Palace At Kendall Nursing And Rehabilitation Center in Miami, FL

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Palace At Kendall Nursing And Rehabilitation Center in Miami, FL

Information last verified:

11215 South West 84Th Street, Miami, FL 33173

For more information about senior living options: (844) 490-3973

4.2 from 109 reviews
5 stars
85
4 stars
2
3 stars
2
2 stars
3
1 stars
17

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Top 5% Senior Living Community in 2020

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Overall Review of Palace At Kendall Nursing And Rehabilitation Center

Pros

  • pro The Palace Nursing and Rehab is described by families as a godsend, with staff across all roles delivering attentive care.
  • pro The Palace offers compassionate and professional care from its staff.
  • pro The Palace is exceptionally clean and well maintained, with dedicated CNAs and nurses.
  • pro The staff at The Palace consistently treats residents with kindness, dignity, and respect.
  • pro The medical and rehabilitation care at The Palace is top-notch, with therapists and nurses staying on top of residents’ needs.
  • pro The dining program at The Palace provides nutritious, varied, and delicious meals.
  • pro The Palace offers a wide range of engaging activities and social events that keep residents active and connected.
  • pro Families report peace of mind knowing their loved ones are in capable, caring hands at The Palace.

Cons

  • pro The Palace provides very low quality care.
  • pro The care is described as negligent, with overnight monitoring reportedly absent.
  • pro The facility is grossly understaffed and the nurses are not friendly.
  • pro Sanitation and cleanliness are severely lacking, with dirty bathrooms and old, rusted equipment.
  • pro There is a significant language barrier, with many staff speaking only Spanish and poor communication with English-speaking families.
  • pro Customer service is horrible, with rude staff at the front desk.
  • pro Several reviews warn not to send a loved one there due to neglect and unsafe conditions.
  • pro The environment is depressing, with dark rooms and a rundown appearance.

Review

The Palace at Kendall Nursing and Rehabilitation Center is best suited for families seeking strong rehabilitative care delivered in a clean, home-like environment, with an exceptionally engaged therapy team and attentive nursing support. For seniors recovering from surgery, stroke, or significant mobility challenges, this community regularly earns praise for rehabilitation outcomes, patient dignity, and consistent contact with families. The best bets are those who want a robust therapy program, physical, occupational, and speech, paired with thorough social services support, predictable daily routines, and an atmosphere that prioritizes comfort and safety.

Those weighing alternatives should pay close attention if language barriers or overnight supervision are top concerns. A portion of the reviews flags language and communication as a challenge, with some families noting limited English-speaking staff and others reporting more seamless bilingual interaction. There are also recurring cautionary notes about inconsistent overnight monitoring and a handful of shockingly negative experiences that describe neglect or safety lapses. For families prioritizing strict, 24/7 oversight, or seeking a facility with uniformly bilingual staff across shifts, it would be prudent to explore other options or to demand explicit assurances in writing on staffing patterns and language supports before placing a loved one.

The strong points of Palace Kendall, primarily its rehab prowess, cleanliness, and the warmth of caregivers, tend to offset many of the downsides when the focus is on recovery and daily living quality. Families consistently praise the rehab team for progress, the nurses and CNAs for their compassion, and the social services staff for answering questions and coordinating care. The environment is repeatedly described as clean, well maintained, and welcoming, with engaging activities and food that residents and families alike regard highly. In practical terms, these elements translate to real-world outcomes: people regain mobility faster, return home more often, and report greater peace of mind for themselves and their loved ones.

However, the more troubling reviews cannot be dismissed. Instances cited include overnight neglect, miscommunications about medications, and concerns about overall safety and cleanliness in some rooms and common areas. Such reports are not universal, but they are persistent enough to shape risk-aware decision-making. For families evaluating Palace Kendall, the key test becomes whether the rehab-first plan aligns with the resident’s needs and whether safeguards, clear reporting lines, regular updates, and reliable overnight oversight, are guaranteed in the chosen unit and shift. The reality is that positive rehab stories sit alongside serious cautions; the facility’s ability to deliver reliable care depends on individual staff dynamics and on how the day-to-day operations are managed.

From a decision-making perspective, Palace Kendall offers a practical, compelling option for those whose priority is recovery and daily quality of life. If the primary need is effective therapy, personalized attention from CNAs and nurses, transparent communication with families, and a clean, activity-rich setting, the Palace often surpasses expectations. The dining, social activities, and patient-centered care plans are repeatedly highlighted as meaningful contributors to a sense of normalcy and progress. In short, for families whose loved one thrives on structured routines, hands-on rehab, and a strong, personable caregiving team, Palace Kendall is not only acceptable but frequently excellent.

The takeaway for families is to pair a confident site visit with targeted questions. During tours, verify staffing patterns for the rehab unit, ask about overnight coverage, and assess whether English-speaking staff are consistently available on the shifts when the loved one would be most active. Probe the cleanliness of rooms, bathrooms, and common areas, and request recent examples of care coordination between nursing and therapy teams. If language is a barrier, insist on bilingual liaisons or verified translation resources; if safety is a concern, demand concrete commitments about monitoring frequency and incident reporting. Reviews show a spectrum of experiences, but a careful, scenario-driven evaluation can reveal whether Palace Kendall’s strengths align with a particular senior’s needs.

In the end, Palace Kendall stands as a strong rehab-focused option within the Miami area, especially for families prioritizing expert therapy, attentive nursing, and an uplifting daily routine. It is a sensible choice for residents who respond well to a structured, resident-centered environment and for whom diligent staff engagement translates into meaningful functional gains. Yet it is not universally ideal: for others, especially those with critical concerns about overnight supervision, language barriers, or sanitation inconsistencies, exploring alternatives or pushing for documented staffing guarantees before admission is a prudent step. The right call rests on aligning the resident’s rehab goals with clear expectations about staffing, communication, and safety infrastructure.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Miami International (9 miles away) Miami International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Palace At Kendall Nursing And Rehabilitation Center in Miami, FL is a top-notch assisted living community that offers a variety of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.

Within the community, residents have access to a range of amenities designed to enhance their daily lives. A beauty salon is available for residents to maintain their personal grooming needs. Cable or satellite TV provides entertainment options right in the comfort of each resident's room. Community-operated transportation facilitates easy access to local attractions and appointments. A computer center allows residents to stay connected with loved ones online. The dining room offers restaurant-style dining experiences, while the kitchenette gives residents the option to prepare meals on their own. Housekeeping services ensure that living spaces are kept clean and tidy. Move-in coordination is provided to assist new residents throughout the transition process. Outdoor spaces and gardens provide opportunities for relaxation and enjoying nature. A gaming room and small library offer recreational activities for those looking for leisurely pursuits. Telephones are available in each residential unit for convenient communication. Transportation arrangements can be made for non-medical needs as well as doctors' appointments. A wellness center helps residents maintain good health, while Wi-Fi/high-speed internet keeps them connected digitally.

The care services at Palace At Kendall Nursing And Rehabilitation Center are comprehensive and readily available 24/7. A 24-hour call system ensures that assistance is just a button away whenever needed. Residents receive round-the-clock supervision for added peace of mind and safety. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers as needed by each resident individually. Special dietary restrictions including diabetes diets are accommodated during meal preparation and service to promote proper nutrition. Medication management ensures that medications are taken correctly and on time. A mental wellness program focuses on promoting emotional well-being among the residents.

To keep life vibrant at Palace At Kendall Nursing And Rehabilitation Center, numerous activities are available for residents to enjoy. Concierge services cater to individual preferences and needs. Fitness programs keep residents active and help maintain physical health. Planned day trips allow residents to explore their surroundings and create memorable experiences. Resident-run activities encourage socialization and engagement within the community. Scheduled daily activities ensure that there is always something fun or educational happening.

The community's prime location in Miami offers numerous amenities nearby, such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and recreational opportunities.

Overall, Palace At Kendall Nursing And Rehabilitation Center provides a comfortable and enriching environment where seniors can thrive with personalized care services, ample amenities, engaging activities, and convenient access to nearby amenities.

Nearby Places of Interest

Parks

  • Kendall Indian Hammocks County Park (0.3 miles)
  • Millers Pond Park (3 miles)
  • Continental Park (3.1 miles)
  • Concord Park (3.3 miles)
  • Southern Estates Park (3.4 miles)
  • Chuck Pezoldt Park (3.8 miles)
  • Hammocks Park (3.9 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (0.7 miles)
  • Walgreens (0.8 miles)
  • Navarro Discount Pharmacy (0.8 miles)
  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.7 miles)

Restaurants

  • The Palms at Town & Country (0.8 miles)
  • La Carreta (0.8 miles)
  • Chick-Fil-A (1.2 miles)
  • Little Caesars Pizza (1.6 miles)
  • IHOP (1.7 miles)
  • McDonald's (1.7 miles)
  • Flanigan's Seafood Bar & Grill (1.8 miles)

Cafes

  • Moulin Rose Cake & Bakery Shop (1.5 miles)
  • Panera Bread (2.6 miles)
  • Nespresso Boutique at Macy's (3.7 miles)
  • Panera Bread (3.9 miles)
  • Panera Bread (4.2 miles)
  • Joanna's Marketplace (4.5 miles)

Physicians

  • UM Sylvester/Physicians at Kendall (1.5 miles)
  • Baptist Health Miami Cancer Institute (2.2 miles)
  • Valdes Rafael DDS (2.6 miles)

Places of Worship

  • Bible Truth Chapel (1.7 miles)
  • St Thomas the Apostle Catholic Church (4 miles)
  • St Louis Catholic Church (4.5 miles)
  • King Jesus Ministry (5.1 miles)

Hospitals

  • Jackson South Medical Center (4.6 miles)
  • Jackson South Community Hospital (4.6 miles)
  • South Miami Hospital (5.1 miles)

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