Manorcare At Lely Palms
Save6135 Rattlesnake Hammock Road, Naples, FL 34113
For more information about senior living options: (844) 490-3973
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The staff are attentive, experienced, and caring. The teamwork is amazing. The facility is clean, bright, well staffed, and highly organized. Families are thankful to have their loved ones there. The patient was happy with the care. The facility is very clean and the staff are helpful and friendly. Everyone is pleasant and helpful. The dinners are well made and tasty. Solaris has done a great job making Mike feel comfortable. The care has been amazing across admissions, food services, nursing, OT, PT, and social services. The rehab program is excellent. The nurses were informative and friendly with smiles.
The facility was described as terrible and awful by a reviewer. A reviewer warned that Medicare should not cover the place. The staff were criticized as unprofessional and unorganized. Daily medications were unavailable and pain medication was not provided. A family reported that injuries were not explained by staff. A reviewer said staff ignored them and failed to communicate. There were reports of a patient falling and a bladder infection after admission. The facility allegedly smelled like urine in multiple hallways, suggesting hygiene issues.Across a wide range of accounts, Solaris emerges as a place that many families describe as caring, clean, and well organized. The recurring themes celebrate attentive and experienced staff working in teams, a facility that feels bright and well maintained, and a sense that loved ones are treated with dignity and consideration. Several families highlight admissions, nursing, rehabilitation therapy, and social services as consistently helpful, with guests expressing gratitude for the practical support they received as their relatives moved through rehab and recovery. The common sentiment is that, when things go well, the staff are kind, the environment is orderly, and the care feels personal and respectful.
Many residents' stories center on rehab and daily life in the facility, with positive notes about the rehab teams (OT, PT) and the everyday care that supports recovery. One account describes a patient's experience with rehab after a fall and pneumonia, praising the thorough involvement of admissions, food service, nursing, and therapy, and noting that everyone provided helpful, friendly, and patient care. Another reviewer mentions that Solaris "made Mike feel comfortable," and that his room was spotless and his overall environment was pleasant, underscoring the importance of a clean, welcoming space to the rehab process. Dinners are also mentioned as well-prepared and tasty in multiple positive remarks, suggesting that nutrition and dining experiences contribute to a supportive atmosphere for recovery.
Beyond the clinical care, several commenters speak to the emotional and practical support offered by staff. A family describes the staff as supportive, patient, and deeply involved in the care of an elderly parent, appreciating the kindness and the sense of teamwork that makes the facility feel like a cohesive unit rather than a collection of isolated tasks. One reviewer emphasizes that the facility is a great rehab setting, where staff are not only capable but genuinely kind, reinforcing the impression that Solaris can be a comforting, respectful place for loved ones during a difficult time.
However, not all experiences at Solaris are uniformly positive. A separate set of reviews paints a far more troubling picture, focusing on serious gaps in care, communication, and safety. One reviewer recounts a first impression that was so negative that the person chose not to proceed with admission for a husband, citing a disorganized front desk and an overall poor initial impression. Others describe a "sucky" start, with a pronounced language barrier hindering communication about medications and daily prescriptions, no pain medications available, and little to no access to doctors or therapists in the early days. The reviewer notes that the situation did not improve quickly, and they planned to move their loved one to another facility, even warning others not to rely on Medicare to cover this place.
An additional facet of the negative feedback concerns communication and responsiveness. Reviewers recount difficulty reaching the facility by phone, with multiple calls needed to speak to an operator late in the evening, and instances of staff seemingly rushing to end conversations. Several accounts mention conflicting information about what services would be provided on weekends and a general sense of inconsistent communication between administration and families. One family criticizes a director of nursing for statements about what services would be available, suggesting that what gets billed and when can seem murky and inconsistent from day to day.
Concerns about safety and treatment quality dominate some of the most troubling testimonials. One family describes alarming memory and medication issues, with fears that a loved one might be drugged at night, followed by a fall that prompted emergency care. A separate, highly distressing narrative details a grandmother transferred for rehab who arrived with non-urgent wounds, only to be left in the care of staff who could not explain injuries, failed to feed her, and left family members to discover problems upon visiting. The account portrays systematic neglect and poor communication, culminating in EMS intervention and a decision to move care away from Solaris. This language emphasizes perceived negligence and a breakdown of basic safety and transparency.
Amid these divergent experiences, some reviewers attempt to provide practical context, suggesting that even in facilities they consider adequate, challenges like understaffing and high patient volume can manifest as delayed assistance, particularly during peak times such as after meals. They argue that an environment that can smell of urine in some corridors or that shows variability in service levels across days still reflects broader industry pressures rather than deliberate malice. In these voices, there is a call for families to ask pointed questions about staffing ratios, weekend coverage, medication management, and the processes for notifying families about care changes or insurance decisions.
Taken together, the reviews present a nuanced portrait. Solaris appears to offer strong, broadly positive experiences for many patients and families, characterized by caring staff, clean facilities, effective rehab teams, and attentive service across admissions, nursing, and therapy. Yet there are equally loud, specific concerns about communication breakdowns, medication management gaps, gaps in therapeutic coverage (especially on weekends), and, in the most alarming cases, safety lapses and neglect. The contrast suggests that outcomes at Solaris can vary significantly by department, shift, and individual staff, underscoring the importance for prospective families to conduct thorough due diligence. If choosing this facility, it would be prudent to verify current staffing levels and weekend coverage, understand how meds and therapy are scheduled and delivered, request explicit explanations of insurance processes and approvals, and, most crucially, arrange hands-on visits and conversations with leadership to align expectations with the realities on the floor.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare At Lely Palms in Naples, FL is an assisted living community that offers a range of amenities and care services to promote a comfortable and fulfilling lifestyle for its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community-operated transportation is available for outings and appointments, ensuring that residents can stay connected with the outside world.
For those who enjoy technology, there is a computer center equipped with high-speed internet access. The dining room offers restaurant-style dining with delicious meals prepared by the staff, catering to special dietary restrictions as needed. Housekeeping services are provided to ensure cleanliness and tidiness in the living spaces.
Residents have access to various recreational facilities such as a fitness room and gaming room, promoting physical activity and social interaction. Outdoor spaces including gardens provide opportunities for relaxation and enjoying nature. A small library is available for those who love reading.
Additional amenities include private bathrooms, move-in coordination services, telephone service, wellness center with mental wellness programs, and Wi-Fi throughout the community for easy connectivity.
The care services at Manorcare At Lely Palms include 24-hour call system to ensure residents' safety and availability of assistance whenever needed. Trained staff offer assistance with daily activities such as bathing, dressing, transfers, and medication management. Special dietary needs such as diabetes diet or restrictions specified by residents are catered to during meal preparation.
Various activities are organized on a regular basis including fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep residents engaged and entertained. Concierge services are also provided for any additional assistance required.
Convenience is another highlight of this community, with several cafes, parks, pharmacies, physicians' offices, restaurants located nearby. Transportation arrangements can be made easily for non-medical purposes along with transportation to doctors' appointments. There is also a place of worship nearby ensuring spiritual fulfillment. Additionally, residents can access medical care easily with hospitals in close proximity.
Overall, Manorcare At Lely Palms provides a warm and inviting environment where residents can enjoy their golden years with the support and care they need.
Manorcare At Lely Palms is located at 6135 Rattlesnake Hammock Road, Naples, FL 34113 in Collier County, Florida
Manorcare At Lely Palms on seniors.fyi includes 6 photos including images showing rehabilitation, trees, painting, art, physical therapy, exercise room, exercise, nurse, and more.
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Outdoors
Painting
Office
Rehabilitation
Exercise
