The Lenox At Merritt Island
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1100 S Courtenay Pkwy, Merritt Island, FL 32952
For more information about senior living options: (844) 490-3973
Annie Palazzola is described as a joy to work with, with exceptional professionalism and clear communication. Annie makes the moving and leasing process seamless, patient, and highly helpful. The Lenox is praised as safe, clean, and affordable, with a wonderful community atmosphere and convenient amenities. The on-site restaurant on the main floor is considered a great asset for residents. The Lenox's staff and management are consistently friendly, professional, and willing to go above and beyond to meet residents' needs. The combination of Annie's professionalism and fair rental pricing makes The Lenox stand out as one of the best communities on Merritt Island. The grounds are immaculate, the complex is quiet and well maintained, and the pool and pickleball court are standout features. A diverse menu and active weekly programming help residents enjoy social and engaging experiences. The Lenox is described as a welcoming, home-like community where residents feel valued and at home. Karla, Carla, and other staff are praised for being warm, accommodating, and helpful throughout the application and move-in process. The common areas are immaculately clean, and maintenance staff move quickly to address issues, contributing to a positive living environment. Residents highlight Annie's and the staff's dedication, making The Lenox a highly recommended place to live.
The Lenox reportedly has two elevators but only one works, which is described as unacceptable and dangerous for residents. The staff are described as understaffed and overworked, leading to delays in communication and poor responsiveness. Some reviewers report rude and heartless staff, resulting in negative experiences. The price is said to be three times higher than advertised, causing frustration and distrust. There are accounts of terrible, below-standard care and neglect, including serious injuries. The building is described as old, with safety and accessibility concerns such as malfunctioning elevators. Management is described as unresponsive and disorganized, making it hard to obtain information. Some reviewers say they would not recommend living there due to safety and care concerns.The Lenox at Merritt Island is best suited for independent seniors who want a lively, value-driven retirement environment with a strong on-site team, easy access to amenities, and a genuine sense of community. The property blends resort-like features with practical, everyday living: a restaurant on site, a large pool and pickleball court, a well-equipped library and game room, a gym, and a variety of weekly activities. The experience is anchored by proactive managers and leasing staff who handle moves, paperwork, and questions with unusual transparency and care. For couples and roommates, the two-bedroom layouts and large closets, plus screened balconies and in-building services, make shared living smooth and appealing.
Those who may want to consider alternatives are residents who prioritize elevator reliability and a brand-new infrastructure, or who require a high-touch care plan beyond independent living. A recurring theme among mixed feedback is the aging building's mechanical quirks, especially elevator downtime. While most residents report one working elevator most of the time, the perception of occasional outages can be a real constraint for residents with mobility challenges or heavy daily routines. Additionally, a subset of reviews flag organizational hiccups in management and communications, suggesting that a perfectly seamless experience is not universal and may depend on whom and when questions are asked.
The community's strongest positives offset these drawbacks in meaningful ways. The Lenox is notably affordable for the quality and breadth of services it delivers, with many residents praising the all-inclusive setup that bundles essential utilities and broad amenities. The on-site dining option, actively managed common spaces, and thoughtfully maintained grounds foster a resort-like vibe without the inflated price tag common in similar markets. A robust slate of activities - lighthearted clubs, neighborhood strolls, chapel services, and social events - creates regular opportunities to connect, which reduces isolation and accelerates new resident integration. The safety net of attentive on-site staff, particularly standout leasing professionals like Annie and Karla, gives families confidence throughout the relocation process and beyond move-in.
Careful consideration should be given to the operational realities that appear in some reviews. Elevators, while functional for most, have a history of intermittent failures that can complicate routines for residents who depend on wheeled mobility or frequent access to upper floors. Maintenance responsiveness, though praised by many, is described by a few as uneven during busy periods or remodeling phases, and a handful of residents voice concerns about communication and wait times for information. Pricing transparency also surfaces as a talking point; while many cite the all-inclusive model as a strong value, others report confusion or unmet expectations around promises and discounts. These factors do not negate the strengths, but they do shape how consistently a family can anticipate daily life running smoothly.
When the pros are weighed against the cons, The Lenox's clear strengths still carry decisive weight. For families prioritizing social vitality, accessible entertainment, and a cost-effective long-term plan, the community's energy and amenities far outweigh the occasional elevator glitch or hiccup in process. The proactive leasing staff's ability to simplify moves, the quiet but engaged resident community, and the secure, well-kept environment all contribute to a dependable sense of home. The presence of on-site conveniences - restaurant dining, a modern common-area ecosystem, and easy access to outdoor spaces - means independence remains feasible while meaningful social connections form organically. In short, for those who value value, activity, and a welcoming staff, The Lenox stands out as a compelling choice.
For decision-makers who need near-perfect infrastructure or a highly predictable day-to-day experience, alternatives may be worth a closer look. Prospective residents should prioritize a firsthand tour that tests elevator reliability during different times of day, directly speak with the management team about their answering times and care coordination, and confirm exactly what the all-inclusive package covers. Engage Annie or Karla early to map a smooth, personalized move plan and request a floor that aligns with mobility needs. The Lenox can deliver a vibrant, affordable, and sociable home, but the decision hinges on whether the emphasis is on active living and community engagement or on pristine, uninterrupted operations.
156 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Melbourne International (16 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Lenox at Merritt Island in Merritt Island, FL is an assisted living community offering 2-bedroom apartments and studio apartments for seniors. Our community provides a range of care services, including skilled nursing facility options.
Residents at The Lenox can enjoy a variety of amenities that promote a comfortable and convenient lifestyle. Our dining room serves delicious meals, and residents also have access to a full kitchen if they prefer to prepare their own meals. Housekeeping services are provided to ensure that the living spaces are always clean and tidy. Laundry facilities are available on-site for easy access.
Transportation and parking services are provided for residents who want to explore the surrounding areas or attend appointments. We understand the importance of medication management, and our staff is trained to assist with all medication needs. Physical therapy services are also available to help residents maintain or improve their mobility.
We offer various activities to keep residents engaged and active. Fitness programs are organized regularly to promote physical well-being, and religious services are available for those who wish to practice their faith.
The location of The Lenox offers convenience with several amenities nearby. There are five cafes, two parks, thirteen pharmacies, thirty-six physicians, twenty-four restaurants, and five hospitals in close proximity.
At The Lenox at Merritt Island, we strive to provide a supportive community where seniors can thrive and enjoy their golden years with ease and comfort.
The Lenox At Merritt Island offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
The Lenox At Merritt Island is located at 1100 S Courtenay Pkwy, Merritt Island, FL 32952 in Brevard County, Florida
The Lenox At Merritt Island on seniors.fyi includes 12 photos including images showing interior, decor, dining, bedroom, living room, bathroom, rug, building, and more.
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Living Room
Building
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Outdoor
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