whether they prefer fine dining or casual eateries, our residents can explore various cuisines and enjoy delicious meals without having to venture far from home.

In addition to these amenities, our community fosters an enriching lifestyle by being close to one theater. Residents can immerse themselves in cultural experiences by attending plays, musicals, or other live performances right around the corner.

At Parks Healthcare and Rehabilitation Center, we are proud to provide a supportive living arrangement that combines exceptional care with convenience.

Nearby Places of Interest

This part of Orlando, Florida, offers a convenient and diverse range of amenities for senior living. With various dining options such as Kabsah, Chick-Fil-A, and Azteca D?Oro nearby, residents can enjoy a variety of cuisines. Additionally, the presence of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medication and healthcare needs. For medical care, there are several reputable physicians' offices in the vicinity including Southside health clinic and Growing Together Pediatrics. If residents are looking to relax or socialize, cafes like Starbucks and Panera Bread offer inviting atmospheres. Those seeking entertainment can visit theaters such as Regal Pointe Orlando or Regal The Loop & RPX. Transportation options are also abundant with American Airlines Admirals Club Orlando and United Club nearby. Overall, this area provides a comfortable and convenient living environment for seniors with easy access to essential services and recreational opportunities.

Restaurants

  • Kabsah (0.2 miles)
  • Chick-Fil-A (1.7 miles)
  • Crazy Buffet (2.6 miles)
  • Azteca D’Oro (2.8 miles)
  • Chick-Fil-A (3.5 miles)
  • McDonald's (3.6 miles)
  • Wild Arctic (3.9 miles)

Pharmacies

  • Walgreens (1.7 miles)
  • Walgreens (1.7 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (3.9 miles)

Physicians

  • Southside health clinic (3.1 miles)
  • The Women's Center (5.1 miles)
  • Primary Care Specialists (5.5 miles)
  • Hunter's Creek Medical Associates (5.6 miles)
  • Growing Together Pediatrics (5.8 miles)

Cafes

  • Starbucks (3.4 miles)
  • Panera Bread (3.4 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.3 miles)
  • Starbucks (5 miles)
  • Voodoo Doughnut (5.1 miles)
  • Thunder Falls Terrace (5.3 miles)

Theaters

  • Regal Pointe Orlando (4.1 miles)
  • Regal The Loop & RPX (5.6 miles)

Transportation

  • American Airlines Admirals Club Orlando (5.3 miles)
  • United Club (5.3 miles)
  • Airside 3 (5.4 miles)
  • Airside 1 (5.4 miles)
  • The Club at MCO (5.4 miles)
  • Lyft Parking Lot (5.6 miles)
  • Spirit Airlines Ticket Counter (5.6 miles)

Parks

  • Meadow Creek Park (5.4 miles)

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