Palmetto Subacute Care Center

Pros

• The staff at Palmetto Subacute Care Center provided excellent support and assistance during the rehabilitation process, making the experience very positive for both the patient and their family.
• The food offered at the facility was praised for being tasty, healthy, and varied, contributing to a pleasant dining experience.
• The activity director was recognized for her caring and loving approach, offering engaging activities like music sessions, arts and crafts, and bingo that brought joy to the residents.
• Caregivers treated residents with warmth and compassion, creating a familial atmosphere that made families feel secure in their loved ones' care during their stay.
• The long-term care experience was immensely satisfying for one family, who felt they had chosen an ideal place for their grandmother to receive her care over ten years.

Cons

• The caregivers seemed unhappy, gloomy, and unwilling to lend a hand.
• The reviewer felt ignored when asking for help feeding their father and was repeatedly told it was not allowed.
• There were reports of supervisors screaming at personnel, which likely contributed to the caregivers' lack of willingness to assist family members.

Review

Palmetto Subacute Care Center has garnered a range of experiences from families who have entrusted the facility with the rehabilitation and care of their loved ones. For some, the center has proven to be an exceptionally positive choice, marked by attentive staff, engaging activities, and nutritious meals. One family's experience highlights the quality of rehabilitation services received over a month and a half stay. Their mother benefitted greatly from the care provided, leading them to express profound satisfaction with both the staff's commitment and the overall environment.

According to this family, not only was the medical assistance commendable, but even the culinary offerings exceeded expectations. They noted that Palmetto Subacute Care Center provided a variety of tasty and healthy food options that catered to different tastes and dietary needs. This aspect played a crucial role in enhancing their mother's recovery experience during her rehab stay.

Moreover, the center's commitment to fostering engagement among residents is illustrated through its diverse afternoon activities. The activity director was praised for her excellent approach—marked by caring, love, and patience—which facilitated meaningful interactions between residents. Activities such as music sessions featuring nostalgic songs, painting classes, arts and crafts projects, and games like bingo were highlighted as not just entertaining but also beneficial in promoting social connections.

In contrast to this overwhelmingly positive review stands another family’s account that paints a very different picture regarding caregiver morale and interaction with family members at Palmetto. While one grandmother received outstanding care for ten years—with caregivers treating her like family—their recent experience indicated a troubling atmosphere among current staff members. This family observed that caregivers seemed unhappy and unenthusiastic while providing support for their loved ones.

A particularly distressing incident involved attempts to get assistance while feeding their father; instead of receiving help or understanding from staff members, they were repeatedly told that assistance was "not allowed." Such experiences suggest an inconsistency in service quality within Palmetto Subacute Care Center; although some families have felt enveloped in warmth and caring attention during their time there, others perceive an absence of support when it matters most.

The strain might be further exacerbated by management tactics reportedly noted by this second family. They expressed concern about supervisors who allegedly scream at personnel, which could contribute significantly to caregiver discontentment. Such behavior could foster an environment where staff members operate under stress rather than working cohesively for patient outcomes—a stark contrast to families’ desires for collaborative support during challenging times.

In summary, while many families have found comfort in Palmetto Subacute Care Center's commendable rehabilitation services complemented by caring staff and varied activities conducive to recovery and enjoyment, it is evident that there are inconsistencies impacting some residents' experiences negatively as well. Overall satisfaction tends to hinge on individual circumstances involving patient care dynamics—the importance of happy caregivers cannot be understated in delivering high-quality service for those seeking rehabilitation or long-term residence at this facility.

Restaurants

• Pinecrest Bakery - West Miami (0.9 miles)
• Olive Garden (0.9 miles)
• Flanigan's Seafood Bar & Grill (1.9 miles)
• Latin American Bakery & Cafe (1.9 miles)
• Delicias De Espana (2.1 miles)
• Wendy's (2.2 miles)
• Fritanga Monimbo Fountainbleau (2.2 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Winn-Dixie (2.3 miles)

Places of Worship

• St Dominic's Catholic Church (2 miles)
• St Thomas the Apostle Catholic Church (3.5 miles)
• Bible Truth Chapel (4.3 miles)
• Our Lady of Guadalupe (4.8 miles)

Physicians

• Nicklaus Children's Hospital (2.1 miles)
• Pediatric Associates Doral (4.1 miles)
• Valdes Rafael DDS (4.6 miles)

Parks

• Tropical Park (2.5 miles)
• Concord Park (4.1 miles)
• Douglas Park (4.3 miles)
• Southern Estates Park (4.8 miles)

Transportation

• Concourse F (3.1 miles)
• Concourse G (3.2 miles)
• Concourse E (3.3 miles)
• Turkish Airlines Lounge (3.3 miles)
• Concourse H (3.3 miles)
• American Airlines Flagship Lounge (3.4 miles)
• American Airlines Admirals Club (3.4 miles)

Hospitals

• Doctors Hospital (3.8 miles)
• South Miami Hospital (4.4 miles)

Cafes

• Crema Gourmet Espresso Bar (3.8 miles)
• Panera Bread (4.2 miles)
• Moulin Rose Cake & Bakery Shop (4.7 miles)
• Joanna's Marketplace (4.9 miles)
• Nespresso Boutique at Macy's (4.9 miles)

Theaters

• AMC Sunset Place 24 (4.4 miles)