Cross Gardens Care Center in Miami, FL
Save
190 North East 191St Street, Miami, FL 33161
For more information about senior living options: (844) 490-3973
The staff are caring, compassionate, and professional. The employees provide care that feels like five-star service and are people-based. The therapy team is incredible. Gail the receptionist is on point. Brandy the activities director is friendly, cheerful, and full of smiles. The nursing station demonstrates outstanding teamwork, commitment, and understanding. The facility is very organized and prioritizes resident safety. The staff have a genuine heart and are dedicated to their residents. The place is great.
The facility is described as super nasty and not worth visiting. The staff allegedly neglected patients, risking serious harm to loved ones. The place deserves zero stars and should be shut down. The environment is dirty, with old urine smells, roaches, and bedbugs. Call lights are malfunctioning for days, compromising resident safety. The staff are accused of being disrespectful, incompetent, and ignoring residents' needs. Residents were left in feces for hours or went without timely care due to paralysis. Medical issues were ignored (infections, abnormal discharges), leading to hospital transfers.Cross Gardens Care Center in Miami is best suited for families that plan to stay deeply engaged, act as active advocates, and push for immediate accountability in care. This community rewards vigilance and persistence, but only for those willing to intervene regularly and demand rapid responses. It is not a fit for families seeking a hands-off experience or a consistently clean, risk-free environment. When safety, sanitation, and timely medical attention matter - and they absolutely should - Cross Gardens requires constant oversight, not passive reliance.
Those weighing alternatives should acknowledge who may be better served elsewhere. If a loved one needs steady, predictable medical oversight, minimal risk of infection, consistently clean surroundings, and reliably functioning call bells, this facility will likely disappoint. Families with limited ability to visit frequently or to escalate concerns may find more stable options elsewhere. For residents with dementia or behavioral needs, the environment can be challenging if staff turnover is high or if noise and routine disruptions are frequent; in such cases, a facility with a lower resident-to-staff ratio and stronger behavioral health supports may be preferable. In sum, Cross Gardens emerges as a choice to be pursued only with a clear plan for active involvement and rigorous monitoring.
The strongest, defendable pro is the human factor: many staff members are described as caring, compassionate, and professional, with therapists and activities staff earning notable praise. When the nursing team works well together, residents receive attentive, personable treatment that can lift daily life and provide reassurance to families. That dedicated, person-centered approach matters, and it does appear in multiple accounts as one of the facility's core positives. However, this goodwill is partially offset by repeated, concrete safety and cleanliness failures that undermine trust: unclean rooms, odors, pest presence, broken call lights, and serious medical concerns that were not promptly addressed. The contrast between praised staff warmth and documented lapses creates a troubling reliability gap that families must weigh heavily.
In practice, the disparities are stark. Several reviews recount rooms that smell of urine, outdated furnishings, and clutter; there are credible claims of roach and bedbug sightings, missing or malfunctioning call systems, and maintenance delays that leave residents unsafe or uncomfortable for days. The most alarming reports describe neglect that led to hospitalization, infection, or worse, including untreated wounds, unaddressed catheter issues, and a caregiver environment misaligned with basic, life-safety standards. Yet other families counter with experiences where the care team showed up, conveyed genuine concern, and carried out care plans with competence. The yin and yang of these accounts point to a facility whose culture can be deeply variable across shifts and units, rather than a consistently reliable standard of care.
Given the variability, any family that considers Cross Gardens should enter with a concrete, zero-tolerance plan for accountability. Ask for recent DOH inspection outcomes, staffing ratios by shift, and a clear protocol for urgent medical concerns. Insist on real-time access to call-light response times, a transparent linen and cleaning schedule, and documented infection-control practices. Visit at different times of day and week, request to see sample care plans, incident reports, and follow-up on prior complaints. Require a formal escalation path to the director of nursing and corporate leadership if concerns are not resolved within a defined timeframe. If the facility cannot meet these thresholds, it is prudent to move on.
Bottom line: Cross Gardens Care Center operates with a notable passion among some staff and a genuine concern for residents, but the safety and cleanliness fabric is uneven enough to render it a high-stakes choice. For families with the bandwidth to supervise closely and demand accountability, it can function as a workable option - at a minimum, a facility that rewards persistent advocacy. For anyone seeking a predictable, clean, and consistently responsive environment, alternatives with stronger, verifiable safety records and steadier day-to-day operations should be pursued first. The decision should be anchored in a thorough, multi-visit assessment and a readiness to confront difficult, sometimes conflicting, experiences head-on.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (9 miles away) Miami International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cross Gardens Care Center is a premier assisted living community located in Miami, FL. Our community offers a wide range of amenities and care services to cater to the unique needs and preferences of our residents.
Our amenities include a beauty salon where residents can get pampered and feel their best, and cable or satellite TV in every room for entertainment. We also provide community-operated transportation for easy access to nearby destinations. For those who enjoy using computers, we have a computer center available.
Dining at Cross Gardens Care Center is an enjoyable experience with our restaurant-style dining room where residents can indulge in delicious meals prepared by our skilled culinary team. We also offer special dietary restrictions for those with specific needs.
Staying active and engaged is important at our community, which is why we provide a fitness room for exercise and wellness activities. Residents can also relax and socialize in our gaming room or outdoor garden space. For those who love reading, we have a small library available.
Our care services are designed to support residents' everyday needs. With 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing is readily available. We also provide assistance with transfers and medication management to ensure the well-being of our residents.
At Cross Gardens Care Center, we prioritize mental wellness with our mental wellness program that promotes emotional health and well-being among our residents. We understand the importance of maintaining proper nutrition, which is why we offer diabetes diets and meal preparation services.
Transportation arrangement is provided both for non-medical purposes as well as transportation to doctors' appointments, ensuring that residents can easily reach their desired destinations. Move-in coordination is also available to make the transition into our community as seamless as possible.
For recreational activities, we offer concierge services to assist residents in planning day trips and organizing resident-run activities. Scheduled daily activities keep everyone engaged and entertained throughout the week.
In addition to the wonderful amenities provided within our community, Cross Gardens Care Center is conveniently located near cafes, parks, pharmacies, restaurants, theaters, and hospitals. Residents have easy access to nearby attractions and necessities.
At Cross Gardens Care Center, we strive to create a welcoming and comfortable environment for our residents. With our comprehensive amenities and care services, we aim to enhance the quality of life and provide peace of mind for both residents and their loved ones.
Cross Gardens Care Center is located at 190 North East 191St Street, Miami, FL 33161 in Miami-Dade County, Florida
My Dream Assisted Living Facility
Miami, FL
Intimate setting with comprehensive care and full amenities.
Am Grand Court Lakes
Miami, FL
Friendly staff in a welcoming, family-oriented setting with good meals and engaging activities.
Golden Touch Home Care
Miami, FL
Well-maintained facility with professional staff and a helpful trial stay.
Golden Glades Nursing And Rehabilitation Center
Miami, FL
Restaurant-style dining with on-site amenities (salon, fitness, transportation, Wi?Fi).
My Home Inc.
Miami, FL
Convenient location with nearby amenities (cafes, parks, pharmacies, restaurants, transit, theater).
My Home - ALF
Miami, FL
Fully furnished private rooms with 24-hour supervision and comprehensive care.
Courtyard Plaza ALF
North Miami, FL
Staff are respectful and attentive with strong communication, plus a clean, homey environment and engaging activities.
The Sterling Aventura
Aventura, FL
Friendly staff with engaging activities and restaurant-style dining.
Pinecrest Rehabilitation Center
North Miami, FL
Attentive staff, strong therapy program, and clean facilities.
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Managing Nursing Home Expenses After Medicare Coverage Ends
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Building
