Palace At Kendall Nursing And Rehabilitation Center

Pros

• The staff at the Palace Nursing and Rehabilitation Center is very caring and attentive, making patients feel important.
• Residents enjoy a variety of activities, including music events, field trips, and parties.
• The facility provides excellent rehabilitation services and clean living conditions for patients.
• Meals are well-prepared and cater to residents' dietary needs.
• The management is responsive to residents' requests, ensuring they feel comfortable with their living arrangements.
• Families appreciate being kept informed about their loved ones' care and progress during their stay.

Cons

• The facility was described as incompetent and irresponsible, with poor patient care.
• One reviewer noted that a patient's bed was not working, and the staff delayed assisting her when she needed to be moved.
• There were complaints about a lack of schedule for therapies, leading to inconsistent care.
• The interior of the Palace was perceived as dark and depressing, failing to match the appealing exterior and promotional materials.
• Bathrooms were reported to be unclean and had unpleasant odors.
• Some residents' safety was compromised due to inadequate smoking areas in relation to those on oxygen.
• A visitor expressed disappointment with the outdated nature of the facility compared to its promised standards.

Review

The reviews of the Palace Nursing and Rehabilitation Center showcase a wide range of experiences that reflect both the positive attributes and significant shortcomings of this facility. As the narratives unfold, it becomes evident that personal experiences vary considerably, underscoring the perspectives of families grappling with care options for their loved ones.

One glaring criticism comes from a caregiver whose 95-year-old mother suffered a fall resulting in broken hands. The review details a disturbing lack of oversight during her mother's stay, as she was able to remove her hand wrappings completely without assistance. This incident raised serious concerns about the staff's attentiveness; the reviewer expressed dismay over the fact that no one checked on her mother throughout the night despite her vulnerable condition. Ultimately, this led to an emergency trip back to the hospital for re-evaluation. Such negligence has prompted the family to decisively avoid returning their mother to this facility in the future, highlighting feelings of disappointment and betrayal.

Additional negative accounts emerge from another visitor who was shocked by the general quality of care at the Palace. Observing a friend’s subpar experience, they recounted several distressing instances: an unresponsive bed, cold food left unattended, and inadequate assistance for patients in need. One patient reportedly waited over an hour while sitting in a commode before being helped back into bed, a reflection of systemic inefficiency that echoed through multiple comments about therapy scheduling inconsistencies. With therapies occurring whenever staff deemed convenient rather than adhering to predefined schedules, this visitor expressed disbelief at any positive claims made about the facility.

In stark contrast, some families report significantly better experiences at the Palace Nursing and Rehabilitation Center. One reviewer praised their father’s care during his two-and-a-half-week rehabilitation stint. They credited attentive staff for maintaining high cleanliness standards while offering quality food and timely updates regarding medical conditions. Enthusiastic remarks highlighted various activities provided by staff members aimed at engaging residents—demonstrating how some relatives find solace in participating alongside their loved ones during these events.

Another individual shared favorable impressions based on their mother’s recovery following hip surgery. The writer emphasized excellent support received from Certified Nursing Assistants (CNAs) and nurses who were described as highly attentive and caring participants in their mother's rehabilitation journey. Expressing gratitude toward staff for their effective communication and engagement efforts also reinforced confidence in recommending this center to others seeking similar services.

Moreover, there were observations concerning structural aesthetics within the facility itself; although visually appealing externally, several reviewers noted that inside it felt worn down and unsettlingly dim—factors contributing to overall unease among residents and visitors alike. Complaints included outdated beds with safety concerns related to their size, poorly maintained bathrooms that did not meet cleanliness standards expected from such an establishment—elements adding overall detrimental impressions contrary to what promotional materials suggested.

On a hopeful note, one family found great satisfaction when placing their mother at Palace after recognizing its commitment to quality care—a sentiment reflected through organized activities like music sessions or field trips designed not only for entertainment but also social inclusion among residents. Their comments suggested an assurance about consistent dietary adherence coupled with clean living spaces promoting both comfort and well-being—a perspective juxtaposed against less favorable reviews reflecting pressing issues surrounding attention-dependent aspects crucial for eldercare settings.

Ultimately, these testimonials create an encompassing view of Palace Nursing Rehabilitation Center marked by contrasting evaluations reflecting personal interactions woven into each narrative shared across caregivers’ experiences present within its environment—an essential consideration for those seeking reliable options amidst challenging circumstances faced concerning elderly care facilities today.

Parks

• Kendall Indian Hammocks County Park (0.3 miles)
• Millers Pond Park (3 miles)
• Continental Park (3.1 miles)
• Concord Park (3.3 miles)
• Southern Estates Park (3.4 miles)
• Chuck Pezoldt Park (3.8 miles)
• Hammocks Park (3.9 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Navarro Discount Pharmacy (0.8 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)

Restaurants

• The Palms at Town & Country (0.8 miles)
• La Carreta (0.8 miles)
• Chick-Fil-A (1.2 miles)
• Little Caesars Pizza (1.6 miles)
• IHOP (1.7 miles)
• McDonald's (1.7 miles)
• Flanigan's Seafood Bar & Grill (1.8 miles)

Cafes

• Moulin Rose Cake & Bakery Shop (1.5 miles)
• Panera Bread (2.6 miles)
• Nespresso Boutique at Macy's (3.7 miles)
• Panera Bread (3.9 miles)
• Panera Bread (4.2 miles)
• Joanna's Marketplace (4.5 miles)

Physicians

• UM Sylvester/Physicians at Kendall (1.5 miles)
• Baptist Health Miami Cancer Institute (2.2 miles)
• Valdes Rafael DDS (2.6 miles)

Places of Worship

• Bible Truth Chapel (1.7 miles)
• St Thomas the Apostle Catholic Church (4 miles)
• St Louis Catholic Church (4.5 miles)
• King Jesus Ministry (5.1 miles)

Hospitals

• Jackson South Medical Center (4.6 miles)
• Jackson South Community Hospital (4.6 miles)
• South Miami Hospital (5.1 miles)