Manorcare At Lely Palms in Naples, FL
Save6135 Rattlesnake Hammock Road, Naples, FL 34113
For more information about senior living options: (844) 490-3973
The staff are attentive, experienced and caring. The teamwork is amazing. The facility is clean, bright, well staffed, and highly organized. The patient was happy with the care. Everyone is pleasant and helpful. The dinners are well made and tasty. Solaris has done a great job making Mike feel comfortable. The care across admissions, food services, nursing, OT, PT, and social services has been amazing, and everyone is kind and helpful. The staff were very friendly, courteous, and caring.
The facility is described as horrible and substandard with deplorable living conditions. Residents were left in feces for hours and calls for help were ignored. Staff are described as unprofessional, unresponsive, and rude, with poor communication between departments. Medications are frequently missing or prescribed incorrectly, compromising safety. The environment is dirty and in disrepair, with urine-stained linens and broken equipment. Food is cold, unappetizing, and dietary needs are not consistently met. Patients experience unaddressed falls and inadequate supervision, sometimes leading to injury. There are reports of mistreatment and abuse by staff, including rough handling. Families are urged to avoid the facility and feel left without timely information.ManorCare at Lely Palms in Naples is best suited for families who need a solid, goal-oriented short-term rehab pathway with strong therapy services and dependable nursing support. The community consistently earns praise for its clean, bright environment, well-organized operations, and a therapy program that can move a recovering patient forward quickly. For families prioritizing rehabilitation outcomes - especially PT and OT with clear discharge planning - this facility often delivers meaningful gains and re-entry to home or a less intensive setting.
Out-of-pocket cautions are essential to consider. Those who require near-perfect, around-the-clock communication and flawlessly coordinated care should evaluate alternatives. Repeated concerns in reviews point to gaps in responsiveness - call lights, front-desk accessibility, and occasional delays in medication administration or doctor/therapy availability. Language barriers and inconsistent attention in memory-care pathways surface in several accounts, making this a less reliable choice for residents with complex communication needs or dementia care that demands steadier, more proactive oversight. Families who demand a consistently high standard of safety, with zero tolerance for medical or administrative missteps, may find better matches elsewhere.
The strongest case for ManorCare rests on its therapy strength and the nursing presence that accompanies skilled rehabilitation. Multiple reviewers highlight the OT/PT teams as the defining asset of a stay - therapists who are knowledgeable, persistent, and adept at tailoring plans to individual recovery trajectories. When therapy is the centerpiece of recovery, these teams matter more than minor service hiccups. Nursing staff receive frequent accolades for attentiveness and compassion, and several families note that discharge planning and community-resource connections are meaningful strengths. In short, for short stays driven by rehab goals, the clinical backbone can be compelling enough to offset less-than-perfect communication in some shifts.
Yet the cons are hard to ignore and recur across a sizable portion of feedback. Understaffing, inconsistent operations after hours, and documentation gaps have been cited as recurrent frustrations. Reports range from medication mixups to delayed responses for urgent needs, with some families expressing deep concern about safety incidents and falls that were not promptly documented. A few reviews describe dated facilities, uneven food quality, or maintenance issues that detract from the overall experience. The most troubling narratives center on perception of neglect or disorganization, including accounts of being left without essential information or supplies, and of frustration with leadership responsiveness. These are not universal experiences, but they are persistent enough to shape the risk calculus.
Given the mix, the decision hinges on risk tolerance and rehab priorities. For families whose primary objective is rapid, quality rehabilitation with a capable therapy cohort and solid discharge support, ManorCare at Lely Palms can be a strong fit, especially when a plan includes proactive family involvement and explicit checks on med management and daily care routines. For those whose decision hinges on seamless day-to-day operations, transparent communications, and unwavering safety standards, careful diligence is warranted - ideally with direct conversations with admissions, therapy leadership, and the nurse management team before committing.
Practical steps for a due-diligence screen can prevent a mismatch. Request a detailed therapy schedule and a written plan for the first week, including frequency of PT/OT/Speech if applicable, and who leads the plan. Seek a direct contact for the director of nursing and the admissions liaison to understand how medication administration, pain control, and calls for help are managed across shifts. Ask to tour the memory-care area if needed, and probe how language barriers are addressed. Finally, confirm discharge support: what equipment, home-health referrals, and community resources will be arranged, and who will oversee the handoff to families.
In sum, ManorCare at Lely Palms is a practical choice for families prioritizing robust rehabilitation and a clean, supportive milieu, with clear caveats about consistency in daily operations and transparent, responsive communication. If those operational gaps feel manageable and the therapy team's strength aligns with recovery goals, this community can deliver meaningful, timely recoveries. If not, other Naples options - especially those with a longer track record of uniform staffing, tighter communication protocols, or newer facilities - may offer a safer fit.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare At Lely Palms in Naples, FL is an assisted living community that offers a range of amenities and care services to promote a comfortable and fulfilling lifestyle for its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community-operated transportation is available for outings and appointments, ensuring that residents can stay connected with the outside world.
For those who enjoy technology, there is a computer center equipped with high-speed internet access. The dining room offers restaurant-style dining with delicious meals prepared by the staff, catering to special dietary restrictions as needed. Housekeeping services are provided to ensure cleanliness and tidiness in the living spaces.
Residents have access to various recreational facilities such as a fitness room and gaming room, promoting physical activity and social interaction. Outdoor spaces including gardens provide opportunities for relaxation and enjoying nature. A small library is available for those who love reading.
Additional amenities include private bathrooms, move-in coordination services, telephone service, wellness center with mental wellness programs, and Wi-Fi throughout the community for easy connectivity.
The care services at Manorcare At Lely Palms include 24-hour call system to ensure residents' safety and availability of assistance whenever needed. Trained staff offer assistance with daily activities such as bathing, dressing, transfers, and medication management. Special dietary needs such as diabetes diet or restrictions specified by residents are catered to during meal preparation.
Various activities are organized on a regular basis including fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep residents engaged and entertained. Concierge services are also provided for any additional assistance required.
Convenience is another highlight of this community, with several cafes, parks, pharmacies, physicians' offices, restaurants located nearby. Transportation arrangements can be made easily for non-medical purposes along with transportation to doctors' appointments. There is also a place of worship nearby ensuring spiritual fulfillment. Additionally, residents can access medical care easily with hospitals in close proximity.
Overall, Manorcare At Lely Palms provides a warm and inviting environment where residents can enjoy their golden years with the support and care they need.
Manorcare At Lely Palms is located at 6135 Rattlesnake Hammock Road, Naples, FL 34113 in Collier County, Florida
Manorcare At Lely Palms on seniors.fyi includes 6 photos including images showing rehabilitation, nurse, wheelchair, office, workspace, outdoors, trees, painting, and more.
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